Premium Care Solutions Limited

What Premium Care Solutions Limited does

Premium Care Solutions Limited (PCS) is a UK-based, privately-held complex care provider operating from Kettering, Northamptonshire, with services delivered throughout the United Kingdom. The company specialises in person-centred, bespoke care packages for adults and children with high-acuity medical needs, including ventilator dependency, spinal cord injury, tracheostomy support, neuromuscular conditions, and brain injuries. Revenue is generated through three primary commissioning channels: (1) Continuing Care funded by Clinical Commissioning Groups and Local Health Authorities, (2) Direct Payment Care and Personal Health Budgets where funds are allocated directly to clients, and (3) Compensation Care funded by personal injury settlements and insurance awards, with the company acting as a case manager. A small dedicated supported living unit (Headlands) adjoins the head office and accommodates up to five adults with complex needs on a 24-hour basis.

The company's core operational asset is its PCS Competency Training Package, a face-to-face, client-specific training programme delivered by qualified in-house clinicians that enables support workers to perform complex medical tasks such as suctioning and ventilator care. Services are not provided through an agency model; PCS directly employs its support workers and maintains dedicated client rotas to ensure continuity. The company is registered with the Care Quality Commission (CQC) and holds a CQC Good Rating, and is a member of multiple professional bodies including CMS UK, BABICM, MASCIP, IRCM, Homecare Association, and Headway, alongside trusted partnerships with the Spinal Injuries Association and Backup Trust. The business is founder-led: Managing Director Amrit Dehal (a qualified solicitor with 20+ years experience) directs operations and case management, while Clinical Director Jin Garcha (an RN with 30 years experience) leads clinical governance. PCS employs 61 people with no disclosed external institutional investors, no funding rounds, and no M&A activity.

Name

Premium Care Solutions Limited

Legal name

Premium Care Solutions Ltd

Website

https://pcs.uk.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Premium Care Solutions Limited is a UK-based complex care provider delivering bespoke, person-centred home care packages for adults and children with spinal cord injuries, brain injuries, ventilator dependency, and other high-acuity conditions, funded via CCGs, personal health budgets, and compensation awards.

Ownership category

akta.pro rank

Product category

Complex Continuing Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD)

akta.pro secondary industry

Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Complex care services
• Home care packages
• Spinal injury care
• Ventilator dependency care
• Case management services

Headquarters

HQ city

Kettering

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Continuing Care Services: Funded by Clinical Commissioning Groups or Local Health Authorities. PCS works with both the client and their CCG or Local Health Authority to assess and determine appropriate person-centred complex care packages, presented for authorisation including full costs and package requirements, often in the form of a tender. Once approved, PCS recruits, trains and directly employs required care workers.
2. Direct Payment Care / Personal Health Budget Services: Funds allocated directly to the client's family. PCS works directly with clients to assess and determine appropriate care packages and support plans. PCS can assist with employment of care workers or employ them directly. Also helps manage funding provided by CCG or Health Authority.
3. Compensation Care Services: Funding via compensation payout both pre and post settlement. PCS acting as Case Managers works with legal advisors and insurance companies to coordinate appropriate person-centred complex care packages on behalf of solicitors or insurance companies. Provides necessary reports to support specific care requirements.
4. Case Management Services: In-house case management services including coordination of care and therapy services, preparation and implementation of care plans, goal planning, recruitment, training and supervision of support workers, payment and employment law support, assistance with claiming welfare benefits, family support and client advocacy, witness statements, medico-legal reports and court attendance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Premium Care Solutions plans and delivers bespoke person-centred complex care packages for clients with catastrophic injuries and complex medical needs (ventilator dependency, spinal cord injury, tracheostomy, neuromuscular conditions, brain injuries) across the UK. The company recruits, trains, and directly employs support workers, operates a purpose-built supported living facility (Headlands) in Kettering, and provides in-house case management services. Care is funded via NHS continuing care, Personal Health Budgets, or compensation awards and is supported by a face-to-face, in-house PCS Competency Training Package.

Product overview

Premium Care Solutions operates as a single integrated care service provider offering a comprehensive suite of person-centred complex care solutions. The core offering consists of tailored Complex Care Packages addressing conditions including ventilator dependency, spinal cord injury, tracheostomy support, neuromuscular conditions, and brain injuries. The portfolio includes Headlands Supported Living Accommodation (purpose-built supported living for adults), Case Management Services, and multiple care funding pathways (Continuing Care, Direct Payment Care/Personal Health Budget, and Compensation Care). A dedicated Children's & Young Persons Service provides paediatric complex care. PCS Training Programmes deliver face-to-face, client-specific training to support workers. All services are coordinated through the 63 Headlands office in Kettering, Northamptonshire, with the aim of enabling clients to live as independently as possible.

Differentiator

Problem solved

Functional benefit

Products and services

• Complex Care Packages Tailored, person-centred care packages supporting ventilator dependency, spinal cord injury, tracheostomy, neuromuscular conditions, and brain injuries, typically ranging from 10-24 hours to 24/7 Live Out Care, delivered throughout the UK by hand-picked PCS-employed support workers who have completed a PCS competency package of training.
• Headlands Supported Living Accommodation Purpose-built supported living accommodation in Northamptonshire providing 24-hour care for adults (18+) with complex needs including ventilation dependency, spinal cord injury, brain injuries, and tetraplegia, accommodating up to five clients in single en-suite rooms.
• Case Management Services Comprehensive in-house case management including coordination of care and therapy services, preparation and implementation of care plans, goal planning, recruitment, training and supervision of support workers, payment and employment law support, assistance with claiming welfare benefits, family support, client advocacy, witness statements, medico-legal reports, and court attendance.
• Continuing Care Care packages funded by Clinical Commissioning Groups or Local Health Authorities, in which PCS works with both the client and the CCG/Local Health Authority to assess and determine the most appropriate person-centred complex care package, presented for authorisation with full costs and package requirements, after which PCS recruits, trains, and directly employs the required care workers.
• Direct Payment Care / Personal Health Budget Self-directed Direct Care provision in which funds are allocated directly to the client's family, with PCS working directly with clients to assess and determine appropriate care packages and support plans, assisting with employment of care workers or employing them directly, and helping manage funding provided by the CCG or Health Authority.
• Compensation Care Care services funded via compensation payouts both pre- and post-settlement, in which PCS acts as Case Manager working with legal advisors and insurance companies to coordinate appropriate person-centred complex care packages on behalf of solicitors or insurance companies, providing necessary reports to support specific care requirements.
• Children's & Young Persons Service Specialist complex care for children and young people with conditions including respiratory conditions (invasive/non-invasive ventilation), suctioning, muscular dystrophy, tracheostomy care, cerebral palsy, spinal injury, traumatic/acquired brain injury, neurological conditions, and genetic disorders, with support to attend school, nursery, and after-school clubs.
• PCS Training Programmes Face-to-face, hands-on, client-specific competency training programmes delivered by PCS in-house clinicians, covering complex tasks such as suctioning and ventilator care, signed off by qualified PCS clinicians, used to upskill PCS support workers before they deliver care to each individual client.

Quantifiable outcome

• Clients achieve independent living at home with family and community support
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Spinal Injuries Association (SIA)coreStrategic or Co-development PartnerTrusted partnership with leading spinal cord charity. PCS is listed as an SIA partner, providing specialist care services to spinal cord injury clients. SIA logo is displayed on the company website as a trusted partnership indicator.
• Backup TrustcoreStrategic or Co-development PartnerTrusted partnership with spinal cord charity. Backup Trust supports individuals with spinal cord injuries, and PCS works as a partner to provide care services.
• CMS UK (Case Management Services)minorStrategic or Co-development PartnerCorporate membership in case management professional body, providing industry recognition and professional development support.
• British Association of Brain Injury Case Managers (BABICM)minorStrategic or Co-development PartnerProfessional membership in brain injury case management association, demonstrating expertise in brain injury care.
• Homecare AssociationminorStrategic or Co-development PartnerNational membership organisation for homecare providers in the UK, ensuring compliance with care standards.
• Multidisciplinary Association of Spinal Cord Injury Professionals (MASCIP)minorStrategic or Co-development PartnerProfessional membership connecting specialists in spinal cord injury care, supporting knowledge sharing and best practices.
• HeadwayminorStrategic or Co-development PartnerAffiliate relationship with UK brain injury charity, providing support and resources for brain injury clients.
• Institute of Registered Case Managers (IRCM)minorStrategic or Co-development PartnerProfessional membership body for case managers, providing professional standards and development.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Apollo Home Healthcare: UK specialist provider of complex care at home for adults and children with conditions including spinal cord injury, brain injury, ventilation and tracheostomy. Closely matches PCS's clinical specialism, in-house training model, and CQC-regulated delivery.
• Complete Care (Healthbridge): UK provider of complex home care for adults and children with spinal cord injury, brain injury and long-term neurological conditions. Competes with PCS for the same CCG-funded and direct-payment complex care packages.
• Prestige Nursing + Care: UK-wide provider of complex and continuing care at home for adults and children, including spinal injury, ventilation and tracheostomy. Overlaps with PCS across CCG, private and direct-payment funding routes and similar case management offerings.
• Total Community Care: UK provider of nurse-led complex care packages for clients with spinal cord injury, acquired brain injury and neurological conditions, including ventilated and tracheostomy support. Highly comparable in scope, client mix, and bespoke care package design.

Emerging players

• Alcedo Care: North West England-based home care provider that has expanded into complex care for adults and children, including spinal injury and acquired brain injury support. A growing regional player increasingly competing with PCS for commissioned complex care work.

Broad incumbents

• Bluebird Care: UK-wide home care franchise network delivering personal care, dementia care and complex care through locally owned offices. Competes with PCS for commissioned home care contracts and self-funded complex care packages.
• Cera Care: Large UK tech-enabled home care provider offering personal care, dementia support and complex care across multiple regions. A broader incumbent that increasingly overlaps with PCS's complex care segment via partnerships with ICBs and local authorities.
• Right at Home UK: UK franchise network providing home care including complex care, dementia and live-in services. Larger and broader than PCS but overlaps in commissioned complex care delivery and personal health budget clients.
• Helping Hands Home Care: One of the UK's larger established home care providers offering live-in, visiting, and complex care services nationwide. Larger and more diversified than PCS but competes for complex and live-in care demand, including CCG and self-funded clients.

Others

• Hometouch: UK online marketplace and care provider connecting families with vetted live-in and visiting carers. Operates an adjacent model to PCS by enabling self-directed care, including personal health budget clients who might otherwise choose PCS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Premium-Care-Solutions-Limited-100048098473496
• LinkedInlinkedin.com/company/premium-care-solutions-limited
• Instagraminstagram.com/premiumcaresolutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Premium Care Solutions Limited