What Quezon City General Hospital does

Quezon City General Hospital (QCGH) is a government tertiary and teaching hospital owned and operated by the Quezon City Government, founded in 1963 and opened to outpatients in 1967. Located on Seminary Road, EDSA, Barangay Bahay Toro in Quezon City, Philippines, it provides 24-hour emergency, inpatient, and outpatient services across medical specialties (Anesthesiology, Internal Medicine, Surgery, Pediatrics, OB-Gyne, Psychiatry, ENT, Ophthalmology, Geriatrics, Family Medicine) and medical ancillaries (Pathology and Laboratory Medicine, Radiology, Pharmacy, Dental Medicine, Physical Medicine and Rehabilitation, Human Milk Bank). The hospital operates a 326-person nursing service and supports accredited residency and fellowship training programs across more than a dozen specialties.

QCGH runs on a multi-payer revenue model combining Quezon City Government appropriations, PhilHealth claims reimbursements (e-claims integration), HMO and insurance billing, and self-pay patient fees, with a small transaction-fee revenue line from its Quezon City Human Milk Bank (Php 220 per 100 mL plus Php 280 bottle fee). Distribution relies on the main hospital facility plus a network of seven lying-in centers and health-center milk-letting activities across Quezon City, complemented by digital patient-facing channels (LandBank Link.BizPortal for bill payment and an online lab results portal).

The hospital's underlying technology stack includes a Hospital Information System (IMIS/HIS) and Laboratory Information System (LIS), a Pneumatic Tube System for specimen and blood product transport, a Solar Panel System for energy resilience, and a proprietary WASH ALERT paging system for hand hygiene compliance. QCGH holds ISO 9001 certification, DOH License to Operate, PhilHealth accreditation, and Mother-Baby Friendly Workplace Certification, and operates under the data privacy framework of RA 10173. It has been recognized with the Galing Pook Awards 2024 finalist designation, Government Best Practice Recognition 2024 finalist, and Asian Hospital Management Awards 2016 Excellence Award.

Name

Quezon City General Hospital

Legal name

Quezon City General Hospital

Website

https://qcgh.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

101–250 employees

Short description

Quezon City General Hospital is an ISO-certified government tertiary and teaching hospital in Quezon City, Philippines, providing 24-hour emergency, inpatient, and outpatient services across 12 medical specialties to city residents, funded primarily by municipal appropriations and PhilHealth reimbursements.

Ownership category

akta.pro rank

Product category

Public Tertiary Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Government hospital services
• Tertiary healthcare services
• Medical residency training
• Human milk banking
• Emergency medical care

Headquarters

HQ city

Quezon City

HQ country

Philippines

HQ region

Asia

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. PhilHealth Claims: Processing and transmittal of PhilHealth claims for insured patients. The hospital handles return-to-hospital claims, denied claims, and files motions for reconsideration or appeals for denied claims.
2. HMO and Insurance Payments: Billing and collection from Health Maintenance Organizations and insurance providers for covered healthcare services.
3. Self-Pay Patient Services: Direct payment from patients not covered by PhilHealth or HMOs, including hospital bills, professional fees, and ancillary services.
4. Government Subsidy: Funding and support from Quezon City Government for hospital operations, infrastructure, and public health programs.
5. Pasteurized Human Milk Processing: Processing fee for pasteurized human milk at Php 220 per 100 mL plus Php 280 bottle fee per milk bottle for non-eligible donors.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Quezon City General Hospital is a government-owned tertiary and teaching hospital providing comprehensive 24/7 inpatient, outpatient, emergency, surgical, obstetric, and specialized medical services to the residents of Quezon City. It also operates accredited residency and fellowship training programs and a Pasteurized Human Milk Bank that collects, processes, and distributes donor breast milk to partner hospitals and infants in need.

Product overview

Quezon City General Hospital is an ISO-certified government tertiary and teaching hospital offering a comprehensive range of medical services through multiple specialized departments. The hospital operates as a single unified healthcare facility with departments organized under Medical Services (Anesthesiology, ENT, Emergency Room, Family Medicine, Internal Medicine, Geriatrics, OB-Gyne, Ophthalmology, Pediatrics, Psychiatry, Surgery), Medical Ancillary Services (Pathology & Laboratory Medicine, Radiology, Pharmacy, Dental Medicine, Physical Medicine & Rehabilitation, Human Milk Bank, Medical Social Services, Health Information Management), and Administrative divisions. Supporting infrastructure includes the Hospital Information System (IMIS), Quality Management Unit, Infection Control Unit, Hospital Epidemiology Surveillance Unit (HESU), and Treatment Hub. The hospital provides residency and fellowship training programs across multiple specialties and operates a Human Milk Bank serving infants across Quezon City's lying-in centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services 24/7 emergency medical care delivered through the Hospital Emergency Service Unit (HESU) for walk-in and referred emergency patients from Quezon City and surrounding areas.
• Outpatient Department Services Outpatient consultation and treatment services provided by the hospital's clinical departments for non-admitted patients from Quezon City.
• Inpatient Hospital Services Inpatient admission, room, board, and nursing care for patients requiring overnight or extended stays at the tertiary hospital.
• Surgical Services Operative and surgical services delivered through the Department of Surgery for inpatients and emergency cases requiring surgical intervention.
• Obstetrics and Gynecology Services Obstetric and gynecological care for women, including deliveries, prenatal, and reproductive health services, with labor and delivery supported via the network of lying-in centers.
• Pediatric Services Comprehensive pediatric care for infants and children, including inpatient, outpatient, and newborn services delivered by the Department of Pediatrics.
• Diagnostic Laboratory Services Clinical laboratory testing and diagnostic services provided through the Department of Pathology and Laboratory Medicine, with test results accessible online via the LabResults portal.
• Radiology and Imaging Services Diagnostic imaging and radiology services supporting clinical departments' diagnostic and treatment planning needs.
• Dental Medicine Services Public dental services delivered through the Department of Dental Medicine to outpatients and inpatients of Quezon City General Hospital.
• Physical Medicine and Rehabilitation Services Physical medicine and rehabilitation services for inpatients and outpatients recovering from illness, injury, or surgical procedures.
• Pharmacy Services Hospital pharmacy dispensing medications to inpatients and outpatients as part of the hospital's clinical services.
• Pasteurized Human Milk Bank Services Collection, pasteurization, and distribution of donor human milk to partner hospitals and infants in need, particularly preterm and sick newborns, with charging of processing fees per bottle.
• Residency and Fellowship Training Programs Accredited graduate medical education residency and fellowship training programs across multiple specialty departments of the hospital, training medical residents and fellows.

Quantifiable outcome

• 326 nursing staff providing 24-hour comprehensive nursing care
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

One partnership is on record.

• SM SupermallsflagshipStrategic or Co-development Partner · 21 October 2025Memorandum of Agreement signed between Quezon City General Hospital Human Milk Bank (QCHMB) and SM Supermalls under SM Cares for Women and Breastfeeding Mothers program. The partnership aims to expand milk donation outreach and strengthen the program for infants in need, particularly premature and sick babies. SM Supermalls represented by Jocelyn Ann Lapid (Regional Operations Head), Joaquin San Agustin (SVP Marketing), and Atty. Pearly Joan Turley (SVP Corporate Compliance, Program Director of SM Cares).

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Tondo Medical Center: DOH-retained tertiary hospital in Manila providing comprehensive clinical services and residency training. Comparable public tertiary teaching hospital serving an urban population.
• Ospital ng Maynila: Local government unit hospital of Manila City offering general tertiary and specialty services. Comparable LGU tertiary hospital anchored in a single city government.
• Rizal Medical Center: DOH-retained tertiary hospital in Pasig serving Metro Manila with multi-specialty departments and residency programs. Directly comparable public tertiary teaching hospital in the same region.
• East Avenue Medical Center: DOH-retained tertiary hospital in Quezon City offering multi-specialty clinical services and residency training. Directly comparable as another large public tertiary hospital serving the same Metro Manila population.
• Philippine General Hospital: National university teaching hospital in Manila providing comprehensive tertiary and specialty care plus residency training. Closest comparable to QCGH as a public tertiary and teaching hospital of similar scale, but operating at the national level rather than city level.
• San Lazaro Hospital: DOH-retained specialty hospital in Manila with general and infectious disease services. Comparable public tertiary hospital with teaching and clinical mandate in Metro Manila.
• Jose R. Reyes Memorial Medical Center: DOH-retained tertiary hospital in Manila providing general and specialty services with training programs. Comparable in mission, public ownership, and breadth of clinical services to QCGH.
• Ospital ng Makati: Local government unit hospital of Makati City providing tertiary services and residency training. Closely comparable LGU-owned tertiary hospital model in Metro Manila.

Broad incumbents

• Metro Pacific Health Corporation: Largest private hospital network in the Philippines operating multiple tertiary hospitals. Comparable as a multi-hospital healthcare provider that QCGH partners with for consultant coverage and that competes for patient volumes in Metro Manila.

Regional players

• National Kidney and Transplant Institute: DOH-retained specialty hospital in Quezon City focused on renal and transplant care. Adjacent comparator in Metro Manila with public ownership and tertiary mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/quezon-city-general-hospital

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quezon City General Hospital