PUNA COMMUNITY MEDICAL CENTER

What PUNA COMMUNITY MEDICAL CENTER does

Puna Community Medical Center operates as East Hawaii Health Clinic at Pahoa, a single-location walk-in urgent care facility serving the Puna District on the Big Island of Hawaii. The clinic is a department of Ka'u Hospital within Hawaii Health Systems Corporation (HHSC), a state-owned public hospital system, and is staffed by nurse practitioners and a physician assistant. It treats non-emergent conditions including mild illnesses, minor injuries, seasonal allergies, asthma, and other chronic issues, and provides a range of point-of-care and on-site laboratory services (COVID-19, flu, strep, A1C, lipids, urinalysis, drug screening), diagnostics (EKG, PPD, pulmonary function), preventive services (physicals, vaccinations, gynecologic exams), and minor procedures (sutures, wound management, skin lesion removal, incision and drainage).

The underlying technology footprint is clinical rather than digital: on-site laboratory instruments and diagnostic equipment enable in-clinic testing, while patient registration occurs through phone, walk-in, or an online application form. There is no mobile app, no public API, no disclosed integrations, and no AI or machine-learning components. Operational hours are 7:00 AM to 5:00 PM daily with a brief midday closure.

Commercially, the clinic generates revenue from urgent care visits, laboratory testing, preventive services, and minor procedures billed to patients and insurance providers. Pricing is not publicly disclosed; the clinic operates a sliding-scale financial assistance program based on family size and income and accepts patients regardless of ability to pay, in line with its safety-net mission under HHSC. Its customer base consists of Puna District residents and visitors seeking accessible, community-based primary and urgent care, with referrals channeled through affiliated HHSC facilities including Ka'u Hospital, Hilo Benioff Medical Center, and Honoka'a Hospital.

Name

PUNA COMMUNITY MEDICAL CENTER

Legal name

Hawaii Health Systems Corporation

Website

https://punahealth.org

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

Puna Community Medical Center (East Hawaii Health Clinic at Pahoa) is a state-run walk-in urgent care clinic in the Puna District of Hawaii's Big Island, operated as a department of Ka'u Hospital within Hawaii Health Systems Corporation, serving local residents and visitors with primary and urgent care services.

Ownership category

akta.pro rank

Product category

Community Health & Urgent Care Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Pulmonary Function & Respiratory Diagnostic Centers (PFT/Spirometry) (HLAFAKAJ)

Keywords

• Urgent care services
• Community health clinic
• On-site laboratory services
• Preventive health services
• Minor clinical procedures

Headquarters

HQ city

Pahoa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Healthcare Services Revenue: Revenue generated from urgent care visits, laboratory services, preventive health services, and minor procedures. The clinic accepts insurance and serves patients regardless of ability to pay, offering discounts based on family size and income.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

East Hawaii Health Clinic at Pahoa (Puna Community Medical Center) is a walk-in urgent care clinic offering treatment of non-emergent conditions, on-site laboratory diagnostics, preventive health services, diagnostic testing (EKG, PPD, pulmonary function), minor procedures, vaccinations, and physical examinations. The clinic serves residents and visitors of the Puna District on the Big Island of Hawaii as a department of Ka'u Hospital within the Hawaii Health Systems Corporation network.

Product overview

East Hawaii Health Clinic at Pahoa is a healthcare facility operating as a department of Ka'u Hospital, offering urgent care and primary care services. The clinic provides a range of services including walk-in urgent care, on-site laboratory testing, diagnostic services (EKG, PPD, pulmonary function), preventive health services, minor procedures, and vaccinations. The facility serves the Puna District of the Big Island and accepts new patients regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Walk-in clinic providing treatment for non-emergent health conditions including mild illnesses (flu, strep throat, conjunctivitis), minor injuries (broken bones, sprains, burns), seasonal allergies, rashes, coughs, sore throat, body aches, back pain, nausea, headaches, asthma, and other chronic conditions. Available daily 7:00 AM - 5:00 PM.
• On-site Laboratory Services Comprehensive on-site lab testing including COVID-19 (PCR and rapid), flu testing, strep testing, pregnancy testing, glucose/blood sugar testing, microscopy, occult blood testing, PT/INR testing, oxygen saturation testing, hemoglobin testing, hemoglobin A1C testing, urinalysis, urine drug screening, CMP, lipids, and RSV testing.
• EKG Testing Electrocardiogram testing to assess heart function, available on-site as part of the urgent care clinic's diagnostic offerings.
• PPD Testing Tuberculosis skin testing service offered on-site in the urgent care clinic.
• Pulmonary Function Testing Lung function assessment testing provided on-site to evaluate respiratory conditions.
• School & Employment Physicals DOT, school, sports, and employment physical examinations provided as preventive health services.
• Minor Procedures Clinical procedures including sutures, suture removal, wound management, skin lesion removal, and incision and drainage of abscesses.
• Vaccinations Tetanus vaccine and flu shots offered on-site at the clinic.
• Preventative Health Services Comprehensive preventive care including physical exams, vaccinations, gynecologic exams, and drug screening services.

Quantifiable outcome

• Urgent Care Hours: Daily 7:00 AM - 5:00 PM

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Hawaii Health Systems CorporationcoreStrategic or Co-development PartnerParent organization providing administrative, operational, and strategic support. The clinic operates as a department of Ka'u Hospital within the HHSC network of healthcare facilities serving Hawaii.
• Ka'u HospitalcoreStrategic or Co-development PartnerThe clinic is a department of Ka'u Hospital, providing urgent care and primary care services to the Puna District community.
• Hilo Benioff Medical CentercoreStrategic or Co-development PartnerAffiliated hospital providing specialized services including audiology, cancer center, dermatology, and plastic surgery. HBMC Clinics are referenced as part of the care network.
• Honoka'a HospitalminorStrategic or Co-development PartnerAffiliated hospital within the Hawaii Health Systems Corporation network, part of the East Hawaii Health system.
• Hawaii Island Family Medicine ResidencyminorStrategic or Co-development PartnerMedical residency program affiliated with the healthcare network, providing training opportunities for future physicians.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Honoka'a Hospital: Another rural HHSC facility on the Big Island that operates under the same East Hawaii Health system, serving a similarly small rural community with primary and acute care services — directly comparable in scale, model, and population.
• Hamakua-Kohala Health: Federally Qualified Health Center serving rural communities on the Big Island of Hawaii with primary care, behavioral health, and enabling services — directly comparable community health model targeting underserved rural populations in the same geography.
• Bay Clinic, Inc. Federally Qualified Health Center serving the East Hawaii region including Hilo and surrounding communities. Operates multiple clinic sites with sliding-scale fees, very similar in mission, patient base, and rural Hawaii service area.
• Kona Community Hospital: Another HHSC-operated facility on the Big Island, providing acute care and outpatient services to a rural community. Shares the same public-system ownership, governance, and rural-community service orientation as the Pahoa clinic.
• Ka'u Hospital: The Pahoa clinic is explicitly a department of Ka'u Hospital within HHSC. Both serve rural Big Island populations under the East Hawaii Health umbrella with overlapping administrative, financial, and operational infrastructure, making them the closest operational peer.

Regional players

• West Hawaii Community Health Center: Community health center on the Kona side of the Big Island providing primary care, urgent care, and integrated services with sliding-scale fees. Comparable FQHC-style model serving a different sub-region of the same island.
• Molokai General Hospital / Community Health Center: Rural community hospital and associated clinics serving the island of Molokai — comparable in serving an isolated, rural Hawaii population with limited healthcare access under similar community-driven care models.

Broad incumbents

• Hilo Benioff Medical Center: Affiliated hospital within the same HHSC East Hawaii Health network that anchors the Pahoa clinic's specialty referrals. Operates as a larger acute care institution offering audiology, cancer, dermatology, and other specialty services directly comparable to what the Puna clinic depends on upstream/downstream.
• Hawaii Pacific Health: Major Hawaii health system with multiple hospitals and clinics across Oahu and neighbor islands. Operates urgent care and primary care services that overlap functionally, though not directly in the Puna District.
• The Queen's Medical Center: Large nonprofit health system serving Hawaii with hospital and clinic operations. While much larger and Honolulu-anchored, it competes broadly for Hawaii patients and offers urgent/primary care services that overlap with the Pahoa clinic's scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/puna-community-medical-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PUNA COMMUNITY MEDICAL CENTER