Ramsay Health Plus

What Ramsay Health Plus does

Ramsay Health Plus is the allied health services brand and operating division of Ramsay Health Care, Australia's largest private hospital operator with 74 hospitals, day surgeries, and clinics across Queensland, New South Wales, Victoria, South Australia, and Western Australia. The business delivers multidisciplinary allied health services — physiotherapy, exercise physiology, occupational therapy, dietetics, speech pathology, hydrotherapy, diabetes education, and osteopathy — across 22+ specialized Treatment Plans spanning surgical pre- and post-operative care, cancer rehabilitation, lymphoedema, cardiovascular care, chronic pain, orthopaedic care, vestibular physiotherapy, concussion/mTBI management, men's and women's health, NDIS disability support, and healthy ageing. Notable clinical assets include the Comprehensive Concussion Clinic at Lake Macquarie Private Hospital staffed by senior neurologists, neuropsychologists, and sport and exercise physicians with elite-sport consulting roles across NRL, AFL, Cricket Australia, World Rugby, and Rugby Australia.

The underlying technology layer is a clinical services platform rather than a software product, integrated with Ramsay Health Care's hospital network and supported by the Nookal online booking system and HICAPS instant private health fund rebate processing. Patient acquisition is sales-led through a mix of hospital-internal referrals (Ramsay surgeon/specialist network), GP and specialist external referrals, NDIS plan and agency managers, Medicare Chronic Disease Management plans, DVA, Workers Compensation, CTP, and direct self-referrals via the consumer website. Care is delivered via on-site clinic locations co-located with Ramsay hospitals, in-home visits, community settings, and Telehealth for NDIS and community care patients.

Revenue mechanics blend transaction-fee per-consultation income (private pay and private health insurance rebate pathways) with managed-services revenue from NDIS-funded supports (priced at NDIA price limits) and government-funded programs (Medicare CDM, DVA, Workers Compensation, CTP). The strategic differentiation is continuity-of-care — patients can be referred directly from Ramsay's surgical admissions into allied health prehabilitation and post-operative rehabilitation without leaving the network. NDIS Practice Standards compliance and rigorous audit underpin ongoing access to disability-funded demand.

Name

Ramsay Health Plus

Legal name

Ramsay Health Plus

Website

https://ramsayhealthplus.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ramsay Health Plus is the allied health services brand of Ramsay Health Care, delivering multidisciplinary physiotherapy, occupational therapy, dietetics, speech pathology, hydrotherapy, and concussion care across Australia in clinic, home, community, and telehealth settings, funded by NDIS, Medicare, DVA, private health insurance, and self-pay.

Ownership category

akta.pro rank

Headquarters

HQ city

Gateshead

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Fee-for-Service Allied Health Consultations: Revenue generated from individual allied health appointments including physiotherapy, occupational therapy, dietetics, speech pathology, hydrotherapy, diabetes education, and osteopathy services. Patients pay out-of-pocket or claim through private health insurance.
2. NDIS Funded Services: Registered NDIS provider delivering allied health supports to self-managed, plan-managed and agency-managed NDIS participants aged 18 years and over. Pricing aligns with NDIA price limits.
3. Government Funded Programs: Services funded through Medicare (Chronic Disease Management care plans), Department of Veterans' Affairs (DVA), Workers Compensation, and CTP insurance claims.
4. Private Health Insurance Rebates: Patients can claim rebates through HICAPS for covered services such as physiotherapy, occupational therapy, and other allied health services included in their extras cover.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Ramsay Health Plus is an allied health services brand operating as part of Ramsay Health Care's 74-hospital private network across Australia. It delivers multidisciplinary allied health services — physiotherapy, occupational therapy, exercise physiology, dietetics, speech pathology, hydrotherapy, diabetes education, osteopathy and psychology — via 14 personalised treatment plans targeting surgical pre/post-operative care, cancer rehabilitation, chronic pain, cardiovascular care, concussion, vestibular disorders, NDIS/disability, women's and men's health, lymphoedema, and healthy ageing. Services are funded through private fees, NDIS, Medicare Chronic Disease Management plans, DVA, Workers Compensation/CTP, and private health insurance rebates via HICAPS.

Product overview

Ramsay Health Plus is part of Ramsay Health Care (Australia's largest private hospital operator) providing allied health services through a network of clinics. The offering is a unified platform of coordinated multidisciplinary services rather than a modular software product. The core services portfolio includes eight allied health disciplines (Physiotherapy, Exercise Physiology, Occupational Therapy, Dietetics, Speech Pathology, Hydrotherapy, Diabetes Education, and Osteopathy) delivered across 22+ specialized Treatment Plans covering surgical care, cancer rehabilitation, chronic pain, cardiovascular care, vestibular disorders, concussion management, men's and women's health, lymphoedema, NDIS/disability support, and healthy ageing. Services are accessible via the Nookal online booking platform and include Telehealth options alongside in-person clinic, home, and community-based care delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Evidence-based physiotherapy using a holistic approach to prevention, diagnosis, and management of injury, illness or disability through education, exercise and manual therapy. Delivered to adult patients across clinic, home, community, and Telehealth settings.
• Exercise Physiology Exercise physiology services prescribing individualised, graded exercise programs alongside health and lifestyle education to manage and treat health conditions through the study of bodily responses to physical activity.
• Occupational Therapy Treatment and rehabilitation method helping individuals successfully perform everyday tasks following injury, disability, or illness through holistic, evidence-based approaches. Delivered to adults across clinic, home, community and NDIS settings.
• Dietetics Evidence-based nutrition services including individual dietary counselling, medical nutrition therapy, group dietary therapy, and food service management for health improvement and illness prevention.
• Speech Pathology Diagnosis and treatment of speech, language, literacy, voice and swallowing problems through evidence-based treatment programs tailored to specific needs, for clients across the lifespan.
• Hydrotherapy Water-based treatment providing comfortable, supportive exercise using warm water immersion for stretching, strengthening and functional retraining in low impact conditions.
• Diabetes Education Specialised holistic diabetes care and management through Credentialled Diabetes Educators providing education, self-management skills training and disease-specific information.
• Osteopathy Holistic approach to managing and treating musculoskeletal and nervous system disorders through assessments, hands-on treatment, exercise prescription and movement/postural advice.
• Surgical Care (Pre & Post Operative) Personalised assessment and treatment for individual pre- and post-surgery needs including hip/knee replacements, spinal surgery, bariatric surgery, prostate surgery, and cardiothoracic procedures.
• Maternity and Women's Health Specialised pregnancy and postnatal care including pelvic floor assessment, abdominal separation treatment, continence assessments, and birth preparation.
• Men's Health Treatment for male pelvic conditions including incontinence, difficulty urinating, erectile dysfunction, pelvic pain, and prostate cancer treatment preparation and recovery.
• Cancer Care Cancer rehabilitation supporting physical and emotional wellbeing through dietitians, physiotherapists, exercise physiologists, speech pathologists, and lymphoedema therapists.
• Lymphoedema Care Management of lymphoedema through Level 1 and 2 Accredited Therapists providing compression garments, lymphatic massage, exercise prescription, and low level laser therapy.
• Cardiovascular Care Structured Cardiac Rehabilitation Program combining exercise and education to improve cardiovascular fitness, circulation, and reduce heart disease symptoms.
• Rehabilitation Care Multi-disciplinary rehabilitation program for recovery after illness, surgery or hospital stay, helping regain function and independence.
• Chronic Pain Personalised pain management treatment including assessment, manual therapies, exercise programs, self-management strategies, and relaxation techniques.
• NDIS & Disability Care NDIS Registered Provider of Allied Health Supports for self-managed, plan-managed and agency-managed NDIS Participants aged 18 years and over.
• Community Care Primary and community care services delivered in clinic and home settings for chronic disease prevention, management, and healthy ageing.
• Comprehensive Concussion Clinic Multidisciplinary concussion clinic at Lake Macquarie Private Hospital partnering with neurologists and allied health professionals for assessment and treatment of mild traumatic brain injuries.
• Vestibular Physiotherapy Treatment for dizziness, vertigo and balance issues through vestibular rehabilitation retraining the brain and body to manage signals from the inner ear.
• Orthopaedic Care Expert support for joint health and orthopaedic surgical recovery helping patients regain strength, mobility and independence.
• Healthy Ageing Lifelong health maintenance focusing on physical strength, illness prevention, chronic condition management, and supporting independence and quality of life.

Quantifiable outcome

• Approximately 80% of concussions resolve within 2-4 weeks with appropriate treatment
• +1 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Ramsay Health CarecoreStrategic or Co-development PartnerRamsay Health Plus is a division of Ramsay Health Care, Australia's largest private hospital operator with 74 hospitals, day surgeries and clinics. This parent relationship provides access to Ramsay's network of world-class surgeons, doctors, and hospital facilities, enabling seamless continuity of care for allied health patients transitioning between hospital and community-based rehabilitation.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Complete Concussion Management: International network of concussion-management clinics with multidisciplinary assessment and rehabilitation. Comparable specialty niche intersecting with Ramsay Health Plus's Comprehensive Concussion Clinic.

Direct peers

• SportsMed Clinic: Multidisciplinary sports medicine and allied health clinic in Melbourne offering physiotherapy, sports medicine, orthopaedics, and rehabilitation. Comparable specialist outpatient allied health delivery.
• Lifecare (Healius): Allied health and community care network operated by ASX-listed Healius, providing physiotherapy, podiatry, and rehabilitation services nationally. Comparable multidisciplinary allied health platform with similar funder mix.
• Kieser Australia: Australian network of physiotherapy and strength-training clinics with strong musculoskeletal and rehabilitation focus. Comparable outpatient allied health model targeting private-pay and health-fund patients.
• Healthia Limited: ASX-listed allied health group owning physiotherapy, podiatry, and exercise physiology clinics across Australia. Directly comparable multi-discipline, multi-site model with similar funding mix (private health, NDIS, Medicare).
• Optimum Health Solutions: NDIS-registered allied health provider offering physiotherapy, dietetics, speech pathology, and occupational therapy across NSW. Comparable multidisciplinary, NDIS-focused model with similar funding mix.
• Back In Motion Health Group: Large Australian physiotherapy franchise network delivering musculoskeletal, sports, and rehabilitation services. Comparable outpatient allied health delivery model with similar funding sources and patient segments.

Broad incumbents

• Healius Limited: Diversified ASX-listed healthcare operator spanning pathology, imaging, day hospitals, and allied health (Lifecare). Operates as a broader healthcare services incumbent with allied health as one segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ramsay-health-plus

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ramsay Health Plus