City of Park Hills

What City of Park Hills does

City of Park Hills is a municipal government entity headquartered at 9 Bennett Street in Park Hills, St. Francois County, Missouri, serving approximately 8,759 residents across 20.4 square miles. Formed on January 1, 1994, through the only successful four-way municipal merger in U.S. history (consolidating Flat River, Elvins, Esther, and Rivermines), the city is governed by a mayor and eight-member council representing four wards. The city employs 33 people, with 26 dedicated to water and wastewater operations, and delivers core municipal services including water and sewer utilities, trash collection, public works, police and fire protection, parks and recreation, library services, and senior nutrition. Mayor Stacey Easter (term April 2025–April 2029) and City Administrator Zachary Franklin lead an executive team that includes Directors for Utilities and Parks & Recreation.

The city's revenue model is anchored in recurring subscription-style streams from water/sewer/trash fees, property taxes, and a 9.35% combined sales tax that includes dedicated 0.25% public safety and 0.25% fire components. Pricing is usage-based for utilities (water at $12.50 minimum plus $4.02 per thousand gallons; sewer at $10.50/$7.50 minimum plus $2.39 per thousand gallons) and subscription-based for trash collection ($13.25/month with bag-limit policy). Distribution is multi-channel: in-person at City Hall and the Utility Department (11 Bennett Street), online via municipalonlinepayments.com, automated phone at 833-500-4237, drop-box payments, and dedicated facilities including The REEF at Columbia Park and Columbia Park. The technology stack relies on third-party municipal enterprise software—Municipal Online Payments for billing and MessageSpring for resident notifications—with a new utility billing system deployed in July 2025.

Strategic positioning leverages unique geographic assets: the Donnelly-LaMear Trailhead provides primary access to St. Joe State Park (8,238 acres, 2,000 acres for ORV/ATV riding), and four-lane US 67 plus rail access support industrial attraction. Recent capital projects include the $5.6M Fairgrounds Project (completed 2021) and the $3.5M REEF at Columbia Park aquatic center (opened 2023), while Proposition U pursues a 3% local use tax estimated to generate $450,000 annually. Industrial development partnerships with Capital Railroad Contracting ($2M, 45 jobs), Phoenix Investors (515,913 sq ft acquisition), and MOCAP LLC ($866K solar grant) demonstrate active economic development momentum. The city carries approximately $4 million in debt with $720,448 in annual service payments, all scheduled to be paid off by 2030.

Name

City of Park Hills

Legal name

City of Park Hills

Website

https://parkhillsmo.net

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

City of Park Hills is a Missouri municipal government serving approximately 8,759 residents across 20.4 square miles. Formed in 1994 via a unique four-city merger, it delivers water/sewer utilities, public safety, parks, recreation, and economic development through 33 employees.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Conservation Programs (924120), Nature Parks and Other Similar Institutions (71219)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950)

akta.pro industry

PRIMARYBPAIAMAH

Parks, Recreation & Protected Areas Administration

Business & Public Services/Public Sector & Government Administration/Environmental Protection & Natural Resources Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Water and sewer utilities
• Parks and recreation
• Public safety services
• Community development

Headquarters

HQ city

Park Hills, Missouri

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Water and Sewer Utility Fees: Monthly water and sewer bills charged to residential and commercial customers. Water rates: $12.50 minimum + $4.02 per thousand gallons. Sewer rates: $10.50 minimum (residents) or $7.50 (Leadington residents) + $2.39 per thousand gallons over 1 gallon. Reconnection charge: $50.00.
2. Trash Collection Fees: Monthly trash collection fees. City trash fee: $13.25 per month. Two-bag limit per household with optional trash stickers at $1 each for additional bags up to 4 total. Bulk trash pickup requires $10 fee paid to City Hall.
3. Local Use Tax (Proposition U): A 3% local use tax on purchases from out-of-state sellers (primarily online) shipped to Park Hills, matching the existing local sales tax rate. Estimated to generate approximately $450,000 annually for public safety, streets, parks, stormwater, and capital improvements. Over 280 Missouri cities have already adopted a local use tax.
4. Property Taxes: The city collects property taxes. The consolidated tax rate did not exceed the combined rates previously paid in the four merged communities. Personal property tax and city sticker were eliminated upon consolidation.
5. Sales Tax Revenue: Current sales tax rate is 9.35%, which includes a 0.25% public safety sales tax passed in August 2020 election and a 0.25% fire department sales tax renewed in 2024. Revenue supports general fund, police, fire, and other municipal operations.
6. Recreation Fees: Revenue from pool passes at The REEF at Columbia Park aquatic center, pavilion reservations ($15 fee), and other recreational programming including concerts, movies, and sports leagues.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

The City of Park Hills is a municipal government providing direct services to its residents and businesses, including water and sewer utilities, trash collection, public safety (police and fire), parks and recreation (including The REEF at Columbia Park aquatic center), public library, senior nutrition (Meals on Wheels), community development, code enforcement, planning and zoning, and municipal court services. Services are funded through utility fees, property and sales tax, and recreation fees and are accessed through City Hall, online portals, phone, drop-box, and physical facilities.

Product overview

The City of Park Hills provides comprehensive municipal government services through multiple departments and facilities. The city's core offerings include utilities (water and sewer services), public works (streets, garbage collection), parks and recreation (including the REEF at Columbia Park aquatic center, trail systems, sports leagues), public safety (police and fire departments), community development (code enforcement, planning and zoning), and social services (library, senior nutrition). The REEF at Columbia Park is the flagship recreational facility opened in 2024, replacing the aging municipal pool. The city has recently modernized utility billing with online and phone payment options through Municipal Online Payments and communicates with residents via the MessageSpring notification system.

Differentiator

Problem solved

Functional benefit

Brands

• The REEF at Columbia Park: Municipal aquatic center featuring swimming pools, lazy river, splash pad, water slides, and recreational facilities
• Donnelly - LaMear Trailhead

Products and services

• Water and Sewer Utility Services Monthly municipal water distribution and wastewater collection services for residential and commercial customers within Park Hills, including billing, meter reading, infrastructure maintenance, and service connection. Water rates start at $12.50 minimum plus $4.02 per thousand gallons; sewer rates start at $10.50 (residents) or $7.50 (Leadington residents) plus $2.39 per thousand gallons.
• Trash Collection Services

Quantifiable outcome

• Ranked 199th safest city in the U.S. (2015 Uniform Crime Report)
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Ameren MissouricoreStrategic or Co-development Partner · 10 April 2024Ameren Missouri opened its new St. Francois County Operating Center in Park Hills with a ribbon-cutting ceremony. The city participated in the ceremony marking this transformative facility, underscoring Ameren's commitment to reliability, innovation, and community investment in the region.
• Phoenix InvestorscoreStrategic or Co-development Partner · 28 August 2023Phoenix Investors acquired an approximately 515,913-square-foot industrial building at 1000 Taylor Avenue in Park Hills in August 2023. Over 500,000 square feet is available for immediate leasing. The acquisition represents significant industrial real estate investment in the city, with potential for job creation and economic development.
• Capital Railroad ContractingcoreStrategic or Co-development Partner · 9 August 2023Capital Railroad Contracting, a Missouri-based railroad construction company, established operations in Park Hills with a ribbon-cutting ceremony on August 9, 2023. The company invested $2 million and created 45 new jobs in the state, constructing a new facility for its eastern region operations. The city worked with the Missouri Department of Economic Development and the Park Hills-Leadington Chamber of Commerce on this project.
• MOCAP LLCcoreStrategic or Co-development Partner · 1 January 2023MOCAP LLC, a plastics and rubber manufacturer in Park Hills, received an $866,520 grant to install three solar arrays at its facility. The project is expected to save $101,391 per year and generate 1,768,759 kWh (47% of the company's energy use) per year, equivalent to powering 163 homes.
• Missouri Rural Water AssociationminorStrategic or Co-development PartnerThe police department hosts a drug take-back program in partnership with the Missouri Rural Water Association to accept prescription medication drop-offs at the Park Hills Police Department, preventing water contamination from improper drug disposal.
• Missouri Department of Economic DevelopmentcoreStrategic or Co-development PartnerCollaborated with the Missouri Department of Economic Development on the Capital Railroad Contracting ribbon-cutting and establishment in Park Hills. The state agency supports local economic development initiatives.
• Project Lead the Way (PLTW)minorStrategic or Co-development PartnerAmeren announced a partnership with Project Lead the Way to provide hands-on STEM learning experiences for Pre-K-12 students in Illinois and Missouri, with AmerenCares STEM Grants supporting local schools in Park Hills.
• Missouri Department of Natural ResourcesminorOthersThe Missouri Department of Natural Resources publishes Consumer Confidence Reports for water quality and emphasizes the importance of keeping drugs out of sewer systems. The city links to DNR resources for boil water orders and water quality information.
• Mineral Area CollegecoreStrategic or Co-development PartnerMineral Area College (MAC), located at 5270 Flat River Road in Park Hills, is a major regional educational institution offering Associate of Arts and Associate of Science degrees. Central Methodist University and University of Missouri-St. Louis offer Bachelor's degrees at the MAC campus. MAC serves as a voting center for city elections.
• St. Joe State Park / Missouri State ParkscoreStrategic or Co-development PartnerThe Donnelly-LaMear Trailhead in Park Hills provides the primary access point to St. Joe State Park, Missouri's third largest state park at 8,238 acres with 2,000 acres for ORV/ATV riding. The city and state park collaborate on trail access, park entry, and economic development around outdoor recreation tourism.
• Missouri Mines State Historic SiteminorStrategic or Co-development PartnerMissouri Mines State Historic Site preserves the historic mill buildings where St. Joe Minerals processed lead ore. The site features a mining museum with geological specimens and antique mining/milling equipment, drawing heritage tourism to Park Hills.
• Missouri Department of RevenueminorOthersThe Missouri Department of Revenue administers the collection and distribution of local use tax revenue for municipalities. If Proposition U passes, the DNR would collect and remit the 3% use tax back to Park Hills.
• Downtown Park Hills AssociationminorStrategic or Co-development PartnerThe Downtown Park Hills Association works to promote the downtown business area and spur growth of downtown activities. Key events include Trunk-R-Treat, flag placement on Main Street, and other community festivals. The association played a central role in downtown revitalization.

Scale indicators23 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• City of Ste. Genevieve: Historic small Missouri city with comparable population, heritage tourism draw (similar to Park Hills' mining heritage), and municipal service offerings. Operates utilities, parks, and community development for a similar resident base.
• City of Leadwood: Small former lead mining town in St. Francois County, Missouri. Comparable demographic profile, post-mining economic transition challenges, and municipal service mix. Directly comparable as a peer municipal government in the same regional context.
• City of Farmington: County seat of St. Francois County, Missouri, located adjacent to Park Hills. Comparable small municipal government providing utilities, parks, public safety, and community development services to a similar population base in the same regional economy.
• City of Desloge: Small Missouri city in St. Francois County adjacent to Park Hills. Comparable size, former lead mining heritage, and similar municipal service portfolio including utilities, parks, and public safety.
• City of Rolla: Mid-sized Missouri municipality with similar municipal service portfolio including utilities, parks/recreation, and public safety. Comparable governance structure with mayor-council form and similar Midwestern municipal context.
• City of Bonne Terre: Nearby small Missouri municipality in St. Francois County with comparable population, former mining heritage, and similar municipal service offerings. Operates utilities, public works, and parks for a similar resident base.
• City of Bismarck: Small Missouri municipality in St. Francois County providing similar municipal services. Comparable population scale and rural Missouri governance context.

Regional players

• City of Columbia, Missouri: Larger Missouri municipal government where City Administrator Zachary Franklin previously served. Operates comparable utility, parks, and public safety services at greater scale; relevant as a comparable governance model and talent pipeline rather than direct competitor.
• City of Cape Girardeau: Slightly larger Missouri municipality in the same region offering comparable municipal services including utilities, parks, public safety, and recreation. Regional peer in southeastern Missouri governance context.

Others

• CivicPlus: Leading municipal government website and communications platform provider. Park Hills is a potential customer rather than competitor, but relevant as a comparable ecosystem participant serving small-city government digital infrastructure needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cityofparkhills
• LinkedInlinkedin.com/company/cityofparkhills

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Park Hills