Pat's Plumbing

What Pat's Plumbing does

Pat's Plumbing, LLC is a privately held, family-owned plumbing services company founded in 1989 and headquartered at 30459 Military Rd S in Federal Way, Washington. The company delivers residential and commercial plumbing services across approximately 18 cities in the Puget Sound region, including Federal Way, Tacoma, Bellevue, Kent, Auburn, Puyallup, Renton, and Olympia. Service categories span drain and sewer cleaning, water heater installation and repair (tank and tankless, with preferred brands Bradford White and Noritz), waterline leak detection and repair, gas line services, water filtration, re-piping using PEX or copper, and trenchless pipe repair. Technician dispatch is supported by waterproof video inspection cameras for non-invasive diagnostics, high-pressure hydro jetting equipment for clearing drains, and trenchless repair methods that minimize property excavation.

The business operates on a direct-to-consumer, field-service model. Licensed, bonded, and insured plumbers are dispatched from a central Federal Way location in fully stocked service vehicles, with 24/7 emergency availability and same-day response. Pricing is quoted upfront on a job basis rather than hourly, with a $50 site-visit fee credited toward the final bill if work proceeds. Customer acquisition is driven by service-area-specific SEO pages, a Google Business Profile (4.3-star rating), active social media profiles (Facebook, LinkedIn, YouTube, Instagram, Twitter, Pinterest), promotional discount offers, and realtor referrals. Two revenue streams underpin the model: one-time professional service fees for repair and installation work, and an annual subscription membership, Pat's Preferred Membership, which delivers priority scheduling, up to 15% discounts, extended 2-year warranties on parts and labor, annual complimentary inspections, and transferable membership rights to recurring customers. The company is a member of the Nexstar Network, a national organization of independent plumbing contractors that provides training and shared resources.

Name

Pat's Plumbing

Legal name

Pat's Plumbing, LLC

Website

https://patsplumbing.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Pat's Plumbing is a privately held, family-owned plumbing services company founded in 1989 in Federal Way, Washington, delivering residential and commercial plumbing repair, installation, and maintenance across approximately 18 cities in the Puget Sound region via licensed technicians and a subscription membership program.

Ownership category

akta.pro rank

Product category

Residential and Commercial Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Water and Sewer Line and Related Structures Construction (23711)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Leak Detection & Pipe Repair (HSAOAAAC)

akta.pro secondary industries

Pipe Installation, Repair & Repiping (HSAOAAAB), Water Softener, Filtration & Treatment System Installation (HSAOAAAH)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Drain and sewer cleaning
• Water heater installation
• Emergency plumbing repair

Headquarters

HQ city

Federal Way

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Plumbing Service Fees: One-time professional service fees charged for plumbing repairs, installations, and maintenance work. Pricing is based on the job, not by the hour, with upfront quotes provided before work begins. Services include drain cleaning, water heater repair/installation, pipe leak repair, fixture replacement, sewer line services, and gas line work.
2. Pat's Preferred Membership Program: Subscription-based membership program offering priority service, up to 15% discount on normal rates, extended warranties (2 years on parts and labor), annual complimentary plumbing inspections, money-saving coupons, and a personalized membership card. The membership is transferable to new homeowners.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels10 records

Core offering

Pat's Plumbing is a residential and commercial plumbing service provider offering waterline leak repair, gas line services, drain and sewer cleaning, water heater installation and repair (gas, electric, and tankless), water filtration systems, and complete re-pipe services. Licensed plumbers travel in fully stocked service vehicles to customer locations across the Puget Sound region, with 24/7 emergency availability and upfront job-based pricing.

Product overview

Pat's Plumbing operates as a residential and commercial plumbing service provider offering a unified suite of plumbing repair, installation, and maintenance solutions. The company's core offerings include waterline leak repair, gas line services, drain and sewer cleaning, water heater installation (tank and tankless), water filtration systems, and complete re-pipe services. The services are delivered through a network of licensed plumbers serving the Puget Sound region of Washington state. The Pat's Preferred Membership program serves as an add-on membership that provides priority service, discounts, and extended warranties on all plumbing work.

Differentiator

Problem solved

Functional benefit

Brands

• Pat's Preferred Membership: A membership program offering priority plumbing service, up to 15% off normal rates, extended warranties on parts and labor, guaranteed pricing, money-saving coupons, personalized membership card, transferable membership, and annual complimentary plumbing inspection.

Products and services

• Residential Plumbing Services
• Commercial Plumbing Services
• Waterline Leak & Repair
• Gas Line Repair & Replacement
• Drain & Sewer Cleaning
• Water Filtration
• Water Heaters
• Re-Pipe Services
• Pat's Preferred Membership

Quantifiable outcome

• Up to 64% energy savings when switching from electric to tankless gas water heater
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Nexstar NetworkminorStrategic or Co-development PartnerPat's Plumbing is a member of the Nexstar Network, a national organization for independent plumbing contractors. The partnership provides access to shared resources, industry training, best practices, and business development support that helps independent plumbing companies compete with larger chains.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Benjamin Franklin Plumbing: National plumbing franchise known for on-time service guarantees and standardized pricing. Operates in the Puget Sound region and competes for the same residential and commercial service work as Pat's Plumbing.
• Roto-Rooter: Largest U.S. plumbing and drain cleaning franchise network with national brand recognition and 24/7 service, operating in the same Puget Sound market as Pat's. Same direct-to-consumer plumbing service model with significantly larger marketing reach.
• Mr. Rooter Plumbing: National plumbing franchise under Neighborly offering residential and commercial plumbing service with upfront pricing and licensed technicians. Direct overlap with Pat's service categories across the Pacific Northwest.

Direct peers

• Thriftway Plumbing: Pacific, Washington-based residential and commercial plumbing company serving the greater Puget Sound region. Comparable size and service mix to Pat's with similar local brand positioning.
• Beacon Plumbing & Mechanical: Long-established Seattle-area plumbing service company offering residential and commercial plumbing, water heater, and drain cleaning services. Closest direct competitor in the Puget Sound market with similar service breadth and local brand equity.
• Jim Dandy Sewer & Plumbing: Seattle-area plumbing and sewer service company with long operating history serving residential customers across the Puget Sound. Direct competitor with similar service categories and target customer profile.
• Bob Oates Plumbing, Sewer & Drain: Seattle-based plumbing, sewer, and drain cleaning service company offering residential plumbing repairs, water heaters, and trenchless technology. Directly comparable service model and Puget Sound geography to Pat's.
• Harts Services: Tacoma/Lakewood-based plumbing, sewer, and drain service provider directly overlapping Pat's core service area in Pierce County. Competes on the same residential and emergency plumbing work with comparable local digital marketing approach.
• Pioneer Plumbing & Sewer: Seattle-based residential and commercial plumbing service provider operating across the same Puget Sound cities as Pat's. Comparable service mix including drain cleaning, water heaters, and pipe repair.
• Day & Night Plumbing: Washington State plumbing service company offering residential and commercial plumbing, water heater, and drain cleaning services with 24/7 availability. Overlaps Pat's service categories and Puget Sound coverage.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/PatsPlumbing
• YouTubeyoutube.com/results?q=pat%27s+plumbing
• Facebookfacebook.com/PatsPlumbing
• LinkedInlinkedin.com/company/pat's-plumbing
• Instagraminstagram.com/patsplumbing88
• Pinterestpinterest.com/patsplumbing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pat's Plumbing