PT. Asuransi Perisai Listrik Nasional (PLN Insurance)

What PT. Asuransi Perisai Listrik Nasional (PLN Insurance) does

PT. Asuransi Perisai Listrik Nasional (PLN Insurance) is an Indonesia-based general insurance company founded in 1991 and headquartered in Jakarta, operating since October 2017 as the captive insurance arm of PLN Group under controlling shareholder Dana Pensiun PT PLN (Persero). The company offers a broad portfolio across retail and corporate lines including fire, property/industrial all risks, motor vehicle, marine/cargo, hull, engineering (CAR/EAR, machinery breakdown, electronic equipment, CECR, CMI, CPM), credit, suretyship, miscellaneous (personal accident, D&O, professional indemnity, money, burglary, third-party liability, movable assets), and a flagship Administration Service Only (ASO) health claim administration platform.

PLN Insurance's core technology is the ASO platform, supported by a host-to-host bridging system that automates medical data exchange with hospitals, clinics, laboratories, optics, and pharmacies to enable cashless and reimbursement claim processing. The PLN Sehat application serves PLN Group employees and retirees for health reimbursement, while PLN Mobile integration provides a digital distribution channel for retail products including electric vehicle insurance. The company operates 21 branch offices across Indonesia and a network of more than 1,850 healthcare providers including 38 Ministry of Health hospitals and 27 government regional hospitals.

The business model combines recurring subscription premiums on corporate and retail policies with managed-services revenue from the ASO platform (serving ~45,000 PLN employees and ~46,000 retirees) and transaction-based micro-premiums of Rp500 per electricity payment for public liability cover distributed through partner banks (BNI, BTN, Bank Mandiri Taspen, KB Bukopin, OCBC NISP, Bank Jawa Timur). PLN Insurance holds a Pefindo BBB+ credit rating, has gross premium reportedly above Rp500 billion and equity of Rp300–500 billion (2022), and has won five consecutive Infobank Golden Trophy awards with predikat 'Sangat Bagus' in the General Insurance category. International activity is limited to a 2024 partnership with KPJ Healthcare Berhad of Malaysia for cross-border healthcare access.

Name

PT. Asuransi Perisai Listrik Nasional (PLN Insurance)

Legal name

PT. Asuransi Perisai Listrik Nasional

Website

https://plninsurance.co.id

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

PT. Asuransi Perisai Listrik Nasional (PLN Insurance) is an Indonesian general insurer, owned by Dana Pensiun PT PLN (Persero), providing fire, motor, engineering, health (ASO), and liability coverage primarily to PLN Group companies plus retail customers through 21 branches, six bank partners, and the PLN Mobile app.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Self-Funded Employer Plan TPA (ASO Administration) (HLAEALAA)

akta.pro secondary industry

Provider Network Administration & Contracting (PPO Network Management) (HLAEALAE)

Keywords

• General insurance services
• Health insurance administration
• Motor vehicle insurance
• Property insurance coverage
• Engineering insurance products

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Property/Industrial Insurance: Comprehensive insurance coverage for properties, industrial risks, fire insurance, and corporate assets including buildings, equipment, and machinery
2. Health Insurance (ASO): Administration Service Only (ASO)健康管理服务 for PLN Group employees and retirees, managing health claim administration for approximately 45,000 employees and 46,000 retirees
3. Motor Vehicle Insurance: Comprehensive and TLO coverage for vehicles with extensions for third-party liability, driver/ passenger accident coverage, riots and natural disasters
4. Engineering Insurance: Contractor/Erection All Risks, Machinery Breakdown, Electronic Equipment, Contractor Plant Machinery coverage for industrial operations
5. Credit Insurance: Credit risk coverage and surety bonds for business transactions
6. Customer Liability Insurance: Public liability insurance for PLN customers covering fire, medical treatment, and death risks from electrical short circuits, with Rp500 premium per electricity transaction

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

PT. Asuransi Perisai Listrik Nasional (PLN Insurance) is an Indonesian general insurance company selling fire, motor vehicle, property/industrial all-risks, engineering, marine/transport, hull, credit, suretyship, and miscellaneous insurance to corporate, retail, and PLN Group customers. It operates an ASO health claims administration platform serving PLN Group employees and retirees with cashless access to a 1,850+ healthcare provider network, and distributes public liability and electric vehicle insurance through partner banks and the PLN Mobile application.

Product overview

PLN Insurance is a general insurance company offering a broad portfolio of insurance products organized into two main segments: Retail and Corporate. Retail products include Fire Insurance, Health Insurance (with ASO administration), Motor Vehicle Insurance, and the MGM referral product. Corporate products are organized into categories: Miscellaneous/Aneka (personal accident, third-party liability, money, professional indemnity, burglary, movable assets, D&O), Engineering/Rekayasa (contractor all risks, machinery breakdown, electronic equipment, CPM, CMI, CECR), Transport/Marine, Motor Vehicle, Hull, Property, Credit, Suretyship, and Fire Extinguishing. A key differentiator is its Administration Service Only (ASO) platform providing cashless health claim management for PLN employees and retirees across a network of hospitals, clinics, laboratories, optics, and pharmacies. The company also offers customer protection insurance (Public Liability) for PLN electricity customers and electric vehicle insurance distributed through the PLN Mobile application.

Differentiator

Problem solved

Functional benefit

Products and services

• Asuransi Kebakaran (Fire Insurance) Fire insurance providing coverage for property damage and losses caused by fire-related risks, available to retail and corporate customers across Indonesia.
• Asuransi Kesehatan (Health Insurance) Health insurance covering medical expenses for employees and retirees, administered via the ASO (Administration Service Only) system for cashless and reimbursement claims at hospitals, clinics, laboratories, optics, and pharmacies.
• ASO - Administration Service Only Health claim administration service for PLN Group employees and retirees, offering cashless and reimbursement claims through 1,850+ healthcare providers. Available as ASO Payor (full administration and operations), ASO Non-Payor (administration only), and as integrated health insurance with provider partnerships and payments.
• Asuransi Kendaraan Bermotor (Motor Vehicle Insurance) Motor vehicle insurance covering comprehensive (combined) and total loss only damages, with optional extensions for third-party liability, driver and passenger accident coverage, riots, and natural disasters. Available to retail customers and corporate fleets with a minimum of 10 units.
• Property/Industrial All Risks (PAR/IAR) Insurance Property and industrial all-risks insurance covering broad property damage and business interruption exposures for corporate and industrial customers.
• Asuransi Rekayasa (Engineering Insurance) Engineering insurance category including Contractor/Erection All Risks, Civil Engineering Completed Risks, Comprehensive Machinery Insurance, Contractor Plant Machinery, Electronic Equipment Insurance, and Machinery Breakdown coverage for industrial operations and electrical infrastructure.
• Asuransi Pengangkutan (Marine/Transport Insurance) Transport insurance covering cargo losses, damages, or theft during shipment via land, sea, and air transport against risks including derailment, sinking, fire, general average, earthquake, and volcanic eruption.
• Asuransi Rangka Kapal (Hull Insurance) Hull insurance providing coverage for ship frames and vessel structures for marine operators.
• Asuransi Harta Benda (Property Insurance) Property insurance covering damage or loss to business and personal assets for corporate and retail customers.
• Asuransi Kredit (Credit Insurance) Credit insurance protecting businesses against non-payment risks by buyers or debtors.
• Asuransi Penjaminan (Suretyship Insurance) Suretyship and bond insurance including counter-guarantee bank guarantee issuance via line facility arrangements with partner banks.
• Asuransi Aneka (Miscellaneous Insurance) Miscellaneous insurance category covering personal accident, third-party liability, money insurance (CIS/CIT/FD), professional indemnity, billboard/neon sign insurance, burglary, movable assets (MAR), and Directors & Officers (D&O) liability.
• Asuransi Pemadaman (Fire Extinguishing Insurance) Fire extinguishing insurance covering risks related to fire suppression systems and equipment.
• Asuransi MGM (Members Get Members) Referral-based retail insurance product where existing members can bring in new customers.
• Public Liability Insurance for PLN Customers (Perlindungan Pelanggan PLN) Public liability insurance for PLN electricity customers covering death, fire property damage, and medical expenses from electrical short-circuit accidents, distributed through partner banks (BNI, BTN, Bank Mandiri Taspen, KB Bukopin, OCBC NISP) at electricity payment points.

Quantifiable outcome

• ASO service covering 45,000 active employees and 46,000 retirees of PLN Group
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

19 partnerships are on record, tiered major, minor and core.

• Alia HospitalmajorImplementation/ SI/ Consulting Partner · 6 April 2026Healthcare provider partnership for health talks and medical check-up services, collaborating on employee wellness programs.
• KPJ Healthcare BerhadmajorImplementation/ SI/ Consulting Partner · 16 May 2024International healthcare network expansion to Malaysia. KPJ operates 29 hospitals and 4 outpatient centers with nearly 1,400 specialists covering cancer, neurology, orthopedics, cardiology, and more.
• PT Pos Logistik IndonesiaminorStrategic or Co-development Partner · 5 December 2023General insurance MoU for logistics operations coverage.
• PT Pelayaran Bahtera AdhigunaminorStrategic or Co-development Partner · 28 November 2023Health insurance cooperation agreement for shipping company.
• PT Bank Pembangunan Daerah Jawa Timur Tbk (Bank Jawa Timur)majorChannel Partner/ Reseller/ Distributor · 17 July 2023Counter bank guarantee services and electricity bill payment partnership through regional development bank.
• PT Bank KB Bukopin TbkmajorChannel Partner/ Reseller/ Distributor · 26 June 2023Banking channel partner for distributing PLN customer public liability insurance. Customers paying electricity bills through KB Bukopin automatically receive insurance coverage.
• PT Bank Mandiri TaspenmajorChannel Partner/ Reseller/ Distributor · 26 June 2023Banking channel partner (Mantap) for distributing PLN customer public liability insurance. Automatic coverage for electricity payment customers.
• PT Bank OCBC NISP TbkmajorChannel Partner/ Reseller/ Distributor · 26 June 2023Banking channel partner for PLN customer insurance distribution and workshop collaboration on counter bank guarantees.
• PT Rekadaya Elektrika ConsultminorStrategic or Co-development Partner · 14 June 2023Health insurance indemnity cooperation agreement for consultancy services.
• PT PLN BatamcoreStrategic or Co-development Partner · 24 February 2023ASO non-payor product partnership for PLN Batam employees and non-payor service administration.
• PT PLN Enjiniring (Prima Layanan Nasional Enjiniring)coreStrategic or Co-development Partner · 1 February 2023ASO health administration services partnership with ASO as payor system.
• PT PLN Indonesia PowercoreStrategic or Co-development Partner · 24 January 2023ASO and health insurance protection services partnership covering employees of PLN Indonesia Power as part of PLN Incorporated synergy.
• PT PLN Nusantara PowercoreStrategic or Co-development Partner · 24 January 2023ASO and health insurance protection services partnership covering employees of PLN Nusantara Power.
• PT PLN Energi Primer IndonesiacoreStrategic or Co-development Partner · 24 January 2023ASO and health insurance protection services partnership covering employees of PLN Energi Primer.
• PT Bank Negara Indonesia (BNI)majorChannel Partner/ Reseller/ Distributor · 24 August 2022Banking partnership for providing insurance protection to PLN customers paying through BNI channels.
• PT Bank Tabungan Negara (BTN)majorChannel Partner/ Reseller/ Distributor · 24 August 2022Banking partnership for providing insurance protection to PLN customers paying through BTN channels.
• PT PLN (Persero)coreStrategic or Co-development Partner · 28 April 2022Core partnership for ASO (Administration Service Only) health management serving 45,000 employees and 46,000 retirees. PLN Insurance manages health claim administration for PLN Group with cashless and reimbursement options.
• PT PLN Pusharlis (Pusat Pemeliharaan Listrik)coreStrategic or Co-development Partner · 25 March 2022General insurance MoU for electrical equipment maintenance company covering design, reverse engineering, manufacture and repair of electrical equipment.
• PT Icon+majorTechnology or Integration · 15 February 2022Communication services, contact center system, and application services partnership including managed IT services and data center.

Scale indicators11 records

Recent moves9 records

Expansion highlights7 records

Broad incumbents

• Asuransi Jasindo: State-owned Indonesian general insurer serving government, SOE and corporate clients with broad P&C lines. Comparable as a large-scale state-affiliated general insurer competing for the same government and SOE accounts.
• Asuransi MSIG Indonesia: Japanese-affiliated Indonesian general insurer with diversified P&C, engineering and energy-sector products. Comparable as an established international general insurer targeting corporate and energy accounts.
• Allianz Life Indonesia: Major international insurer in Indonesia with strong bancassurance distribution. Comparable as a large incumbent with multi-line insurance products and established banking channel partnerships.
• AXA Insurance Indonesia: Global insurance group operating in Indonesia across general and life lines. Comparable as a broad incumbent competing for corporate, SME and retail insurance customers in the same market.
• Sompo Insurance Indonesia: Japanese-owned general insurer in Indonesia offering property, motor, marine and engineering cover. Comparable as a multinational P&C incumbent in the same product and corporate segments.

Direct peers

• Asuransi Adira Dinamika: Indonesian general insurer with strong motor vehicle and consumer focus, distributed through parent Adira's financing network. Comparable in product mix and bancassurance-style channel strategy.
• Asuransi Sinar Mas: One of Indonesia's largest general insurers, part of the Sinar Mas group, with broad P&C, motor, marine and surety lines. Comparable as a diversified Indonesian general insurance carrier competing in the same product categories.
• Asuransi Tugu Pratama Indonesia: Indonesian general insurer historically tied to the oil & gas/energy sector (PERTAMINA ecosystem). Most directly comparable peer given similar energy-sector captive-customer model and P&C product mix.
• Asuransi Central Asia (ACA): Top-tier Indonesian general insurance company offering motor, fire, engineering, marine and miscellaneous lines. Closely comparable to PLN Insurance in product breadth and target corporate/SME market.
• Asuransi Astra: Major Indonesian general insurance company offering motor, property, health and personal accident cover with a captive Astra International dealership channel. Highly comparable as a mid-to-large Indonesian general insurer with embedded distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/plninsurance

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT. Asuransi Perisai Listrik Nasional (PLN Insurance)