Richland County Job & Family

What Richland County Job & Family does

Richland County Job & Family Services (RCJFS) is a county government social services agency headquartered at 171 Park Ave East, Mansfield, Ohio, operating under the governance of the Richland County Board of Commissioners with oversight from the Ohio Department of Job and Family Services. Founded in 1946 under Ohio legislation enabling county Departments of Public Welfare, the agency was renamed to RCJFS on July 1, 2000 following the state-level merger of human services and employment services functions. The agency administers a portfolio of 13 core programs covering Adult Protective Services, Child Care Services, Emergency Help, Employment Services (via OhioMeansJobs Richland), Prevention/Retention/Contingency Financial Assistance, SNAP Food Assistance, Fraud and Overpayment Assistance, Medicaid, Non-Emergency Transportation, Voter Registration, Ohio Works First cash assistance, Summer Youth Employment, and the Back to School Program.

The underlying technology is largely the statewide Ohio benefits infrastructure rather than proprietary RCJFS systems: applications and case management run through the Ohio Benefits Self-Service Portal (benefits.ohio.gov / ssp.benefits.ohio.gov), food benefits disburse via the Ohio Direction Card (EBT), cash assistance via the Ohio Way2Go Card, and employment matching via the OhioMeansJobs statewide job bank. Delivery channels include in-person service at the 171/183 Park Ave East locations, phone/fax, exterior and interior document drop boxes, community partner referrals, and the First Call 2-1-1 hotline.

RCJFS does not generate commercial revenue. It is funded through federal programs (Medicaid, SNAP/FNS, TANF), state appropriations and WIOA workforce funds administered by ODJFS, and county appropriations from the Richland County Board of Commissioners. All services are provided free of charge to eligible residents. The customer base is the eligible low-income, Medicaid-eligible, unemployed/underemployed, elderly, and vulnerable population of Richland County, plus local employers served through OhioMeansJobs Richland. The agency maintains formal co-service and referral partnerships with 20+ local organizations including Catalyst Life Services, Ohio District 5 Area Agency on Aging, Catholic Charities, Richland County Children Services, Richland Newhope, Richland County Mental Health, Richland County Transit, and the Richland/Crawford Workforce Development Board.

Name

Richland County Job & Family

Legal name

Richland County Job & Family Services

Website

https://rcjfs.net

Company type

Public

Founded year

1946

Operating status

Operating

Headcount range

11–50 employees

Short description

Richland County Job & Family Services is a county government agency in Mansfield, Ohio that administers federal and state public assistance programs — including SNAP, Medicaid, Ohio Works First cash assistance, child care, and employment services via OhioMeansJobs Richland — for eligible Richland County residents at no cost.

Ownership category

akta.pro rank

Product category

Government Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAIAKAD

Family & Child Benefits Administration (Child Allowance, Parental Leave)

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYBPAIAKAB

Unemployment Insurance & Employment Support Benefits

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

Keywords

• Public assistance programs
• Social services administration
• Workforce development services
• Food assistance benefits
• Medicaid health coverage

Headquarters

HQ city

Mansfield

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Funding: Richland County Job & Family Services is a county government agency funded by federal and state programs including Medicaid, SNAP (food assistance), TANF/Ohio Works First (cash assistance), and workforce development funds (WIOA). The agency administers public assistance programs but does not generate commercial revenue.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Richland County Job & Family Services is a county government social services agency that administers federal and state public assistance programs for eligible residents of Richland County, Ohio. Its core offerings include SNAP food assistance, Medicaid health coverage, Ohio Works First cash assistance, child care subsidies, Prevention Retention Contingency financial assistance, Non-Emergency Transportation, Adult Protective Services, and workforce development services through the OhioMeansJobs Richland one-stop center. All services are delivered free of charge to qualifying individuals and families.

Product overview

Richland County Job & Family Services is a county government social services agency providing a comprehensive portfolio of assistance programs. The agency operates as a single unified service organization offering 13 distinct service programs including Adult Protective Services, Child Care Services, Emergency Help, Employment Services through OhioMeansJobs Richland, Financial Assistance (PRC), Food Assistance (SNAP), Fraud Assistance, Medicaid Services, Non-Emergency Transportation, Voter Registration, Ohio Works First cash assistance, Summer Youth Employment, and Back to School programs. These services are integrated through the Ohio state benefits system and delivered via multiple channels including online portals, phone, and in-person visits at the OhioMeansJobs Richland center locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Protective Services Services for elderly individuals (60+) who are victims of abuse, neglect, or exploitation, including reporting mechanisms, case investigation, and community outreach coordinated with law enforcement and partner agencies in Richland County.
• Child Care Services Child care cost assistance for eligible parents in Richland County who are employed, participating in Ohio Works First activities, or enrolled in post-secondary school.
• Emergency Help Services Immediate emergency assistance services for Richland County individuals and families in crisis situations, provided through referrals to community partner agencies.
• Employment Services (OhioMeansJobs Richland) Workforce development services delivered through the OhioMeansJobs Richland one-stop center, including job search assistance, hiring events, WIOA training funds, youth services, and recruitment services for employers.
• Financial Assistance (Prevention, Retention & Contingency) Employment-related barrier assistance including short-term education, rent/mortgage assistance, car repair, and utility payment assistance for eligible families in Richland County.
• Food Assistance (SNAP) Supplemental Nutrition Assistance Program helping eligible low-income Ohioans in Richland County purchase food through electronic benefit transfer via the Ohio Direction Card (EBT).
• Fraud & Overpayment Assistance Services for reporting public assistance fraud and setting up repayment agreements for overpayments in Medicaid, SNAP, Ohio Works First, or Child Care programs in Richland County.
• Medicaid Services Health care coverage for individuals and families in Richland County with low income, including managed care plans, nursing home/waiver services, and Medicare Premium Assistance.
• Transportation Services (Non-Emergency Transportation) Non-Emergency Transportation program providing Medicaid-eligible Richland County customers with bus tickets, gas vouchers, or taxi services to medical appointments.
• Voter Registration National Voter Registration Act compliance services providing voter registration opportunities at Richland County public assistance offices.
• Ohio Works First (OWF) Cash Assistance Time-limited cash assistance program with work requirements helping Richland County families develop skills for self-sufficiency, utilizing the Ohio Way2Go Card for benefits distribution.
• Summer Youth Employment Program Employment opportunities for youth ages 14-18 from Richland County families meeting eligibility criteria with income at or below 200% of the Federal Poverty Level.
• Back to School Program Annual school supply assistance program for eligible students in Richland County, Ohio.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

23 partnerships are on record, tiered core and minor.

• Catalyst Life ServicescoreStrategic or Co-development PartnerProvides WIOA Youth Services for youth ages 14-24 with barriers to employment, serving nearly 200 Richland County youth participants. Also serves as referral partner for employment services.
• Ohio District 5 Area Agency on AgingcoreStrategic or Co-development PartnerPartner for serving elderly residents (60+) and providing Adult Protective Services referrals and community resources for seniors.
• Catholic CharitiescoreStrategic or Co-development PartnerReferral partner for social services including food assistance, emergency assistance, and community support programs.
• Domestic Violence SheltercoreStrategic or Co-development PartnerReferral partner for Adult Protective Services and emergency assistance services for victims of domestic violence.
• Richland County Mental HealthcoreStrategic or Co-development PartnerCollaborates on serving individuals with mental health and substance abuse treatment needs who are also receiving public assistance.
• Richland NewhopecoreStrategic or Co-development PartnerPartner for serving individuals with developmental disabilities who may be eligible for Medicaid and other assistance programs.
• Richland County Children ServicescoreStrategic or Co-development PartnerCollaborates on child welfare cases and may refer families for Prevention Retention Contingency services.
• Richland County TransitcoreStrategic or Co-development PartnerProvides transportation resources and collaborates on Non-Emergency Transportation (NET) services for Medicaid recipients.
• Wayfinders Homeless ServicescoreStrategic or Co-development PartnerReferral partner for homeless individuals and families seeking emergency assistance and employment services.
• Richland/ Crawford Workforce Development BoardcoreStrategic or Co-development PartnerOversees workforce development programs including WIOA and provides governance for OhioMeansJobs Richland operations.
• Crawford County Job and Family ServicesminorStrategic or Co-development PartnerRegional partner for workforce development services in the North Central Ohio area.
• Ohio Department of Job and Family ServicescoreStrategic or Co-development PartnerState agency that oversees county JFS operations, sets policy, and administers federal programs including SNAP, Medicaid, and TANF.
• OhioMeansJobs (State System)coreStrategic or Co-development PartnerStatewide job matching system operated by Ohio Department of Job and Family Services. RCJFS operates local OhioMeansJobs Richland center.
• Goodwill of Akron - SCSEPminorStrategic or Co-development PartnerSenior Community Service Employment Program partner providing employment services for older workers.
• Madison Adult Career CenterminorStrategic or Co-development PartnerCareer and education partner providing GED, adult education, and career training resources.
• Mansfield Adult Education - AspireminorStrategic or Co-development PartnerAdult education and literacy partner providing GED classes and basic skills training for job seekers.
• Pioneer Career & Technology CenterminorStrategic or Co-development PartnerVocational and technology training partner for workforce development and career training programs.
• North Central State CollegeminorStrategic or Co-development PartnerPost-secondary education partner for workforce training and educational advancement programs.
• Opportunities for Ohioans with Disabilities (OOD)minorStrategic or Co-development PartnerState vocational rehabilitation agency partner for serving individuals with disabilities in employment services.
• Community Action Commission of Erie, Huron & Richland CountiesminorStrategic or Co-development PartnerCommunity action agency partner providing emergency assistance and support services for low-income residents.
• Mansfield Police DepartmentcoreStrategic or Co-development PartnerLaw enforcement partner for Adult Protective Services, elder abuse investigations, and domestic violence response.
• Richland County Sheriff's OfficecoreStrategic or Co-development PartnerLaw enforcement partner for Adult Protective Services and elder abuse/neglect reporting in unincorporated areas.
• Richland County Prosecuting Attorney's OfficecoreStrategic or Co-development PartnerLegal partner for Adult Protective Services cases, including victim's services division for abuse and exploitation cases.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Summit County Job and Family Services: Northeast Ohio (Akron-area) county JFS providing the same state-mandated benefits and workforce programs. Operates OhioMeansJobs Summit under the same WIOA framework, making it a structural peer to RCJFS.
• Stark County Job and Family Services: East-central Ohio (Canton-area) county JFS administering the same SNAP, Medicaid, OWF, child care, and OhioMeansJobs services. Geographic and demographic neighbor of Richland County with similar industrial-heritage economic profile.
• Lucas County Job and Family Services: Northwest Ohio (Toledo-area) county JFS administering identical benefits programs and workforce development via OhioMeansJobs. Direct comparable peer under the same state-supervised, county-administered model.
• Franklin County Department of Job and Family Services: Ohio county JFS agency administering the same portfolio of SNAP, Medicaid, Ohio Works First, child care, and employment services via OhioMeansJobs Columbus. Same statutory mandate, funding structure, and regulatory framework as RCJFS, differing only by county scale.
• Cuyahoga County Job and Family Services: Large urban Ohio county JFS administering identical state-supervised public assistance programs (SNAP, Medicaid, OWF) plus workforce services. Operates as a direct peer with the same state-mandated service mix and oversight by Ohio Department of JFS.
• Hamilton County Job and Family Services: Southwest Ohio county JFS providing the same SNAP, Medicaid, OWF cash assistance, child care, and OhioMeansJobs workforce services. Same regulatory regime and program architecture, with similar partnership-based service delivery.
• Montgomery County Job and Family Services: Dayton-area Ohio county JFS delivering the same public assistance and workforce development services through OhioMeansJobs Montgomery. Same statutory mandate, funding sources, and state oversight.

Broad incumbents

• Ohio Department of Job and Family Services: State-level agency that oversees all 88 Ohio county JFS offices, sets policy, and administers federal programs (SNAP, Medicaid, TANF). RCJFS operates as a delegated local administrator under ODJFS authority — the statewide incumbent governing the entire county JFS system.

Others

• Area Agency on Aging, Ohio District 5: Regional aging-services agency partnering with RCJFS on Adult Protective Services for seniors (60+). Provides adjacent social services for elderly populations and serves as a referral channel rather than a direct administrative competitor.

Regional players

• Crawford County Job and Family Services: Neighboring Crawford County JFS, identified in RCJFS data as a regional partner for workforce development in North Central Ohio. Provides the same state-supervised benefits administration for a smaller adjacent county.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/richland-county-job-&-family

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Richland County Job & Family