What PROPANE NORTHWEST INC does

Propane Northwest is a regional propane delivery and service company operating in the Pacific Northwest (Washington and Oregon), structured as a d/b/a under ThompsonGas, LLC, a privately held Maryland company that is the sixth-largest propane distributor in the United States. The company was founded in 1999 in Donald, Oregon, and has grown to eight branch locations serving residential, commercial, industrial, agricultural, and fleet customers. Its core offering is propane sales and delivery via three service models: traditional will-call, automatic delivery triggered by tank monitoring, and metered propane with monthly usage-based billing. Over 20,000 customers have converted to the metered model.

The underlying technology stack centers on third-party Otodata tank telemetry devices that report propane levels in real time, feeding the proprietary My Energy Hub customer portal and mobile application (iOS and Android) for account management, bill payment, and delivery scheduling. Commercial offerings include propane autogas fleet fueling with on-site infrastructure, propane dispensers for commercial resale, temporary construction heating, and scalable industrial and agricultural supply with bulk storage. The company is sold on local service reliability, 24/7 emergency response, and the backing of ThompsonGas's national supply chain.

Revenue mechanics are a mix of transactional (pay-per-gallon will-call), subscription/recurring (automatic delivery and metered billing), and commercial contracts. Pricing is not publicly disclosed and varies by customer usage, tank size, and delivery frequency. The company operates a referral program ($25 credit to both parties) and uses its website, social media, and customer testimonials as primary acquisition channels. Propane Northwest is one of approximately 16 brands under the ThompsonGas family, which collectively operates 140+ branch locations across the United States.

Name

PROPANE NORTHWEST INC

Legal name

ThompsonGas, LLC

Website

https://propanenorthwest.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Propane Northwest is a regional propane delivery and service company serving residential, commercial, industrial, agricultural, and fleet customers in Washington and Oregon, operating as a brand under ThompsonGas, the sixth-largest US propane distributor.

Ownership category

akta.pro rank

Product category

Propane Distribution and Delivery Services

NAICS

Natural Gas Distribution (2212)

SIC

Wholesale-Petroleum & Petroleum Products (No Bulk Stations) (5172)

akta.pro primary industry

Bulk Fuel, Propane & Energy Supply for Farms (Retailer-Operated) (AFABAJAL)

Keywords

• Propane delivery services
• Residential propane supply
• Commercial propane services
• Tank monitoring solutions
• Propane autogas fleet

Headquarters

HQ city

Donald

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Propane Sales and Delivery: Core recurring revenue from propane sales and delivery to residential, commercial, and industrial customers. Customers can choose between traditional will-call delivery, automatic delivery based on tank monitoring, or metered propane with monthly billing based on actual usage.
2. Metered Propane Service: Monthly billing service where customers pay for actual propane consumed as measured by installed meters. Includes automatic delivery based on usage patterns.
3. Tank Monitoring Services: Remote tank monitoring service that tracks propane levels and enables automatic delivery scheduling without customer intervention.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Propane Northwest delivers propane to residential, commercial, industrial, and agricultural customers across Washington and Oregon through eight local branch locations. The company offers traditional will-call delivery, automatic delivery based on tank monitoring, and metered propane with usage-based monthly billing. Complementary offerings include autogas fleet fueling, propane dispensers, temporary heating, tank monitoring devices, and 24/7 emergency response.

Product overview

Propane Northwest is a propane delivery and service company serving residential and commercial customers in Washington and Oregon. The company operates as part of the ThompsonGas family (the sixth-largest propane company in the United States) and offers a portfolio of interconnected services centered on propane delivery. Core offerings include residential and commercial propane delivery, with add-on services including Metered Propane (pay-as-you-use billing), Tank Monitoring (smart device tracking), Propane Dispensers (commercial resale stations), Temporary Heating, Propane Autogas (fleet fueling), and Industrial & Agricultural Propane. Customers manage their accounts through the My Energy Hub platform and mobile app, which provides tank level visibility, bill payment, and delivery scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• Metered Propane: Pay-as-you-go propane service with automatic delivery and meter tracking for residential and commercial customers.
• Tank Monitor
• My Energy Hub
• Propane Autogas

Products and services

• Residential Propane Delivery Propane delivery service for residential customers in Washington and Oregon, supplying home heating, water heating, cooking, fireplaces, and appliances. Includes both automatic delivery and will-call options.
• Commercial Propane Services Propane supply and delivery for commercial businesses including generators, farm equipment, forklifts, construction sites, restaurants, and propane dispensers.
• Metered Propane Pay-for-what-you-use propane service with a meter installed on the customer's tank, combined with automatic delivery monitoring. Eliminates the need to manually schedule deliveries and provides predictable monthly billing based on actual usage.
• Tank Monitoring Smart monitoring device installed on propane tanks that tracks tank levels 24/7 and connects to the My Energy Hub mobile app, enabling automatic delivery scheduling and real-time tank level visibility.
• Propane Dispensers Commercial propane dispenser stations installed for businesses to resell propane, offering bulk pricing advantages and the ability to drive additional customer traffic.
• Temporary Heating Temporary propane heating solutions for construction sites, greenhouses, job sites, and outdoor events, including professional installation and safety compliance.
• Propane Autogas
• Industrial and Agricultural Propane Scalable propane solutions for industrial facilities and agricultural operations including crop drying, irrigation, manufacturing, and bulk storage with remote tank monitoring support.
• 24/7 Emergency Service Round-the-clock emergency propane service for gas leaks, tank issues, and immediate repairs, with a dedicated 24/7 emergency phone line.

Quantifiable outcome

• Over 20,000 customers have switched to metered propane service
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• ThompsonGascoreOthersThompsonGas is the parent company and ultimate parent entity of Propane Northwest. As the sixth-largest propane company in the United States, ThompsonGas provides national resources, supply chain infrastructure, and operational support to Propane Northwest. Propane Northwest is part of the ThompsonGas family of brands, which includes All American Propane, Como Oil & Propane, Eagle Energy, Madison River Propane, Midwestern Propane, Pirkl Gas, Polar Gas, PSI Propane, Quality Propane & Fuels, Reliance Propane, Scully Propane, South Florida Gas, and TG Fuels.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Others

• NW Natural: NW Natural is the primary natural gas utility serving Oregon and Southwest Washington. While it distributes natural gas (not propane), it is a comparable alternative fuel provider competing for the same residential heating, cooking, and water-heating demand that Propane Northwest serves in overlapping Pacific Northwest territories.
• Crestwood Midstream Partners: Crestwood operates midstream energy infrastructure including NGL and propane logistics and storage across the U.S. While not a direct retail competitor, it is comparable as an upstream/adjacent participant in the propane value chain that supplies retail distributors like Propane Northwest and influences commodity availability and pricing.
• ThompsonGas (Parent / Family of Brands): ThompsonGas, LLC is the parent entity and corporate family that includes 16 propane brands across 140+ branch locations nationwide, including Propane Northwest as a d/b/a. It is comparable because it operates the same propane retail model at a larger aggregated scale, sharing supply chain, technology, and operational infrastructure with Propane Northwest.

Direct peers

• Blue Rhino: Blue Rhino, a Ferrellgas brand, is the leading U.S. propane tank exchange service and broader retail propane provider. It competes with Propane Northwest for grill and small-cylinder propane demand and increasingly for delivered residential and commercial propane in shared geographies.
• Suburban Propane: Suburban Propane Partners is a national retail propane distributor serving residential, commercial, industrial, and agricultural customers. It operates in many of the same U.S. regions as Propane Northwest and competes on similar service tiers including automatic delivery, budget billing, and tank monitoring.
• Ferrellgas: Ferrellgas is a major national retail propane distributor (and Blue Rhino parent) serving residential, commercial, and agricultural customers across the U.S. It competes head-to-head with Propane Northwest in the Pacific Northwest and offers tank monitoring and automatic delivery services with similar recurring-delivery economics.

Broad incumbents

• AmeriGas: AmeriGas is the largest retail propane distributor in the United States with national coverage. It directly competes with Propane Northwest for residential, commercial, agricultural, and autogas customers in the Pacific Northwest, offering similar tank monitoring, automatic delivery, and pricing programs. As a broad incumbent, AmeriGas has deeper resources and a broader national footprint than the regional ThompsonGas family.
• Superior Plus Corp: Superior Plus Corp is a Canadian-based distributor of propane, specialty chemicals, and energy products with operations in the U.S. including the Pacific Northwest. It is a broad incumbent peer offering similar wholesale and retail propane services across overlapping geographies.

Regional players

• Pacific Coast Energy: Pacific Coast Energy is a Pacific Northwest-focused fuel and propane distributor serving residential, commercial, and agricultural customers in Oregon and Washington. It is directly comparable as a regional propane competitor with similar service territory, customer segments, and delivery model.
• Flyers Energy: Flyers Energy is a regional fuel and propane distributor based in the Pacific Northwest (Washington), serving residential, commercial, and agricultural customers. Comparable to Propane Northwest as a regional player in overlapping geography with similar product mix and customer segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thompsongaspropane
• Facebookfacebook.com/thompsongas
• LinkedInlinkedin.com/company/propane-northwest-inc
• Instagraminstagram.com/thompsongasllc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROPANE NORTHWEST INC