What Riverstone Family Medical Practice does

Riverstone Family Medical Practice (RFMP) is a privately-owned, single-site family general practice operating since 2007 from 71 Garfield Road East in Riverstone, NSW, Australia, under the legal entity Riverstone GP Pty Ltd. The practice delivers comprehensive primary healthcare across the lifespan, including acute illness management, chronic disease care, mental health services, preventative health checks, skin cancer checks, travel medicine and vaccinations, occupational health (WorkCover, pre-employment and rail worker medicals), Aboriginal and Torres Strait Islander health (715 Health Checks), and minor cosmetic (anti-ageing injectable) treatments. Service delivery combines face-to-face, telephone and video consultations, supported by an AutoMed online booking and repeat-script/referral platform, SMS reminders, electronic health records with firewall-secured and off-site backup, and integration with the Australian Government's MyMedicare voluntary patient registration program.

RFMP operates a hub-and-spoke model in which independent GPs run their own businesses and contract for consultation rooms and shared nursing and administrative services; the only GPs directly employed by RFMP are registrars in training. Revenue is generated through a mixed billing model: bulk-billed consultations for registered pensioners, Commonwealth concession card holders and children under 16 (subject to MyMedicare registration and recency criteria), and private fees for other patients, with procedure-based revenue from ECG, IUD/Implanon insertion, iron infusions, skin lesion excision and a small Dermaceutic skincare retail line. An occupational health segment adds WorkCover, pre-employment and accredited rail/aviation medicals billed to insurers and employers.

The practice maintains formal accreditation (passed January 2026), trains GP registrars and medical students, and operates in a geographic catchment covering Riverstone and surrounding NSW suburbs including Tallawong. A loose affiliation with Partnered Health is suggested by the email domain and corporate-policy references, though no formal parent-subsidiary relationship is confirmed. With approximately 19 staff, RFMP is a small, mature, community-anchored operator whose growth is driven by service breadth and digital maturity rather than multi-site expansion.

Name

Riverstone Family Medical Practice

Legal name

Riverstone GP Pty Ltd

Website

https://rfmp.com.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Riverstone Family Medical Practice is a privately-owned, single-site family GP clinic in Riverstone, NSW, delivering mixed-billing primary healthcare — including acute, chronic, mental health, skin, travel and occupational medicine — to local patients and a small base of regional employer and WorkCover clients.

Ownership category

akta.pro rank

Product category

Primary Healthcare / General Medical Practice

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Independent Primary Care Practices (HLAFAGAA)

Keywords

• General medical practice
• Primary healthcare services
• Occupational health services
• Skin cancer screening
• Mental health services

Headquarters

HQ city

Riverstone

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Consultation Fees: Mixed billing practice where GPs charge fees based on consultation time and complexity. Bulk billing available for registered pensioners, concession card holders, and children under 16. Private fees apply for other patients. Average out-of-pocket cost between $30-$50 per consultation.
2. Procedures and Treatments: Fees for procedures including ECG, IUD or Implanon insertion, vaccination, skin lesion excision, iron infusions. All skin check appointments attract private fees.
3. Skincare Products: Sale of Dermaceutic skincare products with seasonal discounts (30% off during winter sales).
4. Occupational Medicine Services: WorkCover consultations, pre-employment medicals, and railway medicals billed directly to insurers at approved SIRA rates or to employers/employees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Riverstone Family Medical Practice operates as an independent multi-GP family medical practice delivering comprehensive primary healthcare services to the Riverstone community and surrounding NSW suburbs. The practice provides face-to-face, telephone, and video consultations covering acute illness management, chronic disease care, mental health, preventative health, skin cancer checks, occupational health (WorkCover, pre-employment and rail worker medicals), travel medicine, anti-ageing treatments, COVID-19 vaccination, and specialised Aboriginal and Torres Strait Islander health services. It also retails Dermaceutic professional skincare products.

Product overview

Riverstone Family Medical Practice operates as a multi-GP independent family medical practice offering comprehensive primary healthcare services through a platform of core medical services and specialized clinical offerings. The practice provides general medical consultations via face-to-face, telephone, and video modalities, supported by digital services including online booking and repeat prescription/refill systems through AutoMed Systems integration. Core services include acute illness management, chronic conditions management with GP Management Plans, mental health services, and preventative health checks across the lifespan. Specialized services include skin cancer checks and treatment, occupational health services (WorkCover, pre-employment medicals, rail worker medicals), travel medicine with vaccinations, Aboriginal and Torres Strait Islander health (715 Health Check), anti-ageing injectable treatments, and COVID-19 vaccination services. The practice also offers retail products including the Dermaceutic skincare range. All services are delivered by independent GP practitioners supported by nursing and administrative staff, with digital patient touchpoints including online booking, SMS reminders, and MyMedicare registration integration.

Differentiator

Problem solved

Functional benefit

Products and services

• General Medical Consultations Face-to-face, telephone, and video consultations with independent GPs for diagnosis, treatment, and management of health conditions across all age groups.
• Acute Illness Management Urgent and semi-urgent medical care for acute presentations including cardio-respiratory illness, gastrointestinal problems, neurological symptoms, mental health crises, injuries, skin conditions, and joint pain.
• Chronic Conditions Management Development and implementation of individualised GP Management Plans and Team Care Arrangements for chronic diseases including cardiovascular disease, respiratory disease, diabetes, mental health conditions, arthritis, and neurological conditions.
• Mental Health Services Assessment and management of acute and chronic mental health conditions including stress, anxiety, depression, and psychosis, with access to psychologists, mental health nurses, psychiatrists, and Medicare-funded Better Access program.
• Skin Cancer Checks and Treatment Comprehensive skin examinations including standard skin checks, mole examinations, full body skin cancer checks, biopsies, excisions, skin grafts, flaps, cryotherapy, and topical treatments.
• WorkCover and Pre-Employment Medicals Occupational medicine services including WorkCover injury management, pre-employment health assessments, fitness-for-duty evaluations, and railway worker medical examinations (Categories 1, 2, and 3).
• Travel Medicine and Vaccinations Pre-travel consultations including vaccine administration (with Yellow Fever certification), health preparation advice, prophylactic medications, and travel health documentation.
• Aboriginal and Torres Strait Islander Health (715 Health Check) Specialised health services including the free 715 Health Check for Aboriginal and Torres Strait Islander patients, targeting chronic disease prevention and management aligned with the Closing the Gap program.
• Anti-Ageing Treatments Anti-wrinkle injectable treatments and skincare recommendations along with skin optimisation strategies including oral and topical treatments.
• COVID-19 Prevention, Vaccination, and Management COVID-19 vaccination services (Novavax, monovalent Pfizer, bivalent Moderna) for eligible patients aged 5 and older, antiviral medication eligibility assessment, and COVID-positive patient management.
• Preventative Health Checks Age-specific preventative health assessments including childhood immunisations, adolescent health checks, 45-49 year health assessments, cardiovascular risk screening, and 75+ comprehensive health evaluations.
• Health in the Workplace (Occupational Health) Workplace health services including pre-employment medicals, fitness-for-work assessments, injury management, on-site vaccination programs, and specialised medical examinations for aviation, rail, transport, and motorsport licensing.
• Rail Worker Pre-Employment Medicals National Standard for Health Assessment of Rail Safety Workers compliant medical examinations for Categories 1, 2, and 3 rail workers, conducted by accredited GPs at the practice.
• Dermaceutic Skincare Products French-manufactured professional skincare range including Advanced Cleanser, C25 Cream, Light Ceutic, Activ Retinol products, K Ceutic SPF 50, and Derma Lift 5.0, available for purchase through the practice with seasonal discounts.
• Online Appointment Booking and Repeat Scripts/Referrals Digital patient services through AutoMed Systems including online appointment booking, repeat prescription requests, repeat referral requests, and Medicare rebate processing.

Quantifiable outcome

• Standard appointment duration is 20 minutes, longer appointments available if needed
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Partnered Health: Partnered Health operates a network of medical centres across Australia. RFMP's email domain and corporate policy references indicate a direct operational relationship, making it the most directly comparable peer.

Regional players

• Hawkesbury District Health Service: Regional NSW health service and hospital operator that RFMP directs emergency cases to. Comparable in serving the Riverstone/Hawkesbury region, though hospital-based rather than primary care.
• Ochre Health: Operates GP clinics primarily in rural and regional Australia, including occupational health, indigenous health, and multi-service general practice. Comparable on multi-service GP model and focus on regional NSW.

Broad incumbents

• Healius Medical Centres (IPN): Healius operates IPN Medical Centres and other GP clinics across Australia. Overlaps with RFMP on primary care service delivery, mixed billing, and chronic disease management, though at national scale.
• ForHealth Group: One of Australia's largest GP clinic operators, running a network of bulk-billing and mixed-billing medical centres. Comparable to RFMP in primary care service mix and Australian mixed-billing model, but at much larger scale.
• Myhealth Medical Centre: Australian GP clinic chain with bulk-billing and private billing practices offering similar primary care services. Comparable on service mix and customer base, though typically in larger urban/suburban locations.
• Sonic Healthcare: Major Australian healthcare provider with pathology and medical centre operations. Overlaps with RFMP as a healthcare provider serving Australian consumers, though diversified into diagnostics and hospital services.

Emerging players

• NextPractice: Australian GP clinic operator offering modern, technology-enabled primary care including online booking and integrated patient apps. Comparable digital-first engagement approach to RFMP's AutoMed integration.
• HealthEngine: Australian healthcare marketplace and booking platform connecting patients with practices. Comparable on technology-enabled patient booking and primary care access, though operates as a tech platform rather than a clinic.

Others

• 13SICK National Home Doctor Service: After-hours home doctor service that RFMP refers patients to. Adjacent ecosystem participant in Australian primary care delivery, complementing RFMP's standard-hours operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/riverstonefmp
• LinkedInlinkedin.com/company/riverstone-family-medical-practice

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverstone Family Medical Practice