Secretária de Serviços Públicos

What Secretária de Serviços Públicos does

The Secretária de Serviços Públicos is a municipal government department within the Prefeitura Municipal de Paulista, located in Paulista, Pernambuco, Brazil. It is responsible for public works, infrastructure maintenance, urban cleaning, drainage, public lighting, and road maintenance across the municipality, which serves approximately 334,000 residents across 15+ neighborhoods. The entity operates through a network of physical service centers supplemented by an integrated digital platform ecosystem that includes APROVA (electronic licensing and permit processing), Simplificadas Paulista (temporary hiring selection platform), Capacita Paulista (professional training and education platform), the Portal da Transparência (government transparency portal), and electronic tax administration systems for IPTU and ISSQN.

The secretariat employs 148 staff and delivers services through both direct government channels and intergovernmental partnerships with state and federal agencies. Its revenue model is tax-based and statutory, deriving from IPTU (property tax), ISSQN (service tax), licensing fees, and intergovernmental transfers — distinct from a commercial enterprise. Core operations include the Operação Inverno (Winter Operation) maintaining 50+ drainage channels, health programs (21 Saúde em Movimento poles, 7 Academia da Saúde locations), and active infrastructure programs totaling R$ 172.5 million across paving, drainage, mobility, and road improvements. The go-to-market approach is direct-to-citizen through physical offices, digital self-service platforms, and social media channels (@prefeiturapaulistape), with services provided largely free at point of use.

The entity's primary customer segments are the general population of Paulista municipality and local businesses requiring licensing and tax compliance. Key strategic partnerships include the Government of Pernambuco (solid waste policy and Materials Recovery Center), CPRH (environmental and flood prevention), the Ministry of Cities (federal infrastructure funding), SEBRAE (workforce training), and the State Women's Secretariat (economic autonomy programs). Leadership is appointed by the mayor (currently Yves Ribeiro), with André Raposo serving as Secretary of Works and Public Services since April 2024 and Leonardo Moura serving as Secretary of Works and Public Services overseeing Operação Inverno in 2025.

Name

Secretária de Serviços Públicos

Legal name

Prefeitura Municipal de Paulista

Website

https://paulista.pe.gov.br

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The Secretária de Serviços Públicos is a municipal government department in Paulista, Pernambuco, Brazil, providing public works, infrastructure maintenance, urban cleaning, drainage, and digital citizen services to approximately 334,000 residents and local businesses through physical centers and integrated online platforms.

Ownership category

akta.pro rank

Product category

Municipal Public Services

NAICS

Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

SIC

Sanitary Services (4950), Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Mayor/City Manager & General Administration (BPAIACAA), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal public services
• Urban infrastructure maintenance
• Sanitation and drainage
• Municipal licensing systems
• Waste management services

Headquarters

HQ city

Paulista

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Tax Revenue (IPTU/ISSQN): Municipal government receives tax revenue including IPTU (Property and Urban Territorial Tax) and ISSQN (Services Tax) from citizens and businesses operating in the municipality.
2. Service Fees and Licenses: Revenue from electronic services including NFS-e (Electronic Service Invoice), licensing fees, and municipal permits processed through digital platforms.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Secretária de Serviços Públicos is the municipal government department of Prefeitura Municipal de Paulista responsible for delivering public services including urban infrastructure maintenance, drainage and flood prevention, road paving, sanitation, public lighting, urban cleaning, and Operação Inverno (Winter Operation). It also operates digital platforms for municipal licensing (APROVA), temporary hiring processes (Simplificadas), professional training (Capacita Paulista), health surveillance, citizen ombudsman services, tax administration, and pension management.

Product overview

Secretária de Serviços Públicos operates a unified municipal service ecosystem consisting of integrated digital platforms and portals. The core infrastructure includes Sistema APROVA (for approvals and licensing), Portal da Transparência (for government transparency), Simplificadas Paulista (for temporary hiring processes), and Capacita Paulista (for professional training). Supporting services include Vigilância Sanitária (health surveillance), Ouvidoria (citizen complaints), Nota Fiscal Eletrônica (electronic invoicing), IPTU (property tax), PreviPaulista (municipal pension), and E-sic (information access). These platforms collectively enable citizens to access government services, track processes, pay taxes, file complaints, and participate in public programs through a centralized digital infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal da Transparência Official transparency portal providing public access to municipal budgets, contracts, and government information as required by Brazilian transparency laws.
• Sistema APROVA Electronic system for municipal approvals, licenses, permits, and public service requests including project approvals, building permits, licensing, and process tracking.
• Simplificadas Paulista Online platform for simplified public selection processes (temporary job vacancies), allowing registration, document submission, and application tracking for positions in health, education, and environment sectors.
• Capacita Paulista Professional training and education platform offering courses in gastronomy, robotics, drone technology, photography, civil firefighting, and entrepreneurship for municipal residents.
• Vigilância Sanitária Municipal health surveillance service responsible for protecting public health through inspection, control, and guidance of establishments, services, and products that may pose health risks.
• Ouvidoria Municipal Municipal ombudsman service for citizen complaints, suggestions, and requests for information from the local government.
• Nota Fiscal Eletrônica (NFS-e) Electronic invoice system for municipal services (ISSQN), allowing businesses to issue, consult, and manage electronic service invoices.
• IPTU (Property Tax Portal) Property Tax (IPTU) portal for municipal taxpayers to access tax bills, payments, and property tax information for 2026.
• PreviPaulista Municipal pension and social security system for retired employees and pensioners of the municipality.
• Portal de Licitações e Contratos Public procurement portal displaying municipal bids, contracts, and procurement opportunities as required by Brazilian procurement law.
• Monitora Paulista Civil defense monitoring system for reporting risks of landslides or structural cracks in the municipality.
• E-sic (Electronic Information Service) Electronic System for Citizen Information Service (E-SIC), providing access to public information as guaranteed under Brazil's Access to Information Law.
• Portal Aprova Public-facing portal for the Aprova system allowing citizens to submit and track requests for approvals, licenses, and municipal services.

Quantifiable outcome

• Completed sewage solution for traditional Feira do Troca in Paratibe after 16 years of problems.
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Secretaria da Mulher (State Government)minorStrategic or Co-development Partner · 27 July 2025Convênio between State Government Women's Secretariat and Prefecture for Mães na Creche project, providing professional culinary training for mothers of children in municipal daycare centers to promote economic autonomy.
• Government of Pernambuco (Governo do Estado de Pernambuco)coreStrategic or Co-development Partner · 8 July 2025Partnership between Prefeitura do Paulista and Government of Pernambuco for solid waste policy strengthening, including creation of a Materials Recovery Center (Centro de Triagem). Also includes joint initiatives for public infrastructure and health services.
• SEBRAEminorStrategic or Co-development Partner · 2 June 2025Partnership for Qualifica Artesão 60+ course targeting senior artisans, providing marketing, cost management, and pricing training for market competitiveness.
• CPRH (Agência Estadual de Meio Ambiente)coreStrategic or Co-development Partner · 16 January 2025Preventive cleaning partnership for Paratibe River ahead of rainy season, coordinated between Prefecture and state environmental agency to prevent flooding and environmental degradation.
• Construtora CarrilhominorStrategic or Co-development Partner · 15 May 2024Construction company responsible for Plaza Papa João XXIII requalification as environmental compensation measure. Project executed without cost to public treasury through regulatory compensation mechanism.
• Ministry of Cities (Ministério das Cidades)coreStrategic or Co-development Partner · 16 January 2024Federal government partnership via convênio for slope solutions and infrastructure projects. Agreement includes construction of specialized polyclinic and 24-hour Upinha health facility in Janga, with Caixa Econômica Federal support.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Prefeitura de São Lourenço da Mata: Pernambuco municipality of similar population tier, comparable in fiscal profile and in its dependence on intergovernmental funding for capital projects.
• Prefeitura de Jaboatão dos Guararapes: Another Pernambuco municipality of similar population scale serving the Recife metro. Operates an analogous portfolio of municipal secretariats covering public works, sanitation, tax administration, and citizen services.
• Prefeitura de Igarassu: Pernambuco municipality in the same metropolitan region, offering similar municipal services including public works, urban cleaning, drainage, and licensing — comparable scale and operating environment.
• Prefeitura de Olinda: Neighboring municipal government in the Recife metropolitan area of Pernambuco, comparable in scale, geographic profile, and service scope (urban cleaning, drainage, health, licensing). Most directly comparable peer given shared state and metropolitan context.
• Prefeitura de Camaragibe: Pernambuco municipality with similar size and socio-economic profile, providing comparable municipal services and relying on similar state/federal funding channels.
• Prefeitura de Abreu e Lima: Small Pernambuco municipality adjacent to Paulista with comparable population, infrastructure backlog profile, and dependence on state/federal funding.
• Prefeitura do Cabo de Santo Agostinho: Pernambuco municipality of comparable scale that operates an overlapping municipal services portfolio including public works, sanitation, tax administration, and citizen-facing digital platforms.

Regional players

• Prefeitura de Caruaru: Larger Pernambuco municipality outside the Recife metro, serving as a regional benchmark for municipal digital platforms (Conecta Caruaru and similar) and citizen service infrastructure.
• Prefeitura do Recife: State-capital municipal government in Pernambuco with overlapping service mandate but at materially larger scale and budget. Comparable as a same-state municipal reference for service delivery models and digital platforms.

Others

• Aprova Digital: Third-party SaaS vendor whose platform powers Paulista's APROVA licensing and approval system (hosted at paulista.aprova.com.br). Adjacent enabling technology provider rather than a peer government, but relevant for understanding the underlying digital infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@prefeituradopaulista
• Instagraminstagram.com/prefeiturapaulistape
• LinkedInlinkedin.com/company/secret%C3%A1ria-de-servi%C3%A7os-p%C3%BAblicos

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secretária de Serviços Públicos