ROSENTHAL Gruppe

What ROSENTHAL Gruppe does

Rosenthal Gruppe is a privately held German railway ticket distribution specialist headquartered in Einbeck, Lower Saxony. Founded in 2002 by Marc Rosenthal, the company operates a network of 68 'Ticket & More' retail agencies located inside train stations across 10 of Germany's 16 federal states (Berlin, Brandenburg, Hessen, Mecklenburg-Vorpommern, Niedersachsen, Rheinland-Pfalz, Sachsen, Sachsen-Anhalt, Schleswig-Holstein, and Thüringen). The group's primary role is to fulfill the person-to-person sales obligations that railway companies (Eisenbahnverkehrsunternehmen, EVU) are required to provide under their transport contracts, selling both long-distance (DB Fernverkehr) and local public transport (Nahverkehr) tickets, offering travel advice, and operating small-format shops that sell travel supplies via a Lekkerland (REWE Group) supply partnership. The company employs more than 160 people and runs a mobile ticket office ('Ticketmobil') as a flexible replacement for fixed locations during renovations or capacity constraints.

The underlying technology stack relies on third-party booking platforms — Travelport Galileo and Amadeus — combined with integrations to various regional public transport tariff systems. Rosenthal monetizes ticket distribution on a transaction/commission basis, while the 'Schulungen' (training) and 'Beratung & Betreuung' (consulting) service lines convert the group's accumulated operational expertise into direct B2B revenue from railway operators. Training is sold at publicly disclosed unit prices ranging from EUR 100 per person (6-hour system courses) to EUR 800 per person (10-day extended beginner courses), while consulting is quote-based. The corporate group is organized into three wholly-owned regional GmbH subsidiaries (Nordwest, Mitte-Ost, Nord-Ost), and the business is operated entirely domestically with no international footprint.

Name

ROSENTHAL Gruppe

Legal name

Rosenthal Gruppe

Website

https://rosenthalgruppe.de

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Rosenthal Gruppe is a German railway ticket distribution specialist operating 68 'Ticket & More' retail agencies inside train stations across 10 federal states, serving rail passengers and railway operators with ticket sales, training, and consulting services.

Ownership category

akta.pro rank

Product category

Railway Ticket Distribution & Travel Retail Services

NAICS

Freight Transportation Arrangement (488510)

SIC

Transportation Services (4700)

akta.pro primary industry

Group Sales & Corporate Ticketing (HSACALAM)

akta.pro secondary industry

Rail & Intercity Bus Booking Engines (THALADAD)

Keywords

• Railway ticket sales
• Train station retail
• Travel agency services
• Railway distribution consulting
• Travel supply retail

Headquarters

HQ city

Einbeck

HQ country

Germany

HQ region

Europe

Offices68 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Ticket Sales (Nah- und Fernverkehr): Revenue from selling train tickets in long-distance (Fernverkehr) and local public transport (Nahverkehr) at retail locations in train stations across Germany.
2. Shop Operations: Sale of travel supplies and kiosk items (Reisebedarf) in retail locations. Partnership with Lekkerland for product assortment supply.
3. Training Services: System and tariff training for railway ticket sales personnel, offered as in-house or on-site sessions. Training covers booking systems (Amadeus, Travelport Galileo), DB tariffs, local transport tariffs, and language courses.
4. Consulting Services: Advisory services for railway companies including location concepts, site selection, coordination with partners, staff training, and quality assurance for sales locations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels1 record

Core offering

Rosenthal Gruppe operates a network of 68 person-to-person ticket sales offices (Ticket & More) in train stations across 10 German federal states, selling long-distance (DB Fernverkehr) and local public transport (Nahverkehr) tickets on behalf of railway operators. In addition to ticket sales, the company offers a flexible mobile ticket unit (Ticketmobil), travel-supply shop operations in partnership with Lekkerland, training programs on booking and tariff systems, and consulting services for railway companies on location concepts and quality assurance.

Product overview

ROSENTHAL Gruppe operates as a unified railway ticket distribution and travel services platform, offering person-to-person ticket sales through 68 retail outlets across 10 German federal states, supported by a mobile ticket unit (Ticketmobil) for flexible coverage. The portfolio combines four interconnected service pillars: the core Ticket & More retail brand (ticket sales and travel advice), Shop-Betrieb (travel supply retail with Lekkerland partnership), Schulungen (professional training for railway operators on systems and tariffs), and Beratung & Betreuung (consulting for location selection, agency management, and quality assurance). The company positions itself as a full-service partner for railway operators needing to fulfill contractual person-to-person sales obligations.

Differentiator

Problem solved

Functional benefit

Brands

• Rosenthal Ticket & More: The company's primary service brand for railway ticket sales operations, offering person-to-person ticket sales, travel consultation, and related services
• Ticketmobil

Products and services

• Ticket & More The company's primary retail service brand for person-to-person railway ticket distribution. Operates 68 sales outlets in 10 German federal states selling long-distance (DB Fernverkehr) and local public transport (ÖPNV/Nahverkehr) tickets, providing travel advice, and offering travel supplies.
• Ticketmobil A mobile, fully equipped ticket sales unit that serves as a replacement solution during space constraints, building renovations, or similar situations. Provides full ticket sales capabilities at temporary or flexible on-site locations.
• Schulungen (Training Services) Training programs for railway travel agencies covering booking systems (Amadeus, Travelport Galileo, local public transport systems), DB long-distance and regional tariffs, customer communication, and language courses. Delivered as in-house, on-site, or public sessions with publicly disclosed pricing (from EUR 100 per person).
• Beratung & Betreuung (Consulting & Support) Consulting services for railway operators including location concepts, site selection, distribution partner coordination, agency support and management, and quality assurance checks. Helps railway companies implement person-to-person sales obligations from transport contracts.
• Shop-Betrieb (Shop Operations) Operation of travel supply shops within ticket sales locations, offering needs-based product assortment for travelers. Product supply chain operated in partnership with Lekkerland (REWE Group), which supplies the travel supplies and kiosk product assortment.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• LekkerlandcoreStrategic or Co-development PartnerLekkerland supplies the travel supplies and kiosk product assortment for Rosenthal Gruppe's shop operations in their retail locations. Lekkerland is a specialist for on-the-go consumption, offering innovative services, tailored logistics, and a broad wholesale assortment. They are part of the REWE Group since 2020.

Scale indicators4 records

Expansion highlights4 records

Broad incumbents

• TUI Deutschland: Germany's largest integrated tour operator with travel agency distribution including rail products. Much broader scope but comparable touchpoint with German travelers and rail distribution partnerships.
• DER Touristik: Major German travel agency and tour operator group with retail outlets and rail product distribution. Broader portfolio but overlapping customer base in German rail travelers and contractual distribution relationships.
• DB Vertrieb GmbH: Deutsche Bahn's own ticket-sales and distribution arm, operating DB Reisezentren in train stations across Germany. Direct competitor for in-station retail ticket distribution and the largest contractual counterparty in Rosenthal's value chain.

Direct peers

• Rail Europe: European rail ticket distributor and consolidator selling tickets across multiple European rail operators to international and domestic travelers. Directly comparable distribution-focused model with multi-operator rail inventory.
• Ameropa: German rail-focused tour operator and travel agency selling rail-inclusive holidays and rail passes to German consumers. Comparable B2C rail-distribution model with overlapping customer base of German train travelers.
• FlixTrain: German open-access long-distance rail operator and ticket seller. Competes with Rosenthal's railway-operator customers for traveler demand and represents both a partner and a competitor for end-customer ticket distribution in Germany.

Emerging players

• Omio: Online multi-modal travel booking platform (trains, buses, flights) operating across Europe. A digital substitute for in-person rail ticket sales, attracting the same German travelers Rosenthal serves at station counters.
• Trainline: Leading pan-European independent rail and coach booking platform. Competes with Rosenthal for the end-customer ticket purchase via digital channels, particularly for cross-border and inter-city routes.
• Locomore (FlixTrain predecessor): Earlier-stage German open-access rail operator that was absorbed into FlixTrain. Included as a regional analog for capital-light, technology-driven rail entrants that pressured legacy distribution models in Germany.

Regional players

• SNCF Connect: France's national rail ticket distribution platform and retail network (Voyages-sncf legacy). Operates in a different geography but is the closest structural analog - a state-rail-operator retail/distribution channel across stations and digital.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rosenthal-gruppe

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ROSENTHAL Gruppe