What Reliable Screen Supply NZ does

Reliable Screen Supply NZ (also operating as Reliable Screen NZ, and associated with the parent brand 'Hiss') is a New Zealand-owned manufacturer and installer of custom retractable insect screens and security doors. Its product portfolio spans six core lines: Detachable Pleated Screen, Shade Pleated Screen (75% UV block-out), Barrier-Free Screen (low-profile track for wheelchair/pram access), Simplicity Screen (roller blackout using Australian medical-grade fabric), Cabriolet Roller Screen (patented anti-lift tension-adjust mechanism for French doors), and Security Door Screen (316 marine-grade stainless steel mesh with triple locks). Products are custom-manufactured to customer measurements in a range of colors and configurations and are sold with warranties of up to 10 years on fixed parts. Customer segments include residential homeowners (primary), commercial food-service operators, and builders/architects.

The company operates a hybrid go-to-market model. Direct-to-consumer sales run through a toll-free 0800 number, online quote requests, and a Mandarin/Chinese-language support line supported by WeChat, targeting the Asian-NZ homeowner segment. A parallel channel layer consists of an authorized dealer and reseller network served by a dedicated wholesale portal (orders.reliablescreen.co.nz), a 'Become a Reseller' program, and a 'Find A Reseller' locator on the consumer site. Pricing is quote-based for all custom products; the online shop displays placeholder pricing ($1.00) indicating the e-commerce storefront functions primarily as a catalog rather than a transactional channel. Digital marketing is handled via HornTech NZ/AU and a content-marketing blog, with social presence on Facebook.

From an operating perspective, the company runs from a single Auckland showroom/office (4/23 Springs Road, East Tamaki), with blog references to operations since 2012 and the formal entity established circa 2021. The business is privately held with no disclosed funding events, institutional investors, M&A activity, or public filings. After-sales services — warranty registration, repair/remeshing, and care/maintenance content — form a supporting layer that creates modest repeat-customer engagement around a fundamentally one-time-sale product.

Name

Reliable Screen Supply NZ

Legal name

Reliable Screen Supply

Website

https://reliablescreen.co.nz

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Reliable Screen Supply NZ is a privately held New Zealand manufacturer and installer of custom retractable insect screens and security doors, selling made-to-measure products to residential homeowners, builders, and small commercial customers through a direct sales line and an authorized dealer network based in Auckland.

Ownership category

akta.pro rank

Product category

Retractable Insect Screens and Security Doors

NAICS

Blind and Shade Manufacturing (33792)

SIC

Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Screen Repair & Replacement (Window/Door Screens, Mesh, Frames) (HSAGAEAC)

Keywords

• Retractable fly screens
• Security door screens
• Custom insect screens
• Pleated window screens
• Stainless steel security doors

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales

Revenue model

1. Custom Screen Product Sales: One-time product sales of custom retractable fly screens, security doors, and related products. Products are manufactured to order based on customer measurements. Pricing is quote-based for custom installations.
2. Professional Installation Services: Installation services provided through authorized dealers and installers. Installation is a key component of the customer purchase journey.
3. Reseller/Wholesale Channel: Wholesale distribution to authorized resellers through a dedicated wholesale portal. Resellers purchase products for resale and installation.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Reliable Screen Supply NZ is a New Zealand-owned manufacturer that designs, custom-makes, and supplies retractable fly screens and stainless steel security doors for residential and commercial buildings. The company operates its own showroom and dealer network to provide measured, manufactured, and professionally installed screen solutions to homeowners, builders, and architects across New Zealand.

Product overview

Reliable Screen Supply NZ is a New Zealand-owned business specializing in manufacturing retractable fly screens and security doors for residential and commercial buildings. The product portfolio includes six main offerings: Detachable Pleated Screens (retractable pleated mesh screens for insect control), Shade Pleated Screens (pleated screens with 75% UV block-out for privacy), Barrier-Free Screens (ADA-compliant screens with low-profile tracks for wheelchair access), Simplicity Screens (roller-style blackout screens with medical-grade fabric), Cabriolet Roller Screens (adjustable roller screens for French doors), and Security Door Screens (stainless steel security doors with triple-lock systems). All products are custom-made to fit specific window and door measurements and are available in various colors and configurations.

Differentiator

Problem solved

Functional benefit

Products and services

• Detachable Pleated Screen

Quantifiable outcome

• Security doors with 10-year warranty on fixed parts and stainless steel mesh
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered minor and core.

• HornTech AUminorOthersAustralian website development and SEO partner. Powered the company's Australian website presence.
• HornTech NZminorOthersNew Zealand website development and SEO partner. Responsible for website development and Google SEO services.
• Authorized DealerscoreChannel Partner/ Reseller/ DistributorNetwork of authorized installation partners across New Zealand who receive product training and access to wholesale portal. Dealers provide professional measurement and installation services to end customers.
• HisscoreStrategic or Co-development PartnerParent company or brand association. The company states 'Reliable Screen Supply (Hiss)' indicating Hiss as the parent entity behind the Reliable Screen brand in New Zealand.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Centor Architectural: Australian/NZ-headquartered manufacturer of premium retractable insect screens, blinds, and shutters for doors and large openings. Closest direct peer given overlapping retractable screen product, premium positioning, and trans-Tasman geographic footprint.
• Prowler Proof: Australian manufacturer of security screen doors and windows using welded stainless steel mesh, sold through a national dealer network. Direct competitor in the security screen door niche targeting residential customers.
• Crimsafe: Australian manufacturer of stainless steel security screen doors and windows sold through an authorized dealer network. Direct peer in the security door category with shared stainless-steel mesh technology and dealer-channel model.
• Phantom Screens: North American manufacturer and franchisor of retractable insect screens for doors, windows, and large openings with a dealer/installer network. Highly comparable product mechanism (retractable, custom-fit) and channel model.
• Amplimesh: Australian manufacturer of security screen doors and window grilles distributed via dealer networks. Comparable in product category (security insect screens for residential homes) and channel structure.
• OZROLL: Australian manufacturer of retractable fly screens, roller shutters, and outdoor blinds with a dealer/installer network. Direct peer in retractable insect screens with comparable roller/pleated mechanism offerings.
• Clearview Retractable Screens: US-based manufacturer of custom retractable insect screens for doors and windows, sold via a dealer network. Highly comparable custom-manufactured, dealer-distributed retractable screen business.

Broad incumbents

• Brio (Allegion): Australian window and door hardware brand (part of Allegion) offering screens, door hardware, and weatherproofing products. Adjacent incumbent in the same residential screen and door hardware category with broader portfolio reach.

Emerging players

• Security Screen Wholesale: Australian online-direct retailer and wholesaler of security screen doors and window screens. Comparable in security screen door product and online/dealer hybrid distribution, with a more price-focused positioning.

Regional players

• Vista Weatherseal: New Zealand-based manufacturer of screens, doors, and weathersealing products for residential and architectural applications. Comparable NZ-based custom screen manufacturer competing for the same builder and homeowner channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/reliablescreensupplynz
• LinkedInlinkedin.com/company/reliable-screen-supply-nz

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliable Screen Supply NZ