Rowad Al Helool Information Technology

What Rowad Al Helool Information Technology does

Rowad Al Helool Information Technology is a privately-held Iraqi IT services company founded in 2015 and headquartered in Baghdad. With approximately 20 employees, the company delivers a broad portfolio of technology services organized across five core streams: Professional Services (IT consultancy, solution design, project management), Managed Services (SLA management, backup, network and server support), E-Services (ERP, VRM, LMS, and E-Library digital transformation modules), Specialization Services (SOC, infrastructure cabling, data center, edge/VDI, CCTV), and Rescue Services (vulnerability management, penetration testing, incident recovery). Customers are primarily Iraqi government entities, educational institutions, and corporate businesses, with one disclosed enterprise project (Al Jawaheri Residential Complex) for surveillance infrastructure.

The company's technology stack emphasizes integrated IT infrastructure and security solutions tailored to the Iraqi market. Notable components include a 24/7 Security Operations Center (SOC), CCTV video surveillance with AI-based facial recognition and advanced analytics, vulnerability management tools, and network infrastructure services for LAN/WAN/wireless environments. The company also markets proprietary or branded applications in learning management (LMS) and vendor relationship management (VRM). One AI modality — computer vision for facial recognition in CCTV — is disclosed, with no evidence of broader in-house AI/ML development, patents, or research output.

The business model is services-led, combining project-based professional services, recurring managed services contracts, and subscription-style digital transformation offerings (ERP, VRM, LMS, E-Library). Go-to-market is direct sales via the company website, phone, and email, supported by a content/blog channel for top-of-funnel engagement. The company is founder/owner-operated with no disclosed parent company, institutional investors, or venture funding. Operations are confined to Iraq, and no reseller, distributor, or marketplace channels are identified.

Name

Rowad Al Helool Information Technology

Legal name

Rowad Al Helool for Information Technology

Website

https://rdhiq.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Rowad Al Helool is a privately-held Iraqi IT services company founded in 2015 in Baghdad, offering professional, managed, and digital transformation services — including cybersecurity, CCTV with AI facial recognition, and ERP/LMS solutions — to government, education, and corporate clients across Iraq.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industry

Capacity Planning & Asset Lifecycle Management (HDABANAE)

Keywords

• IT consulting services
• Managed IT services
• Cybersecurity services
• Network infrastructure
• Digital transformation

Headquarters

HQ city

Baghdad

HQ country

Iraq

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Expert IT consultancy including comprehensive IT strategies, project management, technical assessment, and solution design. Tailored expert solutions that empower business success.
2. Managed Services: Proactive support solutions including SLA management, storage and backup, network services, server infrastructure, and training and development to keep systems optimized.
3. E-Services: Smart digital services including digital transformation, ERP, VRM, LMS, and E-Library solutions designed to enhance operations and streamline business processes.
4. Specialization Services: Security operation center (SOC), infrastructure cabling, data center facilities, edge services, and active component services including storage, servers, firewall, and security solutions.
5. Rescue Services: Fast, effective recovery services for critical system issues including network security, infrastructure monitoring, security and event management, vulnerability management, penetration testing, and endpoint protection.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Rowad Al Helool is an Iraqi IT services company that delivers consultancy, managed services, and digital transformation solutions to government, education, and corporate clients. Its portfolio spans Professional Services (IT strategy, project management, technical assessment), Managed Services (SLA, storage, backup, network, server), Specialization Services (SOC, infrastructure cabling, data center, edge services), E-Services (ERP, VRM, LMS, E-Library), and Rescue Services (vulnerability management, penetration testing, endpoint protection, incident recovery).

Product overview

Rowad Al Helool is an Iraqi IT services company established in 2015, providing a comprehensive portfolio of technology solutions organized as service modules. The core offerings include Professional Services (consultancy, solution design, project management, technical assessment), Managed Services (SLA management, storage/backup, network, server infrastructure), and E-Services (digital transformation with ERP, VRM, LMS, E-Library). Specialized capabilities include SOC (Security Operations Center), CCTV video surveillance with AI facial recognition, Vulnerability Management, Network Services, and E-Government Transformation. The company also offers Staff Training programs and Rescue Services for emergency recovery. These services function as integrated offerings that can be combined to address client needs across infrastructure, security, and digital transformation requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Services IT consultancy services including solution design, project management, technical assessment, and strategic planning for technology initiatives. Targeted at government, education, and corporate clients.
• Managed Services Ongoing IT operations including SLA management, storage and backup solutions, network support, server infrastructure, and security services. Targeted at organizations requiring continuous IT operations support.
• E-Services Digital transformation solutions including ERP, VRM, LMS, and E-Library systems for streamlining business processes and enhancing operational efficiency. Targeted at organizations pursuing digital transformation.
• Specialization Services Advanced services including SOC (Security Operations Center), infrastructure cabling, data center facilities, edge services (VDI, ERP, CCTV), and active component management including storage, servers, firewall, and security. Targeted at enterprises requiring specialized infrastructure.
• Rescue Services Emergency IT recovery services including network security, infrastructure monitoring, vulnerability management, penetration testing, and endpoint protection. Targeted at organizations responding to critical system incidents.
• Security Operations Center (SOC) 24/7 security monitoring and analysis service that identifies and responds to potential security threats with customized security strategies. Targeted at organizations requiring continuous cybersecurity oversight.
• CCTV Video Surveillance Video surveillance solutions including design, installation, operation, maintenance, AI integration with facial recognition, and advanced analytics with periodic reports. Targeted at real estate, commercial, and government facilities.
• Network Infrastructure Services Network infrastructure design, implementation, and management including LAN, WAN, and wireless networks for seamless connectivity. Targeted at organizations deploying or upgrading network infrastructure.
• Vulnerability Management Services to identify, prioritize, and remediate security vulnerabilities through automated tools and expert manual assessments. Targeted at organizations needing to assess and harden their security posture.
• E-Government Transformation Digital transformation services for government organizations to enhance citizen engagement, streamline processes, and improve service delivery. Targeted at government entities pursuing e-government initiatives.
• Staff Training Training programs covering orientation, system training, best practices, troubleshooting, and customized workshops for staff development. Targeted at organizations upskilling IT and operational teams.

Quantifiable outcome

• 24/7 security monitoring and threat response through SOC services
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature8 records

Partnerships

Six partnerships are on record.

• Unnamed Partner 1OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.
• Unnamed Partner 2OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.
• Unnamed Partner 3OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.
• Unnamed Partner 4OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.
• Unnamed Partner 5OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.
• Unnamed Partner 6OthersPartner logo displayed on Partners & Clients page. No specific partnership details available.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Injazat: UAE-based managed IT services and digital transformation provider serving government and enterprise. Comparable to Rowad because of the overlapping managed-services-plus-digital-transformation delivery model and public-sector / regulated customer base, though at materially larger scale.
• Gulf Business Machines (GBM): Pan-MEA IT services and managed services firm with deep enterprise and government relationships, including in Iraq and the Levant. Comparable to Rowad as a regional incumbent delivering managed services, IT consulting, and digital transformation to large enterprise and public-sector buyers across the Gulf and surrounding markets.
• Moro Hub (G42): UAE managed IT, cloud, and digital transformation services provider. Comparable to Rowad as a regional managed-services and digital-transformation incumbent serving government and large enterprise, with overlapping capabilities in infrastructure, cloud, and managed operations.

Regional players

• Earthlink Telecommunications Iraq: Iraqi ISP and enterprise IT services provider operating across connectivity, managed services, and digital transformation. Comparable to Rowad because both are domestic Iraqi players with multi-vertical reach into government, corporate, and education customers, though Earthlink's primary business is connectivity rather than IT services.
• Middle East Data Systems (MDS Arabia): Saudi Arabia-based IT services firm providing ERP, managed services, and digital transformation to enterprise and government. Comparable to Rowad because of the similar mix of ERP implementation, managed services, and digital transformation offerings to enterprise and public-sector clients in the MEA region.
• Scope Information Systems: Regional IT solutions provider operating in the Levant and Iraq with ERP, IT consultancy, and managed services offerings. Comparable to Rowad as a regional player delivering ERP, IT consultancy, and managed services to enterprise and public-sector customers in overlapping geographies.

Direct peers

• Help AG: Middle East cybersecurity services firm specializing in SOC, vulnerability management, and managed security across the Gulf and surrounding markets. Closest comparable to Rowad's cybersecurity offering (SOC, vulnerability management, penetration testing, endpoint protection) and similar target customer segments in the region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rowadhiq

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rowad Al Helool Information Technology