Hotel Plaza San Francisco

What Hotel Plaza San Francisco does

Hotel Plaza San Francisco is a privately held, independent full-service hotel founded in 1989 and headquartered at Av. Libertador Bernardo O'Higgins 816 in the historic center of Santiago, Chile. The property operates 179 employees across accommodation, food and beverage, and ancillary guest services, serving primarily tourist travelers visiting Santiago, with secondary demand from couples and families. Its core offering comprises five room categories — Junior Suite, Superior King, Superior Twin, Standard King, and Standard Twin — supported by the on-site Restaurant Bristol (Chilean fine dining with locally sourced ingredients), Bar Bristol, a heated pool, spa, gym, sauna, business/meeting facilities, complimentary breakfast, free Wi-Fi, and free private parking.

The hotel monetizes through nightly room revenue plus transaction-based F&B and ancillary streams, with pricing structured around six promotional packages — Escapada Romántica (USD 229), Happy Night (USD 169), Santiago en Familia (USD 149 for Chilean residents), Enamórate (USD 129), Plan Nacional (CLP 149,900 + IVA for Chile residents), and Santiago al Mejor Valor — plus standard rack rates across room types. Distribution combines a direct-to-consumer website integrated with the TravelClick booking engine, a dedicated phone/email reservation desk, WhatsApp messaging, online travel agencies, and 24-hour walk-in reception. Marketing is anchored on the central Santiago location (walking distance to the Museo de Arte Colonial, Iglesia San Francisco, Barrio Paris-Londres, and Bolsa de Comercio) and a brand identity built around classic English-style décor and traditional service standards.

The business model is a single-asset hospitality operation with no disclosed parent company, holding entity, institutional investors, M&A activity, or technology platform beyond the TravelClick integration. No revenue, occupancy, ADR, or financial figures are publicly disclosed, and ownership and management team information are not present in the available source data. The competitive position rests on location, heritage, and on-site F&B quality rather than on proprietary technology, scale, or data assets.

Name

Hotel Plaza San Francisco

Legal name

Hotel Plaza San Francisco

Website

https://plazasanfrancisco.cl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Hotel Plaza San Francisco is an independent, privately held full-service hotel founded in 1989 in central Santiago, Chile, offering 5 room categories, Restaurant Bristol, spa and pool amenities, and segment-specific packages to tourist travelers, couples, and families.

Ownership category

akta.pro rank

Product category

Hotel and Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), Hotel & Resort Restaurants (THAFACAH)

Keywords

• Hotel accommodations
• Hospitality services
• Fine dining restaurant
• Spa wellness services
• Event banquet facilities

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Room Accommodations: Primary revenue stream from hotel room bookings across multiple room categories including Junior Suite, Superior King, Superior Twin, Standard King, and Standard Twin. Revenue generated through nightly rates with pricing varying by room type, season, and promotional packages.
2. Food and Beverage: On-site Restaurant Bristol offering Chilean cuisine and Bar Bristol for cocktails and beverages. Guests receive 10% discount on à la carte consumption. Additional revenue from room service and breakfast buffet included in packages.
3. Ancillary Services: Additional revenue streams including spa and wellness services (massages), parking (free private parking subject to availability), transportation/shuttle services (airport transfer with additional charge), laundry and ironing services, and meeting/banquet facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Hotel Plaza San Francisco operates a full-service hotel in the city centre of Santiago, Chile, offering overnight accommodations across five room categories (Junior Suite, Superior King, Superior Twin, Standard King, Standard Twin) complemented by on-site dining at Restaurant Bristol and Bar Bristol, plus wellness amenities (heated pool, spa, gym). The hotel also sells curated promotional packages targeting couples, families, and domestic tourists, and provides ancillary services such as airport transfers, parking, laundry, and meeting/banquet facilities for corporate and event guests.

Product overview

Hotel Plaza San Francisco is a traditional hotel offering accommodation and hospitality services in Santiago, Chile. The product portfolio consists of five distinct room types (Junior Suite, Superior King, Superior Twin, Standard King, Standard Twin) ranging from standard to premium suites, complemented by two dining venues (Restaurant Bristol and Bar Bristol). The hotel also offers various promotional packages including romantic getaways (Escapada Romántica, Enamórate, Happy Night), family packages (Santiago en Familia), value packages (Santiago al Mejor Valor), and domestic tourism packages (Plan Nacional). Amenities include heated pool, spa, gym, business facilities, and free parking.

Differentiator

Problem solved

Functional benefit

Products and services

• Junior Suite Room Premium suite combining space, luxury and elegance, featuring a large double bed, desk, sitting area with two comfortable sofas, and an exquisite bathroom; offered to overnight guests at Hotel Plaza San Francisco.
• Superior King Room Elegant English-style room with an extra-large double bed, warm wood details, and a luxurious marble bathroom; offered to overnight guests at Hotel Plaza San Francisco.
• Superior Twin Room Timeless yet modern twin room capturing the essence of the hotel with elegant English-style furniture, unique artwork, and an exquisite marble bathroom; offered to overnight guests at Hotel Plaza San Francisco.
• Standard King Room Room designed as a sanctuary of peace and relaxation with an extra-large double bed, two comfortable English-style chairs, and an exquisite bathroom; offered to overnight guests at Hotel Plaza San Francisco.
• Standard Twin Room Ideal for families or groups, combining classic sophistication with modern luxury, featuring two extra-large beds, a beautiful bathroom, and a glass-walled shower; offered to overnight guests at Hotel Plaza San Francisco.
• Restaurant Bristol On-site fine dining restaurant offering a gastronomic experience featuring Chilean cuisine, innovative flavors, and local ingredients sourced from regional farmers; open to hotel guests and walk-in diners.
• Bar Bristol On-site hotel bar serving cocktails and beverages, featuring Happy Hour promotions for hotel guests and visitors.
• Spa and Wellness Services On-site spa offering massages and wellness services to hotel guests, with 10% discount available for promotional package holders.
• Meeting and Banquet Facilities On-site meeting rooms, banquet facilities, and business centre available for corporate meetings, events, and group bookings at the hotel.
• Escapada Romántica Package Romantic getaway package priced at USD 229, including a 3-course gourmet dinner with one glass of wine per person at Restaurant Bristol, complimentary house sparkling wine in room from 18:00, and heated pool access; targeted at couples.
• Santiago al Mejor Valor Package Best-value Santiago package including standard or superior room, continental breakfast at Restaurant Bristol, heated pool, free Wi-Fi, parking (subject to availability), plus 10% discount on massages and Bristol Restaurant/Bar consumption; targeted at visitors seeking central Santiago accommodation.
• Santiago en Familia Package Family package priced at USD 149 IVA included for Chileans/residents, including standard room, heated pool, breakfast at Restaurant Bristol, cupcakes and juices in room, free parking, one child up to 12 free when sharing with parents (second child USD $35), plus 10% discount on massages and Bristol Restaurant/Bar consumption; targeted at families with children.
• Happy Night Package Anniversary and celebration package priced at USD 169, including superior room, Happy Hour for two at Bar Bristol (one per person), complimentary house sparkling wine in room from 18:00, breakfast at Restaurant Bristol, late check-out at 14:00, and 10% discount on additional consecutive nights; targeted at couples celebrating anniversaries or birthdays.
• Enamórate Package Romance package priced at USD 129, including superior room with late check-out at 14:00 and 10% discount on rack rate for additional consecutive nights; targeted at couples seeking a romantic Santiago stay.
• Plan Nacional Package Domestic tourism package priced at $149,900 + IVA per room for two persons (Chile residents only), including heated pool, sauna, gym, free for one child up to 12, second child USD $35, room upgrade possibility, and 2 complimentary tickets to Museo de Arte Colonial de San Francisco; targeted at Chilean-resident families and domestic travelers.

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves6 records

Expansion highlights4 records

Direct peers

• Hotel Ismael 312: Hotel Ismael 312 is a centrally located boutique full-service Santiago property offering premium rooms and on-site dining, competing for the same independent-premium, tourist, and couple segments.
• NH Collection Plaza Santiago: NH Collection Plaza Santiago is a full-service, urban-upscale hotel located in central Santiago with comparable room categories, on-site dining, and meeting/event facilities, putting it in direct competition for the same corporate, group, and tourist demand pool as Hotel Plaza San Francisco.
• Hotel Magnolia Santiago: Hotel Magnolia is an independently operated boutique-style hotel in central Santiago offering premium rooms, on-site dining, and spa amenities — directly comparable to Hotel Plaza San Francisco in scale, full-service amenity set, and central-city tourist/couple target segments.
• Hotel Cumbres Lastarria: Hotel Cumbres Lastarria is an upscale, independently operated full-service hotel in central Santiago's Lastarria district with comparable room tiering, on-site restaurant, spa/wellness, and meeting space.
• Solace Hotel Santiago: Solace Hotel Santiago is a contemporary full-service urban hotel with restaurant, bar, spa, and event facilities serving the same business and leisure traveler pool in Santiago's central districts.

Broad incumbents

• Mandarin Oriental Santiago: Mandarin Oriental is a luxury international brand with a Santiago property offering premium rooms, F&B, and event facilities — competing for the upper end of the leisure/corporate segment around the same city-centre catchment.
• Hilton Garden Inn Santiago: Hilton Garden Inn Santiago is a global brand-affiliated full-service urban property with the Hilton Honors loyalty program and global distribution — a broader incumbent comparable targeting similar corporate and tourist demand.
• Marriott Santiago Hotel: Marriott Santiago is a major brand-affiliated full-service hotel offering rooms, F&B, and event facilities to corporate and leisure travelers through Marriott Bonvoy — a structural alternative for the same demand segments.
• Sheraton Santiago Hotel and Convention Center: Sheraton Santiago is a large, brand-affiliated full-service property with extensive MICE/event infrastructure and global loyalty access, representing the wider incumbent competition set that draws corporate and group bookings away from independents like Hotel Plaza San Francisco.

Emerging players

• Le Reve Hotel Boutique Santiago: Le Reve is an independently operated Santiago full-service property with strong F&B and romantic-experience positioning; comparable to Hotel Plaza San Francisco on theme-driven packages and city-centre leisure/couple clientele.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hotel-plaza-san-francisco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel Plaza San Francisco