Rifka Annisa

What Rifka Annisa does

Rifka Annisa Women's Crisis Center is a Yogyakarta-based non-profit organization founded in 1993 as Indonesia's first Women's Crisis Center. It provides integrated services to women and children affected by gender-based violence, including psychological counseling (delivered in-person, by phone, email, and outreach), legal counseling and accompaniment, and a temporary shelter (Guest House). The organization operates four core program modules: Pendampingan (curative case handling), Pengorganisasian (community organizing), Kampanye dan Advokasi (awareness campaigns and policy advocacy), and Modul dan Riset (research and knowledge production). Its core methodology is a feminist counseling approach combined with gender-based violence intervention techniques refined over 32 years of operation.

The organization's business model is non-transactional: all beneficiary services are provided free of charge, with no disclosed pricing or fee structures. Revenue derives from institutional grants, donations, and public support. The principal documented funding stream is Program Berdaya, a 5-year initiative implemented in partnership with The Asia Foundation and funded by the New Zealand Ministry of Foreign Affairs and Trade (MFAT), focused on expanding access to legal and social services for women in Papua. Additional revenue flows from donations and international development partnerships. Rifka Annisa's customer base comprises individual beneficiaries (women and children survivors, plus male perpetrators engaged in behavior change programs) and institutional partners (civil society organizations and government agencies receiving capacity building).

The organization has expanded geographically from its Yogyakarta headquarters to Papua region (Jayapura and Merauke), serves 3,000+ cumulative beneficiaries, has implemented 70+ programs across 20 work areas, and has mobilized 52 institutions into Forum P3A Merauke. Digital infrastructure includes the Aduan Rifka online complaint platform and a multi-channel media presence (podcast, YouTube, Instagram, TikTok, Spotify). Distribution occurs through direct service delivery, partner NGO networks in Papua, and remote counseling channels. The organization has influenced national policy including the recognition of electronic-based sexual violence under UU TPKS (2022).

Name

Rifka Annisa

Legal name

Rifka Annisa Women's Crisis Center

Website

https://rifka-annisa.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Rifka Annisa is Indonesia's first Women's Crisis Center, founded in 1993 in Yogyakarta, providing free integrated gender-based violence services—psychological counseling, legal aid, and victim accompaniment—to women and children across Java and Papua regions.

Ownership category

akta.pro rank

Product category

Women's Crisis Services

NAICS

Individual and Family Services (6241), Human Rights Organizations (813311), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Mental Health & Crisis Support Services (BPAGACAD), Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG), Gender Equality & Women’s Rights Advocacy (BPAGAFAD), Gender Equality & Women’s Empowerment (BPAGABAF)

Keywords

• Gender-based violence services
• Women's crisis support
• Psychological counseling services
• Legal aid for women
• Gender equality advocacy

Headquarters

HQ city

Yogyakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Program Funding and Grants: Funded by international development organizations and foreign government aid programs such as The Asia Foundation and New Zealand Ministry of Foreign Affairs and Trade (MFAT) through the Program Berdaya. Also relies on donations and public support.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Rifka Annisa Women's Crisis Center provides integrated gender-based violence (GBV) response services including psychological counseling, legal counseling, victim accompaniment, and temporary shelter for women and children victims of violence. Established in 1993 as Indonesia's first Women's Crisis Center, the organization also runs community organizing programs, public awareness campaigns, advocacy, research and capacity building for partner NGOs and government agencies. Services are offered free of charge and delivered through in-person sessions, phone, email, an online complaint platform (Aduan Rifka), and partner organizations in Papua.

Product overview

Rifka Annisa Women's Crisis Center operates as a comprehensive gender-based violence prevention and response organization in Yogyakarta, Indonesia, offering integrated services including psychological counseling, legal counseling, victim accompaniment, and emergency shelter. The organization runs multiple program modules covering accompaniment, community organizing, campaigns and advocacy, and research. Digital services include the Aduan Rifka online complaint system, while media outputs include podcast and Rifkamedia publications. The organization has been operating since 1993 as Indonesia's first Women's Crisis Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Konseling Psikologis (Psychological Counseling) Psychological counseling services empowering female victims of violence to achieve self-empowerment through self-control, responsibility, desire to change, self-appreciation, and emotional control. Delivered through face-to-face sessions, email, telephone, and outreach programs to women survivors of gender-based violence.
• Konseling Hukum (Legal Counseling) Legal counseling and assistance for women and children victims of violence, primarily supporting legal processes. Provides direct accompaniment for criminal cases and indirect support for civil cases.
• Pendampingan Korban (Victim Accompaniment) Victim accompaniment services that help change attitudes toward gender equality, support women, and promote anti-violence behavior. Focuses on positive habituation, effective communication, and violence prevention for male perpetrators and survivor families.
• Aduan Rifka (Online Complaint Platform) Online complaint system enabling victims of gender-based violence to report cases and access support services through a dedicated web portal. Provides remote intake for beneficiaries who cannot reach the Yogyakarta office in person.
• Guest House (Temporary Shelter) Temporary shelter accommodation for victims of gender-based violence requiring safe housing during the support and legal process. Provides a secure environment for survivors while they receive ongoing services.
• Program Pendampingan (Accompaniment Program) Curative work program providing direct case handling and support services for gender-based violence survivors, delivered as an integrated programmatic offering.
• Program Pengorganisasian (Community Organizing Program) Program organizing women and community members through community-based approaches to prevent and address gender-based violence, building grassroots support networks.
• Program Kampanye dan Advokasi (Campaign and Advocacy Program) Awareness campaigns and advocacy efforts to increase public consciousness and participation in eliminating gender-based violence, including policy advocacy and public education.
• Modul dan Riset (Research and Module Development) Research and module development service building the knowledge base and evidence for gender-based violence prevention and response, producing publications and training modules.
• Program Berdaya (Empowerment Program in Papua) Five-year program improving access to legal and social services for women victims of gender-based violence in Papua (Jayapura and Merauke), implemented with The Asia Foundation and New Zealand MFAT, providing technical assistance and capacity building to local civil society organizations.

Quantifiable outcome

• 3,000+ beneficiaries served
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• The Asia FoundationcoreStrategic or Co-development Partner · 1 January 2022Implementing partner for Program Berdaya (Meningkatkan Akses pada Layanan Hukum dan Sosial bagi Perempuan di Papua), a 5-year program aimed at improving access to legal and social services for women victims of gender-based violence in Papua. Rifka Annisa provides technical assistance and capacity building to local civil society organizations.
• Perkumpulan Petrus VertentencoreStrategic or Co-development PartnerCivil society organization in Merauke acting as service provider and program implementer on the ground. Received comprehensive capacity building from Rifka Annisa including case handling training, SOP development, and technical assistance for victim accompaniment.
• DP3AP2KB Kabupaten MeraukeminorStrategic or Co-development PartnerGovernment agency (Dinas Pemberdayaan Perempuan, Perlindungan Anak, dan Keluarga Berencana) serving as secretariat for Forum P3A Merauke, supported by Rifka Annisa in its formation and institutional strengthening.
• LP3A-PapuaminorStrategic or Co-development PartnerCivil society organization partner in Jayapura region participating in Program Berdaya and study visits.
• YHI PapuaminorStrategic or Co-development PartnerCivil society organization partner in Jayapura region participating in Program Berdaya and study visits.
• LBH APIK JayapuraminorStrategic or Co-development PartnerLegal aid organization partner in Jayapura participating in study visits and knowledge exchange under Program Berdaya.
• Universiti Teknologi MARA (UiTM)minorStrategic or Co-development PartnerMalaysian university conducting academic visit to Rifka Annisa WCC in January 2026 to discuss social media, mental health, and digital advocacy strategies. Visit included Focus Group Discussion on advocacy practices through social media.
• Universitas 'Aisyiyah (UNISA) YogyakartaminorStrategic or Co-development PartnerLocal university accompanying UiTM delegation during academic visit, facilitating cross-institutional learning exchange.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Regional players

• AWARE (Association of Women for Action and Research): Singapore's leading gender equality advocacy and research organization. Comparable as a Southeast Asian women's rights organization but does not directly compete for Indonesian service delivery.

Direct peers

• LBH APIK (Lembaga Bantuan Hukum Asosiasi Perempuan Indonesia untuk Keadilan): Indonesian legal aid organization providing legal services for women victims of violence. Directly overlaps with Rifka Annisa's Konseling Hukum program and even acts as a Papua-region partner.
• Solidaritas Perempuan: Indonesian feminist mass organization working on women's human rights, violence prevention, and advocacy. Comparable in advocacy orientation, grassroots organizing, and feminist methodology.
• Komnas Perempuan (National Commission on Violence Against Women): Indonesia's national independent commission monitoring violence against women. Operates in the same domestic violence and GBV advocacy space as Rifka Annisa, with overlapping beneficiaries and policy influence role.
• Yayasan Pulih: Jakarta-based Indonesian NGO providing psychosocial support and recovery services for women survivors of violence and trafficking. Comparable in offering trauma-focused counseling and empowerment programming.
• Women's Aid Organisation (WAO): Malaysia's leading women's crisis center offering shelter, counseling, and advocacy. Closest Southeast Asian analog to the WCC model Rifka Annisa pioneered, with similar service mix and survivor-centered approach.

Broad incumbents

• The Asia Foundation: International development organization implementing programs across Asia. Acts as Rifka Annisa's core partner on Program BERDAYA and operates overlapping GBV/women's empowerment portfolios regionally.
• UN Women Indonesia: UN entity coordinating global efforts on gender equality. Operates as a funder, convener, and policy actor overlapping with Rifka Annisa's GBV agenda and often co-finances similar programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/RAWCC
• YouTubeyoutube.com/@rifkaannisa1218
• Facebookfacebook.com/rifka.wcc
• Instagraminstagram.com/rifkaannisa_wcc
• TikToktiktok.com/@rifkaannisa_wcc
• LinkedInlinkedin.com/company/rifka-annisa-women&-39-s-crisis-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Rifka Annisa