Research Pet and Bird Hospital

What Research Pet and Bird Hospital does

Research Pet and Bird Hospital, operating as Austin Pet & Exotic Hospital (legal name: Research Boulevard Pet Bird Hospital), is a single-location companion and exotic animal veterinary hospital at 5712 Burnet Road in Austin, Texas. The practice employs approximately 9 staff and delivers primary care, emergency care, and surgery for dogs and cats alongside specialized exotic animal medicine covering birds, reptiles, amphibians, and small mammals ("pocket pets"). It operates within the Thrive Pet Healthcare network, a multi-site veterinary consolidator that supplies back-office infrastructure, branding, and a national membership program.

The hospital's service mix spans consultations, surgical procedures, grooming, and an on-site pharmacy. It participates in the Thrive Plus membership — an annual subscription covering preventive care at fixed monthly fees — layered onto fee-for-service revenue. Client payment flexibility is supported by CareCredit financing. Clinical capability is extended through referral partnerships with PetCure Oncology (radiation oncology), Veterinary Cancer Group (oncology), and VitalRads (radiology), and the practice offers a 24/7 client advice line via whiskerDocs.

The business model combines fee-for-service veterinary consultations and procedures, recurring subscription revenue through Thrive Plus, ancillary retail revenue (pharmacy, grooming), and downstream referral economics with specialty providers. Customer acquisition is principally local — walk-ins, referrals, and word-of-mouth within the Austin metro — with the exotic-pet specialty positioning serving as the principal differentiator in a metro where relatively few clinics advertise explicit exotic capability.

Name

Research Pet and Bird Hospital

Legal name

Research Boulevard Pet Bird Hospital

Website

https://researchpet.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Research Pet and Bird Hospital is a single-location Austin, Texas veterinary clinic (Austin Pet & Exotic Hospital) within the Thrive Pet Healthcare network, delivering primary, emergency, and exotic animal care for birds, reptiles, amphibians, and pocket pets to local pet owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAMAAAH

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

SECONDARYCRALAIAJ

Pet Services (Grooming, Training, Daycare)

Consumer Products & Retail/Specialty Retail (Hobby, Books, Office, Pet, Toys)/Pet Services (Grooming, Training, Daycare)

Keywords

• Veterinary clinic services
• Exotic pet care
• Pet wellness exams
• Emergency veterinary care
• Pet grooming services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Consultations and Medical Services: Revenue from wellness exams, sick/illness exams, vaccinations, heartworm prevention, flea and tick prevention, and diagnostic testing services.
2. Surgical Procedures: Revenue from spay and neuter, dental care, mass removal, bone fractures, and specialty surgeries performed at the clinic.
3. Grooming and Bathing Services: Pet grooming including nail trims, full grooming, bathing, and specialty grooming services such as hydro massage and aromatherapy.
4. Thrive Plus Membership: Subscription membership program offering unlimited free pet exams, 10% off services, $5 basic nail trims, and access to HereFurYou Helpline powered by whiskerDocs.
5. Pharmacy and Prescription Products: Prescription medications and pet health products dispensed through the clinic pharmacy with online refill options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Research Pet and Bird Hospital (Austin Pet & Exotic Hospital) provides primary, emergency, and specialty veterinary care for dogs, cats, and exotic pets including birds, reptiles, amphibians, and small mammals (pocket pets) in Austin, Texas. The clinic delivers wellness exams, vaccinations, preventive care, surgery, dental care, grooming, diagnostic imaging, oncology, and rehabilitation services. As part of the Thrive Pet Healthcare network, it offers additional specialty services and a subscription membership program (Thrive Plus) with unlimited free exams and service discounts.

Product overview

Research Pet and Bird Hospital (operating as Austin Pet & Exotic Hospital within the Thrive Pet Healthcare network) is a comprehensive veterinary care provider offering a broad portfolio of services organized across primary care, specialty care, emergency care, and urgent care tiers. The core service portfolio includes wellness and preventive care (wellness exams, vaccinations, heartworm and flea/tick prevention, dental care, spay/neuter), diagnostic services (laboratory testing, imaging), emergency and critical care, and specialty services (surgery, oncology with chemotherapy and radiation therapy, cardiology, dermatology, internal medicine, neurology, rehabilitation, acupuncture, dentistry and oral surgery). The hospital specializes in exotic animal care for birds, reptiles, amphibians, and small mammals (pocket pets), as well as large animal services for equine and ruminant species. The practice also offers ancillary services including pet grooming, bathing, boarding/daycare, microchipping, pharmacy prescriptions, and a membership program (Thrive Plus) providing unlimited free exams, 10% discounts, and $5 nail trims. This multi-tiered, multi-species veterinary platform is delivered through the broader Thrive Pet Healthcare network of partner hospitals across the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary and Emergency Veterinary Care (Austin Pet & Exotic Hospital) Primary and emergency veterinary care facility providing wellness, preventive, and emergency care for dogs, cats, pocket pets, and exotic animals in Austin, Texas.
• Wellness Exams Regular veterinary check-ups to catch underlying health problems early, provide preventative care, and support overall pet health and well-being.
• Sick/Illness Exams Veterinary diagnostic services for common pet health issues including vomiting, itching, lumps, and limping.
• Vaccinations Preventive vaccination services to help prevent contracting disease or lessen symptom severity if disease is contracted.
• Heartworm Prevention Consistent heartworm preventative medication to protect dogs and cats from serious and potentially fatal heartworm disease transmitted by mosquito bites.
• Flea & Tick Prevention Parasite prevention treatments to address fleas causing itchy skin and skin infections, and ticks carrying diseases such as Lyme Disease and Ehrlichiosis.
• Preventive Pet Dental Care Routine cleanings to tooth extractions provided by primary care veterinarians and dental specialists for everyday dental maintenance and complex dental cases.
• Spay & Neuter Surgical sterilization procedures recommended for pets not intended for breeding, associated with longer and healthier lives.
• Diagnostic Testing Laboratory testing including blood, urine, and fecal analysis, plus diagnostic imaging such as X-rays, CT, MRI, and ultrasound.
• End-Of-Life Care Medical assistance and emotional support services during difficult end-of-life decisions for pets.
• Pet Grooming and Bathing Comprehensive pet grooming including nail trims, full grooming, bathing, and specialty grooming services such as hydro massage and aromatherapy.
• Avian Care Specialized veterinary care for birds including ongoing health monitoring and support for long-term well-being of feathered companions.
• Reptiles & Amphibians Care Exotic pet veterinary care addressing the unique needs of reptiles and amphibians with species-specific personalized care.
• Small Mammal Exotics (Pocket Pets) Care Veterinary care for rabbits, mice, ferrets, sugar-gliders, and other small mammal exotics requiring regular attention for health maintenance.
• Thrive Plus Membership Annual subscription membership offering unlimited free pet exams, 10% off care services, $5 basic nail trims, HereFurYou Helpline powered by whiskerDocs, and exclusive offers. 12-month commitment required.
• Emergency Care 24/7 emergency veterinary care for pets with serious or life-threatening conditions requiring immediate medical treatment, hospitalization, surgery, or advanced diagnostics.
• Urgent Care Walk-in outpatient service providing prompt access to veterinarians for non-life-threatening conditions requiring immediate attention outside regular business hours.
• Surgery Services Comprehensive surgical care including spay & neuter, dental surgery, mass removal, bone fractures, cardiology procedures, soft tissue surgery, orthopedic surgery, and neurosurgery.
• Advanced Imaging and Radiology Diagnostic imaging services including X-rays, ultrasound, echocardiogram, MRI, and CT scans for detailed internal organ and bone assessment.
• Radiation Therapy Cancer treatment using focused radiation beams to eliminate cancer cells, including Stereotactic Radiation Therapy (SRT), Image-Guided Radiation Therapy (IGRT), palliative therapy, and Intensity-Modulated Radiation Therapy (IMRT) options.
• Chemotherapy Cancer treatment using anti-cancer drugs administered orally, intravenously, subcutaneously, or directly into tumors.
• Rehabilitation Services Non-invasive rehabilitation therapies including therapeutic exercise, underwater treadmill, laser therapy, massage, acupuncture, and regenerative medicine (stem cell and PRP therapies).
• Internal Medicine Specialty care for complex conditions affecting internal organs including diabetes, Cushing's, thyroid disorders, and kidney disease.
• Dermatology Treatment for skin, ear, hair, and claw conditions including allergies, infections, parasites, and autoimmune diseases.
• Acupuncture Veterinary acupuncture using tiny needles to relieve pain, muscle spasms, increase nerve regeneration, and improve circulation.
• Veterinary Oral Surgery Advanced dental surgical procedures including complex tooth extractions, periodontal surgery, jaw fracture repair, and oral tumor removal.
• Critical Care Intensive care unit (ICU) services for pets requiring around-the-clock monitoring and intensive management of serious medical conditions.
• Microchip ID Permanent identification microchip implantation placed beneath the skin for reliable pet identification and recovery.
• Boarding & Daycare Pet boarding and daycare services providing safe accommodations and care for pets while owners are away.
• Pharmacy Services In-house veterinary pharmacy providing prescription medications and wellness products with online refill options.

Quantifiable outcome

• Thrive Plus membership provides unlimited free exams and 10% off all services
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• whiskerDocscoreTechnology or IntegrationwhiskerDocs powers the HereFurYou Helpline providing 24/7 free pet advice from credentialed veterinary technicians accessible via Pet Portal or Thrive Pet Healthcare app.
• PetCure OncologycoreStrategic or Co-development PartnerPetCure Oncology partnership provides advanced radiation therapy for pets including Stereotactic Radiation Therapy (SRT), Image-Guided Radiation Therapy (IGRT), and other radiation modalities through board-certified veterinary radiation oncologists.
• Veterinary Cancer GroupcoreStrategic or Co-development PartnerPartnership with Veterinary Cancer Group provides Southern California radiation therapy centers with advanced oncology specialists and compassionate cancer care for pets.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CityVet: Multi-location primary care veterinary chain headquartered in Dallas with strong Texas presence. Comparable as a regional multi-clinic veterinary operator offering wellness, surgery, and grooming with a membership-style wellness plan; operates in overlapping Texas markets.
• Avian & Exotic Animal Hospital of Georgia: Specialty exotics-only veterinary hospital focused exclusively on birds, reptiles, and small mammals. Highly comparable as a niche competitor in the exotic veterinary space, demonstrating the focused model the Austin clinic's exotics service line competes against nationally.
• Pet Specialists of Austin: Local Austin specialty veterinary practice offering internal medicine, surgery, oncology, and emergency care. Directly comparable as a competing specialty/surgical referral option in the same Austin metropolitan market.

Emerging players

• Veterinary Emergency Group (VEG): Fast-growing emergency veterinary chain with an open-floor customer-facing care model. Comparable as a competing after-hours emergency destination that captures urgent cases which the Austin clinic's limited Saturday schedule cannot serve.

Broad incumbents

• MedVet: Specialty and emergency veterinary healthcare provider with hospitals across the US. Comparable as a network offering specialty referral, emergency, and advanced diagnostics; relevant as a competing specialty referral destination for Austin-area general practices.
• National Veterinary Associates (NVA): Large community of veterinary hospitals across the US and internationally, including specialty, emergency, and general practice. Comparable as a parent/operator of partner-clinic veterinary networks similar to Thrive Pet Healthcare's model.
• Banfield Pet Hospital: Nationwide chain of primary-care veterinary clinics, many co-located inside PetSmart stores, with a wellness/membership program (Optimum Wellness Plans) analogous to Thrive Plus. Comparable in primary care, vaccination, and preventive focus, with a national subscription model for recurring revenue.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital network focused on advanced care (oncology, cardiology, surgery, ER). Comparable to the specialty and emergency tier of the Thrive network that Research Pet and Bird Hospital refers into.
• VCA Animal Hospitals: Largest network of animal hospitals in the US and Canada, offering primary, specialty, and emergency care across dogs, cats, and exotics. Direct comparability as a multi-location veterinary platform with broad service menus and corporate backing, though VCA operates at significantly greater scale than the Thrive partner clinic model.

Regional players

• Heart of Texas Veterinary Specialty Center: Specialty veterinary hospital serving the Austin/Central Texas region with 24/7 emergency and specialty services. Comparable as a local competitor for specialty referrals and emergency cases that the Austin clinic cannot fully capture.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ResearchBlvdPet
• LinkedInlinkedin.com/company/research-pet-and-bird-hospital

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Research Pet and Bird Hospital