Pet Central Animal Hospital

What Pet Central Animal Hospital does

Pet Central Animal Hospital is a full-service, independently owned veterinary hospital based in North East Minneapolis at 2700 Central Ave NE. Founded in 1975 by Dr. Philip Nelson, who purchased an existing veterinary storefront near 25th Street and Central Avenue in 1973 and relocated to the current purpose-built facility in 2006, the practice has served the local community for over 40 years. The hospital is staffed by 8 veterinarians (including Medical Director Dr. Hilary Faas, hired 2000), 2 practice managers, approximately 14+ technicians and assistants, 4 receptionists, and 2 groomers, totaling ~35+ personnel.

The practice operates across four core service lines: veterinary services (wellness exams, vaccinations, dental care, diagnostics, behavior and nutrition counseling), surgery (including laser surgery, orthopedic procedures, and dental surgery), boarding (year-round with individual supervised outdoor time), and grooming (operated under the sub-brand Dirty Dog and Cat Grooming using a Hydrosurge bathing system). Supporting infrastructure includes a state-of-the-art surgical suite, digital X-ray, ultrasound, in-house laboratory, full pharmacy, climate-controlled boarding kennels, and eight exam rooms. Digital channels extend the offering through an online pharmacy and a Pet Portal for records management.

Revenue is generated through professional services fees, procedure-based charges, boarding (dog boarding priced at $43/day, or $49.55/day with clinic food), grooming services, and ancillary sales of medications and supplies. Payment is collected at the point of service via card or cash, with financing options through CareCredit, Scratchpay, and referral relationships to multiple pet insurance providers (Pawlicy Advisor, Nationwide, 24 Pet Watch, Trupanion). The customer base is geographically concentrated on pet owners in NE Minneapolis, acquired through community reputation, word-of-mouth referrals, and social media engagement.

Name

Pet Central Animal Hospital

Legal name

Pet Central Animal Hospital

Website

https://petcentralanimalhospital.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

Pet Central Animal Hospital is an independently owned, full-service veterinary hospital in North East Minneapolis that has served local pet owners since 1975 with eight veterinarians offering medical care, surgery, boarding, and grooming.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary-Affiliated/Medical Boarding (HSANADAG)

Keywords

• Veterinary services
• Pet healthcare
• Animal hospital
• Pet boarding
• Pet grooming

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Services: Comprehensive veterinary care including routine wellness exams, vaccinations, dental exams, surgeries, and treatment of medical conditions. Revenue generated through service fees, procedure charges, and medications.
2. Surgery Services: Advanced surgical procedures including spay/neuter, laser surgery, orthopedic surgery, dental surgery, tumor removal, and more. Charges based on procedure complexity.
3. Boarding Services: Year-round, weekend, and holiday pet boarding. Dog boarding at $43/day (or $49.55/day with clinic food). Special needs boarding available with additional charges. Cat boarding available.
4. Grooming Services: Full-service grooming including hair cuts, baths, nail trimming, ear cleaning, and self-service pet wash. Walk-in self-service bathing available 9am-3pm weekdays.
5. Payment Plan Financing: Partnership with CareCredit and Scratchpay provides financing options for pet owners, allowing monthly installment payments for veterinary services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Pet Central Animal Hospital is a full-service animal hospital providing veterinary medical care, surgery, boarding, and grooming for dogs and cats. Core offerings include routine wellness exams, vaccinations, dental care, advanced surgical procedures (including laser surgery), diagnostic imaging (digital X-ray, ultrasound), in-house laboratory and pharmacy services, year-round boarding, and full-service grooming through its Dirty Dog and Cat Grooming sub-brand.

Product overview

Pet Central Animal Hospital is a full-service animal hospital offering a unified suite of veterinary care services. The core offerings include Veterinary Services (wellness exams, vaccinations, dental care, and medical treatment), Surgery (with advanced laser technology), Boarding, and Grooming (through its Dirty Dog and Cat Grooming sub-brand). Supporting these services are an Online Pharmacy and Pet Portal for convenient client access. The hospital also accepts payment integration through CareCredit, Scratchpay, and multiple pet insurance providers.

Differentiator

Problem solved

Functional benefit

Brands

• Dirty Dog and Cat Grooming: Full-service grooming and self-service pet wash operated at Pet Central Animal Hospital. Uses state-of-the-art Hydrosurge Bathing System.

Products and services

• Veterinary Services Comprehensive wellness and medical care for dogs and cats including yearly wellness exams, puppy and kitten care, spays and neuters, dental exams, vaccinations, fecal testing, heartworm testing, blood analysis, geriatric counseling, behavior counseling, nutrition counseling, microchip implantation, and parasite control.
• Surgery Advanced surgical procedures for pets including spay and neuter, gingival and dental surgery, cyst removal, orthopedic surgery, wound repair, foreign body removal, tumor and growth removal, dew claw removal, declaw surgery, ear cropping, and soft palate procedures, performed with laser technology for reduced bleeding, less painful recovery, and lower infection risk.
• Boarding Year-round, weekend, and holiday pet boarding with individual supervised outdoor time three times daily, climate-controlled kennels, and special needs care for pets with medical conditions. Dog boarding charged at $43/day (or $49.55/day with clinic food); cat boarding available.
• Grooming (Dirty Dog and Cat Grooming)

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Six partnerships are on record, tiered minor.

• Pawlicy AdvisorminorOthersPet insurance comparison and recommendation partner listed on the payment options page for pet owners seeking insurance coverage.
• Nationwide Pet InsuranceminorOthersPet insurance provider referral partner listed on the payment options page.
• 24 Pet WatchminorOthersPet insurance provider referral partner listed on the payment options page.
• TrupanionminorOthersPet insurance provider referral partner listed on the payment options page.
• American Animal Hospital Association (AAHA)minorOthersListed as a trusted veterinary resource for pet owners, demonstrating adherence to AAHA standards and guidelines.
• American Veterinary Medical Association (AVMA)minorOthersListed as a trusted veterinary resource for pet owners, demonstrating professional membership and adherence to industry standards.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• VetCor: Veterinary practice consolidator owning ~700+ animal hospitals across the US, founded on acquiring independent community practices. Directly comparable profile (GP, single/multi-site independent with full-service offerings) and a relevant acquisition path for a practice like PCAH.
• Mission Veterinary Partners: Veterinary practice consolidator with ~400+ animal hospitals across the Midwest and beyond, partnering with independent veterinary owners. Strong regional overlap with PCAH's geography and a likely local consolidator competitor in Minneapolis.
• PetVet Care Centers: Veterinary practice group operating ~140+ general practice and specialty hospitals across the US, formed by acquiring independent clinics. Directly comparable single-site independent practice profile to PCAH and a relevant consolidator peer.
• Allied Veterinary Partners: PE-backed veterinary practice consolidator that acquires and operates independent general-practice hospitals while preserving local branding. Comparable to PCAH on practice profile (GP, multi-doctor, single-site) and represents the prototypical rollup acquirer for an independent like PCAH.

Broad incumbents

• National Veterinary Associates (NVA): One of the largest owners of veterinary hospitals in North America (~1,000+ sites), operating general practice, specialty, and ER hospitals directly. Represents both a direct competitor footprint and the prototypical consolidator buyer for an independent practice like PCAH.
• BluePearl Pet Hospital: National specialty and emergency veterinary hospital chain (also Mars-owned) with advanced imaging, surgery, and 24/7 ER care. Comparable to PCAH's surgical and imaging capabilities but at specialty/ER scale; PCAH's laser and orthopedic surgery overlap with BluePearl's referral services.
• Banfield Pet Hospital: The largest US general-practice veterinary chain (~1,000 hospitals, primarily co-located inside PetSmart stores), owned by Mars. Closest scaled competitor to PCAH on routine wellness and primary care, with bundled wellness-plan subscriptions PCAH lacks.
• VCA Animal Hospitals: National network of ~1,000 full-service veterinary hospitals owned by Mars Veterinary Health, offering wellness, surgery, diagnostics, and boarding across the US. Direct analog to PCAH's full-service model but with vastly greater scale and purchasing power.

Regional players

• Lake Harriet Veterinary: Independent full-service small animal hospital serving Minneapolis' Lake Harriet neighborhood, offering wellness, surgery, dentistry, and pharmacy services. Comparable Minneapolis-area independent GP competing for the same local pet-owner base as PCAH.
• Mission Animal Referral & Emergency Hospital: Specialty referral and 24/7 emergency hospital located in Plymouth (Minneapolis metro) offering surgery, internal medicine, oncology, and advanced imaging. Comparable surgical and diagnostic capabilities to PCAH but at specialty/ER scale; effectively the primary referral destination for Minneapolis-area GPs like PCAH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pet-central-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Central Animal Hospital