Associazione Rete Dafne Italia - Rete nazionale dei servizi di assistenza alle vittime di reato

What Associazione Rete Dafne Italia - Rete nazionale dei servizi di assistenza alle vittime di reato does

Associazione Rete Dafne Italia is an Italian nonprofit association (Associazione di Promozione Sociale) founded on July 11, 2018, headquartered in Turin, that operates as the national coordinating body for a federated network of free victim assistance services across Italy. The organization was constituted by the merger of three pre-existing regional networks — Rete Dafne Torino (2008), Rete Dafne Firenze, and Rete Dafne Sardegna — and today coordinates 36 operational services spanning 11 Italian regions (Piemonte, Lombardia, Veneto, Friuli-Venezia Giulia, Emilia-Romagna, Campania, Abruzzo, Marche, Valle d'Aosta, Sardegna, Toscana). Services are delivered through local partner associations (Associazione Diesis, Aleteia, La Sorgente, ASAV, Eccetera, Libra ETS, Gruppo Abele, Ghenos) that operate as implementation arms of the national network under co-progettazione contracts with regional governments.

The organization provides a standardized portfolio of seven core services to crime victims and their families — free of charge and irrespective of whether a police report has been filed — including legal information and rights counseling, accompaniment to public services, psychological support (up to 10 renewable sessions), psychiatric consultation, short-term emergency safe accommodation (Luogo sicuro), restorative justice mediation, and group/multifamily therapeutic meetings. Operations comply with EU Directive 2012/29/UE (transposed via D.LGS 212/2015), which establishes minimum standards for victim support across the EU. Intake occurs through local offices, a national toll-free number (800919108, operational from April 2026), and institutional referral protocols signed with courts, prosecutors' offices, and law enforcement.

The business model is a public-private grant-funded nonprofit structure. Revenue is sourced from the Italian Ministry of Justice (including the SU.VI.RE project and a September 2017 protocol), the Cassa delle Ammende, co-progettazione contracts with regional governments (Piemonte, Lombardia, Veneto, Emilia-Romagna, Sardegna), contributions from private foundations (Fondazione Compagnia di San Paolo, Fondazione CRT, Fondazione CRC, Fondazione Cassa di Risparmio di Asti, Fondazione di Sardegna, Fondazione ISP, Fondazione Cariverona), Otto per Mille della Chiesa Valdese, and individual donations including the 5x1000 tax designation. The national coordinating body has 11 employees and is led by President Marco Bouchard, Secretary General Giovanni Mierolo, and Honorary President Marcello Maddalena. In 2023, the network assisted approximately 1,000 victims (of whom 800 were women) against an estimated Italian addressable population of roughly 50,000 serious crime victims per year.

Name

Associazione Rete Dafne Italia - Rete nazionale dei servizi di assistenza alle vittime di reato

Legal name

Associazione Rete Dafne Italia - Rete Nazionale dei Servizi per l'Assistenza alle Vittime di Reato

Website

https://retedafne.it

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Associazione Rete Dafne Italia is an Italian nonprofit association that coordinates a national federated network of 36 free crime victim assistance services across 11 regions, delivering legal, psychological, psychiatric, and accommodation support through regional partner associations and public-private grant funding.

Ownership category

akta.pro rank

Product category

Victim Assistance Services

NAICS

Individual and Family Services (6241), Outpatient Mental Health and Substance Abuse Centers (621420)

akta.pro industry

PRIMARYBPAIAFAJ

Victim Services & Witness Assistance (Justice System)

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

SECONDARYBPAGAEAD

Domestic Violence & Abuse Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Victim assistance services
• Crime victim support
• Restorative justice mediation
• Psychological trauma counseling
• Legal rights information

Headquarters

HQ city

Torino

HQ country

Italy

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Public Institutional Funding: Funding from Italian government ministries (Ministry of Justice), regional governments, and public bodies (Cassa delle Ammende) to operate victim assistance services across Italy.
2. Foundation Grants: Support from private foundations including Fondazione Compagnia di San Paolo, Fondazione CRT, Fondazione CRC, Fondazione Cassa di Risparmio di Asti, Fondazione di Sardegna, and others for specific regional projects and service development.
3. Donations: Individual donations through bank transfer and 5x1000 tax designation (Codice Fiscale: 11949460015) to support the association's mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Associazione Rete Dafne Italia coordinates a national network providing free, public victim assistance services across Italy. Its core offerings include legal rights information, psychological support counseling, psychiatric consultation, service navigation and accompaniment, short-term safe accommodation, peer and therapeutic group meetings, and restorative justice mediation, all delivered to crime victims regardless of offense type or whether a police report has been filed.

Product overview

Associazione Rete Dafne Italia operates as a unified national network of victim support services rather than a software platform. The organization provides a coordinated portfolio of free assistance services to crime victims across Italy, comprising seven core service offerings: Informazione sui diritti (legal rights information), Accompagnamento ai servizi (service navigation), Sostegno psicologico (psychological support), Consulenza medico psichiatra (psychiatric services), Luogo sicuro (emergency safe accommodation), Incontri di gruppo (peer and therapeutic groups), and Mediazione (restorative justice mediation). These services are delivered through affiliated local branches in multiple Italian regions (Piemonte, Lombardia, Veneto, Emilia-Romagna, Campania, Sardegna, Toscana, Valle d'Aosta, Abruzzo, Marche), coordinated by the national association headquartered in Turin. Access is facilitated through a National Toll-Free Line (800919108) launched in 2026, with initial intake and welcome meetings provided at local offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Informazione sui diritti (Information on Rights) Legal consultation service providing crime victims with information about their rights, the criminal procedure, forms of protection in both criminal and civil proceedings, and access to legal aid including free legal assistance.
• Accompagnamento ai servizi (Accompaniment to Services) Orientation service that guides crime victims through local services and public/private social services for protection, employment, training, housing, healthcare access, and compensation funds, with a dedicated case manager monitoring progress.
• Sostegno psicologico (Psychological Support) Psychological support counseling service offering up to 10 renewable sessions to help victims process trauma from crimes, address emotional distress, and regain personal resources and agency.
• Consulenza medico psichiatra (Medical Psychiatric Consultation) Specialist medical service providing psychiatric evaluations, psychodiagnostic assessments, brief psychotherapy, cognitive-behavioral desensitization treatments, and pharmacological treatments for victims with acute trauma symptoms.
• Luogo sicuro (Safe Place) Short-term residential emergency accommodation service for crime victims (adults, with or without children) requiring immediate protection or relocation from their homes, available 24/7 with immediate intake and referral to institutional services.
• Incontri di gruppo (Group Meetings) Support group services including self-help groups (mutual aid) meeting biweekly for shared experiences, and multifamily therapeutic groups conducted by psychotherapists for victims and their caregivers.
• Mediazione (Mediation) Restorative justice mediation service enabling victims to open or reopen communication with offenders through pre-mediation sessions and joint mediation meetings, promoting recognition of mutual experiences and symbolic reparation.
• Numero Verde Nazionale (National Toll-Free Line) National toll-free phone number (800919108) providing 24/7 access to Rete Dafne services for crime victims across Italy.

Quantifiable outcome

• 50,000 estimated serious crime victims in Italy annually; Rete Dafne assists approximately 1,000 victims per year with 36 operational services nationwide

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core, major and minor.

• Victim Support EuropecoreStrategic or Co-development Partner · 11 July 2018Rete Dafne Italia became an associate member of Victim Support Europe in 2016. The organization represents 78 national organizations providing victim assistance services across 36 countries in Europe, serving over 3 million crime victims annually.
• Ministry of Justice (Ministero della Giustizia)coreStrategic or Co-development PartnerNational partnership with the Italian Ministry of Justice for the implementation of victim assistance services. The Ministry provides funding through projects like SU.VI.RE and contributes to the national network's operational costs. Signed protocol agreement with the Ministry in September 2017.
• Procura della Repubblica presso il Tribunale di TorinocoreStrategic or Co-development PartnerJudicial authority that initiated Rete Dafne Torino in 2008, working with the prosecutors' office to establish the first victim assistance network in Italy.
• Associazione Gruppo AbelecoreStrategic or Co-development PartnerThird-sector association and founding partner of Rete Dafne Torino in 2008, contributing social service expertise and operational support.
• Associazione GhenoscoreStrategic or Co-development PartnerThird-sector association and founding partner of Rete Dafne Torino in 2008.
• Regione PiemontemajorStrategic or Co-development PartnerRegional government partner collaborating since 2022 on projects SU.VI.RE and Informazione e assistenza alle vittime for the implementation of victim assistance services in Piedmont provinces.
• Regione LombardiamajorStrategic or Co-development PartnerRegional government partner since 2021 for project Un futuro in comune: per essere a fianco di chi è vittima, implementing 11 public services with 15 branches across Lombardy.
• Regione VenetomajorStrategic or Co-development PartnerRegional partner since 2022 for projects Re-Agire and YoU-Be HUB on victim assistance, enabling services in Padova, Venezia, Verona, Vicenza, and Treviso provinces.
• Regione Emilia-RomagnamajorStrategic or Co-development PartnerPartner for E.R.Vi.S projects (Emilia-Romagna Victim Support) for training, updating, and supervision of territorial victim support centers.
• Fondazione Emiliano-Romagnola per le vittime di reatomajorStrategic or Co-development PartnerRegional foundation collaborating on E.R.Vi.S and E.R.Vi.S 2 projects for victim support in Emilia-Romagna.
• Associazione DiesiscoreImplementation/ SI/ Consulting PartnerNaples-based social promotion association (founded 2016), ordinary member of Rete Dafne Italia, operating Rete Dafne Napoli services since 2019 in Campania region.
• Associazione AleteiacoreImplementation/ SI/ Consulting PartnerAssociation managing Rete Dafne services in Tuscany region through agreement signed October 2024, operating offices in Arezzo, Firenze, Grosseto, Pistoia, Pisa, Prato, and Siena.
• Regione SardegnamajorStrategic or Co-development PartnerRegional partner supporting Rete Dafne Sardegna operations since 2018, with offices in Sassari, Cagliari, and Nuoro.
• Cooperativa La SorgentecoreImplementation/ SI/ Consulting PartnerSocial cooperative operating Rete Dafne Valle d'Aosta services, active in regional social, educational, and protection interventions.
• A.S.A.V. (Associazione Scaligera Assistenza Vittime di reato ETS)coreImplementation/ SI/ Consulting PartnerVerona-based association that has operated victim support services since 2008, instrumental in establishing Rete Dafne Verona in 2021.
• European Forum for Restorative Justice (EFRJ)minorStrategic or Co-development PartnerInternational network organization connecting practitioners, academics, and policymakers in restorative justice across Europe, listed as reference organization.
• Università Suor Orsola Benincasa di NapoliminorStrategic or Co-development PartnerUniversity that signed convention with Tribunale and Procura di Napoli Nord in 2019 to activate Rete Dafne Napoli victim assistance office.
• Procura di Napoli NordcoreStrategic or Co-development PartnerProsecutor's office collaborating on victim assistance services in Naples, including protocols for prevention and contrast of violence against women and minors.
• Libra EtscoreStrategic or Co-development PartnerETS organization that co-founded Rete Dafne Mantova with Comune di Mantova in February 2022.
• Associazione di Promozione Sociale EcceteracoreImplementation/ SI/ Consulting PartnerSocial promotion association operating Rete Dafne Bologna services in collaboration with Centro Astalli, with Ministry of Justice funding since 2026.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Victim Support: UK charity providing free, confidential support to people affected by crime, regardless of offence. Closest international analogue to Rete Dafne's generalist victim-assistance model and a fellow member of Victim Support Europe.
• Victim Support Scotland: Scotland's national victim-assistance charity offering emotional support, information on rights, and practical help after crime. Operates the same generalist-victim-service model as Rete Dafne.
• Slachtofferhulp Nederland: Dutch national victim-support organization providing free practical, emotional, and legal assistance to victims of crime and traffic incidents. Comparable generalist model and fellow Victim Support Europe member.
• France Victimes: National federation of 130+ victim-support associations in France, offering free legal, psychological, and social support to crime victims. Closest French structural analogue and a Victim Support Europe peer.
• Weisser Ring: Germany's largest victim-support organization, providing free assistance (psychological, legal, financial) to crime victims across Germany. Directly comparable in scope, funding mix (public + donations), and generalist mandate.

Emerging players

• D.i.Re - Donne in Rete contro la violenza: National network of Italian anti-violence centres serving women survivors of gender-based violence. Adjacent peer addressing a major subset of Rete Dafne's caseload (female victims).

Regional players

• Telefono Donna: Italian women's helpline and anti-violence network operating across multiple regions; overlaps with Rete Dafne's services for women victims of crime and domestic abuse.
• Associazione Gruppo Abele: Turin-based third-sector association and founding partner of Rete Dafne Torino in 2008; provides social-service expertise overlapping with Rete Dafne's mission in Piemonte.
• Fondazione Polis: Italian foundation focused on victim support and restorative justice; signed an agreement with Rete Dafne Italia in October 2024. Operates in overlapping thematic territory within Italy.

Others

• Victim Support Europe: Brussels-based umbrella federation of 78 victim-support organizations across 36 European countries, of which Rete Dafne Italia is an associate member. Enabling/ecosystem peer rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ReteDafneItalia
• LinkedInlinkedin.com/company/associazione-rete-dafne-italia-rete-nazionale-dei-servizi-di-assistenza-alle-vittime-di-reato
• Instagraminstagram.com/retedafneitalia

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Associazione Rete Dafne Italia - Rete nazionale dei servizi di assistenza alle vittime di reato