City of Redmond, Oregon
The City of Redmond, Oregon is a municipal government incorporated in 1910 that serves approximately 37,146 residents across a 16.8 square mile area in Central Oregon, providing water, sewer, and stormwater utilities, public safety, permitting, business licensing, and community development services through digital portals.
- Company typePublic
- Founded1910
- HeadquartersRedmond, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What City of Redmond, Oregon does
The City of Redmond, Oregon is a municipal government incorporated on July 6, 1910, serving approximately 37,146 residents (as of July 2024, per Portland State University) across a 16.8 square mile city limit in Central Oregon. It provides a full-service local government portfolio including water, sewer, and stormwater utilities; public safety through its police department; parks and recreation in coordination with the Redmond Area Parks and Recreation District; community development, planning, and code enforcement; and business licensing and permitting. The City operates through 109 employees organized into departments including Administration, Police, Public Works, Community Development, Engineering, Finance, Human Resources/Risk Management, Parks, Utility Billing, and Airport.
The City's technology stack is a multi-vendor digital service platform rather than a proprietary product. Customer-facing portals include AquaHawk for real-time water monitoring and leak/threshold alerting on advanced meters, MuniBilling for utility payments, OpenGov for business licensing and code compliance complaints, Accela Citizen Access for building permits and planning applications, and ESRI ArcGIS (with Experience Builder and StoryMaps) for interactive mapping including CIP projects, street closures, and park amenities. A Google Translate widget provides multilingual access. Public communication runs through redmondoregon.gov, a Facebook page, an eNotification email newsletter, public meetings, and live Redmond Cams.
The City is funded through a hybrid municipal revenue model: monthly utility charges (water at $20.38 flat plus $1.65 per 100 cubic feet of consumption; sewer at $38.51 per single-family household; stormwater at $9.03 per residential unit), annual business license fees ranging from $75 for standard licenses to $1,575 for retail marijuana, one-time public assembly and service/connection fees, and mandatory garbage collection contracted exclusively to Republic Services. 2026 utility rate increases of 5% water, 4% sewer, and 2% stormwater have been approved. Economic development is supported through a long-standing public-private partnership with Redmond Economic Development Inc. (REDI), including a state-sponsored Enterprise Zone Program offering up to 100% property tax abatement on qualifying new capital investments for three to five years.
City of Redmond, Oregon firmographics
Firmographics- Name
- City of Redmond, Oregon
- Legal name
- City of Redmond, Oregon
- Website
- https://redmondoregon.gov
- Company type
- Public
- Founded year
- 1910
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The City of Redmond, Oregon is a municipal government incorporated in 1910 that serves approximately 37,146 residents across a 16.8 square mile area in Central Oregon, providing water, sewer, and stormwater utilities, public safety, permitting, business licensing, and community development services through digital portals.
- Ownership category
- akta.pro rank
City of Redmond, Oregon industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (9251)
- SIC
- Water Supply (4941), Transportation Services (4700), Refuse Systems (4953)
- akta.pro primary industry
- Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
- akta.pro secondary industry
- Parks, Recreation & Cultural Services (BPAIACAI)
Keywords
Where City of Redmond, Oregon is headquartered
LocationHeadquarters
- HQ city
- Redmond
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
City of Redmond, Oregon business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Water Service - Flat rate plus consumption |
| Subscription | Monthly | Sewer Service - Uniform residential rate |
| Subscription | Monthly | Stormwater Service - Per customer type |
| One time/ perpetual license | Annual | Standard Business License |
| One time/ perpetual license | Annual | Retail Marijuana License and Business License |
| One time/ perpetual license | One time/ perpetual license | Public Assembly Permit Fees |
| One time/ perpetual license | One time/ perpetual license | Service/Connection Fee |
Distribution channels5 records
Marketing channels5 records
City of Redmond, Oregon product offering
Product offeringCore offering
The City of Redmond, Oregon is a municipal government delivering core public services to residents and businesses within its city limits. Its primary offerings include water, sewer, and stormwater utility services with online billing and conservation rebates; business licensing and public assembly permitting through digital portals; code compliance and citizen reporting; police and public safety services; parks, recreation, and cemetery services; planning, building, and engineering services; and GIS-based interactive mapping for property, zoning, and infrastructure information. The city also operates Roberts Field Municipal Airport and coordinates community and economic development programs including the Enterprise Zone incentive.
Product overview
City of Redmond, Oregon operates as a mid-sized municipal government offering residents and businesses a comprehensive suite of city services across utility management, public safety, community development, and civic engagement. The city's digital service portfolio centers on a multi-platform infrastructure combining OpenGov for permitting and licensing, MuniBilling for utility payments, and AquaHawk for real-time water monitoring. Core service offerings include water/sewer/stormwater utilities with online billing and conservation programs, business licensing and public assembly permitting through digital portals, code compliance and violation reporting, interactive GIS mapping via ESRI ArcGIS, police services including online crime reporting, and accessibility services under ADA and Title VI. The city's technology stack emphasizes citizen-facing digital services integrated across multiple platforms to streamline interactions with city government.
Differentiator
Problem solved
Functional benefit
Products and services
- Utility Billing Services City-managed billing for water, sewer, and stormwater services covering residential and commercial customers, with online payment portal, automated phone payments, bank drafting, and billing inquiry support.
- AquaHawk Water Monitoring Real-time online water monitoring platform integrated with advanced water meters that enables residents to track hourly, daily, and monthly water usage, receive leak alerts, and set customized threshold notifications for billing and consumption management.
- Business Licensing Online business license application, renewal, and management system covering standard business licenses, retail marijuana licenses, temporary vendor permits, and door-to-door solicitation licenses through the OpenGov portal.
- Public Assembly Permits Special event permitting system for gatherings of 100+ attendees requiring public assembly permits, including traffic control, sanitary facilities, parking, and insurance requirements through an online application portal.
- Code Compliance Services Code compliance enforcement for overgrown lots, junk vehicles, debris, zoning violations, and signage; residents can submit violation reports online through the OpenGov portal for investigation.
- GIS and Interactive Mapping Geographic information system providing interactive mapping tools, capital improvement project hub, heritage walking tour, street closures and detours, winter maintenance operations, and park amenities, built on the ESRI ArcGIS platform.
- Online Reporting System Citizen service request and complaint submission portal for code violations, graffiti, noise complaints, and non-emergency police reports, including online crime reporting through Coplogic.
- Enterprise Zone Program State-sponsored economic development incentive program offering up to 100% property tax abatement on new capital investments for three years, with potential extension to five years for high-paying job creation, managed through Redmond Economic Development Inc.
- Water Conservation Rebates Rebate program for water-efficient equipment including weather-based irrigation controllers (up to $125), rotating sprinkler heads (up to $3/head, max 20), soil moisture sensors (up to $70), rain sensors (up to $75), and drip conversion kits.
- ADA and Title VI Services
Quantifiable outcome
- 81% manufacturing employment growth from 2010-2018
- +3 more outcomes
Companies that use City of Redmond, Oregon
Customer profileSegments3 records
Ideal customer profiles3 records
City of Redmond, Oregon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature1 record
City of Redmond, Oregon partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Redmond Area Parks and Recreation District (RAPRD)coreCollaborative partnership for parks and recreation services. RAPRD operates activity center, swim center, and provides recreational programs. City maintains public parks while RAPRD runs programs and facilities.
- Redmond Chamber of Commerce & CVBcoreLocated at 446 SW 7th Street. CVB provides visitor information, meeting planning assistance, and conference services. Chamber advocates for local businesses.
- Redmond Economic Development Inc. (REDI)corePrivate non-profit established in 1987 as public-private partnership to encourage economic development, focused on light industrial and manufacturing. Provides business financing, site selection, workforce development assistance.
- Cascade East TransitminorPublic transit service for Central Oregon providing reservation-based transportation. Operating hours Monday-Friday 7am-4pm.
- Redmond School District 2JcoreSecond largest district east of the Cascades serving Redmond, Crooked River Ranch, Terrebonne, Alfalfa, and Tumalo. Operates multiple elementary, middle, and high schools.
- Republic ServicescoreFranchised garbage collection provider (formerly High Country Disposal) operating under exclusive contract with the City. Collects garbage throughout the city per City Code mandate.
- Central Oregon Community College (COCC) - Redmond CampusminorHigher education institution offering credit classes, AAOT degree, training programs, and student services at the Redmond Campus on SE College Loop.
- Oregon State University-Cascades CampusminorUniversity branch offering OSU degrees in smaller setting with one-on-one faculty mentoring, field studies, and research opportunities.
- Deschutes County Health ServicesminorCounty agency providing mosquito control services (the City does not spray) and other public health services.
- Pacific PowerminorElectric utility provider responsible for street light maintenance and outage repair in portions of Redmond's service area.
- Central Electric Co-opminorElectric cooperative providing power service and responsible for street light maintenance in their service area of Redmond.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
City of Redmond, Oregon competitors and assessment
Company assessmentDirect peers
- City of Pendleton, Oregon: Eastern Oregon municipal peer of similar size and economic base (manufacturing, agriculture-adjacent). Comparable in offering water/sewer utilities, public works, and economic development services.
- City of Bend, Oregon: Larger Central Oregon municipal peer operating the same suite of water, sewer, stormwater, planning, and public safety services. Comparable in governance structure and service portfolio, with Bend serving as the regional anchor that Redmond complements as the secondary hub.
- City of Prineville, Oregon: Neighboring Central Oregon city of similar size with overlapping municipal services including water utilities, public works, and economic development. Comparable in scale, regional economy, and reliance on manufacturing/industrial employers.
- City of Madras, Oregon: Smaller Central Oregon peer city offering the same core municipal services — water, sewer, planning, public safety. Comparable in governance, service mix, and high-desert geographic context, though smaller in population.
- City of Hood River, Oregon: Oregon municipal peer with similar population, full utility operations, and a tourism/manufacturing economic base. Comparable in service portfolio and mid-sized municipal governance model.
- City of Lebanon, Oregon: Similar-sized Oregon city offering comparable municipal services (water, sewer, public works, planning). Useful comparison for utility rate structures and small-city service delivery models.
- City of The Dalles, Oregon: Mid-sized Oregon city along the Columbia River with comparable municipal utility operations (water, sewer, stormwater), industrial economic development focus, and similar population band. Closely comparable in scale and service breadth.
Regional players
- City of Sisters, Oregon: Smaller Central Oregon city adjacent to Redmond with overlapping tourism and economic development dynamics. Comparable in geographic context but operates with a much smaller service footprint.
- City of Albany, Oregon: Mid-sized Willamette Valley municipal peer operating water, sewer, and stormwater utilities. Slightly larger population but directly comparable utility service model and rate-setting approach.
Others
- Deschutes County: Regional government entity that provides overlapping services in Redmond's service area (health, mosquito control, planning coordination). Not a direct municipal peer but a key ecosystem partner that shares the Central Oregon constituency.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
City of Redmond, Oregon social profiles
Digital presenceCity of Redmond, Oregon financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Redmond, Oregon leadership team
Management profileNumber of profiles
Profiles4 records
City of Redmond, Oregon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Redmond, Oregon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Redmond, Oregon
What does City of Redmond, Oregon do?
The City of Redmond, Oregon is a municipal government delivering core public services to residents and businesses within its city limits. Its primary offerings include water, sewer, and stormwater utility services with online billing and conservation rebates; business licensing and public assembly permitting through digital portals; code compliance and citizen reporting; police and public safety services; parks, recreation, and cemetery services; planning, building, and engineering services; and GIS-based interactive mapping for property, zoning, and infrastructure information. The city also operates Roberts Field Municipal Airport and coordinates community and economic development programs including the Enterprise Zone incentive.
Is City of Redmond, Oregon a public or private company?
City of Redmond, Oregon is a public company. It is classified as state government owned and is currently operating.
When was City of Redmond, Oregon founded?
City of Redmond, Oregon was founded in 1910. It employs 101 to 250 people.
Where is City of Redmond, Oregon based?
City of Redmond, Oregon is headquartered in Redmond, United States, in the North America region.
Who are City of Redmond, Oregon's main competitors?
Direct peers on record are City of Pendleton, Oregon, City of Bend, Oregon, City of Prineville, Oregon, City of Madras, Oregon, City of Hood River, Oregon, City of Lebanon, Oregon and City of The Dalles, Oregon. Regional players are City of Sisters, Oregon and City of Albany, Oregon. Deschutes County is listed as an others.
Does City of Redmond, Oregon have an API?
No public API is recorded for City of Redmond, Oregon.
What industry is City of Redmond, Oregon in?
City of Redmond, Oregon's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 2213 and its SIC code is 4941.