Galangoor Duwalami Primary Healthcare

What Galangoor Duwalami Primary Healthcare does

Galangoor Duwalami Primary Healthcare Service is an Aboriginal Community Controlled Health Organisation (ACCHO) incorporated in March 2008 under the Corporations (Aboriginal and Torres Strait Islander) Act 2000 and headquartered in Hervey Bay, Queensland. Founded on the 2002 vision of Aunty Frances Gala and the late Coralie Ober, it operates from two purpose-built clinics in Hervey Bay (Pialba) and Maryborough, supplemented by a mobile outreach truck, telehealth, home visits, and school health checks across the Wide Bay region. The organisation delivers a wraparound Model of Care (adopted from the Institute for Urban Indigenous Health in 2012) spanning clinical services, 715 health checks, allied health and visiting specialists, chronic disease and Integrated Team Care coordination, Mums & Bubs, men's and women's health, social and emotional wellbeing, and lifestyle programs such as Deadly Choices and the Women's Yarning Circle.

The service portfolio targets a single customer segment — Aboriginal and Torres Strait Islander people on the Fraser Coast — with a clinical team of GPs, nurses, Aboriginal Health Workers, allied health professionals, and visiting specialists totalling nearly 50 staff. Revenue is generated primarily through Medicare bulk billing (MBS items including Indigenous-specific 715 health checks and ITC chronic disease items), supplemented by Australian Government and Queensland Government Indigenous health program funding and Primary Health Network commissioning. Galangoor holds AGPAL and ACRRM/QRME accreditation and is accountable to its community through three governance systems (Corporate, Clinical, Community), with strategic alignment to peak bodies QAIHC and IUIH. Technology is not publicly disclosed beyond telehealth video, a website, and a Facebook presence; the operating model is fundamentally community-led and relationship-driven rather than technology-led.

Name

Galangoor Duwalami Primary Healthcare

Legal name

Galangoor Duwalami Primary Healthcare Service

Website

https://primaryhealth.org.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Galangoor Duwalami Primary Healthcare is an Aboriginal Community Controlled Health Organisation operating two clinics in Hervey Bay and Maryborough, Queensland, delivering culturally appropriate bulk-billed primary healthcare, chronic disease care, allied health, and lifestyle programs to Aboriginal and Torres Strait Islander people across the Fraser Coast and Wide Bay region.

Ownership category

akta.pro rank

Product category

Community Controlled Primary Healthcare

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Independent Primary Care Practices (HLAFAGAA), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Primary healthcare services
• Aboriginal community health
• Chronic disease management
• Preventive health checks
• Culturally appropriate care

Headquarters

HQ city

Hervey Bay

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medicare Bulk Billing: Galangoor is a bulk billing practice that generates revenue through Medicare billings for primary healthcare services provided to Aboriginal and Torres Strait Islander patients. Patients present their Medicare card, health care card, pension card and/or DVA card. Potential out-of-pocket expenses may arise when patients are referred to external medical specialists or other health services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Galangoor Duwalami Primary Healthcare is a community-controlled health service delivering culturally appropriate primary healthcare to Aboriginal and Torres Strait Islander people on the Fraser Coast in Queensland, Australia. It operates two bulk-billing clinics in Hervey Bay and Maryborough, plus a mobile outreach clinic, offering general practice, 715 health checks, allied health and visiting specialists, chronic disease care coordination, maternal and child health (Mums & Bubs), social and emotional wellbeing counselling, and community lifestyle programs such as Deadly Choices and the Women's Yarning Circle. The organisation operates under a wraparound Model of Care adopted from the Institute for Urban Indigenous Health (IUIH) in 2012.

Product overview

Galangoor Duwalami Primary Healthcare is a Community Controlled health service operating two modern clinics (Hervey Bay and Maryborough) providing a comprehensive wraparound Model of Care for Aboriginal and Torres Strait Islander people on the Fraser Coast. The service portfolio includes Clinical Services (general practice, health checks, chronic disease management), Allied Health & Visiting Specialists (with Tele-health capabilities), Mums & Bubs programs, Social & Emotional Wellbeing support, Women's and Men's Health services, and community programs including Deadly Choices, Women's Yarning Circle, and School Health Checks. The organization operates as a bulk billing practice with Integrated Team Care coordination, home visits, transport services, and interpreter assistance to ensure accessible healthcare delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Deadly Choices: A healthy lifestyle education program developed to empower Aboriginal and Torres Strait Islander people to make healthy choices, including stopping smoking, eating good food and exercising daily.
• Women's Yarning Circle

Products and services

• Clinical Services

Quantifiable outcome

• Galangoor's wraparound Model of Care and Deadly Choices programs have driven growth to becoming Queensland's second largest Aboriginal Medical Service with nearly 50 staff.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• IUIH – Institute for Urban Indigenous HealthcoreStrategic or Co-development PartnerIUIH is a key strategic partner. Galangoor's wraparound Model of Care was adopted from IUIH in 2012. IUIH CEO Adrian Carson has participated in Galangoor's anniversary celebrations. IUIH works with Galangoor on the Integrated Team Care (ITC) program to coordinate care for clients with chronic conditions and complex needs.
• Wide Bay Hospital and Health ServicecoreStrategic or Co-development PartnerKey health service partner in the Wide Bay region. Galangoor liaises and works closely with Wide Bay Hospital and Health Service to ensure integrated and coordinated care for patients.
• Primary Health Network – Central Queensland, Wide Bay, Sunshine CoastcoreStrategic or Co-development PartnerRegional primary health network partner supporting Galangoor's service delivery and health initiatives across the Wide Bay region.
• QAIHC – Queensland Aboriginal and Islander Health CouncilcoreStrategic or Co-development PartnerPeak body partner representing Aboriginal and Islander community-controlled health services in Queensland. Supports Galangoor's advocacy and policy alignment.
• AGPAL – Australian General Practice Accreditation LimitedminorStrategic or Co-development PartnerAGPAL provides accreditation services to Galangoor's clinics, verifying compliance with national general practice standards.
• CheckUP AustraliaminorStrategic or Co-development PartnerPartner in delivering specialist and allied health outreach services to Galangoor patients.
• James Cook UniversityminorStrategic or Co-development PartnerAcademic partner supporting workforce development and potentially medical training placements at Galangoor's clinics.
• Korrawinga Aboriginal CorporationcoreStrategic or Co-development PartnerFounding organisation that established Galangoor Duwalami under its auspice in 2007. The Korrawinga Aboriginal Corporation's vision over 30 years led to the creation of the health service.
• Australian GovernmentcoreOthersPrimary funder of community-controlled health services through Indigenous health programs, Medicare, and related funding mechanisms.
• Queensland GovernmentminorOthersState government health authority and funding partner for health services in Queensland.
• Fraser Coast Regional CouncilminorStrategic or Co-development PartnerLocal government partner supporting community health initiatives on the Fraser Coast.
• Hervey Bay Chamber of CommerceminorStrategic or Co-development PartnerLocal business chamber partner supporting business community engagement and local health-business connections.
• Deadly ChoicescoreStrategic or Co-development PartnerGalangoor works in partnership with Deadly Choices to deliver healthy lifestyle education programs (Tobacco Cessation, Cooking Programs, Exercise Programs, Schools Programs) empowering Aboriginal and Torres Strait Islander people to make healthy choices.
• ICOP – Indigenous Cardiac Outreach ServiceminorStrategic or Co-development PartnerSpecialist cardiac outreach service visiting Galangoor clinics to provide cardiology access for Indigenous patients in the Wide Bay region.

Scale indicators3 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Maari Ma Health Aboriginal Corporation: Broken Hill (NSW) and far-west region ACCHO operating bulk-billing GP, allied health, child and family health and chronic disease programs for Indigenous communities — comparable regional/rural ACCHO model and funding base.
• Danila Dilba Health Service: Aboriginal community-controlled primary healthcare provider in the Darwin region offering bulk-billed GP, chronic disease, maternal/child health and SEWB services to First Nations populations under a similar ACCHO funding model.
• Derbarl Yerrigan Health Service: Major Aboriginal community-controlled health service in Perth, Western Australia delivering primary care, dental, allied health and social-emotional wellbeing to Indigenous Australians — comparable scale, governance and wraparound model.
• Aboriginal & Torres Strait Islander Community Health Service (ATSICHS) Brisbane: Large Queensland ACCHO providing community-controlled primary healthcare, chronic disease management, allied health and visiting specialists to Aboriginal and Torres Strait Islander people — directly comparable service mix and target population.
• Carbal Medical Services: Queensland ACCHO with clinics in Toowoomba and Warwick (Darling Downs region) delivering bulk-billed primary healthcare, chronic disease management and SEWB to Aboriginal and Torres Strait Islander communities — comparable regional Queensland ACCHO.
• Institute for Urban Indigenous Health (IUIH): Queensland peak Indigenous health body whose Model of Care Galangoor adopted in 2012; operates a network of ACCHO clinics in South East Queensland and is Galangoor's core strategic partner, making it the closest functional and governance peer.
• Nunkuwarrin Yunti of South Australia: Adelaide-based ACCHO providing primary healthcare, social and emotional wellbeing, and family support services to Aboriginal and Torres Strait Islander communities — comparable scope and community-controlled governance structure.
• Wuchopperen Health Service: Cairns-based Aboriginal community-controlled health service delivering primary medical care, SEWB, family wellbeing and outreach across Far North Queensland — directly comparable ACCHO in regional Queensland.
• Victorian Aboriginal Health Service (VAHS): Long-established ACCHO in Melbourne delivering medical, dental, SEWB and family services to Aboriginal and Torres Strait Islander people; the longest-running community-controlled health service in Australia and a benchmark for the Galangoor model.
• Tharawal Aboriginal Corporation: ACCHO in Campbelltown / south-western Sydney delivering bulk-billed GP, chronic disease, maternal and child health, SEWB and outreach services to Aboriginal communities — comparable primary care and community programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GalangoorDuwalamiHealthcare
• LinkedInlinkedin.com/company/galangoor-duwalami-primary-healthcare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Galangoor Duwalami Primary Healthcare