Pałac Mortęgi Hotel & SPA
Pałac Mortęgi Hotel & SPA is a family-owned 4-star heritage resort in northeastern Poland offering 50 rooms across five historic buildings on a 14-hectare estate, serving leisure, family, couple, senior, wedding, and corporate MICE guests with on-site SPA, F&B, conference, and equestrian facilities.
- Company typePrivate
- Founded2013
- HeadquartersLubawa, Poland
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pałac Mortęgi Hotel & SPA does
Pałac Mortęgi Hotel & SPA is a 4-star heritage resort operating on a 14-hectare estate in Mortęgi, Warmińsko-Mazurskie Voivodeship, in northeastern Poland. The property comprises five historic buildings, including a 19th-century neoclassical palace, offering 50 rooms / 120 beds plus eight conference rooms, an on-site SPA, restaurant and F&B operations, an equestrian center, and dedicated wedding and event facilities. It is a member of Heritage Hotels of Europe and was nominated for the Perfect SPA Awards 2026.
The legal entity is Pałac Mortęgi Sp. z o.o., privately held by the Szynaka family, founders of Grupa Meblowa Szynaka, since the 2013 acquisition of the palace complex. The operating model is a multi-segment full-service resort serving leisure families, couples, seniors, corporate retreats, MICE conferences, weddings, and equestrian visitors, with revenue generated through accommodation, F&B, SPA, events, gift vouchers, and seasonal packages (including a senior package, workation package, Crazy Wednesdays midweek offer, and a Grunwald-themed historical package).
The underlying technology stack is conventional hospitality SaaS: the Profitroom booking engine, Google Analytics for web measurement, and social media for demand generation, supplemented by listings on MojeKonferencje and Weselezklasa for MICE and wedding distribution. No proprietary technology, AI/ML systems, or external funding are disclosed, and the business relies on the physical heritage asset, regional tourism demand in Warmia-Mazury, and family-ownership capital to operate.
Pałac Mortęgi Hotel & SPA firmographics
Firmographics- Name
- Pałac Mortęgi Hotel & SPA
- Legal name
- Pałac Mortęgi Sp.z o.o.
- Website
- https://palacmortegi.pl
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pałac Mortęgi Hotel & SPA is a family-owned 4-star heritage resort in northeastern Poland offering 50 rooms across five historic buildings on a 14-hectare estate, serving leisure, family, couple, senior, wedding, and corporate MICE guests with on-site SPA, F&B, conference, and equestrian facilities.
- Ownership category
- akta.pro rank
Pałac Mortęgi Hotel & SPA industry classification
Industry- Product category
- Heritage Hotel & Spa Hospitality
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Heritage & Palace Luxury Hotels (THAGACAF)
- akta.pro secondary industry
- Historic/Heritage Conference Hotels (THAGALAL)
Keywords
Where Pałac Mortęgi Hotel & SPA is headquartered
LocationHeadquarters
- HQ city
- Lubawa
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Pałac Mortęgi Hotel & SPA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Accommodation: Hotel rooms and suites across five distinct buildings (Pałac, Dworek, Oficyna, Powozownia, Willa Jana) with varying price points from standard rooms to royal apartments. Revenue generated through nightly stays with flexible meal plan options (BB, HB, FB).
- SPA and Wellness: Pałacowe SPA offers massage, aesthetic cosmetology, and rehabilitation treatments performed by experienced therapists. Revenue from individual treatments, SPA packages, and unlimited wellness access bundled with accommodation packages.
- Food and Beverage: Restauracja Szlachecka serves regional dishes inspired by slow food on locally-sourced ecological products. Revenue from breakfast buffets, half-board dinner buffets, à la carte dining, and special events such as sushi workshops.
- Equestrian and Stables: Stajnia Mortęgi offers horse riding lessons, trail rides, pony rides for children, carriage rides, and horse boarding services. Revenue from individual rides, riding lessons, horse pension, and carriage rides.
- Events and Weddings: The property hosts weddings, conferences, corporate events, and celebrations. Revenue from venue rental, catering, banquet services, and event planning across multiple distinctive spaces (Oranżeria, Pałac Ballroom, Sala Melchiora, etc.).
- Conferences and Business Events: Eight conference rooms equipped with AV technology serve corporate clients for meetings, trainings, and team-building events. Revenue from room hire, catering packages, and discounted accommodation bundles for business guests.
- Gift Vouchers: Monetary vouchers redeemable against any service at the property including accommodation, dining, equestrian activities, and SPA treatments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Single room in Oficyna |
| Subscription | Pay-as-you-go | Double rooms (various buildings) |
| Subscription | Pay-as-you-go | Studios in Powozownia |
| Subscription | Pay-as-you-go | Junior Suites |
| Subscription | Pay-as-you-go | Royal Apartment in Pałac |
| Subscription | Pay-as-you-go | Family room in Willa Jana (4 persons) |
| Subscription | Pay-as-you-go | Flexible offer with breakfast |
| Subscription | Pay-as-you-go | Flexible offer with breakfast and dinner |
| Subscription | Pay-as-you-go | Non-refundable offer without meals |
| Subscription | Pay-as-you-go | Grunwald Package |
| Subscription | Pay-as-you-go | Senior Package |
| Subscription | Pay-as-you-go | SPA Package for Friends |
| Subscription | Pay-as-you-go | Romantic Weekend for Two |
| Subscription | Pay-as-you-go | Romantic Weekend Voucher |
| Subscription | Pay-as-you-go | Family Vacation Package |
| Subscription | Pay-as-you-go | Crazy Wednesdays — Room Sale |
| Subscription | Pay-as-you-go | Business/Workation Package |
| Unit Pricing | Pay-as-you-go | Spring Conference Package |
| Unit Pricing | Pay-as-you-go | Sushi Workshop |
| Unit Pricing | Pay-as-you-go | Gift Voucher |
| Unit Pricing | Pay-as-you-go | Additional paid activities |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels11 records
Pałac Mortęgi Hotel & SPA product offering
Product offeringCore offering
Pałac Mortęgi Hotel & SPA operates a 4-star heritage palace hotel located in Mortęgi, Poland, offering overnight accommodation in restored palace rooms, full-service SPA and wellness treatments, an on-site restaurant, an equestrian center, conference and meeting facilities, and dedicated wedding and event hosting services. The property combines historical palace architecture with modern hospitality amenities targeting leisure guests, couples, and corporate clients.
Product overview
Pałac Mortęgi Hotel & SPA is a four-star heritage hotel complex located in Warmia i Mazury, Poland, offering accommodation across five buildings (Pałac, Dworek, Oficyna, Willa Jana, Powozownia) with 50 rooms totaling 120 beds. The integrated product portfolio centers on three core pillars: (1) Hotel Accommodation with rooms ranging from single to Royal Apartment; (2) Pałacowe SPA featuring pool, jacuzzi, multiple saunas, and professional treatments; and (3) Restauracja Szlachecka serving regional slow-food cuisine. Supporting offerings include an Equestrian Center (Stajnia Mortęgi), Conference Facilities (8 rooms, up to 200 persons), Wedding/Banquet Services, and a Mini Zoo. Thematic sub-products include family vacation packages, romantic spa weekends, senior packages, business/workcation packages, and seasonal packages (Grunwald, family holidays). An online booking system (powered by ProfitRoom) enables direct reservations.
Differentiator
Problem solved
Functional benefit
Products and services
- Hotel Accommodation
Companies that use Pałac Mortęgi Hotel & SPA
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
Pałac Mortęgi Hotel & SPA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pałac Mortęgi Hotel & SPA partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Grupa Meblowa Szynaka (Szynaka Furniture Group)corePałac Mortęgi is owned by the Szynaka Furniture Group (Grupa Meblowa Szynaka), a Polish furniture manufacturer led by Alina and Jan Szynaka, who acquired the property in 2013. The Szynaka Group restored the historic palace and its auxiliary buildings, converting the estate into a luxury hotel and SPA resort. The Szynaka Group is also the sole 'Friend of Cittaslow' in Poland, linking the property to the slow-city movement.
- Heritage Hotels of EuropeminorThe hotel participates in the Heritage Hotels of Europe association, a network of historic hotel properties across the continent. Membership provides cross-promotional marketing, quality standards certification, and distribution through the HHE booking platform and member website.
- IGHP (Polskie Hotele Zabytkowe / Polish Historic Hotels)minorPałac Mortęgi is a member of IGHP, the Polish Historic Hotels association, which groups heritage properties in Poland and promotes them through joint marketing and quality initiatives.
- Warmia i Mazury dla Dużej Rodziny (Large Family Card program)minorThe hotel participates as a partner in the Warmia i Mazury dla Dużej Rodziny program, offering holders of the nationwide Polska Karta Dużej Rodziny (Large Family Card) discounted rates: third and subsequent children swim free, 10% restaurant discount on the family bill, and 10% stable discount on individual rides and season passes.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Pałac Mortęgi Hotel & SPA competitors and assessment
Company assessmentOthers
- Profitroom: Polish hotel-technology provider that powers Pałac Mortęgi's booking engine, website CMS, and digital marketing. Relevant as the enabling technology vendor and ecosystem partner for Polish heritage hotels.
- Heritage Hotels of Europe: Not a competitor but the parent association of which Pałac Mortęgi is a member. Relevant as the ecosystem/network reference point that certifies the property and channels bookings to similar heritage properties across Europe.
Direct peers
- Hotel Arłamów: A 4-star resort in Bieszczady (southeastern Poland) offering conference facilities, SPA, equestrian activities, and family amenities. Comparable as a remote Polish resort combining leisure, equestrian, conference, and SPA verticals under one roof.
- Zamek Topacz Resort & SPA: A castle/heritage hotel and SPA near Wrocław combining accommodation, dining, conference facilities, and wellness. Comparable as a Polish heritage castle hotel with full-service resort amenities.
- Zamek Ryn: A 14th-century Teutonic castle converted into a 4-star hotel and conference venue in Ryn, in the heart of the Masurian Lakes. Closely comparable as a Polish heritage castle hotel with accommodation, restaurant, SPA, and conference facilities.
- Czarny Potok Resort & Spa: A mountain resort and SPA in Krynica-Zdrój, southern Poland, offering accommodation, wellness, conference, and family facilities. Comparable as a Polish regional resort combining SPA, conference, and family segments.
- Pałac Galiny: A restored baroque palace hotel in Galiny, also in Warmia-Mazury. Directly comparable as a regional Polish palace hotel offering heritage accommodation, dining, riding, and event hosting in the same voivodeship.
- Hotel Krasicki: A 4-star heritage hotel in Lidzbark Warmiński, Warmia-Mazury, housed in a former bishop's castle. Most directly comparable Polish heritage hotel in the same voivodeship, offering similar accommodation, conference facilities, and SPA positioning.
- Hotel Gołębiewski Mikołajki: Large family-oriented resort hotel on Lake Mikołajki in Masuria, offering accommodation, SPA, aquapark, conference facilities, and event venues. Comparable as a regional Mazury leisure/conference resort, though operating at significantly larger scale.
- Pałac Wojanów: A historic palace hotel and conference venue near Jelenia Góra in Lower Silesia, offering heritage accommodation, weddings, conferences, and dining. Comparable as a Polish palace hotel targeting weddings and corporate events.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Pałac Mortęgi Hotel & SPA social profiles
Digital presencePałac Mortęgi Hotel & SPA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pałac Mortęgi Hotel & SPA leadership team
Management profileNumber of profiles
Profiles2 records
Pałac Mortęgi Hotel & SPA subsidiaries and ownership
Company hierarchySubsidiaries1 record
Pałac Mortęgi Hotel & SPA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pałac Mortęgi Hotel & SPA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pałac Mortęgi Hotel & SPA
What does Pałac Mortęgi Hotel & SPA do?
Pałac Mortęgi Hotel & SPA operates a 4-star heritage palace hotel located in Mortęgi, Poland, offering overnight accommodation in restored palace rooms, full-service SPA and wellness treatments, an on-site restaurant, an equestrian center, conference and meeting facilities, and dedicated wedding and event hosting services. The property combines historical palace architecture with modern hospitality amenities targeting leisure guests, couples, and corporate clients.
Is Pałac Mortęgi Hotel & SPA a public or private company?
Pałac Mortęgi Hotel & SPA is a private company. It is classified as family owned and is currently operating.
When was Pałac Mortęgi Hotel & SPA founded?
Pałac Mortęgi Hotel & SPA was founded in 2013. It employs 11 to 50 people.
Where is Pałac Mortęgi Hotel & SPA based?
Pałac Mortęgi Hotel & SPA is headquartered in Lubawa, Poland, in the Europe region.
How does Pałac Mortęgi Hotel & SPA make money?
Seven revenue lines are on record. Accommodation is the primary driver. The others are SPA and Wellness, food and Beverage, equestrian and Stables, events and Weddings, conferences and Business Events and gift Vouchers.
Who are Pałac Mortęgi Hotel & SPA's main competitors?
Others on record are Profitroom and Heritage Hotels of Europe. Direct peers are Hotel Arłamów, Zamek Topacz Resort & SPA, Zamek Ryn, Czarny Potok Resort & Spa, Pałac Galiny, Hotel Krasicki, Hotel Gołębiewski Mikołajki and Pałac Wojanów.
Does Pałac Mortęgi Hotel & SPA have an API?
No public API is recorded for Pałac Mortęgi Hotel & SPA.
What industry is Pałac Mortęgi Hotel & SPA in?
Pałac Mortęgi Hotel & SPA's product category is Heritage Hotel & Spa Hospitality. Its primary akta.pro industry code is THAGACAF, Heritage & Palace Luxury Hotels, with a secondary code of THAGALAL, Historic/Heritage Conference Hotels. Its NAICS code is 72111 and its SIC code is 7011.