Relais social urbain de La Louvière

What Relais social urbain de La Louvière does

Relais Social Urbain de La Louvière (RSULL) is a Belgian non-profit organization founded on December 21, 2004, that coordinates a network of public and private social service institutions in La Louvière to combat social exclusion and homelessness. It operates as an Association Chapitre XII governed by the organic law of CPAS (Public Centre for Social Welfare) dated 08/07/1976 and is subsidized by the Walloon Ministry of Social Action, Health, and Equal Opportunities. The organization serves a single primary customer segment: persons in situations of great precarity, chronic homelessness, poor housing, and severe social exclusion in the La Louvière territory. With 7 employees, RSULL functions as a coordination and case management layer that connects beneficiaries to a network of 10+ partner organizations rather than delivering all services directly.

RSULL's service portfolio spans emergency response, housing, health, and reintegration programs. Emergency and seasonal services include the Dispositif d'Urgence Sociale (DUS) with a 10-bed overnight capacity, the Plan Grand Froid winter program (November 1 to March 31, with 16 beds, backed by a recurring €45,000 Walloon Region subsidy), the Plan Canicule summer heat-wave plan, night shelter Le Tremplin, and day shelter L'Accueil. Housing and reintegration programs include Housing First (21 persons housed), Capteur de Logements (housing sensor service), Case Manager, and Chargé de Projets. Health and outreach services include EducMobiles street outreach and Relais Santé (nursing and health referrals, with a Thursday permanence operated by Médecins du Monde Belgium). Digital tools include the 'La Louvière Solidaire' mobile application, which lists available aid services by theme. There is no proprietary technology stack; the mobile app serves as a service directory.

The business model is a public-subsidy coordination model: RSULL is funded entirely through government grants and provides all services free of charge to beneficiaries. Revenue streams include the Walloon Region subsidy for Plan Grand Froid and additional subsidies from the Walloon Ministry of Social Action, Health, and Equal Opportunities, with no fee-for-service pricing. The go-to-market is institutional coordination rather than commercial sales, with the Walloon Ministry acting as both regulator and principal funder. Marketing occurs through the organization's website (www.rsull.be), the mobile app, local press (SudPresse, DH, RTBF, Antenne Centre, SudInfo), Facebook, YouTube, and partner channels.

Name

Relais social urbain de La Louvière

Legal name

Relais Social Urbain de La Louvière

Website

https://rsull.be

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Relais Social Urbain de La Louvière is a Belgian non-profit founded in 2004 that coordinates a network of public and private social service institutions in La Louvière to combat homelessness and social exclusion, funded primarily through Walloon Region and Ministry subsidies and serving persons in great precarity.

Ownership category

akta.pro rank

Product category

Social Services Coordination

NAICS

Community Housing Services (62422), Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Infrastructure, Housing & Community Development (BPAGABAL), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Homelessness support services
• Social exclusion prevention
• Emergency shelter coordination
• Housing first programs
• Social welfare coordination

Headquarters

HQ city

La Louvière

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Walloon Region Subsidy: Annual government subsidy from the Walloon Ministry of Social Action, Health, and Equal Opportunities for operating the social network coordination and winter emergency plans.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Relais Social Urbain de La Louvière coordinates a network of public and private social institutions in La Louvière, Belgium, delivering programs that combat social exclusion and homelessness. Its core offerings include Housing First, case management, seasonal emergency plans (Plan Grand Froid and Plan Canicule), street outreach, health relay services, and night/day shelters, all provided free of charge to beneficiaries. The organization is funded by Walloon Region subsidies and operates as an Association Chapitre XII under the organic law of CPAS.

Product overview

Relais Social Urbain de La Louvière operates as a coordination network of public and private social institutions that develops a comprehensive device to fight social exclusion in the La Louvière territory. Rather than a single unified technology product, the organization offers a portfolio of interconnected social service programs and initiatives, including housing support services (Capteur de Logements, Housing First), emergency services (Dispositif d'Urgence Sociale, night and day shelters), street outreach (EducMobiles, Relais Santé), and digital tools (La Louvière Solidaire mobile application, service mapping). The core offering consists of coordinated case management, seasonal emergency plans (Plan Grand Froid, Plan Canicule), and special projects like Younited (social football) and Territoire Zéro Sans-Abrisme. These programs work together within a networked approach, connecting various public and associative services to address the complex needs of people in great precarity, homeless individuals, and poorly housed populations.

Differentiator

Problem solved

Functional benefit

Brands

• La Louvière Solidaire: A mobile application that provides information about existing aid services dedicated to people in great precarity on the Louvière territory.
• La Louvière Younited – La RAAL

Products and services

• Housing First

Quantifiable outcome

• 21 homeless persons found housing through Housing First program
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor and core.

• FEANTSA (European Federation of National Organisations Working with the Homeless)minorOthersEuropean federation network providing resources and best practices for homelessness organizations across Europe.
• Housing First BelgiumcoreStrategic or Co-development PartnerNational implementation partner for Housing First approach to housing homeless persons directly in permanent housing.
• Fondation Roi BaudouinminorOthersBelgian foundation supporting social projects and public welfare initiatives.
• Ministère Wallon de l'Action SocialecoreOthersPrimary government funder and regulator. Provides annual subsidies for social network operations and winter emergency plans.
• Observatoire Wallon du Sans-abrismeminorStrategic or Co-development PartnerRegional observatory for homelessness research and data collection.
• Médecins du Monde BelgiumcoreImplementation/ SI/ Consulting PartnerThursday morning permanence at Relais Santé. Provides healthcare access for homeless and precarity populations.
• Maison Croix-Rouge La Louvière-Le RoeulxcoreStrategic or Co-development PartnerEmergency shelter, social grocery, soup bar, clothing donations. Operates 5 days/week soup bar with 50-60 person capacity.
• ASBL L'Abri - Centre de jour 'L'Accueil'coreStrategic or Co-development PartnerDay shelter providing meals, activities, and social support. Open 7 days/week during winter with 15 place capacity.
• Abri de nuit 'Le Tremplin'coreStrategic or Co-development PartnerNight shelter partner with 16-bed capacity during winter. Open 7 days/week from 20:30 to 8:30.
• Dispositif d'Urgence Sociale (DUS) du CPAScoreStrategic or Co-development PartnerCentral emergency service for social crisis response. Emergency number 0800/120 14. Provides heating equipment loans, social support, and emergency accommodation referrals.
• Relais Santé du CPAScoreStrategic or Co-development PartnerHealth outreach service providing nursing care, hot drinks, and health referrals for precarity populations.
• Younited BelgiumminorStrategic or Co-development PartnerFootball program providing free access to football for persons in great precarity. RSULL hosts local team 'La Louvière Younited - La RAAL' participating in national tournaments.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Relais Social Urbain de Mons: Direct peer operating the same Relais Social Urbain network model in the Hainaut region of Wallonia, coordinating public/private social institutions for homelessness and social exclusion support.
• Relais Social Urbain de Liège: Direct peer operating in Liège under the same national Relais Social network framework, coordinating social services and emergency responses for the precariously housed.
• Relais Social Urbain de Bruxelles: Direct peer for the Brussels-Capital Region, applying the same coordination-and-observatory model funded by regional subsidies for homeless and precariously housed populations.
• Relais Social Urbain de Charleroi: Direct peer in the larger Charleroi metropolitan area, applying the same Chapter XII coordination model for emergency shelter, day center, and Housing First programs.
• Relais Social Urbain de Namur: Direct peer coordinating the same ecosystem of social, housing, and healthcare services for people in great precarity in the Walloon capital region.

Broad incumbents

• Croix-Rouge de Belgique: Large national humanitarian organization running shelters, food aid, and social services across Belgium; Maison Croix-Rouge La Louvière is a direct RSULL partner, indicating significant service overlap.
• Samusocial (Brussels): Larger, established public social-services operator in Belgium providing emergency shelter, mobile outreach, and night patrols under public contract — overlapping with RSULL's emergency and street-outreach functions.

Regional players

• CAW (Centrum Algemeen Welzijnswerk): Flemish equivalent of Walloon Relais Sociaux — a regional network providing integrated social services, housing assistance, and emergency support. Comparable function but operating in Flanders rather than Wallonia.

Emerging players

• Médecins du Monde Belgium: International healthcare-and-social NGO providing medical outreach to precarity populations and operating a Thursday permanence at RSULL's Relais Santé — overlapping healthcare-and-precarity mission.
• Samusocial Paris: European counterpart providing emergency shelter, mobile outreach, and case management for homeless populations in Paris; comparable operating model across borders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/RelaisSocialUrbainLaLouviere
• LinkedInlinkedin.com/company/relais-social-urbain-de-la-louvi%C3%A8re

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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