Rumah Sakit Bhayangkara

What Rumah Sakit Bhayangkara does

Rumah Sakit Bhayangkara Mohammad Hasan Palembang is a government-owned general hospital operating under the Indonesian National Police (Polri), specifically administered by the South Sumatra Regional Police (Polda Sumatera Selatan). Founded in 1960 as a small police clinic and promoted to Tingkat III status in 2001, the hospital is located on Jalan Jenderal Sudirman Km 4.5 in Palembang, Indonesia. It serves three customer segments: active-duty police officers and their families (captive institutional base), BPJS Kesehatan national-insurance participants (volume base), and general self-pay or privately insured patients. The facility operates 175 beds across 10 inpatient units (including ICU, cardiac, maternity, pediatric, hemodialysis, surgical recovery, and VIP), 12 specialist polyclinics staffed by 40+ specialist doctors, and a 24/7 emergency department with ambulance services.

The hospital's technology stack centers on a Hospital Information System with an integrated Electronic Medical Record (EMR) using cloud backup and mobile access, a PACS system for radiology, and advanced medical equipment including a 64-slice CT scanner, 1.5 Tesla MRI, digital mammography, 4D color Doppler ultrasound, digital X-ray, and a Modular Operating Theater (MOT). It also operates a hemodialysis unit with Fresenius machines and water treatment plant (including pediatric hemodialysis — a rare regional capability), a clinical laboratory with auto-analyzers, and physiotherapy, pharmacy, nutrition, and forensic medicine units. Recent additions include a Traumatic Center with helipad and home-services delivery channels.

Revenue mechanics combine professional-services billing for outpatient consultations, diagnostics, and inpatient admissions with recurring reimbursement from BPJS Kesehatan for insured patients. The hospital holds KARS Terakreditasi Paripurna, KARS Bintang 5, and NABH International Accreditation (2025), placing it at the upper end of Indonesian hospital quality standards. GTM motion is direct-to-consumer through walk-ins, physician referrals, emergency intake, and a web-based information and appointment channel; the hospital does not run outbound sales or marketing programs.

Name

Rumah Sakit Bhayangkara

Legal name

Rumah Sakit Bhayangkara Mohammad Hasan Palembang

Website

https://rsbhayangkarapalembang.id

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

101–250 employees

Short description

Rumah Sakit Bhayangkara Mohammad Hasan Palembang is a Polri-affiliated general hospital in Palembang, Indonesia, serving police members, BPJS participants, and the general public with 175 beds, 12 specialist polyclinics, and advanced imaging and trauma capabilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Palembang

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Others, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Direct revenue from medical consultations, treatments, surgeries, and procedures for general patients paying out-of-pocket or through private insurance
2. BPJS Healthcare Services: Revenue from Indonesian national health insurance program (BPJS Kesehatan) covering police members and registered participants
3. Inpatient Care Revenue: Revenue from hospital admissions including ICU, general wards, VIP rooms, and specialized care units (cardiac, maternity, pediatric, hemodialysis)
4. Medical Support Services: Revenue from diagnostic services including laboratory tests, radiology imaging, pathology, and physiotherapy

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

RS Bhayangkara Mohammad Hasan Palembang is a government-owned police hospital providing comprehensive inpatient, outpatient, and emergency healthcare services to Indonesian National Police (Polri) members, BPJS Kesehatan participants, and general public patients. The hospital operates 175 beds across 10 inpatient units, 12 specialist polyclinics with 40+ doctors, and 24/7 emergency services, supported by advanced medical imaging (CT 64 Slice, MRI 1.5T, Digital Mammography), clinical laboratory, hemodialysis, physiotherapy, pharmacy, trauma center, ambulance, and forensic medicine services.

Product overview

Rumah Sakit Bhayangkara Mohammad Hasan Palembang is a police-affiliated hospital serving Indonesian National Police (Polri) members and general public patients, including BPJS participants. The hospital operates as an integrated healthcare platform offering emergency services 24/7, 12 specialist polyclinics (Poliklinik Spesialis), and 10 inpatient units with 175 beds. Medical support services include Radiology (CT Scan 64 Slice, MRI 1.5 Tesla, Digital X-Ray, 4D USG, Digital Mammography), Laboratory, Hemodialysis (pediatric and adult), Physiotherapy, Pharmacy, Nutrition, Forensic Medicine, Trauma Center, and Ambulance services. The hospital also provides Electronic Medical Record (EMR) system with cloud backup and mobile access capabilities. The facility is accredited by KARS (5-star/Paripurna) and serves as a modern medical institution with advanced technology including Modular Operating System (MOT) surgical rooms and PCR laboratory.

Differentiator

Problem solved

Functional benefit

Products and services

• Layanan Darurat 24/7 (Emergency Services) Round-the-clock emergency medical services with trained personnel and equipped ambulances for rapid response to critical medical situations, including Basic Life Support, Advanced Life Support, patient transport, and inter-hospital transfers with GPS tracking and a stated response time under 15 minutes.
• Pelayanan Poliklinik Spesialis (Specialist Polyclinic) Comprehensive specialist outpatient clinic services covering 12 specialties: Internal Medicine, Neurology, Pediatrics, ENT, Ophthalmology, Surgery, Obstetrics & Gynecology, Pulmonology, Dermatology, Psychiatry, Cardiology, and Medical Check-Up, staffed by 40+ specialist doctors.
• Instalasi Rawat Inap (Inpatient Care) Inpatient hospital services with 175 total beds across 10 specialized units including Premium/VIP, General Ward, Pediatric, Cardiac (JN1 and JN2), Maternity, Hemodialysis, Post-Operation recovery (OK), and Intensive Care (ICU) units.
• Instalasi Radiologi (Radiology / Imaging Services) Medical imaging services including Digital X-Ray, 64-Slice CT Scan, 1.5 Tesla MRI, 4D Color Doppler Ultrasound, and Digital Mammography, integrated through a PACS (Picture Archiving and Communication System) with 24/7 radiologist availability and results delivered within approximately 1 hour.
• Instalasi Laboratorium (Clinical Laboratory) 24-hour clinical laboratory services spanning Chemistry, Hematology, Microbiology, Immunology, and Clinical Pathology departments, using auto-analyzers and offering home sampling, with results typically delivered within 1-2 hours.
• Instalasi Haemodialisa (Hemodialysis) Hemodialysis unit for kidney failure patients, with 20 dialysis beds, Fresenius HD machines, dedicated Water Treatment Plant, 24/7 monitoring, CAPD program, and nephrology consultations. Provides both pediatric and adult hemodialysis services.
• Instalasi Fisioterapi (Physiotherapy / Rehabilitation) Professional rehabilitation medicine services including Manual Therapy, Electrotherapy, Hydrotherapy, Exercise Therapy, and Occupational Therapy delivered by certified physiotherapists, with a rehabilitation gym, pool therapy, and home visit options.
• Instalasi Farmasi / Apotek (Pharmacy) Pharmaceutical services supplying original medications with pharmacist consultations, compounding, drug information, therapy monitoring, unit dose dispensing, 24-hour emergency coverage, and home delivery.
• Instalasi Gizi (Clinical Nutrition) Clinical nutrition services including nutritional consultations, diet therapy with special menus, nutrition education, and nutrition support delivered by certified dietitians with individual menu planning.
• Pelayanan Traumatic Center (Trauma Center) Integrated trauma center for emergency and complex trauma cases with a trauma team, resuscitation, emergency surgery, trauma ICU, and trauma rehabilitation, available 24/7 with on-site helipad access.
• Instalasi Forensik (Forensic Medicine) Forensic medicine services supporting police and legal needs, including Visum et Repertum preparation, forensic autopsy, DNA examination, toxicology, and forensic anthropology delivered by certified forensic doctors.
• Pelayanan Bedah / Modular Operating Theater (MOT) Surgical services delivered in a Modular Operating Theater (MOT) system supporting advanced surgical procedures including neurosurgery (led by the hospital chief), general surgery, and obstetric/gynecological surgery, with post-operative recovery rooms.

Quantifiable outcome

• 98% patient satisfaction rate
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• BPJS KesehatancoreOthersBPJS Kesehatan is the Indonesian national health insurance program that provides coverage for hospital services. RS Bhayangkara is an accredited healthcare provider accepting BPJS patients, serving both police members and general citizens registered under the national insurance scheme. This partnership enables access to healthcare for millions of Indonesians through the national insurance system.
• KARS (Komisi Akreditasi Rumah Sakit)coreOthersKARS is the Indonesian Hospital Accreditation Commission that provides official accreditation to hospitals meeting national quality standards. RS Bhayangkara holds both Terakreditasi Paripurna (full accreditation) and KARS Bintang 5 (5-star) ratings, demonstrating compliance with Indonesian healthcare quality and safety standards.
• Kementerian Kesehatan Republik IndonesiacoreOthersIndonesian Ministry of Health regulates and monitors healthcare facilities in Indonesia. RS Bhayangkara operates under the supervision and regulatory framework of the Ministry of Health, ensuring compliance with national healthcare policies and standards.
• Polda Sumatera SelatancoreStrategic or Co-development PartnerSouth Sumatra Regional Police (Polda Sumatera Selatan) is the parent institution of RS Bhayangkara. The hospital serves as the primary healthcare provider for police officers and operates under the police force structure, providing specialized police medicine services and supporting law enforcement operational health needs.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Mayapada Hospital: Indonesian private hospital group with multi-specialty general hospitals. Comparable in scope and service breadth, though more urban-focused and premium-positioned.
• Mitra Keluarga Karyasehat: Large publicly listed Indonesian hospital chain. Operates broad general hospitals across Indonesia with comparable specialty depth but as part of a national network, not a police-affiliated entity.
• Primaya Hospital Group: Mid-tier private hospital chain expanding across Indonesia. Comparable as a multi-site general hospital operator serving mixed BPJS and private-pay segments.
• Hermina Hospitals: Large listed Indonesian hospital network with broad general hospital services. Comparable in operating model (mixed BPJS and private) and similar multi-specialty scope.

Direct peers

• RS Charitas Palembang: Established private general hospital in Palembang with similar broad specialty coverage and inpatient capacity. Directly competes for general public and BPJS patients in the same city.
• RS Bhayangkara Setjend Level I (network peers): Other Bhayangkara (police) hospitals across Indonesia under Polri. Direct network peers with the same ownership structure, police-medicine focus, and service model, differing mainly by tier level and geography.
• RSUD Siti Fatimah Palembang: South Sumatra provincial government general hospital in Palembang. Direct peer as a government-owned regional general hospital serving overlapping patient populations.
• RS Awal Bros Palembang: Private hospital chain operating in Palembang with comparable general hospital services. Part of a multi-city network, comparable in scale and service mix.
• RSUP Dr. Mohammad Hoesin Palembang: The largest public teaching hospital in South Sumatra, located in Palembang. Directly comparable as a government-owned general hospital serving the same metropolitan patient base with broad specialty coverage.
• Siloam Hospitals Palembang: Private hospital under Siloam International Hospitals, located in Palembang. Competes for the same general-public segment with newer facilities, premium amenities, and aggressive marketing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rumah-sakit-bhayangkara

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rumah Sakit Bhayangkara