Agjencia Kombëtare e Punësimit dhe Aftësive

What Agjencia Kombëtare e Punësimit dhe Aftësive does

Agjencia Kombëtare e Punësimit dhe Aftësive (National Employment and Skills Agency, AKPA) is a statutory government agency of the Republic of Albania, established by Council of Ministers Decision No. 554 on 31 July 2019 under Law No. 15/2019 on employment promotion, and headquartered in Tirana. The agency operates as the national-level body responsible for job matching between employers and job seekers, administration of unemployment benefits, employer subsidy programs, vocational training coordination, self-employment support, and public sector recruitment in Albania. Its mandate derives from the Labor Code (Law No. 7961), the Law on Jobseekers (Law No. 146/2015), and the Law on Vocational Education and Training (Law No. 15/2017), with organizational structure approved by Order of the Prime Minister No. 164 dated 5 October 2023.

The agency's core product is the Portali Kombëtar i Punësimit dhe Aftësive (puna.gov.al), a web-based national employment portal integrated with the Albanian government's e-Albania authentication platform, accompanied by dedicated iOS and Android mobile applications. The platform supports digital CV management, electronic job vacancy posting, vocational training course enrollment, unemployment benefit applications, and access to multiple employment programs including Garancia Rinore (Youth Guarantee for under-29s within 4 months), Programi i Kodimit (Coding Program), Programi i Vetëpunësimit (Self-Employment Program), and Programi i Praktikave Profesionale (Professional Internship Program). A separate Sektori Publik portal aggregates public sector vacancies from over 11 ministries and independent institutions, and a diaspora-focused portal (punoneshqiperi.gov.al) targets Albanian emigrants seeking to return. Technical infrastructure is hosted by AKSHI (National Agency for Information Society) and maintained by Communication Progress.

The agency's business model is non-commercial: all services are provided free of charge to citizens and employers, with funding flowing from the Albanian state budget under the supervision of the Ministry of Economy and Finance. Employer-side incentive programs offer salary and social insurance subsidies of up to 12 months for hiring unemployed individuals, training-through-work programs, and internship subsidies for recent graduates. The agency competes on mandate and distribution rather than on price or product features, and its structural competitive position is anchored in statutory exclusivity over unemployment insurance administration and public sector recruitment coordination.

Name

Agjencia Kombëtare e Punësimit dhe Aftësive

Legal name

Agjencia Kombëtare e Punësimit dhe Aftësive

Website

https://puna.gov.al

Company type

Public

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Albania's national statutory employment and skills agency, operating a government-funded portal that connects job seekers, employers, and vocational trainees and administers unemployment benefits, employer subsidies, and public sector recruitment nationwide.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Placement Agencies (561311), Administration of Human Resource Programs (9231)

SIC

Services-Employment Agencies (7361)

akta.pro industry

PRIMARYEDAAAOAL

Job Placement, Matching & Career Navigation Services

Education/Adult & Continuing Education/Workforce Development Initiatives

SECONDARYBPAIAKAB

Unemployment Insurance & Employment Support Benefits

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYEDADAAAH

TVET/Skills & Workforce Education Authorities

Education/Education Administration, Accreditation & Policy/Education Ministries, Departments & Regulatory Agencies

Keywords

• Public employment services
• Job matching portal
• Vocational training programs
• Unemployment benefits administration
• Employer incentive subsidies

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels5 records

Marketing channels5 records

Core offering

Agjencia Kombëtare e Punësimit dhe Aftësive operates Albania's national employment and skills portal, providing job matching services between job seekers and employers, digital CV management, unemployment benefits administration, vocational training enrollment, and employment incentive programs. The agency runs employer subsidy schemes (employment, training-through-work, internships, public works), public sector job placement through a dedicated government portal, work permit processing for foreign nationals, self-employment and youth guarantee programs, and a coding training initiative, all delivered through a web portal integrated with the national e-Albania government platform and mobile apps.

Product overview

Agjencia Kombëtare e Punësimit dhe Aftësive operates a unified national employment and skills portal serving job seekers, employers, and vocational training participants. The core platform (Portali Kombëtar i Punësimit dhe Aftësive) integrates job search, CV management, employer services, and training programs, complemented by a dedicated public sector vacancy portal (Sektori Publik). Mobile applications are available on iOS and Android stores. The ecosystem includes multiple employment programs (Garancia Rinore, Programi i Vetëpunësimit, Programi i Praktikave Profesionale, Programi i Kodimit), employer incentive programs (Programi i Punësimit, Programi i Formimit nëpërmjet punës, Programi i Punëve Publike në Komunitet), and administrative services (Pagesë papunësie, Leja Unike për të huajt, Fondi Social, Deklarimi i Vullnetarëve). Services are also accessible through Albania's national e-government portal (e-Albania).

Differentiator

Problem solved

Functional benefit

Brands

• Garanca Rinore (Youth Guarantee): A dedicated program aimed at integrating young people up to age 29 into the labor market within 4 months.
• Programi i Kodimit (Coding Program)
• Programi i Vetëpunësimit (Self-Employment Program)
• Programi i Praktikave Profesionale (Professional Internship Program)
• Portali Kombëtar i Punësimit dhe Aftësive
• Sektori Publik (Public Sector Portal)

Products and services

• Portali Kombëtar i Punësimit dhe Aftësive (National Employment and Skills Portal) The agency's primary online platform providing job search, job posting, digital CV management, vocational training enrollment, and access to employment programs for Albanian job seekers, employers, and vocational training participants. Currently displays approximately 5,282 job vacancies.
• Sektori Publik (Public Sector Employment Portal) A dedicated portal aggregating public sector job vacancies from central government ministries, independent institutions, and local government entities across Albania.
• AKPA Mobile App (iOS) Official iOS mobile application for the National Employment and Skills Agency providing on-the-go access to employment services for job seekers and employers.
• AKPA Mobile App (Android) Official Android mobile application for the National Employment and Skills Agency providing on-the-go access to employment services for job seekers and employers.
• Pagesë Papunësie (Unemployment Benefit Payment) Unemployment benefit payment service for individuals who lost their jobs through no fault of their own, applicable within 60 days of termination.
• Garancia Rinore (Youth Guarantee) Youth Guarantee program aimed at integrating young people up to age 29 into the Albanian labor market within 4 months.
• Programi i Kodimit (Coding Program) Professional training program in coding/programming fields with financial support for job seekers looking to expand their technical skills.
• Programi i Vetëpunësimit (Self-Employment Program) Program providing financial support to registered unemployed jobseekers with a clear business idea to start their own business.
• Programi i Praktikave Profesionale (Professional Internship Program) Program aimed at providing a swift transition to the labor market for recent graduates of higher education and secondary vocational schools.
• Programi i Punësimit (Employment Incentive Program) Employer-facing employment incentive program allowing employers to hire unemployed individuals and receive salary and insurance subsidies for up to 12 months.
• Programi i Formimit nëpërmjet punës (Training-Through-Work Program) Program where employers provide professional training to unemployed individuals and receive subsidies for up to 12 months.
• Programi i Punëve Publike në Komunitet (Public Community Works Program) Public community works program for non-profit organizations to hire unemployed individuals, receiving salary and insurance subsidies for up to 12 months.
• Programi i të nxënit në Vendin e Punës (Workplace Learning Program) Workplace learning program allowing employers to train and hire young people while receiving salary and insurance subsidies.
• Leja Unike për të huajt (Single Work Permit for Foreign Nationals) Single application procedure for employers wishing to hire foreign nationals, streamlining the work permit process for foreign workers in Albania.
• Kurs Formimi Profesional (Professional Training Courses) Professional training courses for developing professional skills, offered through registered vocational training institutions under AKPA's oversight.
• Menaxho CV-në time (Digital CV Management) Digital CV management service allowing job seekers to create digital resumes and apply online to job vacancies through the national portal.
• Fondi Social (Social Fund) Social fund program providing financial support for employment and training initiatives administered by AKPA.
• Deklarimi i Vullnetarëve (Volunteer Declaration) Volunteer declaration service for registering volunteer work through the AKPA portal.

Quantifiable outcome

• 5,282 job vacancies currently posted on the portal
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor, core and moderate.

• Communication ProgressminorOthersEconomic operator responsible for maintaining and operating the electronic system of the National Employment and Skills Agency. Provides technical maintenance services for the portal infrastructure.
• Agjencia Kombëtare e Shoqërisë së Informacionit (AKSHI)coreStrategic or Co-development PartnerNational Agency for Information Society provides hosting services for the electronic system. Critical infrastructure partner for the government's digital employment services.
• Ministry of Finance (Ministry of Economy and Finance)coreOthersParent ministry overseeing the agency's operations and funding. The agency logo appears in partnership with meki.gov.al indicating the administrative relationship.
• Punonjësi Shqipëri (Work in Albania Initiative)moderateStrategic or Co-development PartnerGovernment initiative for Albanian emigrants wishing to return. Agency provides employment opportunities for returning citizens through the dedicated portal punoneshqiperi.gov.al

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• France Travail (formerly Pôle Emploi): France's national employment agency operating a unified portal for job matching, unemployment benefits, and training programs — directly comparable to AKPA's mandate as the statutory national employment and skills administrator.
• Employment Service Agency of North Macedonia (ESAVM): North Macedonia's national employment agency operating job matching, unemployment benefits, and active labor market programs — a same-region peer with similar Western Balkan institutional context.
• Bundesagentur für Arbeit: Germany's federal employment agency running the largest national job portal in Europe (Jobbörse) plus unemployment insurance and vocational training — a larger-scale analog to AKPA's integrated service model.
• National Employment Service of Kosovo (NKP): Kosovo's national employment service operating EU-supported programs for job matching, vocational training, and youth employment — closely comparable in mandate, scale, and Western Balkans context.
• Croatian Employment Service (HZZ): Croatia's national employment agency with a comparable EU-candidate-country context, offering job matching, unemployment benefits, and training programs through a centralized portal — the closest regional peer to AKPA.

Broad incumbents

• Indeed: World's largest job search platform offering employer job posting and candidate matching — directly competes with AKPA's portal for employer recruitment activity in Albania.
• ManpowerGroup: Global private-sector employment services company offering staffing, recruitment, and training — comparable business function to AKPA but operating commercially and at much larger scale.
• LinkedIn: Professional network with integrated job marketplace and recruitment tools — competes with AKPA's portal for higher-skilled job postings and professional recruitment in Albania.

Others

• EURES (European Employment Services): EU-coordinated job mobility portal that national employment agencies like AKPA feed into — directly relevant as AKPA is the Albanian national contact point for cross-border EURES job placements.
• Eurostat: EU statistical agency that consumes labor-market data from national employment agencies like AKPA — relevant as a counterpart that both sets reporting standards and provides comparative benchmarking data.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xfacebook.com/akpa.gov.al?mibextid=PtKPJ9
• Facebookfacebook.com/akpa.gov.al
• LinkedInlinkedin.com/company/national-agency-for-employment-and-skills
• Instagraminstagram.com/puna.gov.al?igsh=MWphZzE5cmZvZWs1eA==

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Agjencia Kombëtare e Punësimit dhe Aftësive