Parent to Parent New Zealand

What Parent to Parent New Zealand does

Parent to Parent New Zealand is a nationwide not-for-profit organization founded in 1983 that supports families and whānau of people with disabilities, neurodivergence, or health impairments across all life stages. Headquartered in Hamilton with 14 regional branches covering both islands, it operates through a paid team of 25 staff and a volunteer network of over 600 trained Support Parents who provide peer support based on lived experience. The organization's service portfolio includes the Support Parent Network, an information service covering 3,600+ conditions, national training and workshops (delivered via Zoom and in-person), local support groups, SibSupport NZ (a 30-year sibling support programme), Altogether Autism (jointly delivered with Your Way | Kia Roha under Ministry of Health funding), Care Matters Service (carer wellbeing resources, formed from the 2015 merger with SAMS), and a Rare Conditions Register. In 2024, the organization recorded over 440,000 contacts with families.

The business model is grant and donation-funded rather than revenue-generating. All services are provided free and confidentially to families. Funding sources include Ministry of Health grants (specifically for Altogether Autism), charitable trusts and foundations (IHC New Zealand, Spectrum Foundation, The Gift Trust/Columba Fund), regional community trusts, and individual donations via PayPal. The organization has no commercial pricing model, no app or software platform, and operates as a registered charitable entity (Parent to Parent Ltd., incorporated October 1991) under community governance with a Board (renamed from National Committee in 2001) led by National President Andrea Lee (2025) and Chief Executive Karen Miles (since 2021). The underlying delivery model is fundamentally human and relational: trained volunteer peer support, in-person workshops, and information services curated by disability sector professionals.

Name

Parent to Parent New Zealand

Legal name

Parent to Parent Ltd.

Website

https://parent2parent.org.nz

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Parent to Parent New Zealand is a nationwide not-for-profit, founded in 1983, that provides free peer support, information, and training to families and whānau of people with disabilities, neurodivergence, or health impairments across all of New Zealand.

Ownership category

akta.pro rank

Product category

Disability and Family Support Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Home Visiting & Parent Coaching Programs (EDACALAC), Autism Parent/Caregiver Education & Training (School-Linked) (EDAKAKAJ)

Keywords

• Disability family support
• Peer support services
• Sibling support programmes
• Autism advisory services
• Carer wellbeing resources

Headquarters

HQ city

Hamilton

HQ country

New Zealand

HQ region

Oceania

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Grant Funding: Parent to Parent receives operational funding through government grants (Ministry of Health for Altogether Autism service) and charitable foundation grants. Services are provided free to families.
2. Donations and Charitable Funding: The organization relies on donations from individuals, trusts, and foundations including IHC New Zealand, Spectrum Foundation, The Gift Trust/Columba Fund, and numerous regional community trusts. These fund specific programmes like SibSupport NZ camps and getaway retreats.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Parent to Parent New Zealand is a nationwide not-for-profit organisation that provides free, confidential support services to parents and whānau of disabled, neurodivergent, and health-impaired family members across New Zealand. The organisation's core services include a network of 600+ trained Support Parents providing peer support, tailored information packs on 3600+ conditions, training workshops, local support groups, sibling support (SibSupport NZ), autism advisory (Altogether Autism), and carer wellbeing resources (Care Matters Service).

Product overview

Parent to Parent New Zealand is a nationwide not-for-profit organization offering a coordinated suite of free support services for families and whānau of people with disabilities, neurodivergence, or health impairments. The portfolio includes the Support Parent Network (600+ trained volunteers), Information Requests (covering 3600+ conditions), Training & Workshops, Local Support Groups, SibSupport NZ (sibling support programme), Altogether Autism (autism-specific advisory service), Care Matters Service (carer wellbeing resources), and the Rare Conditions Register. Services are delivered through 15 offices nationwide plus a national office in Hamilton, with workshops available via Zoom for nationwide access.

Differentiator

Problem solved

Functional benefit

Brands

• SibSupport NZ®: Sibling support programme for brothers and sisters of disabled New Zealanders, providing camps, workshops and peer support networks for children and youth aged 8-18.
• Altogether Autism
• Care Matters Service

Products and services

• Support Parent Network
• Information Requests
• Training and Workshops
• Local Support Groups
• SibSupport NZ
• Altogether Autism
• Care Matters Service
• Rare Conditions Register

Quantifiable outcome

• 440,000+ family contacts made in 2024 alone
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Your Way | Kia RohacoreStrategic or Co-development PartnerJoint partnership providing Altogether Autism, a nationwide information and advisory service for people on the autism spectrum. Parent to Parent and Your Way | Kia Roha deliver this Ministry of Health-funded service together.
• SAMS (Standards and Monitoring Services)coreStrategic or Co-development PartnerIn late 2015, SAMS and Parent to Parent combined their values, vision, people, connections and strengths to create Care Matters - a groundbreaking carer learning and wellbeing resource service designed by carers for carers.
• Rare Disorders NZminorStrategic or Co-development PartnerReferral partner for families with rare disorders. Rare Disorders NZ runs the annual Rare Disorders Month campaign and is a resource for families seeking connections and support for rare conditions.
• Emanuel Syndrome Facebook GroupminorOthersInternational online parent support group for families affected by Emanuel syndrome. Parent to Parent connects New Zealand families with these broader communities for additional support.
• LIFE UnlimitedminorStrategic or Co-development PartnerOriginal partnership in 2007 when Altogether Autism was developed in partnership with LIFE Unlimited before the current partnership with Your Way | Kia Roha.

Scale indicators7 records

Recent moves11 records

Expansion highlights5 records

Emerging players

• Sibling Support Project: US-based non-profit dedicated to supporting siblings of people with special needs through SibShops and national programs. Directly comparable to Parent to Parent's SibSupport NZ programme on mission (peer support for siblings), albeit with different geographic reach.
• Parent to Parent USA: US-based parent-to-parent peer support network for families of people with disabilities; same founding concept and naming as Parent to Parent NZ. Comparable as the international sibling model that Parent to Parent NZ was modeled on, providing a reference point for replication and program design.

Direct peers

• Carers New Zealand: NZ organization supporting family carers of people with disabilities, illness, or aging needs. Closely comparable in mission and overlapping significantly with Parent to Parent's Care Matters Service and parent-carer support focus.
• Autism New Zealand: National autism advisory and support organization providing information, education, and community connections across NZ. Overlaps directly with Parent to Parent's Altogether Autism service on autism-specific family support and information delivery.
• Life Unlimited: NZ disability support organization that co-developed Altogether Autism with Parent to Parent in 2007 before the partnership transitioned to Your Way | Kia Roha. Closely comparable in mission (disability information and advisory services) and formerly shared a flagship programme.
• CCS Disability Action: National NZ disability organization providing information, advocacy, and support to disabled people and their families/whānau. Comparable to Parent to Parent in target population (disabled people and their families) and free, community-based delivery model across regional offices.
• Blind Low Vision NZ: NZ organization providing support and services to blind, deafblind, and low vision people and their families. Comparable as a nationwide disability-specific family-support organization with regional offices delivering free community services.
• IHC New Zealand: New Zealand's largest disability support and advocacy organization and long-time funder of Parent to Parent's SibCamps. Operates a parallel nationwide footprint supporting people with intellectual disabilities and their families, directly comparable in mission, geography, and family-facing delivery model.
• Rare Disorders NZ: NZ advocacy and support body for people living with rare disorders and their families. Already a Parent to Parent referral partner, operates the annual Rare Disorders Month campaign, and shares target population (families of people with rare conditions).
• Your Way | Kia Roha: NZ disability information and advisory organization currently co-delivering Altogether Autism with Parent to Parent under Ministry of Health funding. Direct joint-venture partner with overlapping autism-facing services and shared delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/parent2parentnz
• Instagraminstagram.com/parenttoparentnz
• LinkedInlinkedin.com/company/parent2parentnz

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parent to Parent New Zealand