Restora Services

What Restora Services does

Restora Services is a veteran-owned emergency restoration company headquartered in Kent, Washington, serving residential and commercial properties across the Greater Puget Sound region (including Seattle, Bellevue, Tacoma, and surrounding King and Pierce County communities). Founded in 2024 by veterans Joe N. (CEO) and Connor S. (COO), the company provides 24/7 emergency response for water damage, fire and smoke damage, mold remediation, storm damage, frozen/burst pipe repair, and full reconstruction, plus specialized meth and fentanyl testing and decontamination and a commercial property maintenance offering.

The technology base is industry-standard restoration equipment rather than proprietary software: commercial-grade dehumidifiers, air movers, air scrubbers, HEPA filtration, moisture meters, and thermal imaging cameras, combined with EPA-approved decontamination agents for illicit-drug cleanup. Processes follow a three-phase model — emergency response, restoration (typically 5-7 days), and reconstruction — managed by a single dedicated project manager per job. IICRC-certified technicians and a local equipment warehouse enable 30-60 minute response times without dependence on out-of-state equipment logistics.

Commercially, Restora operates a direct-to-consumer and direct-to-business model with no intermediaries, capturing leads through its website, a 24/7 phone line, Google reputation (5.0 stars across 25+ reviews), and social channels. Revenue is project-based professional services revenue with direct insurance billing for covered claims and free on-site assessments to convert emergency demand. Customer base is highly distributed across many small residential and commercial jobs rather than concentrated in named enterprise accounts.

Name

Restora Services

Legal name

Restora Services

Website

https://restoraservices.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Veteran-owned emergency restoration company in Kent, WA providing 24/7 water, fire, mold, storm, and reconstruction services plus meth/fentanyl decontamination for residential and commercial properties across the Greater Puget Sound region.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (56291), Remediation Services (562910), Services to Buildings and Dwellings (5617), Waste Treatment and Disposal (5622)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Emergency Sump Pump Repair & Basement Flooding Response (HSAOAMAG)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Storm damage cleanup
• Property reconstruction services

Headquarters

HQ city

Kent

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Emergency Restoration Services: One-time service revenue from emergency water damage, fire damage, mold remediation, storm damage, and reconstruction services. Billed per project based on scope of damage and restoration requirements. Direct insurance billing available.
2. Commercial Property Maintenance: Recurring maintenance services for commercial properties including preventive maintenance, valet trash, emergency services, window cleaning, graffiti removal, pressure washing, janitorial services, winterization, landscaping, and bulky trash haul away.
3. Meth & Fentanyl Testing & Remediation: Specialized decontamination services for properties exposed to methamphetamine, fentanyl, or other illicit drugs. Includes testing, decontamination, and safe-to-occupy certification.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Restora Services provides 24/7 emergency damage restoration and full reconstruction for residential and commercial properties across the Greater Puget Sound region. Service lines include water extraction, structural drying, fire and smoke damage cleanup, mold remediation, storm damage response, burst pipe repair, and meth/fentanyl decontamination. The company bundles mitigation through reconstruction under a single project manager with direct insurance billing.

Product overview

Restora Services is a veteran-owned restoration company offering a unified suite of damage restoration and reconstruction services for residential and commercial properties across the Greater Puget Sound region. The core offering comprises seven interconnected services: Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration, Frozen and Burst Pipe Repair, Reconstruction Services, and Meth and Fentanyl Testing and Cleanup. These services are designed to take properties from emergency response through complete restoration to pre-loss condition. The company also offers complementary Commercial Damage Restoration and Commercial Property Maintenance services, along with Insurance Claims Support to assist clients throughout the insurance documentation and billing process. All services are backed by IICRC-certified technicians, 24/7 availability, and direct coordination with insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration 24/7 emergency water extraction, structural drying, and cleanup for residential and commercial properties affected by burst pipes, flooding, leaking appliances, roof leaks, and sewage backups.
• Fire Damage Restoration Comprehensive fire and smoke damage restoration including soot removal, odor elimination, water damage from firefighting, and structural repairs for residential and commercial properties.
• Mold Remediation Professional mold inspection, containment, removal, and prevention services using certified technicians, including black mold removal and air quality control.
• Storm Damage Restoration Emergency storm damage response including water extraction, debris removal, structural repairs, and mold prevention for properties affected by severe weather in the Puget Sound region.
• Frozen and Burst Pipe Repair 24/7 emergency response for frozen and burst pipes including rapid water extraction, pipe thawing, structural drying, and repairs to prevent further damage.
• Reconstruction Services Full-service rebuild and repair after fire, water, or storm damage including structural repairs, roofing, siding, drywall, flooring, plumbing, and electrical work.
• Meth and Fentanyl Testing and Cleanup State-compliant decontamination services for properties exposed to methamphetamine, fentanyl, or other illicit drugs, including testing, cleanup, and Safe to Occupy certification.
• Commercial Damage Restoration Damage restoration services for commercial properties including water damage, fire damage, and mold remediation with focus on minimizing business downtime.
• Commercial Property Maintenance Preventive maintenance services for commercial properties including property management, valet trash, emergency services, window cleaning, graffiti removal, pressure washing, janitorial, landscaping, and winterization.
• Insurance Claims Support Assistance with insurance claims including damage documentation, professional moisture readings, detailed estimates, direct insurer communication, and direct billing with insurance carriers.

Quantifiable outcome

• Emergency response within 30-60 minutes in most service areas
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Belfor: Global leader in property restoration serving commercial and large-loss residential customers. Comparable full-scope restoration capability (mitigation through reconstruction) with much larger project scale and commercial concentration.
• Paul Davis Restoration: National franchise providing residential and commercial restoration, reconstruction, and emergency services. Closely comparable service portfolio (water, fire, mold, reconstruction) with similar insurance-billing model and significantly broader geographic footprint.
• Rainbow International: Restoration franchise network under Neighborly offering water, fire, and mold restoration services. Comparable service portfolio, insurance coordination, and residential/commercial customer mix to Restora with greater scale.
• ServiceMaster Restore: Restoration brand under ServiceMaster providing water, fire, and smoke damage restoration. Closely comparable service offering and insurance-billing model with national brand and franchise infrastructure.
• PuroClean: National franchise system focused on property damage restoration and remediation. Directly comparable service offering and target customer base, with stronger brand recognition and franchise-driven local presence across the U.S.
• SERVPRO: The dominant national franchise network in emergency restoration (water, fire, mold) with thousands of owner-operated locations. Directly comparable to Restora in service mix but operates at vastly greater scale with strong insurance carrier relationships.

Direct peers

• Steamatic: Restoration and cleaning franchise offering water, fire, and mold damage restoration. Comparable service portfolio and customer base with broader national presence.
• AdvantaClean: Franchise network providing water damage restoration, mold remediation, and air quality services. Comparable service mix targeting residential and commercial customers with similar emergency response model.
• All Dry Services: Franchise-based restoration company specializing in water damage and mold remediation. Similar service focus, customer segments, and 24/7 emergency response positioning with broader geographic footprint.
• Restoration 1: National franchise restoration company offering water, fire, mold, and reconstruction services to residential and commercial customers. Similar direct-to-consumer insurance-billing model and 24/7 emergency response positioning as Restora.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/restora-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restora Services