The Residence at Melrose Station

What The Residence at Melrose Station does

The Residence at Melrose Station is a private-pay senior living community located at 158 Essex Street in Melrose, Massachusetts, that has been in continuous operation since opening in August 2017. The community delivers a four-tier continuum of care — Independent Living, Assisted Living, the Reflections Memory Care program (covering Alzheimer's and early-onset dementia), and Temporary Stay / Respite Care — under an "Open Campus" model that allows residents to transition between care levels without relocating. It is wholly owned and operated by LCB Senior Living, a Norwood, Massachusetts-based, privately held operator that runs 41 properties across 7 states, is the 2nd-largest senior housing provider in New England, and serves more than 4,000 residents with operating roots tracing back to Newton Senior Living in the mid-1990s.

The community's service stack centers on hospitality-trained associates (all certified by the National Institute for Dementia Education), chef-prepared "Everyday Gourmet" dining, an Emerald Suite concierge offering, and an exclusive corporate partnership with REACT Neuro for cognitive-health monitoring and predictive analytics covering Parkinson's, dementia, urinary tract infections, and fall-risk. Resident-facing technology includes Alexa devices, virtual-tour navigation on the website, a SecureCafe online resident-services payment portal, and an interactive brochure with video testimonials. Marketing and lead generation run through LCB's corporate channels — website, Google/Caring.com/Senior Advisor reviews, Facebook, LinkedIn, downloadable brochures, and a healthcare-professional referral pipeline for social workers and discharge planners.

Commercially, the community is private-pay only and does not publicly disclose pricing; reviewers describe it as luxury and premium-priced relative to peers, with monthly fees covering housing, dining, transportation, activities, and 24-hour staffing, and additional tiered fees scaling with the level of personal care, medication management, and advanced-care coordination required. Customer acquisition is direct-to-consumer, driven by scheduled in-person tours, virtual tours, online inquiry forms, and family referrals, with the resident mix spanning Boston-metro suburbs including Melrose, Saugus, Malden, Medford, Stoneham, and Wakefield.

Name

The Residence at Melrose Station

Legal name

LCB Senior Living

Website

https://residencemelrosestation.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

The Residence at Melrose Station is a private-pay senior living community in Melrose, Massachusetts, operated by LCB Senior Living, offering a continuum of independent living, assisted living, memory care, and respite care to Boston-area seniors.

Ownership category

akta.pro rank

Product category

Senior Living Services

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Assisted Living with Memory Care (Mixed Campus) (HLADABAB)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

Keywords

• Senior living services
• Assisted living care
• Memory care services
• Independent living community
• Respite care services

Headquarters

HQ city

Norwood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Monthly Residential Fees: Monthly rent covering private apartment, three chef-prepared meals per day, transportation, daily engagement activities, 24-hour staffing and security. Additional care services are tiered based on level of assistance needed.
2. Care Services Add-on: Personalized care plans, medication management, oxygen assistance, and advanced care coordination provided at additional cost based on individual care needs.
3. Private Pay Model: The community operates as private pay only, accepting residents who pay out-of-pocket for services. One reviewer noted it is 'private pay and costly - you are choosing a quality of life option.'

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Residence at Melrose Station is a private-pay senior living community offering Independent Living, Assisted Living, Reflections Memory Care, and Temporary Stay/Respite Care in private apartments with chef-prepared meals, transportation, 24-hour staffing, and hospitality services. It operates an Open Campus model allowing seamless transitions between care levels and includes an exclusive REACT Neuro brain health technology partnership for cognitive assessment. The community serves seniors and their families in the Boston metro area including Melrose, Saugus, Malden, Medford, Stoneham, and Wakefield.

Product overview

The Residence at Melrose Station is a senior living community operated by LCB Senior Living offering a continuum of care through four core living options: Independent Living, Assisted Living, Reflections Memory Care, and Temporary Stay/Respite Care. The community provides a hotel-like environment with hospitality-focused services including Everyday Gourmet dining (chef-prepared meals), a Resident Engagement Program with diverse activities, and comprehensive Hospitality Services (transportation, housekeeping, maintenance). The community also features an exclusive partnership with REACT Neuro for brain health technology providing predictive analytics for cognitive wellness. LCB Senior Living has 30+ years of industry experience and operates 41 properties across 7 states.

Differentiator

Problem solved

Functional benefit

Brands

• Reflections Memory Care: Memory care program specializing in dementia care services with specialized programming and trained staff certified by the National Institute for Dementia Education (NIDE).
• Emerald Suite Concierge Services
• Everyday Gourmet

Products and services

• Independent Living Private apartment living for seniors with amenities including gourmet dining, transportation, daily activities, 24-hour staffing and security, and a maintenance-free lifestyle at the Melrose, MA community. Fully furnished apartments available.
• Assisted Living Expert assisted living services for seniors needing support with activities of daily living (ADLs) including walking escorts, bathing, dressing, toileting, medication management, oxygen assistance, and coordination of advanced care needs. Personalized care plans and NIDE-certified associates.
• Reflections Memory Care Specialized memory care program for individuals with Alzheimer's disease, other dementias, and early onset dementia. Provides secure environments, consistent routines, highly trained staff certified by the National Institute for Dementia Education (NIDE), specialized programming, Expressive Art Therapy interventions, and opportunities for meaningful social engagement.
• Temporary Stay and Respite Care Short-term stay options for seniors needing temporary care, including caregiver respite, post-hospitalization transitional care, and trial residency, providing all the amenities and services of the community on a temporary basis.

Quantifiable outcome

• Staff consistently recognized by name by reviewers across multiple years and care levels
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• REACT NeurocoreTechnology or IntegrationLCB Senior Living has partnered with REACT Neuro, a groundbreaking company transforming cognitive health information access. The exclusive collaboration provides unprecedented insight into how residents' brains change as they age, helping predict likelihood of conditions such as Parkinson's disease, dementia, urinary tract infections, fall-risk and more. This partnership deepens LCB's commitment to proactive resident health by identifying health risks before they occur.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Five Star Senior Living: Operates independent living, assisted living, and memory care communities across the U.S., with a meaningful New England footprint. Comparable service mix and customer base to The Residence at Melrose Station.
• Benchmark Senior Living: New England-based senior living operator headquartered in Massachusetts with a portfolio of independent living, assisted living, and memory care communities. Direct regional competitor to The Residence at Melrose Station with overlapping trade areas in the Boston metro.
• Atria Senior Living: Operates premium, private-pay senior living communities nationwide with similar hospitality-driven positioning, continuum-of-care services, and amenity-rich programming. Direct competitor to upscale New England properties including those within LCB's trade area.
• Senior Living Residences (SLR): Massachusetts-based operator of assisted living and memory care communities, including Reflections-program-style dementia care. Direct regional peer competing for the same Boston-area private-pay market.
• Sunrise Senior Living: Premium assisted living and memory care operator with strong East Coast presence, emphasizing hospitality-driven service and signature programs comparable to LCB's Everyday Gourmet and Reflections Memory Care offerings.
• Maplewood Senior Living: Premium East Coast operator of assisted living and memory care with luxury hospitality positioning similar to LCB's. Comparable service model including chef-driven dining and specialized memory care programs.
• EPOCH Senior Living: Regional Northeast operator of assisted living and memory care communities, with multiple Massachusetts properties. Competes directly with LCB in the Boston metro trade area for private-pay assisted living residents.
• The Northbridge Companies: New England-based senior living operator providing assisted living, memory care, and independent living services. Directly comparable as a regional private-pay continuum-of-care provider overlapping LCB's markets.

Broad incumbents

• Brookdale Senior Living: The largest U.S. senior living operator with a national portfolio spanning independent living, assisted living, and memory care. Comparable to The Residence at Melrose Station at the service-offering level, though Brookdale is a public, multi-state incumbent versus LCB's regional private-pay focus.

Regional players

• Hebrew SeniorLife: Greater Boston nonprofit senior care provider offering independent living, assisted living, memory care, and skilled nursing. Comparable continuum-of-care model with strong Boston metro presence, though nonprofit structure differs from LCB's private-pay orientation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCL2Z3ajJSFAyVj6PCRphipQ
• Facebookfacebook.com/theresidenceatmelrosestation
• LinkedInlinkedin.com/company/the-residence-at-melrose-station
• Instagraminstagram.com/lcbseniorliving

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries41 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Residence at Melrose Station