Patriot Sales & Service

What Patriot Sales & Service does

Patriot Sales & Service, Inc. is a family-owned, authorized tow-truck dealership and service center headquartered in a 27,000 sq ft facility in Plainville, Massachusetts, founded in 2004 by Jack and Cathy Casali. The company is an authorized distributor of Miller Industries—the leading global manufacturer of towing equipment—representing the Century, Chevron, Holmes, and Vulcan body brands mounted on commercial chassis from Freightliner, International, Peterbilt, Ram, and Hino.

The product portfolio spans two principal categories: wreckers (wheel-lift recovery trucks ranging from the light-duty 8-ton Vulcan 812 and Chevron 408T self-loaders through the 16-ton Vulcan V30 to the heavy-duty 35-ton Vulcan V70) and carriers/rollbacks (Century 10, 12, and 20 Series, including low-center-of-gravity and 4-car configurations). Inventory at the time of disclosure comprised 23 new trucks and 5 used units, with used prices ranging from approximately $42,000 for older high-mileage units to $159,900 for a low-mileage 4-car carrier. Complementing vehicle sales, Patriot operates an OEM-authorized Miller parts department and a full-service repair and installation facility serving as an authorized warranty provider.

Revenue is generated through four streams: new tow-truck sales, used tow-truck resale, OEM parts distribution, and service/repair labor. Pricing on new units is quote-based; financing is facilitated through third-party lenders (Santander, Huntington Bank, Brian DeClesis). The go-to-market is sales-led and direct, anchored by the Plainville showroom, with marketing layered across the company website, Facebook, Instagram, YouTube product demonstrations, and email. The company serves professional towing companies, roadside-assistance providers, auto-transport operators, and municipal/commercial fleet buyers throughout the New England region. The business is privately held with 8 employees and no outside investors.

Name

Patriot Sales & Service

Legal name

Patriot Sales & Service, Inc.

Website

https://patriotne.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Patriot Sales & Service is a family-owned, authorized Miller Industries tow-truck dealership in Plainville, MA, selling new and used wreckers and carriers, OEM parts, and service to towing companies, roadside-assistance providers, and fleet operators across New England.

Ownership category

akta.pro rank

Product category

Commercial Truck Dealership

NAICS

Motor Vehicle Supplies and New Parts Merchant Wholesalers (42312)

SIC

Wholesale-Motor Vehicle Supplies & New Parts (5013), Wholesale-Industrial Machinery & Equipment (5084)

akta.pro primary industry

Tow & Recovery Truck Leasing & Rental (TLABABAI)

akta.pro secondary industry

Tow Trucks & Recovery Vehicles Leasing & Rental (TLABAEAF)

Keywords

• Tow truck sales
• Wrecker sales
• Carrier rollback sales
• Tow truck parts
• Tow truck repair

Headquarters

HQ city

Plainville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. New Tow Truck Sales: Sales of new tow trucks including wreckers, rollback carriers, and car carriers from manufacturers like Freightliner, International, Peterbilt, Ram, and Hino, equipped with various body brands (Century, Chevron, Vulcan, Holmes).
2. Used Truck Sales: Resale of pre-owned tow trucks and recovery vehicles, with prices ranging from approximately $42,000 to $120,000.
3. Parts Sales: OEM-authorized Miller Industries parts distributor carrying genuine Miller parts for all brands of towing equipment.
4. Service and Repair: Full-service repair and installation facility as an authorized Miller Industries warranty facility.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Patriot Sales & Service is an authorized Miller Industries distributor that sells new and used tow trucks (wreckers and rollback carriers), OEM parts, and provides full-service repair and installation for towing companies in New England. The company operates from a 27,000 sq ft facility in Plainville, MA, combining showroom, parts department, and service bays into a single local dealership. Revenue is generated through one-time vehicle sales, parts sales, and labor fees for warranty service and custom installations.

Product overview

Patriot Sales & Service is an authorized Miller Industries distributor offering a comprehensive portfolio of tow trucks and recovery vehicles. The product lineup centers on two main categories: Wreckers (wheel-lift recovery trucks including Vulcan V70, V30, and 812 Self Loader models plus Chevron 408T, ranging from 8-35 ton capacity) and Carriers/Rollbacks (Century 10 Series, 12 Series LCG, 20 Series LCG, and 20 Series 4-Car carriers for vehicle transport). These products are built on commercial truck chassis from Freightliner, Peterbilt, International, Ram, and other manufacturers, and are complemented by full-service parts, repair, and installation capabilities. Financing options are available through Santander, Huntington Bank, and Brian DeClesis.

Differentiator

Problem solved

Functional benefit

Products and services

• Vulcan V70 Wrecker Heavy-duty wrecker with 35-ton lifting capacity, aluminum body construction, designed for demanding recovery operations. Built on a 2027 Peterbilt 589 chassis with Cummins X15 engine and Allison automatic transmission. Targeted at professional towing operators needing high-capacity recovery equipment.
• Vulcan V30 Wrecker 16-ton capacity wrecker with Vulcan scoops wheel lift system. Features Allison Automatic 3000 series transmission and Cummins L9 360hp engine with extended warranty. Built on a Freightliner M2 chassis for medium-duty recovery operations.
• Vulcan 812 Self Loader Wrecker Light-duty self-loading wrecker with 8-ton capacity. Features self-loading wheel lift design for quick grab towing, equipped with 6.7L Cummins Turbo Diesel engine on a Ram 5500 chassis. Designed for efficient vehicle pickup in roadside assistance applications.
• Chevron 408T Wrecker 8-ton capacity wrecker featuring Chevron drop-in style wheel lift and auto grip system. Mounted on Ram 5500 4-door 4x4 chassis for light-duty recovery work.
• Century 20 Series 4-Car Carrier Multi-vehicle carrier capable of transporting up to 4 vehicles. Features aluminum deck with 30-foot deck length and 102-inch deck width. Includes Century slide-in style wheel lift with 3-function remote. Built on a Freightliner M2 chassis for auto transport operations.
• Century 10 Series Carrier Standard rollback carrier with 19.5-foot steel deck and 96-inch deck width. Features tube rails, Chevron drop-in style wheel lift, and bed-mounted pylon. Built on a Ram 5500 chassis for vehicle transport.
• Century 12 Series LCG Carrier Low center of gravity rollback carrier with 21-foot aluminum deck. Features frame-mounted pylon with 5-inch base and 8K Ramsey worm gear winch with 1-function remote. Built on an International MV chassis for heavier commercial towing.
• Century 20 Series LCG Carrier Heavy-duty rollback carrier with 28-foot wood deck and 20K winch capacity. Built on a Peterbilt 389 chassis for larger commercial towing operations.
• OEM Parts Distribution Distribution of OEM-authorized Miller Industries parts for all brands of towing equipment. Available to professional towing companies through the Plainville, MA parts showroom and [email protected] channel.
• Authorized Miller Industries Warranty Service & Repair Full-service repair, installation, and authorized warranty service for Miller Industries towing equipment. Operates as an authorized Miller Industries warranty facility with multiple service bays, available to towing companies and fleet operators.

Quantifiable outcome

• Serving the towing community since 2004 with over 20 years of industry focus

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Miller IndustriescoreChannel Partner/ Reseller/ Distributor · 1 January 2004Patriot Sales & Service is an authorized distributor of Miller Industries, the leading towing equipment manufacturer in the world. As an OEM Authorized Miller Distributor, they carry genuine Miller Parts and are an authorized Miller Industries warranty facility.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Reading Truck: Reading Truck is a multi-region commercial truck dealer and upfitter with work-truck, body, and service capabilities. It is structurally analogous to Patriot: chassis sales + body upfit + parts/service for commercial fleet buyers, with regional showrooms.
• Auto Truck Group: Auto Truck Group is a commercial truck upfitter and dealer serving fleet customers with customized work trucks and bodies. Its sales/upfit/service bundle directly mirrors Patriot's dealership model.
• Kaffenbarger Truck Equipment: Kaffenbarger is a Midwestern specialty commercial truck and equipment dealer with multi-brand chassis/body representation. It competes for fleet-buyer wallet share using a comparable integrated sales + parts + service model.

Broad incumbents

• Miller Industries: Miller Industries (NYSE: MLR) is the global manufacturer of the Century, Chevron, Holmes, and Vulcan tow/recovery brands that Patriot sells. As Patriot's OEM partner and dominant industry incumbent, Miller is the strategic reference point for pricing, product roadmap, and warranty economics.
• Jerr-Dan (Oshkosh Corporation): Jerr-Dan, an Oshkosh Corporation business, is the principal competing manufacturer of wreckers and carriers. Jerr-Dan competes with Miller brands (and therefore with Patriot at the product level) for tow-truck buyer demand across North America.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PatriotTowingEquipment
• Instagraminstagram.com/patriot_sales
• LinkedInlinkedin.com/company/patriot-sales-&-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patriot Sales & Service