Pet N Play Luxury Pet Resort

What Pet N Play Luxury Pet Resort does

Pet N Play Luxury Pet Resort is a single-location pet care facility headquartered at 5349 Rte 9W in Newburgh, New York, serving dog owners in the Hudson Valley region. The company provides five integrated service lines: overnight boarding (with accommodations ranging from cozy dens to private suites), doggy daycare, full-service grooming and spa, obedience training, and specialized puppy services for dogs aged 8 weeks to 6 months. Add-on experiences include a seasonal doggy water park (May–October), moonlight strolls, and group play sessions. Operations are backed by 24-hour staffed care and a staff certified in canine body language by The Dog Gurus.

The business is veterinary-owned and operated by Middlehope Veterinary Hospital, which is co-located adjacent to the resort, enabling on-site vaccine services, medical oversight, and access to full dental, surgical, and medical procedures during pet stays. Infrastructure includes climate-controlled facilities with custom ventilation, K9 antimicrobial artificial turf play yards, and specialized Hydrosurge bathing systems. Customer interactions are managed through the third-party Gingr client portal for booking, vaccine record uploads, and digital report cards with photos.

Pet N Play generates revenue primarily through transaction-based, quote-priced service fees across boarding, daycare, grooming, training, and puppy care, with seasonal demand peaking from Memorial Day through Labor Day and during major holiday windows. The company employs approximately 11 people, distributes exclusively through direct physical and digital channels (phone, text, Gingr portal, curbside drop-off), and markets via its website, organic social media, a referral program, and earned media including repeated recognition from Hudson Valley Magazine as the region's best boarding facility and groomer.

Name

Pet N Play Luxury Pet Resort

Legal name

Pet N Play Luxury Pet Resort

Website

https://petnplayresort.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Pet N Play Luxury Pet Resort is a veterinary-owned, single-location pet care facility in Newburgh, NY, offering boarding, daycare, grooming, training, and puppy services to dog owners in the Hudson Valley region.

Ownership category

akta.pro rank

Product category

Pet Boarding and Daycare Services

NAICS

Pet Care (except Veterinary) Services (81291), Veterinary Services (54194)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Special Needs & Senior Pet Boarding (HSANADAH)

Keywords

• Pet boarding services
• Dog daycare services
• Pet grooming salon
• Dog training classes
• Luxury pet resort

Headquarters

HQ city

Newburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Overnight Pet Boarding: Luxury overnight dog care with accommodations ranging from cozy dens to spacious suites. Includes three play sessions, potty breaks, meals, and overnight attendants. Pricing is quote-based and varies by accommodation type and duration.
2. Doggy Daycare: Daycare services for social dogs with group play, exercise, and socialization. Available Monday-Friday 7am-7pm, Saturday-Sunday 8am-6pm. Includes socialization assessment requirement.
3. Grooming and Spa Services: Full-service grooming salon and spa including specialty shampoos, deep conditioning, blueberry facials, nail care, de-shedding treatments, and pet cologne. Services for dogs from 8 weeks old.
4. Puppy Services: Specialized puppy care including overnight boarding in puppy nursery, puppy daycare, and S.T.A.R. Puppy training classes. Designed for puppies 8 weeks to 6 months.
5. Dog Training Classes: Obedience training classes for dogs 6 months and younger, including S.T.A.R. Puppy program from AKC. Individual sessions available for dogs needing one-on-one training.
6. Activity Packages: Add-on services including waterpark sessions, group play time, puppy play groups, moonlight strolls, and grooming/spa add-ons.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Pet N Play Luxury Pet Resort is a single-location, veterinary-owned pet care facility in Newburgh, NY, offering overnight boarding, doggy daycare, full-service grooming, obedience training, and puppy services. It is staffed 24/7 with overnight attendants and certified by Dog Gurus in canine body language, and integrates with the adjacent Middlehope Veterinary Hospital for on-site veterinary oversight. Customers book via phone, text, or the Gingr online portal.

Product overview

Pet N Play Luxury Pet Resort operates as a unified luxury pet boarding and care facility offering five integrated core services: Overnight Care (boarding), Doggy Daycare, Grooming Salon & Spa, Training, and Puppy Services. These services are supported by add-on offerings including a seasonal dog waterpark, specialized accommodations (den-like spaces to private suites), and activity packages. The facility is veterinary-owned and operated by Middlehope Veterinary Hospital, providing 24-hour staffed care. All services are managed through the Gingr client portal for appointment booking, vaccine records, and report cards. The resort features climate-controlled environments, K9 artificial turf play yards, and a doggy water park.

Differentiator

Problem solved

Functional benefit

Products and services

• Overnight Pet Boarding Luxury overnight dog boarding with climate-controlled accommodations ranging from cozy dens to spacious suites, three daily play sessions, two potty breaks including a moonlight stroll, meals, and 24/7 overnight attendants for comprehensive pet care.
• Doggy Daycare Daycare service providing exercise, socialization, and interaction with other dogs in supervised group play settings, with assessment-based group placement and a tuition daycare program available for qualified customers.
• Grooming Salon & Spa Full-service dog grooming with Hydrosurge bathing, specialty shampoos, deep conditioning, blueberry facials, nail care, de-shedding treatments with Furminator brushes, and pet cologne, performed by certified stylists for dogs from 8 weeks old.
• Dog Training Classes Dog obedience training including AKC S.T.A.R. Puppy classes for puppies 2-6 months, individual one-on-one sessions for dogs needing personalized training, and complementary puppy daycare on Mondays and Wednesdays during training.
• Puppy Services Specialized puppy care including overnight boarding in a puppy nursery, puppy-only daycare for dogs aged 8 weeks to 6 months, and S.T.A.R. Preschool training program. The Stay N Play Package includes 3 group play sessions, Busy Bone treat, meals, grooming time, and 5 business walks.

Quantifiable outcome

• Consistently voted Hudson Valley's best pet boarding facility and groomer
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Middlehope Veterinary HospitalcoreStrategic or Co-development PartnerMiddlehope Veterinary Hospital owns and operates Pet N Play Luxury Pet Resort. The integration provides on-site veterinary supervision, vaccine services, and full-service veterinary care including dental, surgical, and medical procedures during pet stays. Customers benefit from convenient access to veterinary services across the way.
• GingrcoreTechnology or IntegrationGingr provides the client portal software used by Pet N Play for online booking, vaccine record management, and digital report cards with photos. Customers upload vaccine records and access stay updates through this platform.
• American Kennel Club (AKC)supportingStrategic or Co-development PartnerPet N Play offers the AKC S.T.A.R. Puppy program, a socialization and basic obedience program designed to get puppies off to a good start and on track to becoming Canine Good Citizens. The program covers socialization, feeding, house training, basic obedience, handling, and problem prevention.
• The Dog GuruscoreStrategic or Co-development PartnerThe Dog Gurus provides professional certification for Pet N Play staff in dog body language and communication. This training ensures staff develop valuable skills in canine behavior assessment, play style evaluation, and group play supervision.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Rover: Marketplace connecting pet owners with in-home boarding, daycare, and sitting providers. Competes for the same discretionary pet-care dollar but via a fundamentally different asset-light, in-home delivery model rather than a luxury facility.

Direct peers

• Best Friends Pet Hotel: Multi-location pet resort offering boarding, daycare, grooming, and training with a focus on enrichment and 24-hour supervision. Comparable service mix and premium positioning to Pet N Play, but operates at greater national scale.
• Camp Bow Wow: Largest franchised dog daycare and boarding brand in North America, offering all-day play, overnight stays, and grooming. Comparable core offerings (daycare + boarding + grooming), but Pet N Play differentiates on luxury suite style and on-site veterinary affiliation.
• PetSuites of America: Pet resort chain combining boarding, daycare, grooming, and training with multi-day packages. Similar integrated service portfolio to Pet N Play, with comparable mid-to-premium positioning and growing geographic reach.
• K9 Resorts Luxury Pet Hotel: Franchised luxury pet hotel chain offering upscale boarding, daycare, and grooming suites with 24/7 care models. Closely comparable in positioning (luxury suites, premium pricing) and service mix to Pet N Play, with the key difference being K9 Resorts' franchise-driven multi-unit footprint.
• Dogtopia: Franchised dog daycare operator with an open-play model and webcams, also offering grooming and spa. Overlaps Pet N Play's daycare-plus-grooming service stack but does not emphasize overnight luxury boarding or veterinary integration.
• Wag Hotels: Luxury pet resort concept offering overnight boarding, daycare, grooming, and training in purpose-built facilities. Strongly comparable on the 'resort' framing, suite-style lodging, and breadth of services, though concentrated in California.

Broad incumbents

• PetSmart PetsHotel: In-store boarding and daycare operated by PetSmart across hundreds of locations. Broad incumbent offering overlapping services, but lacks Pet N Play's luxury suite experience, 24-hour staffing emphasis, and veterinary ownership angle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pet-n-play-luxury-pet-resort

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet N Play Luxury Pet Resort