Parow Family Pharmacy
- Company typePrivate
- Founded2002
- HeadquartersParow, South Africa
- Headcount11–50
- GTM typeB2C
- OfferingServices
Parow Family Pharmacy firmographics
Firmographics- Name
- Parow Family Pharmacy
- Legal name
- Parow Family Pharmacy
- Website
- https://parowpharmacy.co.za
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Parow Family Pharmacy industry classification
Industry- Product category
- Community Pharmacy Services
- NAICS
- Pharmacies and Drug Retailers (456110)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)
- akta.pro secondary industries
- Pharmacy-Led Health & Wellness Discount Retail (CRAEAHAD), Medication Adherence, Packaging & Fulfillment Services (Blister/Unit-Dose) (HLAFALAJ)
Keywords
Where Parow Family Pharmacy is headquartered
LocationHeadquarters
- HQ city
- Parow
- HQ country
- South Africa
- HQ region
- Africa
Offices1 record
Markets served
Parow Family Pharmacy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Prescription Dispensing: Dispensing prescription medications to customers, charging medical aid rates with no additional fees except levies per scheme rules. Offers free prescription deliveries in selected areas.
- Over-the-Counter Products: Sale of OTC medicines, health supplements, personal care products, and wellness essentials from physical retail store.
- Clinic Services: In-house clinic offering family planning, baby vaccination programs (in partnership with Department of Health), and affordable healthcare services. All infant appointments available on Saturdays.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Cash customers - Single Exit Pricing |
| Transaction based/ take rate | Pay-as-you-go | Medical Aid Patients |
| Other | Pay-as-you-go | Price Match Guarantee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Parow Family Pharmacy product offering
Product offeringCore offering
Parow Family Pharmacy is a community pharmacy that dispenses prescription medications at single exit pricing and medical aid rates, and sells over-the-counter medicines, health supplements, and personal care products from its retail storefront. It also operates an in-pharmacy clinic offering baby vaccinations and family planning services, and supports customers with WhatsApp-based ordering, free delivery, blister pack medication management, chronic medication authorizations, and a Magic Stamp digital loyalty program.
Product overview
Parow Family Pharmacy is a community pharmacy offering a unified healthcare service platform that combines clinical services, prescription dispensing, and convenience features. The core offering centers on prescription dispensing with single exit pricing and medical aid rates, supported by clinic services (baby vaccinations and family planning in partnership with the Department of Health), WhatsApp ordering, free delivery for orders over R200, weekly blister packs for medication management, a Magic Stamp digital loyalty program, chronic medication authorization assistance, and price matching. The pharmacy operates extended hours (Monday-Sunday 8am-10pm) and is located next to Pick 'n Pay with clinic hours Monday-Friday 10am-7pm and Saturday 10am-2pm.
Differentiator
Problem solved
Functional benefit
Products and services
- Clinic Services
- Prescription Dispensing Dispensary service for prescription medications, offering single exit pricing for cash customers and medical aid rate billing for scheme members. Available to walk-in patients and via WhatsApp prescription submissions.
- WhatsApp Ordering Service Messaging-based service allowing customers to send prescriptions, request repeats, place orders, and receive pharmacist guidance via dedicated WhatsApp lines for the pharmacy, clinic, and deliveries.
- Free Delivery Service
- Weekly Blister Packs
- Magic Stamp Loyalty Program
- Chronic Medication Management
- Over-the-Counter Retail
- Price Match Promise
Quantifiable outcome
- Free deliveries for orders over R200 and all prescriptions
- +1 more outcomes
Companies that use Parow Family Pharmacy
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Parow Family Pharmacy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Parow Family Pharmacy partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Discovery HealthcoreMedical aid scheme partnership allowing Parow Family Pharmacy to bill Discovery Health members at medical aid rates and process claims.
- Bonitas Medical FundcoreMedical aid scheme partnership enabling billing and claims processing for Bonitas members at pharmacy.
- Discovery VitalitycoreWellness rewards program partnership allowing members to earn vitality points on qualifying purchases at the pharmacy.
- Momentum HealthcoreMedical aid scheme partnership for billing and claims processing for Momentum Health members.
- Gems (Government Employees Medical Scheme)coreMedical aid scheme partnership for government employees to access pharmacy services and bill at medical aid rates.
- PolmedcoreMedical aid scheme partnership enabling Polmed members to use their medical aid benefits at the pharmacy.
- ProfmedcoreMedical aid scheme partnership for professional members to access pharmacy services and billing.
- South African Department of HealthcorePartnership enabling comprehensive and affordable Family Planning and Baby Vaccination Program. Provides Department of Health vaccines and support for community health initiatives.
- Pick 'n Pay Family StoreminorLocated adjacent to Pick 'n Pay supermarket, creating convenience for customers doing grocery shopping. Shared customer base and parking facilities.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Parow Family Pharmacy competitors and assessment
Company assessmentDirect peers
- Clicks Pharmacy: South Africa's largest pharmacy chain with hundreds of stores nationwide. Directly competes with Parow Family Pharmacy on retail pharmacy, OTC, and front-shop categories, and is explicitly cited in PFP's price-match promise as a competitor benchmark.
- Medicare Pharmacy: Independent community pharmacy chain in South Africa offering prescription dispensing and front-shop categories. Comparable to PFP as another independent retail pharmacy competing in similar catchment communities.
- Alpha Pharm: Largest independent pharmacy franchise network in South Africa. Direct peer because PFP is itself a Health Pharm franchise operating on a similar model to other independent pharmacy groups serving community needs with multi-scheme medical aid billing.
- Dis-Chem Pharmacies: Major South African pharmacy chain offering prescription dispensing, OTC, clinic services, and wellness categories. Directly comparable to PFP on dispensing, clinic, and front-shop offerings, and is also explicitly named in PFP's price-match promise.
- Link Pharmacy: South African independent pharmacy franchise group serving community retail pharmacy needs. Direct peer as another franchised independent pharmacy network competing in the same community dispensing, OTC, and front-shop categories.
Broad incumbents
- Netcare: Largest private hospital and healthcare group in South Africa. Adjacent incumbent operating primary care and wellness clinics that compete with PFP's clinic services (family planning, vaccinations) in the broader Western Cape catchment.
- Shoprite Pharmacy: South African grocery chain with growing pharmacy departments inside stores. Broader incumbent operating pharmacies within a wider grocery portfolio, competing for OTC and front-shop basket share.
- Checkers Pharmacy: South African grocery retailer (Shoprite group) operating pharmacy counters inside Checkers stores. Broader incumbent with overlapping dispensing and wellness categories competing for community pharmacy spend.
- Pick n Pay Pharmacy: South African grocery retailer with in-store pharmacy departments. Comparable as a broader-format incumbent operating pharmacies within grocery-anchored locations, similar to PFP's strategic adjacency to Pick 'n Pay Family Store.
Others
- Kaelo Health: South African primary-care and wellness provider offering screening and preventive services. Adjacent/ecosystem player whose clinic and wellness offerings intersect with PFP's vaccination, family planning, and chronic care services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Parow Family Pharmacy social profiles
Digital presenceParow Family Pharmacy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Parow Family Pharmacy leadership team
Management profileNumber of profiles
Profiles1 record
Parow Family Pharmacy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Parow Family Pharmacy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Parow Family Pharmacy
What does Parow Family Pharmacy do?
Parow Family Pharmacy is a community pharmacy that dispenses prescription medications at single exit pricing and medical aid rates, and sells over-the-counter medicines, health supplements, and personal care products from its retail storefront. It also operates an in-pharmacy clinic offering baby vaccinations and family planning services, and supports customers with WhatsApp-based ordering, free delivery, blister pack medication management, chronic medication authorizations, and a Magic Stamp digital loyalty program.
Is Parow Family Pharmacy a public or private company?
Parow Family Pharmacy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Parow Family Pharmacy founded?
Parow Family Pharmacy was founded in 2002. It employs 11 to 50 people.
Where is Parow Family Pharmacy based?
Parow Family Pharmacy is headquartered in Parow, South Africa, in the Africa region.
How does Parow Family Pharmacy make money?
Three revenue lines are on record. Prescription Dispensing is the primary driver. The others are over-the-Counter Products and clinic Services.
Who are Parow Family Pharmacy's main competitors?
Direct peers on record are Clicks Pharmacy, Medicare Pharmacy, Alpha Pharm, Dis-Chem Pharmacies and Link Pharmacy. Broad incumbents are Netcare, Shoprite Pharmacy, Checkers Pharmacy and Pick n Pay Pharmacy. Kaelo Health is listed as an others.
Does Parow Family Pharmacy have an API?
No public API is recorded for Parow Family Pharmacy.
What industry is Parow Family Pharmacy in?
Parow Family Pharmacy's product category is Community Pharmacy Services. Its primary akta.pro industry code is HLAFALAA, Retail & Community Pharmacies (Chain/Independent), with a secondary code of CRAEAHAD, Pharmacy-Led Health & Wellness Discount Retail. Its NAICS code is 456110 and its SIC code is 5912.