What La Posta Svizzera does

Swiss Post (legal entity: Post CH SA) is Switzerland's national postal service and a wholly state-owned enterprise of the Swiss Confederation, founded in 1849 and headquartered in Bern (Wankdorfallee 4). The company operates a Universal Service Obligation providing nationwide letter, parcel, and registered mail coverage to private individuals, commercial clients, and political communes and cantons, with same-day delivery reaching 95% of Swiss households and international express (URGENT) covering over 200 countries. The core service portfolio includes Lettres Suisse, Colis Suisse, registered mail (Recommandé) with tracking and signature confirmation, Swiss-Express Lune and Innight, SameDay Swiss afternoon/evening, Coursier Suisse, and voting-material logistics for official elections. Beyond core postal delivery, Swiss Post operates a diversified portfolio of subsidiaries: PostFinance (banking and credit cards including Post Visa Prepaid), CarPostal (public bus transport), SwissSign (SwissID digital identity across 200+ applications), ePost (digital mail), IncaMail (encrypted email), Direct Mail Company (mechanical mail preparation), and shared-services entities InfraPost SA and Post Company Cars SA.

Revenue is generated through transaction-based fees (postage stamps, per-shipment parcel and letter charges, weight-based pricing), subscriptions and rentals (branch advertising space, shop-in-shop placements, marketplaces, mail holding), volume rebates for commercial clients above CHF 50,000–100,000 annual thresholds, and usage-based pricing for reusable Dispobox packaging. Commercial customers integrate via SOAP and REST APIs (DataTransfer for EDI shipping/billing exchange, Barcode Webservice for label generation, Track & Trace Webservice for real-time shipment status) and access developer documentation through a dedicated portal. Additional revenue lines include custom corporate postage (Timbre-poste d'entreprise, minimum 5,000 units), PromoPost unaddressed direct mail with tiered rebates up to 25%, My Post 24 automated lockers, PickPost partner pickup points, and digital mail scanning with 30-day retention.

The go-to-market is hybrid: nearly 400 physical branches handle consumer footfall and SMB intake, while a dedicated corporate sales force with regional account managers (covering West, Central, and additional territories) pursues commercial contracts above CHF 100,000 annual revenue. Multi-channel distribution spans digital (post.ch, PostApp, PostCard Creator), physical retail, My Post 24 24/7 lockers, and PickPost partner pickup points. Marketing channels include the official website, mobile applications, the Postshop e-commerce storefront, in-branch promotional surfaces, and PromoPost direct mail. Customer segments are horizontally diversified across private individuals, commercial and business customers (SMEs to large enterprises), and public administration (communes, cantons, laboratories, publishers, banks).

Name

La Posta Svizzera

Legal name

Post CH SA

Website

https://poste.ch

Company type

Private

Founded year

1849

Operating status

Operating

Headcount range

11–50 employees

Short description

Switzerland's state-owned national postal service, delivering letters, parcels, express courier, and registered mail to consumers, businesses, and government entities through a ~400-branch network, digital portals, and developer APIs under a universal service obligation.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (49111), Postal Service (491), Direct Mail Advertising (54186), Direct Mail Advertising (541860), Couriers and Express Delivery Services (4921)

SIC

Services-Direct Mail Advertising Services (7331), Services-Advertising (7310)

akta.pro primary industry

Post Office Network & Retail Counter Services (TLAAAAAF)

akta.pro secondary industries

Domestic Parcel Post / Ground Parcels (TLAAAAAB), Direct Mail Marketing Services (Print, Postcard, Dimensional Mail) (BPAFAKAH)

Keywords

• Postal delivery services
• Parcel logistics
• Express courier services
• Direct mail advertising
• Digital mail services

Headquarters

HQ city

Bern

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Letter Services: Domestic and international letter delivery including standard letters (Courrier A, Courrier B), registered mail (Recommandé), and bulk mailings. Revenue from postage stamps, franking licenses, and per-shipment fees.
2. Parcel Delivery: Domestic (Colis Suisse) and international parcel delivery services. Revenue from weight-based shipping fees, plus additional charges for special handling, insurance, and delivery options.
3. Express and Courier Services: SameDay delivery (afternoon and evening), Swiss-Express Luna (next morning delivery), Swiss-Express Innight (overnight), and Coursier Suisse courier services for time-sensitive shipments.
4. Corporate Stamps (Timbre-poste d'entreprise): Custom corporate postage stamps printed on-demand with minimum 5,000 units. Revenue from stamp face value plus production fees, targeting companies seeking branded postal communications.
5. Branch Presence and Advertising: Rental of promotional space (1m², 4m²), shop-in-shop locations (8-12m²), digital advertising screens, and marketplace placement in Swiss Post branches. Revenue from space rental and advertising fees from brands seeking physical retail presence.
6. PromoPost Direct Mail: Unaddressed advertising mail distribution services including PromoPost Clientèle privée, PromoPost Maisons individuelles, and PromoPost Sampling for product samples. Revenue from per-piece distribution fees with volume-based discounts.
7. Dispobox Reusable Packaging: Reusable plastic shipping containers (Dispobox) available in 7 sizes for commercial clients. Revenue from rental per box plus accessories (plugs, seals, bags) and collection/cleaning services.

Pricing tiers

Go-to-market motion2 records

Distribution channels9 records

Marketing channels6 records

Core offering

Swiss Post (Post CH SA) is Switzerland's national postal service, providing domestic and international letter and parcel delivery, registered mail, express and courier services, direct mail advertising (PromoPost), and digital mail services. The company operates an extensive physical branch network reinforced by digital self-service channels, enterprise APIs (DataTransfer, Barcode Webservice, Track & Trace), and a branch presence marketplace where third-party brands advertise and sell products.

Product overview

Swiss Post operates as a diversified postal and logistics platform offering a comprehensive suite of services organized into core postal products (letters, parcels, express/courier), digital services (digital mail, APIs), commercial solutions (branch presence, advertising, custom postage), and convenience features (mail holding, forwarding, pickup options). The core offerings include Lettres Suisse and Colis Suisse for standard domestic shipping, complemented by Express et coursier services including SameDay Swiss and Swiss-Express options. Digital infrastructure includes DataTransfer, Webservice 'Code à barres', and Webservice 'Suivi des envois' APIs for commercial customers. Consumer-facing digital products include Mon courrier numérique, PostCard Creator App, and SwissID login. Commercial add-ons encompass PromoPost advertising, Timbre-poste d'entreprise, Présence dans les filiales, and reusable Dispobox packaging. Convenience services round out the portfolio with My Post 24, PickPost, mail holding, and forwarding services.

Differentiator

Problem solved

Functional benefit

Brands

• PostFinance: Financial services division of Swiss Post offering banking products, credit cards (PostFinance Card, Post Visa Prepaid), and financial management services.
• CarPostal
• IncaMail
• PostCard Creator
• My Post 24
• PostApp
• Swiss Sign
• Dispobox

Products and services

• Lettres Suisse (Domestic Letters) Standard and expedited letter mail services for domestic shipments within Switzerland and Liechtenstein, including Courrier A (priority), Courrier B (economy), and tracked letter options. Designed for private individuals and businesses requiring reliable domestic letter delivery.
• Colis Suisse (Domestic Parcels) Parcel delivery service for domestic shipments within Switzerland and Liechtenstein, with various speed options from standard to express same-day delivery. Designed for private individuals and businesses shipping parcels domestically.
• Express et coursier (Express and Courier Services) SameDay Swiss (same-day delivery), Swiss-Express Lune (next-morning delivery by 9:00), Swiss-Express Innight (overnight delivery), and Coursier Suisse Permanent (regular courier orders) for time-sensitive shipments. Designed for commercial and private customers needing urgent delivery.
• Recommandé (Registered Mail) Registered mail service with signature confirmation and electronic tracking for letters and parcels, with liability coverage up to CHF 500 for domestic shipments. Designed for documents and items requiring proof of delivery.
• Présence dans les filiales (Branch Presence Marketplace) Commercial solutions for businesses to advertise and sell products in Swiss Post branches, including promotional surfaces (1m², 4m²), shop-in-shop spaces (8-12m²), marketplace placement, digital advertising screens, and consulting rooms. Designed for brands seeking physical retail visibility and customer acquisition.
• Timbre-poste d'entreprise (Custom Business Postage Stamps) Custom-designed corporate postage stamps that serve as brand ambassadors, featuring personalized designs printed on demand with minimum orders of 5,000 units. Designed for companies seeking branded postal communications.
• PromoPost (Direct Mail Advertising) Direct mail advertising service for non-addressed promotional mailings to households, with various targeting options (Clientèle privée, Maisons individuelles, Sampling) and volume-based discounts starting at CHF 50,000 annual revenue. Designed for brands targeting Swiss consumers through physical mail.
• Dispobox (Reusable Packaging) Reusable plastic packaging solution for commercial customers, available in 7 sizes (10L to 58L), with free cleaning and collection after delivery, used within 60 days. Designed for sustainability-focused commercial clients such as BWT AQUA AG.
• My Post 24 (Automated Parcel Pickup) 24/7 self-service parcel and registered letter pickup from automated Swiss Post stations, with locker rental option starting at CHF 4.00 per day. Designed for consumers and businesses needing flexible out-of-hours pickup.
• PickPost (Pickup Point Network) Pickup point network allowing customers to collect parcels from selected partner locations throughout Switzerland. Designed for consumers preferring alternative pickup locations.
• PostCard Creator App Mobile application for creating and sending personalized postcards with custom photos, filters, effects, and emojis, with Swiss Post handling printing and delivery. Designed for individual consumers and businesses sending personalized mail.
• Mail Holding (Garder le courrier) Temporary mail storage service keeping letters and parcels secure while customers are away, with pickup upon return or scheduled physical delivery. Designed for travelers and individuals on temporary absence.
• Mail Forwarding (Réacheminer le courrier) Temporary or permanent mail redirection service forwarding letters and parcels to a new address in Switzerland or internationally during absences or relocations. Designed for individuals and businesses changing address.
• Mon courrier numérique (Digital Mail) Digital mail service that receives, sends, and manages physical letters digitally, with scanning at Swiss Post centers and 30-day retention with optional physical redelivery. Designed for private individuals and businesses wanting digital mail access.
• Envoi pour élections et votations (Voting Material Shipping) Specialized voting material distribution service for political communes and cantons with flexible deposit scheduling and free storage of unsorted shipments. Designed for Swiss public administration.
• Lettre avec vérification de l'identité et signature de contrat (Identity Verification and Contract Signing) Identity verification and remote contract signing service allowing legally valid electronic signatures via mail, with physical client signature obtained by post staff. Designed for businesses requiring legally valid remote signatures.
• DataTransfer (EDI Interface) Electronic data exchange interface enabling commercial customers to transmit shipping and billing data with Swiss Post, generating deposit documents and reports automatically with SFTP and sedex support. Designed for commercial clients with high-volume shipping needs.
• Webservice 'Code à barres' (Barcode Webservice) SOAP-based web service for commercial customers to generate shipping labels with integrated barcodes directly from their own systems, requiring annual volume of 2,000+ shipments. Designed for commercial clients with automated shipping systems.
• Webservice 'Suivi des envois' (Shipment Tracking Webservice) SOAP-based tracking service enabling online shops to display real-time parcel status directly on their websites, with XML data on shipments, signatures, and delivery images. Designed for e-commerce platforms and commercial clients.
• SwissID Login Secure Swiss login solution developed by SwissSign (Swiss Post subsidiary) providing access to Ma Poste portal and over 200 Swiss online services with optional two-factor authentication. Designed for end users and businesses needing secure digital identity.
• Swiss Post Cargo (International Express Cargo) Express and direct courier services for commercial customers including overnight express delivery by 7:00 and daytime express delivery by 17:00 across Europe. Designed for commercial clients with time-sensitive international shipments.
• Bon à tirer (Print Approval Service) Free print quality verification service ensuring mailpieces meet Swiss Post's automated sorting requirements, available for letters, mailings, and flyers before production. Designed for commercial mailers and printers.
• Dispomail (Grouped Document Delivery) Grouped document shipping service for commercial customers sending multiple documents to the same PO Box address, with next-business-day delivery including Saturday and tracking included. Designed for commercial clients with high-volume PO Box deliveries.

Quantifiable outcome

• 95% household coverage for same-day express delivery
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• SwissSign AGcoreTechnology or IntegrationSwissSign provides SwissID secure login solution for Swiss Post's Ma Poste customer portal. SwissID enables single sign-on access to over 200 Swiss online applications and offers verified digital identity services. SwissSign is a Swiss government-trusted data security specialist with 20+ years of experience.
• PostFinanceflagshipOthersPostFinance is the financial services arm of Swiss Post, offering banking, credit cards, and financial management services. Listed as a related Group company on the Swiss Post homepage.
• CarPostalflagshipOthersCarPostal is the post bus subsidiary of Swiss Post, providing public transport services throughout Switzerland. Listed as a related Group company on the Swiss Post homepage.
• Direct Mail CompanycoreStrategic or Co-development PartnerDirect Mail Company is a Swiss Post affiliate that mechanically prepares promotional mail materials for distribution. Companies sending 1+ million commercial advertising items per week can have materials prepared by DMC for reduced postage rates.
• InfraPost SAcoreOthersInfrastructure subsidiary of Swiss Post handling facility management and building services.
• Post Company Cars SAcoreOthersFleet management subsidiary of Swiss Post responsible for vehicle fleet operations.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• La Poste (France): France's national postal operator, also state-owned, offering letters, parcels, express (Chronopost) and digital services including digital identity (La Poste Digital Identity / L'Identité Numérique). Closely comparable in business model, ownership structure, and diversified postal-financial-identity ecosystem.
• Österreichische Post: Austria's national postal operator providing letters, parcels, banking (bank99 partnership) and direct mail services. Highly comparable as a smaller European national postal operator with similar universal service obligations and parcel growth strategy.
• PostNord: Sweden and Denmark's joint national postal operator providing letters, parcels and logistics across the Nordics. Comparable as a smaller European national postal operator pursuing parcel-led diversification and facing similar letter-volume decline.
• PostNL: Dutch postal and parcel operator providing domestic and cross-border mail and e-commerce logistics. Comparable as a national postal operator focused on parcel growth to offset letter decline, with similar commercial GTM and API integrations.
• Deutsche Post DHL: Germany's national postal operator and global logistics leader operating mail, parcel, express and supply chain services. Comparable as a national postal operator with both regulated universal service and commercial logistics operations, though at significantly larger scale.
• Royal Mail: UK's universal postal service provider offering letters and parcels domestically and internationally. Closely comparable as a national postal operator undergoing digital transformation and parcel-led growth; ownership differs (now IDS-owned) but operational profile is highly aligned.

Broad incumbents

• DHL Express: Global express and logistics leader offering international parcel and document delivery in 220+ countries. Comparable as a competitor for cross-border express volume and as a benchmark for international delivery pricing and tracking infrastructure (Track & Trace).
• UPS: Global package delivery and supply chain solutions provider competing for cross-border parcel volume in Switzerland. Comparable as a competitive incumbent in international express and e-commerce parcel logistics.
• FedEx: Global courier and logistics company competing for international parcel and express volume out of Switzerland. Comparable as a broad incumbent competing in the same international express corridor (URGENT service overlap).

Others

• SwissSign AG: Swiss Post's own digital identity subsidiary providing SwissID secure login to 200+ Swiss applications. Listed as a peer for completeness as a digital identity ecosystem participant, though Swiss Post is the parent rather than a competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/la-posta-svizzera

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about La Posta Svizzera