What Keolis Grand Nancy does

Keolis Grand Nancy is the exclusive delegated public transport operator of the Métropole du Grand Nancy in northeastern France, running the STAN multi-modal network under a concession contract with the metropolitan authority. The legal entity is a private French subsidiary of Keolis Group; it employs 853 staff including 614 drivers and operates a 210-vehicle fleet (25 electric trolleybuses, 89 standard buses, 48 articulated buses, 37 BHNS, and 13 minibuses) across 33 regular and on-demand lines serving 20 communes.

Its service portfolio covers fixed-route transit (5 high-frequency Tempo tram-style lines T1–T5, with T1 electrified trolleybus; 9+ urban lines; the Corol circular line; suburban, proximity, school, and express lines), on-demand microtransit (Résago 1–4 zones, Résago Matin, Résago Dimanche), night services (Flexo Soirée and Pleine Lune), free electric city shuttles (Citadines 1 and Citadines 2, fully electric since 2024), paratransit (HandiStan door-to-door with adapted vehicles), event shuttles (ASNL, SLUC, Nancy Open Air), accessibility accompaniment (Stan me guide), and disruption rerouting (Plan B). The digital layer combines the STAN mobile app (real-time arrivals, route search, geolocated stops), the Cityway-developed NéMO m-ticketing app (QR-code purchase, loading and validation), the SimpliCitès contactless smart card (10-year validity), and the e-boutique online portal.

Revenue is generated from fare-paying ridership (single tickets €1.80–€2 on-board, 10-ride passes €14.50–€16.50, 24-hour passes €5–€5.60, monthly subscriptions €29–€53.50, annual calendaire subscriptions and pay-per-use formulas with monthly caps), partially subsidized by employer PDE/PDIE transport plans (minimum 50% employer contribution). Distribution spans e-boutique, 60+ partner retailers, 60+ automatic vending machines, on-board sales, and the Espace Info Mobilités agency. The operator is funded through a combination of commercial fares, employer contributions, and public service compensation (versement mobilité) from the Métropole du Grand Nancy; a deliberate fare-free policy is being phased in for youth under 18, seniors 65+, weekend/holiday travel, and CMI/pension card-holders. Intermodal partnerships (TER Fluo Grand Est trains, 11 P+R facilities, VélOstan'lib bike-share with 37 stations, Citiz car-share, Mobicoop carpooling) extend the addressable mobility footprint beyond pure transit.

Name

Keolis Grand Nancy

Legal name

Keolis Grand Nancy

Website

https://reseau-stan.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Keolis Grand Nancy is the contracted operator of the STAN public transport network serving 20 communes of the Métropole du Grand Nancy, France, running bus, trolleybus, on-demand, night, and paratransit services plus intermodal partnerships for 853 employees and the wider metropolitan ridership.

Ownership category

akta.pro rank

Product category

Public Transit Services

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Urban Transit Systems (48511), Mixed Mode Transit Systems (485111), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Suburban/Regional Commuter Bus Operators (TLAFAGAC)

akta.pro secondary industries

Public Transit Bus Operators (Municipal/Regional) (TLAFAAAI), Tourist/Attraction Circulator Shuttles (Downtown/Theme Parks) (TLAFAJAL), Intercity Bus Feeder & First/Last-Mile Connector Operators (Scheduled) (THAIADAJ)

Keywords

• Public transit operations
• Urban bus services
• On-demand transport
• Paratransit services
• Intermodal mobility

Headquarters

HQ city

Nancy

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public Transit Fares: Revenue generated from sale of transport tickets including single journeys, 10-ride passes, 24-hour passes, and monthly/unlimited subscriptions. Operated under contract with Métropole du Grand Nancy.
2. Parking Relais Revenue: P+R facilities generate revenue through parking fees on weekends and public holidays, and when users without valid transport tickets use the parking
3. Employer Transport Contributions: Enterprises with PDE/PDIE plans contribute to employee unlimited subscriptions, with mandatory minimum 50% employer participation

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Keolis Grand Nancy operates the STAN public transport network under contract with Métropole du Grand Nancy, providing urban bus, trolleybus, on-demand, night, school, paratransit, and electric shuttle services across 20 communes. The company sells transport tickets and subscriptions through an e-boutique, partner retailers, ticket vending machines, on-board sales, a customer service agency, and a mobile ticketing application. Complementary mobility services include park-and-ride facilities, bike sharing, car sharing, carpooling, and integration with regional rail (TER Fluo Grand Est).

Product overview

STAN (Société des Transports de l'Agglomération Nancéienne) is a multi-modal public transport network operated by Keolis Grand Nancy, serving 20 communes across the Greater Nancy metropolitan area. The core offering consists of 5 Tempo tram-style bus lines (T1-T5), 9 urban lines (11-22), a Corol circular line, suburban and proximity lines, 2 electric Citadine shuttles, and 2 express lines, supported by 210 vehicles including 25 electric trolleybuses on T1. On-demand services include Résago (zones 1-4, Sunday, and morning services), night services (Flexo Soirée and Pleine Lune), and the HandiStan paratransit service. The digital ecosystem comprises the STAN mobile app for real-time information, the NéMO m-Ticket application for mobile ticketing, the SimpliCités contactless smart card, and the e-boutique online shop. Intermodal connections include TER Fluo Grand Est trains, 11 park-and-ride facilities, VélOstan'lib bike sharing, Citiz car sharing, and Mobicoop carpooling. Specialized services include Plan B diversion routing, Stan me guide personal accompaniment, Phitech accessibility remotes, and shuttle services for sports venues (ASNL, SLUC) and concerts (Zénith Nancy Open Air). Recent expansions include free travel for youth under 18 (since 2022), seniors 65+ (August 2025), and free weekends (July 2026), as well as 100% electric Citadine fleets.

Differentiator

Problem solved

Functional benefit

Brands

• STAN: Public transport network of the Métropole du Grand Nancy, operated by Keolis Grand Nancy
• Tempo
• Résago
• Citadines
• Flexo Soirée
• Pleine Lune
• Handistan

Products and services

• STAN Bus and Trolleybus Network Core urban public transport network of 5 Tempo tram-style lines (T1-T5, with T1 as trolleybus), 9 urban lines (11-22), Corol circular line, suburban lines, proximity lines, school lines, and 2 express lines, serving 20 communes of Métropole du Grand Nancy.
• Tempo Lines (T1-T5) High-frequency tram-style bus backbone of the STAN network, operating daily until 00:30, connecting hospitals, universities, and city center; T1 runs with electric trolleybuses.
• Corol Circular Line Circular bus line connecting Laxou, Nancy, Jarville, Vandoeuvre, and Villers, part of the core high-frequency network with extended operating hours.
• Résago On-Demand Transport On-demand transport service covering four zones (Résago 1-4), Résago Matin early-morning service, and Résago Dimanche Sunday service. Reservations made via app or phone, with vehicles arriving within 30 minutes or at scheduled times.
• Flexo Soirée Evening return service from Nancy city center to all communes, operating from 21:30 to 00:30 with no reservation required.
• Pleine Lune Late-night service from 1:30 to 4:30 on Thursday, Friday, and Saturday nights, serving student residences in Laxou, Vandoeuvre, and Villers.
• Citadines Electric Shuttles Free electric shuttle services in pedestrian zones: Citadine 1 in Nancy city center (15-20 minute frequency, 7h-19h30 Mon-Sat) and Citadine 2 in Vandoeuvre (30-minute frequency, 10h-19h30 Mon-Sat). Passengers board or alight anywhere in the pedestrian zone by signaling the driver. Fleet operated with 100% electric vehicles since 2024.
• HandiStan Paratransit Service Door-to-door paratransit service for wheelchair users, visually impaired, and mobility-reduced passengers. Adapted vehicles carry up to 3 wheelchairs or 4 seated passengers, operating 6:45 to midnight daily with commission-based admission. A new mobile application launched in 2025 enables online booking, replacing phone-only reservations.
• Stan me guide Personal Accompaniment Free personalized accompaniment service helping passengers with difficulty using buses to travel independently on the STAN network, including a diagnostic session and tailored trip assistance.
• Plan B Diversion Service Pre-planned alternative routing service providing up to 3 diversion routes (B1, B2, B3) when city center is inaccessible due to demonstrations or events, bringing passengers as close as possible to their stops.
• SLUC Basketball Shuttles Post-match shuttle buses for SLUC basketball games at Palais des Sports, with routes to Vandoeuvre Nations and Jarville Sion.
• ASNL Football Shuttles Post-match shuttle buses for ASNL football matches at Stade Marcel Picot, with 4 routes serving Villers, Plateau de Haye, Vandoeuvre, and Seichamps.
• Navettes Nancy Open Air Concert Shuttles Free special shuttle buses provided for the Nancy Open Air concert series attendees.
• NéMO m-Ticket Mobile Application Mobile ticketing application for purchasing, loading, and validating Stan and MixCitès tickets via QR code scanning at validators on board vehicles or at platform stops.
• STAN Mobile Application Official iOS and Android application providing real-time next departures, route search, traffic information, and network map access with geolocation-based nearby stops.
• SimpliCitès Contactless Smart Card Contactless smart card with 10-year validity used for loading Stan and MixCitès transport titles. Personal card with photo and name, rechargeable at distributors, agency, or online e-boutique.
• Parkings Relais (P+R) 11 park-and-ride facilities with approximately 1,300 spaces, connected to bus and tram lines; free for valid Stan ticket holders on weekdays, free all day on weekends (except Nancy Deux Rives).
• VélOstan'lib Bike Sharing Self-service bike rental with 37 stations across the metropolitan area, offering Stan subscribers a reduced subscription of 15€/year (vs 25€/year) including 30 free minutes per trip.
• Citiz Car Sharing Self-service car rental at 10 stations in the agglomeration, with unlimited Stan subscribers receiving preferential rates.
• Mobicoop Carpooling Community Carpooling community developed in partnership with Mobicoop, a commission-free open-source cooperative platform, targeting 500 registered Stan users to address mobility gaps in areas with limited bus service.
• TER Fluo Grand Est Rail Integration Rail integration service allowing Stan and MixCitès tickets to be used on TER trains within the Métropole du Grand Nancy at designated stations, with combined Stan + TER subscriptions offering 10% discount.

Quantifiable outcome

• 853 employees including 614 drivers serving 20 communes
• +1 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• MobicoopcoreStrategic or Co-development PartnerPartnership with Mobicoop to create the first community of STAN carpoolers. Mobicoop is a commission-free carpooling platform developed as open-source software. The goal is to address transportation gaps in areas with limited bus service, creating a safe carpooling community for Stan users.
• VélOstan'libcoreStrategic or Co-development PartnerBike sharing service of the Grand Nancy metropolitan area. STAN subscribers receive reduced rates (€15/year instead of €25/year) with 30 minutes free per trip. Service operates at 37 stations across the network.
• TER Fluo Grand EstcoreChannel Partner/ Reseller/ DistributorTrain services integrated with STAN network. STAN tickets valid on TER trains within the Métropole at stations in Nancy, Laneuveville-devant-Nancy, Jarville-la-Malgrange, Houdemont, Ludres, Messein, Neuves-Maisons, Pont-Saint-Vincent, Champigneulles, Frouard, Liverdun, and Pompey.
• Cityway (JC Decaux)coreTechnology or IntegrationDeveloper of the NéMO mobile application used for ticket purchasing, loading, and QR code validation on STAN network.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CTS Strasbourg: Public transit operator for the Eurométropole de Strasbourg; comparable urban transit network serving a mid-sized French metropolitan area with bus and tram operations.
• Keolis Lyon: Sister Keolis subsidiary operating the TCL network in Lyon; comparable sister entity within the Keolis group running bus, tram, and metro services under a DSP contract for a French metropolitan authority.
• Lignes d'Azur (Nice): Public transit network serving the Métropole Nice Côte d'Azur; comparable large-scale urban bus and tram network under a French delegated contract model.
• Transdev: One of the largest European public transit operators with substantial delegated contracts in France; directly comparable business model operating multimodal urban networks for metropolitan authorities.
• RATP Dev: Major French public transit operator running delegated urban and intercity networks across France and internationally; directly comparable to Keolis Grand Nancy as a contracted municipal/regional bus and multimodal operator.
• Twisto (Caen): Keolis subsidiary operating the public transit network for Caen la Mer; sister-group operator comparable in scale and DSP structure to Keolis Grand Nancy.
• Tisséo Voyageurs: Public transit authority/operator for Toulouse Métropole; comparable urban transit network with bus, metro, and tram operations for a French metropolitan area.
• Ilévia (Kéolis Lille Métropole): Public transit operator for the Métropole Européenne de Lille; directly comparable delegated network with bus, metro, and tramway services under a Keolis group DSP contract.

Others

• VélOstan'lib: Public bike-sharing system of Métropole du Grand Nancy, integrated with STAN subscriptions; adjacent micro-mobility provider that complements rather than competes with Keolis Grand Nancy's transit network.
• Carsat (Citiz): Cooperative car-sharing operator that partners with STAN to offer preferential rates to subscribers; adjacent mobility ecosystem player integrated with Keolis Grand Nancy's intermodal offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ReseauStan
• Facebookfacebook.com/Reseau-Stan-Officiel
• Instagraminstagram.com/reseaustanofficiel
• LinkedInlinkedin.com/company/keolis-grandnancy

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keolis Grand Nancy