Ambulanter Palliativ- Und Hospizdienst

What Ambulanter Palliativ- Und Hospizdienst does

Ambulanter Palliativ- und HospizDienst Hannover (APHD) is a non-profit hospice and palliative care service provider legally organized as 'Ambulanter Palliativ- und HospizDienst der Diakoniestationen Hannover gGmbH', founded in 1994 and headquartered at Sallstraße 57, Hannover, Germany. The organization serves individuals with serious or terminal illness and their families in the Hannover region, delivering end-of-life counseling and accompaniment at home, in nursing homes, and on palliative care wards; advance directive (Patientenverfügung, Vorsorgevollmacht, Betreuungsverfügung) consultations; grief support via individual sessions, an open 'Wendezeit' gathering, and fixed multi-month groups; and four-hour Letzte-Hilfe-Kurse (Last Aid courses) for the general public. All client-facing services are provided free of charge, supported by a paid staff of approximately eight (coordinator, nurses, social workers, grief counselor, administrator) and a broader pool of trained volunteers prepared through a six-month certification course.

The underlying technology stack is minimal and non-proprietary: a Webflow-hosted marketing/informational website, a YouTube-hosted explainer video, an Instagram account operated by the Förderverein, and a PayPal plus bank-transfer donation collection workflow into the Förderverein's Evangelische Bank account. There is no patient-facing software platform, no scheduling system, no data assets, and no AI/ML components; the service is fundamentally human-delivered, relationship-intensive, and dependent on coordinated field visits and phone/email intake. Service delivery runs on direct outreach, home and facility visits, and referrals from healthcare partners — primarily Diakovere's specialized palliative care nurses (SAPV) and the broader Diakoniestationen Hannover church-affiliated network — with no digital customer-acquisition channel.

Revenue is generated through four streams: individual and community donations processed via PayPal and direct bank transfer to the Förderverein; statutory health-insurance-related contributions for palliative coordination; modest participant fees for the €155 volunteer preparation course and the €90 fixed grief-group self-contribution; and ancillary Letzte-Hilfe course fees collected by the host Familienbildungsstätten. The 1995-founded Förderverein Ambulanter Palliativ- und HospizDienst Hannover e.V. acts as the dedicated fundraising vehicle, anchored by prominent civic patrons (Dr. Thela Wernstedt, Dr. Gunter Dunkel), and APHD positions itself against the 2010 German Charter for Care of the Severely Ill and Dying. The organization is not publicly traded, has no funding rounds, no M&A history, no subsidiaries, and no patents or trademarks, and currently lists no open positions.

Name

Ambulanter Palliativ- Und Hospizdienst

Legal name

Ambulanter Palliativ- und HospizDienst der Diakoniestationen Hannover gGmbH

Website

https://palliativ-und-hospizdienst-hannover.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Ambulanter Palliativ- und HospizDienst Hannover is a non-profit hospice providing free end-of-life counseling, accompaniment, grief support, and advance directive consultations to terminally ill individuals and families in Hannover, Germany. Founded 1994 under Diakoniestationen Hannover, funded via donations through its Förderverein.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice care services
• Palliative care support
• Grief counseling
• Advance directive planning
• Volunteer training

Headquarters

HQ city

Hannover

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Donations and fundraising: All core services (counseling, accompaniment, grief support, advance directives) are provided free of charge to clients. The organization relies on donations from individuals and the community to fund operations. The Förderverein Ambulanter Palliativ- und HospizDienst Hannover e.V. (founded 1995) is a dedicated support association that raises funds and provides financial backing.
2. Course fees (preparation course for volunteers): The volunteer preparation course carries a participant fee of €155, with reductions and installment plans available in individual cases. Fixed grief groups require a self-contribution of €90. These fees cover course costs and are not the primary revenue stream.
3. PayPal and bank transfer donations: Donations are accepted via PayPal and direct bank transfer to the Förderverein's account at Evangelische Bank eG (IBAN: DE40 5206 0410 0000 6174 66, BIC: GENODEF1EK1). The association is recognized as charitable and can issue donation receipts.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

The APHD provides free, in-person hospice and palliative care services to seriously ill and dying individuals and their families in Hannover, including counseling and home accompaniment by trained volunteers, advance directive consultations, grief support (individual and group), and community end-of-life literacy courses. All core client-facing services are delivered free of charge, funded through donations and the affiliated Förderverein support association.

Product overview

Ambulanter Palliativ- und HospizDienst Hannover operates as a unified service portfolio of hospice and palliative care offerings. The core services include Beratung und Begleitung (counseling and accompaniment), Patientenverfügung/Vorsorge (advance directive planning), Letzte-Hilfe-Kurse (last help courses), and Trauerbegleitung (grief counseling). These services are supported by the Ehrenamt volunteer training program that prepares volunteers for hospice work, and the Förderverein support association that provides fundraising and promotional support. All services for clients are provided free of charge, funded through donations to the associated support association.

Differentiator

Problem solved

Functional benefit

Products and services

• Beratung und Begleitung (Counseling and Accompaniment) Free counseling and accompaniment service for seriously ill individuals and their families in Hannover, including home visits, phone support, palliative counseling, referrals to specialized palliative care (SAPV) partners, and trained volunteer companionship offering time, listening, reading, walking, and memory work.
• Patientenverfügung / Vorsorge (Advance Directive Planning) Free advance directive (Patientenverfügung), healthcare proxy (Vorsorgevollmacht), and care directive (Betreuungsverfügung) consultations to help individuals legally document their wishes for end-of-life care. Sessions are approximately 90 minutes, primarily held on Mondays at the office by appointment; external talks at institutions can be arranged.
• Letzte-Hilfe-Kurse (Last Aid Courses) Certified 4-hour courses teaching practical knowledge about end-of-life care, including recognition of dying signs, nutrition and hydration questions, advance directive information, and how to provide meaningful support to dying people. Held at the Protestant and Catholic family education centers in Hannover; registration managed by those institutions.
• Trauerbegleitung (Grief Counseling) Free grief support services for people who have lost a loved one, including individual grief counseling sessions, the open grief meeting 'Wendezeit', and fixed grief groups running over several months. Fixed grief groups require a self-contribution of €90.
• Ehrenamt - Vorbereitungskurs (Volunteer Preparation Course) Six-month volunteer preparation course training individuals for hospice companionship work, consisting of 7 evening sessions, 4 block weekends, and grief-related topics. Costs €155 per participant with reductions and installment payments available. Successful completion commits volunteers to at least one year of service with the APHD, followed by monthly reflection groups.

Quantifiable outcome

• All core services are provided free of charge to clients, removing financial barriers to hospice and palliative care access.
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Two partnerships are on record, tiered core.

• Förderverein Ambulanter Palliativ- und HospizDienst Hannover e.V.coreOthers · 1 January 1995The Förderverein (support association) was founded in 1995 and raises funds to enable free hospice services. It has patron sponsors (Dr. Thela Wernstedt, President of Klosterkammer Hannover; Dr. Gunter Dunkel, President of Stiftung Niedersachsen). The association is run by a board (1st chair: Uwe Didwischus; 2nd chair: Simone Zanjani; treasurer: Klaus Bischoff; secretary: Manuela Dorow) and is recognized as charitable. It maintains its own Instagram account.
• Palliativdienst Diakovere (SAPV partner)coreStrategic or Co-development PartnerDiakovere's specialized palliative care nurses (Spezialisierte Ambulante Palliativversorgung, SAPV) are the referral partner for clients requiring specialized medical palliative care. The APHD provides counseling and accompaniment and refers to Diakovere for SAPV. The organizations work hand in hand, and APHD also cooperates with other palliative services as needed.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Arbeiter-Samariter-Bund Deutschland e.V. National welfare organization operating select outpatient hospice and palliative support services in several German regions, competing for the same charitable donor pool and trained volunteers, though with broader non-hospice programming.
• Diakonie Deutschland: The national umbrella federation of Protestant welfare organizations, of which APHD's parent (Diakoniestationen Hannover) is a member; coordinates advocacy, donor standards, and hospice-related policy across hundreds of local Diakonie hospices.
• Caritasverband Hannover: Regional Caritas chapter operating outpatient hospice and palliative care support services in the Hannover region, drawing on the same network of Catholic-affiliated volunteers and competing for the same donor base and church referrals.
• Malteser Hilfsdienst e.V. Germany's largest Catholic-affiliated relief organization, operating a nationwide network of 'Malteser Hospizdienst' outpatient hospice services that compete with APHD for trained volunteers, donor support, and referrals in many cities including Hannover.
• Johanniter-Unfall-Hilfe e.V. Major Protestant-affiliated welfare organization running Johanniter Hospizdienst outpatient hospice services across Germany, structurally comparable to APHD as a fellow church-affiliated hospice provider competing for similar referral and donor relationships.

Direct peers

• Ambulanter Hospizdienst Bethel: Outpatient hospice service operated by the von Bodelschwinghschen Stiftungen Bethel in Bielefeld — a similarly sized, Protestant-affiliated gGmbH hospice offering counseling, accompaniment, and grief support, serving as a useful operational comparator for APHD.

Emerging players

• Letzte Hilfe Deutschland e.V. National coordinator of the Letzte-Hilfe (Last Aid) course movement in Germany; operates an emerging brand built around the exact 4-hour community end-of-life course APHD delivers in Hannover, and is a direct counterpart for course curriculum, instructor certification, and national positioning.

Others

• Deutscher Hospiz- und PalliativVerband (DHPV): The national industry association for hospice and palliative care providers in Germany — sets quality standards (including the 'Charta zur Betreuung schwerstkranker und sterbender Menschen' that APHD follows) and represents member hospices in policy and funding advocacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=lXv-6SQpihw
• Instagraminstagram.com/aphd_hannover
• LinkedInlinkedin.com/company/ambulanter-palliativ--und-hospizdienst

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ambulanter Palliativ- Und Hospizdienst