Richmond Valley Council

What Richmond Valley Council does

Richmond Valley Council is a local government authority established under the Local Government Act 1993 (NSW), serving approximately 23,000 residents across a 3,050 square kilometre local government area in the Northern Rivers region of northeastern New South Wales, Australia. Formed in February 2000 through the amalgamation of Casino Council and Richmond River Shire Council, the entity is governed by a directly elected Mayor (Robert Mustow, since October 2024), a Deputy Mayor, and five additional councillors. The Council employs 122 staff and is headquartered at 10 Graham Place, Casino, where ordinary council meetings are held on the third Tuesday of each month.

The Council delivers a full suite of statutory local government services including rates and water/sewer management, development application assessment, waste and recycling collection, library services (jointly with Clarence Valley Council via the Richmond-Upper Clarence Regional Library), environmental health, road and drainage maintenance, and emergency management. Its technology stack consists of standard local government digital infrastructure: an online services portal, a Development Application (DA) Tracker, a real-time water and sewer monitoring data system, and the Richmond Valley Disaster Dashboard for emergency communications. Capital works exceeding $52 million are programmed in the Draft Operational Plan 2026-2027, with active disaster recovery projects including the $3.5 million Casino suspension bridge rebuild and $2.5 million Halstead Drive flood recovery project.

Revenue is generated through property-based rates (calculated using NSW Valuer-General land valuations), annual water and sewer charges, user fees, and intergovernmental grants — particularly Australian and NSW Government disaster recovery funding following the 2022 floods. Commercial ratepayers, community organisations, rural property owners, and residents represent four distinct customer segments. Strategic priorities articulated through the "Invest and Live RV" program include activation of the Richmond Valley Regional Job Precinct (anchored by Australia Post's 2,700 sqm parcel delivery centre developed by Snowy Valley Developments) and residential growth initiatives intended to address the LGA's lagging 0.4% annual population growth versus the 1.2% NSW state average.

Name

Richmond Valley Council

Legal name

Richmond Valley Council

Website

https://richmondvalley.nsw.gov.au

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Richmond Valley Council is a local government authority in the Northern Rivers region of New South Wales, serving 23,000 residents across 3,050 sq km. It delivers statutory services including rates, water/sewer, waste, planning, libraries, and emergency management, and is executing a $52M+ capital works pipeline.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Local government services
• Water and sewer services
• Waste management
• Development assessment
• Community infrastructure

Headquarters

HQ city

Casino

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Richmond Valley Council is a local government authority providing essential civic services to 23,000 residents across a 3,050 square kilometre local government area in the Northern Rivers region of NSW. Its core offerings include rates and water/sewer charges administration, waste collection and resource recovery, statutory planning and development application assessment, library services, emergency management, sport and recreation facilities, and community development programs. The council manages capital works projects and public infrastructure while delivering on disaster recovery, economic development, and community resilience initiatives.

Product overview

Richmond Valley Council is a local government authority serving the Northern Rivers region of northeastern New South Wales, Australia. The council provides essential public services including rates and water/sewer management, development applications, waste and recycling collection, library services, environmental health services, planning and building services, community services, sports and recreation facilities, emergency management, and economic development support. The council operates under an Integrated Planning and Reporting framework and holds ordinary meetings on the third Tuesday of each month. The organization was formed in February 2000 through amalgamation of the former Casino Council and Richmond River Shire Council, covering an area of approximately 3,050 square kilometres with a population of 23,000. As a government entity, Richmond Valley Council does not offer commercial products in the traditional sense—it provides civic services and infrastructure management for its local community.

Differentiator

Problem solved

Functional benefit

Products and services

• Rates and Charges Administration

Quantifiable outcome

• Capital works program of over $52 million in 2026-2027
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Snowy Valley DevelopmentscoreStrategic or Co-development Partner · 6 May 2026Snowy Valley Developments is developing Australia Post's new parcel delivery centre (2,700 sqm building envelope) at Richmond Valley Council's Reynolds Road industrial estate in Casino. This development is part of the Richmond Valley Regional Job Precinct activation.
• Australia PostcoreStrategic or Co-development Partner · 6 May 2026Australia Post is establishing a new parcel delivery centre in the Richmond Valley Regional Job Precinct at Casino, representing a significant economic development milestone for the region.
• Australian GovernmentcoreStrategic or Co-development Partner · 1 January 2022Joint funding of the Casino suspension bridge ($3.5 million project) under Disaster Recovery Funding Arrangements. The Australian Government is providing flood recovery funding to help rebuild community infrastructure damaged in the 2022 floods.
• NSW Government (Minns Labor Government)coreStrategic or Co-development Partner · 1 January 2022NSW Government funding through Crown Lands Flood Recovery Program for Halstead Drive rebuild ($2.5 million). Joint funding of Casino suspension bridge under Disaster Recovery Funding Arrangements. The state government supports regional development and disaster recovery initiatives.
• Northern Rivers Livestock ExchangecoreOthersThe Northern Rivers Livestock Exchange (sale yards) at Nammoona is operated by or associated with Council infrastructure, supporting the agricultural sector of the Richmond Valley.
• Richmond-Upper Clarence Regional LibrarycoreOthersJoint library service shared with Clarence Valley Council, providing library services across both council areas through multiple branches including Casino, Grafton, and other locations.
• WIRES (Wildlife Information, Rescue, and Education Service)minorStrategic or Co-development PartnerPartnership with WIRES for wildlife rescue and education services in the Richmond Valley area, supporting local wildlife management and community education.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Lismore City Council: Regional Northern Rivers NSW council similarly impacted by the 2022 floods and engaged in comparable disaster recovery programs. Shared regional identity and service delivery framework make it a close operational peer.
• Tweed Shire Council: Northern Rivers NSW council operating in the same region with shared service catchments and similar statutory responsibilities. Direct peer in regional NSW local government context.
• Moree Plains Shire Council: Rural NSW council with similar agricultural economic base, small population, and large geographic area. Comparable challenges in service delivery cost-efficiency and disaster resilience.
• Bellingen Shire Council: Mid-North Coast NSW council with comparable small-LGA scale, rural-agrarian economy, and limited population growth profile. Similar operational constraints and statutory mandate.
• Clarence Valley Council: Neighbouring Northern Rivers NSW council sharing the Richmond-Upper Clarence Regional Library service. Comparable scale, rural/regional service mix, and statutory local government functions make it the closest operational peer.
• Inverell Shire Council: Northern NSW inland council with comparable population size (~17,000-18,000), agricultural economy, and rural service delivery profile. Similar statutory mandate under NSW Local Government Act.
• Ballina Shire Council: Northern Rivers NSW council of similar scale and geographic scope, sharing coastal-inland regional dynamics. Comparable infrastructure, planning, and community service delivery mandate.
• Byron Shire Council: Northern Rivers NSW council with shared regional identity and similar mix of tourism, agriculture, and residential rate base. Comparable statutory planning and community service obligations.
• Kyogle Council: Small adjoining Northern Rivers NSW council with similar rural demographic profile, agricultural economy, and small ratepayer base. Operates under the same NSW Local Government Act framework with overlapping service delivery challenges.

Broad incumbents

• NSW Government (Department of Planning, Housing and Infrastructure): State-level public administration body that provides overarching policy, funding, and regulatory framework for NSW local councils including Richmond Valley. Functions as the broad incumbent regulator and primary funding partner for regional councils.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/RVCouncil
• Facebookfacebook.com/RichmondValleyCouncil
• LinkedInlinkedin.com/company/richmond-valley-council

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richmond Valley Council