Resolve Center for Dispute Resolution and Restorative Justice

What Resolve Center for Dispute Resolution and Restorative Justice does

Resolve Center for Dispute Resolution and Restorative Justice is a 501(c)(3) nonprofit organization founded in 1990 and headquartered in Medford, Oregon. The organization provides dispute resolution and restorative justice services to residents of Jackson County, Josephine County, and neighboring regions in southern Oregon, including court-connected small claims mediation, eviction prevention, housing disputes, school-based conflict intervention, and youth diversion programs. Resolve also delivers a portfolio of training programs covering mediation fundamentals, restorative justice facilitation, community-building circles, and conflict resolution essentials, with individual course pricing ranging from $96 to $1,260.

Name

Resolve Center for Dispute Resolution and Restorative Justice

Legal name

Resolve Center for Dispute Resolution and Restorative Justice

Website

https://resolvecenter.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Resolve Center for Dispute Resolution and Restorative Justice is a 501(c)(3) nonprofit founded in 1990 in Medford, Oregon that delivers mediation, restorative justice facilitation, and conflict resolution training to southern Oregon residents, schools, and courts.

Ownership category

akta.pro rank

Product category

Dispute Resolution Services

NAICS

Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro primary industry

Alternative Dispute Resolution & Restorative Justice Programs (BPAIAFAL)

akta.pro secondary industries

Restorative Practices, Conflict Resolution & Discipline Alternatives (EDAKAMAG), Court/Community School Programs (Diversion, Probation-Linked, Community Day Schools) (EDAJAEAI), Reentry, Rehabilitation & Reintegration Programs (Education, Vocational, Case Management) (BPAKANAH), Reentry & Justice-Involved Support Services (BPAGAEAN), Community Corrections (Probation, Parole & Reentry) (BPAIAFAE), Juvenile Justice System (Courts & Detention) (BPAIAFAF)

Keywords

• Dispute resolution services
• Restorative justice programs
• Mediation training
• Court-connected mediation
• Conflict resolution

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Training Fees: Revenue generated from conflict resolution and restorative justice training programs offered to individuals, organizations, and community groups. Training includes Basic Mediation Training, Restorative Justice Facilitator Bundle, and individual workshops with pricing ranging from $96 to $1260 per course.
2. Mediation Services: Free and low-cost mediation services for housing disputes, small claims, and community conflicts, partially funded through grants and donations.
3. Donations and Grants: As a 501(c)(3) nonprofit, Resolve relies on community donations and grant funding to support operations and mission-driven programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Resolve Center for Dispute Resolution and Restorative Justice provides professional mediation, facilitation, and restorative justice services to individuals, families, schools, courts, and organizations in southern Oregon. Core offerings include court-connected small claims and eviction mediation, housing stability and foreclosure avoidance programs, youth diversion, school-based bullying intervention, and a catalog of training programs certifying mediators and restorative justice facilitators.

Product overview

Resolve Center for Dispute Resolution and Restorative Justice operates as a unified portfolio of dispute resolution and restorative justice services, not a traditional SaaS platform. The organization offers seven core mediation programs including Court-Connected Small Claims Mediation, Housing Stability/Eviction Prevention Mediation, Forcible Entry and Detainer Mediation, Young Adult Diversion Program, ChoicePoint Bullying Intervention, and the Oregon Foreclosure Avoidance Program. Complementing direct services, the organization provides five training programs covering Basic Mediation Training (40-hour MCLE-eligible course), Restorative Justice Facilitator Training Bundle, Introduction to Restorative Justice, Introduction to Community-Building Circles, and Essentials of Conflict Resolution. All programs are delivered directly by Resolve staff and trained volunteers without a technology platform architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• ChoicePoint: Bullying Intervention and Bystander Empowerment A bullying intervention program for schools that empowers bystanders to take action and creates systemic change in addressing bullying behaviors. Targeted at K-12 educational institutions and their students.
• Young Adult Diversion Program A diversion program designed to help young adults avoid formal justice system involvement through alternative dispute resolution. Targeted at justice-system-referred young adults in southern Oregon.
• Court-Connected Small Claims Mediation Mediation services provided through the Jackson County Circuit Court for small claims cases, helping parties resolve disputes before trial. Delivered in person and via Zoom video mediation.
• Housing Stability / Eviction Prevention Mediation Mediation services aimed at preventing evictions and maintaining housing stability for individuals facing housing-related conflicts. Available at no charge. Targeted at tenants, landlords, and households in southern Oregon.
• Forcible Entry and Detainer / Court-Connected Eviction Mediation Court-connected mediation services for forcible entry and detainer (eviction) cases to facilitate resolution before court proceedings. Targeted at landlords and tenants in Jackson County.
• Manufactured, Mobile-Home, and Marine Community Mediation Specialized mediation services for residents of manufactured, mobile-home, and marine communities addressing disputes within these specific housing settings.
• Oregon Foreclosure Avoidance Program A program designed to help homeowners avoid foreclosure through mediation and alternative resolution approaches. Targeted at Oregon homeowners at risk of foreclosure.
• Restorative Justice Facilitator Training Bundle A 4-session intensive training program (Wednesdays and Thursdays, January 27 – February 4, 2027, 9:30 AM – 4:30 PM in Medford) that prepares participants to identify and respond to the needs of all affected parties, facilitate community-building and restorative interventions, and integrate restorative justice practices into organizational cultures. Includes Facilitator Training plus all prerequisites.
• Basic Mediation Training (40-hour) A 40-hour interactive training covering mediation theory and practice, meeting Oregon Judicial Department requirements and eligible for MCLE credit through the Oregon State Bar. Payment plans and group discounts available on limited basis.
• Introduction to Restorative Justice (2-hour) A foundational 2-hour introduction to Restorative Justice principles, terminology, and practical applications across schools, justice systems, workplaces, and families.
• Introduction to Community-Building Circles (4-hour) A hands-on training teaching the structure and purpose of restorative circles for building relationships, trust, and open dialogue in workplaces, schools, and community groups.
• Essentials of Conflict Resolution (3-hour) A skill-building workshop introducing essential conflict resolution concepts focusing on communication, self-awareness, and problem-solving techniques.

Quantifiable outcome

• 7129 people served and 2257 cases opened from July 2022 to June 2024
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Jackson County Circuit CourtcoreStrategic or Co-development PartnerCourt-connected mediation services provided through the Jackson County Circuit Court for Small Claims and Eviction (Forcible Entry & Detainer) cases. Resolve serves as the court's designated mediation provider for these case types.
• School PartnerscoreStrategic or Co-development PartnerSchools in Jackson County partner with Resolve for ChoicePoint bullying intervention, restorative justice programs, and conflict resolution training for students and staff.
• Justice System PartnerscoreStrategic or Co-development PartnerJustice system organizations refer cases to Resolve for mediation and restorative justice intervention, including youth diversion programs.
• Community OrganizationsminorStrategic or Co-development PartnerVarious community organizations collaborate with Resolve to provide conflict resolution services and support the nonprofit's mission in southern Oregon.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Community Mediation & Restorative Services (CMRS): Rhode Island-based community mediation and restorative justice nonprofit offering court-referred mediation, school programs, and training. Directly comparable in scale, funding model, and program mix.
• The Conflict Center: Denver-based nonprofit community mediation and restorative justice organization offering mediation, restorative practices, and training. Highly comparable to Resolve in mission, service mix, and nonprofit/community-court model.
• Resolution Center of Central Minnesota: Central Minnesota nonprofit providing mediation, restorative justice, and training for community and court-referred cases. Directly comparable regional peer with similar court-connected service model.
• San Francisco Community Boards: San Francisco-based nonprofit providing free mediation, restorative justice, and community conflict resolution. Comparable in mission, volunteer-driven model, and court/community referral structure.

Broad incumbents

• JAMS: Large national ADR provider offering private mediation, arbitration, and related services to courts, businesses, and individuals. Comparable as the dominant commercial incumbent in the ADR category in which Resolve operates, but at vastly larger scale and paid-fee model.
• American Arbitration Association (AAA): National nonprofit ADR organization providing mediation, arbitration, and conflict resolution services across commercial, labor, and consumer matters. Comparable broad ADR incumbent overlapping with Resolve's mediation category.

Others

• National Association for Community Mediation (NAFCM): National membership association supporting community mediation centers and providing training, standards, and advocacy. Comparable as a network/funding layer relevant to Resolve's operating model.
• Mediate.com: Online mediation directory and information hub connecting consumers with mediators and ADR providers. Comparable ecosystem player; an enabling channel rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/resolve-center-for-dispute-resolution-and-restorative-justice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resolve Center for Dispute Resolution and Restorative Justice