Pullman Hotels Chile
Pullman Hotels Chile operates three 5-star premium hotels in Chile under Accor SA, totaling roughly 509 rooms across Santiago (Vitacura and El Bosque) and Viña del Mar, serving leisure, corporate, MICE, and family travelers.
- Company typePrivate
- Founded-
- HeadquartersSantiago, Chile
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pullman Hotels Chile does
Pullman Hotels Chile is a hospitality operator that runs three 5-star premium hotel properties in Chile under the Accor SA group's Pullman brand. The portfolio consists of approximately 509 rooms across Pullman Santiago Vitacura (275 rooms, Vitacura district), Pullman Santiago El Bosque (234 rooms, Las Condes), and Pullman Viña del Mar San Martín (beachfront suites in Viña del Mar). The local operating entity is INVERSIONES SAN MARTIN SPA, with 25 corporate/management employees overseeing operations that are also supported by on-property hotel staff.
The company operates a multi-revenue-stream business model anchored on room revenue across Superior through Presidential Suite categories, supplemented by food and beverage (Ofelia GastroBar at Vitacura, Joaquín Restaurant at Viña del Mar, plus lobby and rooftop bars) and MICE event revenue drawn from 800+ MT2 of meeting space across 8 rooms. Core technology is the D-Edge booking engine on pullmansantiagovitacura.cl integrated with Accor's global platform (all.accor.com), supporting direct bookings, loyalty program integration, and global distribution.
Pullman Chile serves premium leisure and corporate travelers, the MICE segment (corporate events, weddings, seminars), families, and pet-friendly travelers. Distribution is multi-channel: direct website booking, Accor global platform, OTAs/travel agencies, dedicated corporate sales, WhatsApp and phone reservations. Pricing includes tiered early-bird discounts (10%–19%) and getaway packages such as 'Escapadas 2025.' The business derives competitive positioning from the international Pullman/Accor brand, prime real estate in Santiago's most exclusive districts, Andes views, and signature F&B concepts.
Pullman Hotels Chile firmographics
Firmographics- Name
- Pullman Hotels Chile
- Legal name
- Pullman Hotels Chile
- Website
- https://pullmansantiagovitacura.cl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pullman Hotels Chile operates three 5-star premium hotels in Chile under Accor SA, totaling roughly 509 rooms across Santiago (Vitacura and El Bosque) and Viña del Mar, serving leisure, corporate, MICE, and family travelers.
- Ownership category
- akta.pro rank
Pullman Hotels Chile industry classification
Industry- Product category
- Premium Hotel Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Urban Luxury Hotels (City Luxury) (THAGACAE)
- akta.pro secondary industries
- Lifestyle & Social Hotels (THAGADAB), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
Keywords
Where Pullman Hotels Chile is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices4 records
Markets served
Pullman Hotels Chile business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Room Revenue: Primary revenue from hotel room bookings across 275 rooms at Pullman Santiago Vitacura and additional properties (234 rooms at El Bosque, suites at San Martín Viña del Mar). Revenue generated through direct bookings, Accor platform, and travel agencies.
- Food & Beverage: Ofelia GastroBar restaurant and Joaquín Restaurant at San Martín property. Revenue from breakfast buffet, lunch, dinner, cocktails, and catering services. Bars include Lobby Bar and Rooftop venues.
- Meeting & Events (MICE): Event spaces including 8 meeting rooms totaling over 800 MT2, 2 terraces with retractable roofs. Revenue from corporate events, seminars, weddings, and celebrations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Early booking up to 10% discount |
| Subscription | Pay-as-you-go | Early booking up to 15% discount |
| Subscription | Pay-as-you-go | Early booking up to 19% discount |
| Subscription | Pay-as-you-go | Family rooms |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Pullman Hotels Chile product offering
Product offeringCore offering
Pullman Hotels Chile operates three premium 5-star hotels in Chile (Pullman Santiago Vitacura with 275 rooms, Pullman Santiago El Bosque with 234 rooms, and Pullman Viña del Mar San Martín) offering luxury accommodations with on-site fine dining (Ofelia GastroBar and Joaquín Restaurant), event and meeting facilities (over 800 MT2 across 8 meeting rooms), and leisure amenities such as pools, fitness centers, and pet-friendly services. The properties are marketed as premium lifestyle hotels under the global Accor brand.
Product overview
Pullman Hotels Chile is a portfolio of five-star premium hotels operated under the Accor group, featuring three main properties: Pullman Santiago Vitacura (275 rooms), Pullman Santiago El Bosque (234 rooms), and Pullman Viña del Mar San Martín. The hotels offer diverse accommodations from Superior to Presidential Suites, signature dining through Ofelia GastroBar and Joaquín Restaurant, MICE facilities with 800+ MT2 of event space across 8 meeting rooms, outdoor pools, fitness centers, and pet-friendly options. Additional services include early bird booking promotions (up to 19% discount), getaway packages, airport transportation, and 24/7 WiFi throughout properties.
Differentiator
Problem solved
Functional benefit
Brands
- Ofelia GastroBar: On-site restaurant at Pullman Santiago Vitacura offering avant-garde cuisine with seafood, meat dishes and signature cocktails
Products and services
- Pullman Santiago Vitacura 5-star Premium hotel in Vitacura, Santiago, featuring 275 rooms with views of the Andes and Los Leones Golf Club, outdoor pool, fitness center, 8 meeting rooms (800+ MT2), 2 terraces with retractable roofs, underground parking, WiFi throughout, and the signature Ofelia GastroBar restaurant. Targeted at premium leisure and corporate guests.
- Pullman Santiago El Bosque 5-star hotel in Las Condes, Santiago, featuring 234 rooms, gym, heated pool on the 18th floor with city views, restaurant, terraces, bar, cafeteria, and underground parking. Located near Tobalaba metro, Costanera Center, and MUT market.
- Pullman Viña del Mar San Martín Luxury beachfront hotel in Viña del Mar featuring suites with ocean views and jacuzzis, Netflix in rooms, WiFi throughout, rooftop infinity pool on the 8th floor, Joaquín Restaurant with outdoor terraces, and bicycle rentals. Located on the main avenue with ocean views.
- Ofelia GastroBar Signature restaurant at Pullman Santiago Vitacura featuring avant-garde cuisine specializing in seafood, meat, and author cocktails, with a focus on local Chilean products and sustainable gastronomy. Led by Chef César González. Awarded TripAdvisor Travellers Choice in 2023.
- Joaquín Restaurant Restaurant at Pullman San Martín Viña del Mar featuring outdoor terraces and an extensive author menu inspired by seafood and Pacific flavors, complemented by the Lobby Bar, rooftop bar, and the exclusive 8th floor rooftop venue.
- Meeting & Events Spaces Over 800 MT2 of event space across 8 meeting rooms (BERL1N, SAN FRANCI2CO, BARC3LONA, SAO P4ULO, BRI5BANE, SANTIA6O, JAKAR7A) and 2 terraces with retractable roofs. Includes audiovisual equipment, natural light, temperature control, WiFi, and banquet services for seminars, board meetings, birthdays, weddings, and corporate events.
Quantifiable outcome
- Travellers Choice Award 2023
Companies that use Pullman Hotels Chile
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Pullman Hotels Chile technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pullman Hotels Chile partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Accor SAcoreParent company and brand owner. ACCOR SA, a public company with capital of €700,317,363, registered in Paris, France. Provides global booking platform, loyalty program, brand standards, and operational support to Pullman Chile properties.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Pullman Hotels Chile competitors and assessment
Company assessmentDirect peers
- W Santiago: Marriott's lifestyle luxury flagship in Santiago, competing in the same design-led, premium lifestyle segment as Pullman. Similar target guests (international luxury travelers, corporate executives, MICE).
- Sheraton Santiago Hotel & Convention Center: Major convention-focused hotel in Santiago. Directly competes for the MICE demand that Pullman Vitacura's 800+ MT2 of event space is pitched at.
- NH Collection Plaza Santiago: Premium 5-star hotel in Santiago's Providencia/Las Condes corridor, comparable room mix and corporate traveler base. Competitor for both Pullman Santiago properties.
- Hotel Ritz Santiago / The Ritz-Carlton Santiago (currently Ritz-Carlton reopening): Iconic luxury property in Santiago's El Golf district. Direct competitor in the upper-upscale segment, comparable room count and corporate/MICE demand profile.
- Mandarin Oriental Santiago: Luxury 5-star hotel in Santiago operating in the Las Condes/Vitacura premium corridor. Directly comparable to Pullman Santiago Vitacura and El Bosque in target segment (corporate and luxury leisure) and price band.
- InterContinental Santiago (IHG): Premium international flag hotel in Santiago, comparable corporate and luxury traveler mix. Operates loyalty distribution at global scale similar to Pullman via Accor.
- Hyatt Centric Santiago / Hyatt Place Santiago/Vitacura: Premium lifestyle hotel in the same Vitacura/Las Condes catchment area. Targets overlapping luxury and corporate guest base with comparable ADR positioning.
- Hotel Magnolia (Cumbres Lastarria): Premium boutique hotel in Santiago's Lastarria district with strong design and F&B positioning. Comparable in quality and luxury segment, though smaller and more boutique-focused.
- Marriott Santiago (now Courtyard by Marriott Santiago Las Condes / Santiago Marriott): Premium Santiago hotel with comparable inventory and strong MICE capabilities. Competes head-to-head with Pullman Chile for corporate accounts and conferences.
Regional players
- Hotel Enjoy Viña del Mar / Enjoy Santiago: Major Chilean hotel/casino operator with properties in both Santiago and Viña del Mar, directly comparable to Pullman Chile's dual-city strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Pullman Hotels Chile social profiles
Digital presencePullman Hotels Chile financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pullman Hotels Chile leadership team
Management profileNumber of profiles
Profiles1 record
Pullman Hotels Chile subsidiaries and ownership
Company hierarchySubsidiaries2 records
Pullman Hotels Chile funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pullman Hotels Chile M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pullman Hotels Chile
What does Pullman Hotels Chile do?
Pullman Hotels Chile operates three premium 5-star hotels in Chile (Pullman Santiago Vitacura with 275 rooms, Pullman Santiago El Bosque with 234 rooms, and Pullman Viña del Mar San Martín) offering luxury accommodations with on-site fine dining (Ofelia GastroBar and Joaquín Restaurant), event and meeting facilities (over 800 MT2 across 8 meeting rooms), and leisure amenities such as pools, fitness centers, and pet-friendly services. The properties are marketed as premium lifestyle hotels under the global Accor brand.
Is Pullman Hotels Chile a public or private company?
Pullman Hotels Chile is a private company. It is classified as corporate owned and is currently operating.
When was Pullman Hotels Chile founded?
Pullman Hotels Chile was founded in -1. It employs 11 to 50 people.
Where is Pullman Hotels Chile based?
Pullman Hotels Chile is headquartered in Santiago, Chile, in the Latin America region.
How does Pullman Hotels Chile make money?
Three revenue lines are on record. Room Revenue is the primary driver. The others are food & Beverage and meeting & Events (MICE).
Who are Pullman Hotels Chile's main competitors?
Direct peers on record are W Santiago, Sheraton Santiago Hotel & Convention Center, NH Collection Plaza Santiago, Hotel Ritz Santiago / The Ritz-Carlton Santiago (currently Ritz-Carlton reopening), Mandarin Oriental Santiago, InterContinental Santiago (IHG), Hyatt Centric Santiago / Hyatt Place Santiago/Vitacura, Hotel Magnolia (Cumbres Lastarria) and Marriott Santiago (now Courtyard by Marriott Santiago Las Condes / Santiago Marriott). Hotel Enjoy Viña del Mar / Enjoy Santiago is listed as a regional player.
Does Pullman Hotels Chile have an API?
No public API is recorded for Pullman Hotels Chile.
What industry is Pullman Hotels Chile in?
Pullman Hotels Chile's product category is Premium Hotel Services. Its primary akta.pro industry code is THAGACAE, Urban Luxury Hotels (City Luxury), with a secondary code of THAGADAB, Lifestyle & Social Hotels. Its NAICS code is 72111 and its SIC code is 7011.