REFRIGERATION SERVICE CO

What REFRIGERATION SERVICE CO does

Refrigeration Service Company is a family-owned commercial refrigeration and HVAC service business headquartered at 225 Valley Street, S. Williamsport, Pennsylvania, and operating since 1972. It is owned and operated by John H. Dieffenbach III, with the Dieffenbach family having controlled the business since 1982. The company designs, installs, services, and maintains commercial refrigeration, supermarket refrigeration, industrial refrigeration, and HVAC systems for commercial and industrial clients across Northcentral Pennsylvania. It explicitly does not service residential customers. Customers span supermarkets, restaurants, taverns, bars, manufacturing facilities, refrigerated warehouses, meat packing plants, convenience stores, colleges, and schools. The company operates a 24/7 on-call emergency repair model and sells preventive maintenance contracts designed to extend equipment life and improve efficiency. Its core technology and capability is highly trained field-service labor skilled across a broad OEM roster that includes Manitowoc, Carrier, Hoshizaki, Perlick, True, Scotsman, Follett, Beverage Air, and others.

Refrigeration Service Company monetizes through four identifiable revenue streams: (1) emergency service and repair work billed on a professional-services basis, (2) recurring preventive maintenance contracts, (3) equipment and parts sales procured through partnerships with multiple manufacturers, and (4) its Wholesale-Chef sub-brand, which acts as an area dealer for Viking, Manitowoc Foodservice Group, Champion Dishwashing, Star Manufacturing International, and Arctic Air commercial kitchen products. Pricing is quote-based and not publicly disclosed. The go-to-market motion is direct-to-consumer field service: technicians travel to customer sites for installation, repair, and maintenance, with customer acquisition driven primarily through direct phone contact and the company website rather than digital marketing or outbound sales.

The firm is privately held with no external investors, no funding events, no subsidiaries, and no documented M&A activity. There is no disclosed revenue, no patents, no certifications, and no awards documentation in the input data. Brand reputation, multi-OEM technician expertise, long-tenured family ownership, and embedded preventive-maintenance relationships are the primary commercial differentiators; geographic reach is explicitly limited to Northcentral Pennsylvania.

Name

REFRIGERATION SERVICE CO

Legal name

Refrigeration Service Company

Website

https://refrigerationservicecompany.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1–10 employees

Short description

Refrigeration Service Company is a family-owned commercial refrigeration and HVAC installation, repair, and maintenance provider serving supermarkets, restaurants, manufacturers, schools, and convenience stores across Northcentral Pennsylvania since 1972.

Ownership category

akta.pro rank

Product category

Commercial Refrigeration Services

NAICS

Refrigeration Equipment and Supplies Merchant Wholesalers (423740), Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers (423720)

SIC

Refrigeration & Service Industry Machinery (3580), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Refrigeration & Cold-Chain Equipment Service (IMAIABAE)

akta.pro secondary industries

Refrigeration Installation & Replacement (Commercial) (HSAOAJAD), Preventive Maintenance Programs for Refrigeration Systems (HSAOAJAL), Emergency Refrigeration Service (24/7) (HSAOAJAM), Commercial Refrigeration & HVAC (Foodservice) Wholesale (AFAIALAI)

Keywords

• Commercial refrigeration service
• Industrial refrigeration maintenance
• Commercial HVAC service
• Preventive maintenance contracts
• Commercial kitchen equipment

Headquarters

HQ city

S. Williamsport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D

Revenue model

1. Service and Repair: Emergency repair services for commercial refrigeration equipment, available 24/7. Technicians service industrial and commercial equipment including ice machines, walk-in and reach-in coolers and freezers.
2. Preventive Maintenance Contracts: Recurring maintenance contracts designed to increase equipment efficiency and extend equipment lifespan.
3. Equipment and Parts Sales: Sale of commercial refrigeration equipment and parts through partnerships with various manufacturers, offering competitive pricing to customers.
4. Wholesale Chef Division: A division of Refrigeration Service Co. that acts as a dealer for commercial and residential kitchen products including Viking, Manitowoc Foodservice Group, Champion Dishwashing, Star Manufacturing, and Arctic Air equipment.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Refrigeration Service Company provides design, layout, installation, repair, and maintenance of commercial, supermarket, industrial, and HVAC refrigeration systems for commercial and industrial clients in Northcentral Pennsylvania, with 24/7 emergency repair availability and recurring preventive maintenance contracts. The company also operates a Wholesale-Chef division that acts as an area dealer for Viking, Manitowoc Foodservice Group, Champion Dishwashing, Star Manufacturing International, and Arctic Air commercial kitchen equipment.

Product overview

Refrigeration Service Company is a family-owned commercial refrigeration and HVAC service business operating since 1972 (owned by John H. Dieffenbach III). The core offering consists of commercial refrigeration installation, repair, and maintenance services including supermarket refrigeration, industrial refrigeration, and HVAC systems. The company also operates a sub-brand called Wholesale-Chef, which functions as a dealer division for commercial kitchen equipment from manufacturers including Viking, Manitowoc Foodservice Group, Champion, Star Manufacturing International, and Arctic Air. Services support establishments such as supermarkets, colleges, schools, convenience stores, restaurants, taverns, manufacturing facilities, refrigerated warehouses, and meat packing plants.

Differentiator

Problem solved

Functional benefit

Brands

• Wholesale-Chef: A division of Refrigeration Service Co. that serves as an area dealer for Viking commercial and residential kitchen products, Manitowoc Foodservice Group, Champion Dishwashing Machine Specialists, Star Manufacturing International, and Arctic Air.

Products and services

• Commercial Refrigeration Installation, Repair and Maintenance Design, layout, installation, repair, and maintenance of commercial refrigeration, supermarket refrigeration, industrial refrigeration, and HVAC systems for commercial and industrial clients; 24/7 emergency repair availability. Excludes residential customers.
• Preventive Maintenance Contracts Recurring maintenance contracts to increase efficiency and extend the life of commercial refrigeration, supermarket, industrial, and HVAC equipment.
• Commercial Equipment Service Installation and service of commercial refrigeration equipment including ice machines, walk-in and reach-in coolers and freezers, beer dispensing equipment, food display cases, and other commercial and restaurant equipment from brands such as Manitowoc, Carrier, Crown Tonka, Bally, Hoshizaki, Perlick, Beverage Air, True, Silver King, Scotsman, and Follett.
• Wholesale-Chef Division (Commercial Kitchen Equipment Dealer) Dealer division of Refrigeration Service Co. selling Viking commercial and residential kitchen products, as well as commercial equipment from Manitowoc Foodservice Group, Champion Dishwashing Machine Specialists, Star Manufacturing International, and Arctic Air.
• Commercial HVAC Sales and Service Sales and service of heating, ventilation, and air conditioning (HVAC) systems for commercial facilities, provided alongside refrigeration services.

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• VikingcoreChannel Partner/ Reseller/ DistributorWholesale Chef division serves as area dealer for Viking commercial and residential kitchen products.
• Manitowoc Foodservice GroupcoreChannel Partner/ Reseller/ DistributorWholesale Chef division serves as area dealer for Manitowoc Foodservice Group products. Also listed as equipment brand serviced by Refrigeration Service Company.
• Champion Dishwashing Machine SpecialistscoreChannel Partner/ Reseller/ DistributorWholesale Chef division serves as area dealer for Champion Dishwashing equipment.
• Star Manufacturing InternationalcoreChannel Partner/ Reseller/ DistributorWholesale Chef division serves as area dealer for Star Manufacturing International products.
• Arctic AircoreChannel Partner/ Reseller/ DistributorWholesale Chef division serves as area dealer for Arctic Air commercial refrigeration equipment.
• CarrierminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• Crown TonkaminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• BallyminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• HoshizakiminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians, including ice machines.
• PerlickminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• Beverage AirminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• True ManufacturingminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• Silver KingminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.
• ScotsmanminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians, including ice machines.
• FollettminorChannel Partner/ Reseller/ DistributorEquipment brand serviced by Refrigeration Service Company technicians.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Petillo Industries: Regional commercial refrigeration and HVAC service provider in the Northeast/Mid-Atlantic offering installation, service, and maintenance for supermarkets, restaurants, and industrial accounts — directly comparable in size, geography, and service scope.
• CoolSys: Largest pure-play commercial refrigeration and HVAC service provider in North America. Operates break/fix, PM contracts, and installation across supermarkets, restaurants, and industrial customers — the same core model as Refrigeration Service Co., but at vastly greater scale.
• Hoffmann Brothers: Mid-size commercial and residential HVAC/refrigeration service provider with a similar mix of install, repair, PM contracts, and 24/7 emergency response — same operating model, somewhat larger geographic footprint.
• Mechanical Service Systems (MSS): Commercial refrigeration service company focused on supermarket, foodservice, and industrial customers. Provides 24/7 emergency service, PM contracts, and installation across multiple US regions — closely comparable service model and customer mix.
• Service Cold Refrigeration: Commercial refrigeration service company providing installation, repair, and PM for supermarkets, restaurants, and convenience stores. Directly overlaps with Refrigeration Service Co. on equipment types serviced and customer verticals.
• AHI Group (Source Refrigeration & Hillphoenix): Commercial refrigeration service and manufacturing organization serving grocery, foodservice, and industrial customers nationwide. Directly comparable service offering (installation, PM, emergency repair) and overlapping customer verticals.

Broad incumbents

• TRUE Manufacturing: Manufacturer of commercial refrigeration (a partner brand serviced by Refrigeration Service Co.) with a nationwide service footprint through dealer networks. Adjacent incumbent competing for service work on its installed base.
• Heatcraft Refrigeration Products: Large commercial and industrial refrigeration equipment manufacturer with reach into foodservice, cold storage, and industrial customers. Adjacent incumbent — supplies many of the same equipment categories Refrigeration Service Co. services.
• Hussmann: Major commercial refrigeration OEM (display cases, walk-ins, refrigeration systems) with an affiliated service network serving grocery and foodservice customers. Competitor on the service side and a manufacturer of equipment the company services.
• Carrier Commercial Refrigeration: Global HVACR OEM (a partner brand serviced by Refrigeration Service Co.) with a large North American service and installation network serving supermarkets and foodservice chains. Overlaps at the customer level but operates at much greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/refrigeration-service-co

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REFRIGERATION SERVICE CO