Remedy Wellness Centre

What Remedy Wellness Centre does

Remedy Wellness Centre is an independent, locally owned multi-disciplinary wellness clinic operating from a single location at 200-1075 Pendergast St in Cook Street Village, Victoria, British Columbia. The clinic delivers an integrated care portfolio across six disciplines — Registered Massage Therapy, Chiropractic, Physiotherapy, Acupuncture, Clinical Counselling, and Shockwave Therapy — alongside supporting sub-services such as craniosacral therapy, manual lymphatic drainage, myofascial release, trigger point release, trauma-informed counselling, and a chronic conditions program that coordinates multiple therapies under a single treatment plan. Practitioners operate under a contractor revenue-split arrangement, supported by an intern mentor program that trains massage therapy students and new graduates under senior RMT supervision.

The underlying technology stack is conventional healthcare delivery combined with targeted medical equipment: Extracorporeal Shockwave Therapy for inflammatory conditions, third-party Jane App software for 24/7 online booking, electronic health records, telehealth login, gift card purchasing, and waitlist management, and standard manual therapy modalities. The clinic also publishes an SEO-optimized content blog covering pain conditions and treatment techniques and maintains organic social profiles on Facebook, Instagram, and X as demand-generation channels; no paid acquisition channels are disclosed.

The business model is fee-for-service healthcare, charging per appointment for each discipline with no subscription pricing. Revenue streams include billable clinical sessions, direct insurance billing to most major extended-health providers and to ICBC for motor-vehicle-accident rehabilitation, sale of gift cards online and in person, and online supplements. Pricing is not publicly disclosed, a credit card is required on file for all appointments, and sliding-scale counselling is offered on a case-by-case basis. The go-to-market motion is direct-to-consumer, supported by free 15-minute consultations, evening and Saturday availability, no-referral-required access, and telehealth delivery extending serviceable geography across British Columbia.

Name

Remedy Wellness Centre

Legal name

Remedy Wellness Centre

Website

https://remedywellness.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Remedy Wellness Centre is an independent, multi-disciplinary clinic in Victoria, BC offering massage therapy, chiropractic, physiotherapy, acupuncture, clinical counselling, and shockwave therapy to individual patients, with telehealth extending services across British Columbia.

Ownership category

akta.pro rank

Product category

Wellness Clinic Services

NAICS

All Other Outpatient Care Centers (621498), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Chiropractors (62131)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Medical/Therapeutic Massage (Rehab/Pain Management) (HSALAEAO)

Keywords

• Massage therapy services
• Chiropractic care
• Physiotherapy services
• Clinical counselling
• Acupuncture services

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Fee-for-Service Healthcare Sessions: Primary revenue stream from billable per-session fees for registered massage therapy, chiropractic care, physiotherapy, acupuncture, clinical counselling, shockwave therapy, and related services. Services are charged per appointment with no ongoing subscription. Revenue split model used for practitioner contractors.
2. Direct Insurance Billing: Clinic direct-bills most major extended health insurance providers on behalf of patients, capturing payment at point of service rather than requiring patient reimbursement.
3. Gift Cards: Sale of gift cards in specific dollar amounts or for specific services, sold online or in person.
4. Online Supplements: Online supplement sales mentioned as an additional service offering.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Remedy Wellness Centre is a multi-disciplinary wellness clinic that delivers coordinated hands-on and mental-health services — including registered massage therapy, chiropractic care, physiotherapy, acupuncture, clinical counselling, and shockwave therapy — to individual patients from a single location. It supplements clinical services with a chronic conditions program, gift cards, and retail wellness supplements, and supports the experience with online booking and direct insurance billing.

Product overview

Remedy Wellness Centre is a multi-disciplinary wellness clinic offering an integrated portfolio of healthcare services centered on collaborative, team-based care. The core service offerings include Registered Massage Therapy (RMT), Chiropractic Care, Physiotherapy, Acupuncture, and Clinical Counselling—all delivered under one roof with practitioners who communicate and coordinate on patient treatment plans. Additional services include Shockwave Therapy, a Chronic Conditions Program for persistent pain management, Intern Services for massage therapy students, Telehealth Appointments for remote access, and specialized sub-services such as Craniosacral Therapy, Manual Lymphatic Drainage, Myofascial Release, Trigger Point Release, Couples/Family Counselling, Trauma-Informed Counselling, and Sliding Scale Counselling. The clinic emphasizes a biopsychosocial model of care, offering direct insurance billing, flexible evening and Saturday scheduling, and free 15-minute consultations. Services are accessible both in-person at their Victoria, BC location and via telehealth for patients across British Columbia.

Differentiator

Problem solved

Functional benefit

Products and services

• Registered Massage Therapy Hands-on manual therapy delivered by registered massage therapists to individual patients for pain relief, injury recovery, relaxation, and chronic-condition management.
• Chiropractic Care Chiropractic assessment and treatment of the spine, joints, and musculoskeletal system for individual patients, including adjustments and supportive therapies.
• Physiotherapy Physiotherapy assessment, rehabilitation exercises, and manual techniques for injury recovery, post-surgical rehab, and movement dysfunction in individual patients.
• Acupuncture Traditional and/or clinical acupuncture treatment delivered to individual patients for pain management, stress, and a range of musculoskeletal and systemic conditions.
• Clinical Counselling One-on-one mental-health counselling sessions provided by a registered counsellor to individual patients for stress, anxiety, depression, life transitions, and co-occurring chronic conditions.
• Shockwave Therapy Non-invasive shockwave (acoustic wave) treatment used as a modality within the clinic's manual-therapy services for individual patients with tendinopathies, stubborn soft-tissue injuries, and certain chronic musculoskeletal conditions.
• Chronic Conditions Program A structured, multi-disciplinary care program that coordinates the clinic's massage, chiropractic, physiotherapy, acupuncture, and/or counselling services for individual patients managing complex or chronic health conditions.
• Wellness Gift Cards Prepaid gift cards redeemable against the clinic's wellness services, sold to individual consumers for personal use or as gifts.
• Wellness Supplements

Quantifiable outcome

• Shockwave therapy achieves 94% success rate for Plantar Fasciitis and heel spurs, 91% for Calcific Tendonitis

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• ICBC (Insurance Corporation of British Columbia)coreChannel Partner/ Reseller/ DistributorRemedy Wellness Centre direct-bills ICBC for physiotherapy and other services covered under ICBC claims for motor vehicle accident rehabilitation. The clinic coordinates multi-disciplinary treatment plans for ICBC patients including assessment, manual therapy, exercise prescription, and adjunct therapies.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Massage Addict: Canada's largest membership-based massage therapy chain. Directly comparable on RMT-led service model and Canadian patient demographic, differentiated by membership pricing and chain scale versus Remedy's independently-owned clinical positioning.
• Hand & Stone Massage and Facial Spa: Franchise massage and spa concept with locations across North America. Comparable on per-session massage therapy revenue model and supplementary service (facial) cross-sell, but more retail/spa-led than Remedy's clinically-positioned offering.
• Back in Motion Rehab: BC-based multi-disciplinary rehab clinics offering physiotherapy, massage therapy, kinesiology and return-to-work services. Directly comparable in geography, multi-discipline mix, and rehabilitation positioning.
• Myodetox (Myo): Urban, design-forward massage and rehab clinic concept operating in major Canadian cities with a curated service menu spanning deep tissue, sports, and recovery work. Closely comparable to Remedy's premium-positioned, multi-discipline, single-city wellness model.
• Athlete Care: Canadian multi-disciplinary sports medicine and rehab clinics offering physiotherapy, chiropractic, massage, and sports injury services. Comparable service mix and clinical positioning, anchored in active/athletic patient segment similar to Remedy's sports-injury use cases.

Broad incumbents

• CBI Health Group: Canada's largest multi-disciplinary allied health networks with physiotherapy, massage therapy, chiropractic and rehab services across the country. Highly comparable multi-discipline model, scaled and well-capitalized incumbent versus Remedy's independent single-site operation.
• Lifemark Health Group: National Canadian provider of physiotherapy, massage therapy, occupational therapy, and employer/insurer health services. Shares Remedy's multi-discipline rehab and direct-billing playbook but at significantly larger scale and broader geographic footprint.

Regional players

• Kirmac: BC-based collision and MVA repair company that has expanded into recovery and rehabilitation services. Relevant as a shared ICBC-billing channel competitor in British Columbia even though their core business is auto body rather than allied health.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/RemedyWellness1
• Facebookfacebook.com/RemedyWellnessCentre
• Instagraminstagram.com/remedywellnesscentre
• LinkedInlinkedin.com/company/remedy-wellness-centre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Remedy Wellness Centre