Patient Transfer Ontario
Patient Transfer Ontario is a Toronto-based referral network, founded in 2012, that connects Ontario patients needing non-emergency stretcher or wheelchair transport with vetted local transport providers and earns revenue from provider advertising fees.
- Company typePrivate
- Founded2012
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Patient Transfer Ontario does
Patient Transfer Ontario (patienttransferontario.ca) is a privately held Toronto-based referral network founded in 2012 that connects patients requiring non-emergency medical transportation with vetted stretcher and wheelchair transfer providers across Ontario and into the United States. The platform operates two primary service categories — stretcher patient transfer (bed-to-bed transport for non-ambulatory patients) and wheelchair patient transfer (assisted transport for mobility-limited patients) — and routes quote requests to a network of preferred local operators organized by region (Toronto, Ottawa, Hamilton, Kitchener-Waterloo, London, Barrie, Niagara, plus secondary cities), with cross-border ground and air options for longer distances. The company also lists British Columbia partner services (SN Transport, St. John Ambulance Community Transfer, Medi-Van Inc., Inter-Facility Transport) on its site.
The business model is a free referral service for patients, with revenue generated through advertising fees paid by preferred transport providers to participate in the network. Customers (patients, families, hospitals, long-term care homes, retirement homes, cancer and dialysis centres) submit quote requests via online forms; no fees are charged to the patient, and the financial arrangement for the actual transport is made directly between the patient and the selected provider. The company is differentiated by its longevity (12+ years of operation), vetted-provider criteria based on customer feedback, local provider coverage, and a regional SEO landing-page strategy that captures localized search demand across 16+ Ontario markets. No proprietary technology platform, mobile application, API, or AI capabilities are disclosed; the operation runs on a small team of 13 employees with no disclosed funding, M&A activity, or institutional ownership.
Patient Transfer Ontario firmographics
Firmographics- Name
- Patient Transfer Ontario
- Legal name
- Patient Transfer Ontario
- Website
- https://patienttransferontario.ca
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Patient Transfer Ontario is a Toronto-based referral network, founded in 2012, that connects Ontario patients needing non-emergency stretcher or wheelchair transport with vetted local transport providers and earns revenue from provider advertising fees.
- Ownership category
- akta.pro rank
Patient Transfer Ontario industry classification
Industry- Product category
- Non-Emergency Medical Transportation Referral
- NAICS
- Special Needs Transportation (485991)
- SIC
- Transportation Services (4700), Services-Health Services (8000)
- akta.pro primary industry
- Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)
- akta.pro secondary industry
- Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)
Keywords
Where Patient Transfer Ontario is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices7 records
Markets served
Patient Transfer Ontario business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Marketing or Sales, Personnel, Operations, Technology or R&D, Others
Revenue model
- Referral/Advertising Fees: PatientTransferOntario.ca operates as a free referral service for patients seeking non-emergency medical transportation. The company generates revenue through advertising fees paid by preferred patient transfer companies. There is no charge to customers who use the service. Financial and transfer arrangements are made directly between the customer and the selected transfer company.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free referral service for patients |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Patient Transfer Ontario product offering
Product offeringCore offering
Patient Transfer Ontario operates a free referral network that connects patients requiring non-emergency medical transportation (stretcher or wheelchair) with a vetted network of preferred transport providers across Ontario and into the United States. The company does not provide transportation itself; instead, customers submit online quote requests and local preferred providers contact them with no-obligation estimates. Revenue is generated through advertising fees paid by the listed transport providers.
Product overview
Patient Transfer Ontario operates as a network-based referral platform connecting patients requiring non-emergency medical transportation with preferred local transport providers. The company offers two primary service types: Stretcher Patient Transfer (for bed-to-bed transport of patients unable to sit up) and Wheelchair Patient Transfer (for patients with mobility limitations). The platform provides ground transportation services across Ontario and the United States, including both local and long-distance transfers. No charge is applied for using the referral service; customers submit quote requests and receive callbacks from local preferred providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Stretcher Patient Transfer Referral Service Referral service connecting patients unable to sit up with vetted stretcher transport providers offering bed-to-bed transfer with professionally trained 2-person teams. Customers submit quote requests online and receive no-obligation estimates from preferred Ontario providers.
- Wheelchair Patient Transfer Referral Service Referral service connecting patients with physical limitations needing wheelchair-accessible transport with vetted local providers. Attendants assist from pickup location through to the desired destination at medical facilities or private residences.
- Long-Distance Ground and Air Medical Transport Referral Referral coordination for long-distance patient transfers to anywhere in Ontario, Canada, or the United States, including both ground ambulance and air transport options for patients requiring transport beyond standard regional service areas.
Companies that use Patient Transfer Ontario
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Patient Transfer Ontario technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Patient Transfer Ontario partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Priority Patient Transfer Services (PPTS)corePreferred provider in Ottawa and Eastern Ontario region. PPTS is a recipient of the Innovation Award. Services include ambulatory/wheelchair transportation and stretcher transportation for patients in Ottawa area. Operates 24/7 including weekends and holidays.
- SN TransportminorPatient transfer service for Lower Mainland BC (Pemberton to Hope), up to one day's drive from Vancouver. Listed on BC Patient Transfer page as a partner service.
- St. John Ambulance Community TransferminorPatient transfer service available in Lower Mainland and Fraser Valley 24 hours a day, 7 days a week. Provides stretcher and wheelchair transfers with pricing: stretcher $80.00 + GST each-way, wheelchair $45.00 + GST each-way (unlimited kilometers within service area).
- Medi-Van Inc.minorPatient transfer service in Victoria and Vancouver Island. Also provides service in Kelowna, Penticton, Oliver, Vernon, Salmon Arm and Kamloops.
- Inter-Facility TransportminorListed as BC partner for inter-facility transport services.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Patient Transfer Ontario competitors and assessment
Company assessmentBroad incumbents
- Uber Health: Healthcare arm of Uber offering non-emergency rides to medical appointments via a centralized platform. Comparable end-customer (patient transport for appointments) but at global scale and with a fully owned, app-based marketplace model.
- St. John Ambulance (Canada): National charitable organization providing community patient transfer services, including stretcher and wheelchair transport in BC and other provinces. Direct overlap with PTO's stretcher/wheelchair service lines and already a network partner for PTO's BC referrals.
- Lyft Healthcare: Lyft's healthcare division providing non-emergency patient transportation integrated with health system workflows. Same target use case as PTO, but differentiated by app-based booking, integrated EHR partnerships, and US payer contracts.
Direct peers
- Medical Transportation Management (MTM): Major US NEMT broker coordinating non-emergency rides for health plans, hospitals, and state Medicaid programs. Comparable as a referral/coordination layer that does not typically own vehicles, mirroring PTO's asset-light role in Ontario.
- Modivcare: Largest NEMT broker and manager in North America, operating a referral and managed-transportation model for Medicaid and commercial members. Highly comparable business model to Patient Transfer Ontario's preferred-provider network, but at vastly larger scale and with integrated technology.
- Voyageur Patient Transfer Service: Ontario-based non-emergency patient transport provider offering stretcher and wheelchair services across the province. Competes as a potential preferred-provider in PTO's network and as a direct alternative to PTO's referral model.
- Priority Patient Transfer Services (PPTS): Ottawa and Eastern Ontario stretcher and wheelchair transport provider already integrated as PTO's preferred partner. Comparable operating model and overlapping geographic coverage; a strategic ally that could also compete if it builds its own booking funnel.
- Circulation (by Modivcare): Digital NEMT platform that connects health plan members with vetted transport providers via an online portal. Closest tech-enabled analogue to PTO's referral workflow and a likely competitive threat as it expands into Canada.
Emerging players
- AlayaCare: Canadian home and community care software platform used by personal support and home care providers, including scheduling and client management. Adjacent rather than direct: comparable as a Canadian health-services technology business addressing similar care-continuum needs and target agencies.
- WellRide Health: Tech-enabled NEMT broker focused on Medicare Advantage and Medicaid populations, partnering with health plans to coordinate non-emergency transport. Comparable referral/coordination model with a technology layer PTO currently lacks.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Patient Transfer Ontario social profiles
Digital presencePatient Transfer Ontario financial estimates
Financial estimateRevenue estimate
Valuation estimate
Patient Transfer Ontario leadership team
Management profileNumber of profiles
Patient Transfer Ontario funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Patient Transfer Ontario M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Patient Transfer Ontario
What does Patient Transfer Ontario do?
Patient Transfer Ontario operates a free referral network that connects patients requiring non-emergency medical transportation (stretcher or wheelchair) with a vetted network of preferred transport providers across Ontario and into the United States. The company does not provide transportation itself; instead, customers submit online quote requests and local preferred providers contact them with no-obligation estimates. Revenue is generated through advertising fees paid by the listed transport providers.
Is Patient Transfer Ontario a public or private company?
Patient Transfer Ontario is a private company. It is classified as unknown and is currently operating.
When was Patient Transfer Ontario founded?
Patient Transfer Ontario was founded in 2012. It employs 11 to 50 people.
Where is Patient Transfer Ontario based?
Patient Transfer Ontario is headquartered in Toronto, Canada, in the North America region.
How does Patient Transfer Ontario make money?
One revenue line is on record: referral/Advertising Fees.
Who are Patient Transfer Ontario's main competitors?
Broad incumbents on record are Uber Health, St. John Ambulance (Canada) and Lyft Healthcare. Direct peers are Medical Transportation Management (MTM), Modivcare, Voyageur Patient Transfer Service, Priority Patient Transfer Services (PPTS) and Circulation (by Modivcare). Emerging players are AlayaCare and WellRide Health.
Does Patient Transfer Ontario have an API?
No public API is recorded for Patient Transfer Ontario.
What industry is Patient Transfer Ontario in?
Patient Transfer Ontario's product category is Non-Emergency Medical Transportation Referral. Its primary akta.pro industry code is HLAFANAJ, Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport, with a secondary code of HLAFANAF, Interfacility Transport (IFT) & Patient Transfer Services. Its NAICS code is 485991 and its SIC code is 4700.