RTM Cloud

What RTM Cloud does

RTM Cloud (legal name Real Time Monitoring Cloud) is an Australian privately-held company founded in 2019 that provides a cloud-based IoT facility management platform primarily for the aged care and healthcare sectors, with extensions into retail and hospitality. The platform integrates multiple building and safety systems — nurse call, CCTV, access control, HVAC, duress alarms, and environmental sensors — into a unified real-time dashboard, accompanied by critical messaging, proactive site monitoring, automated compliance reporting, and a self-service portal. Add-on modules extend the platform into AI facial recognition, falls detection, pressure injury prevention, fridge temperature monitoring, distributed antenna connectivity, and home-based activity monitoring. The company also offers a Project Management Consultancy service line.

RTM Cloud generates revenue through subscription-based, quote-priced enterprise contracts tailored to the number of sites, systems integrated, and features deployed, with multi-year terms and no lock-in clauses. Distribution is direct, combining enterprise field sales with inside sales and a free 30-minute discovery session model; marketing emphasises content, industry events, and compliance thought leadership around the Australian Aged Care Act 2024. The company operates from Clontarf, Queensland with a 24/7 Australian-based Response Centre, claims 98%+ remote issue resolution, and serves enterprise customers including Opal HealthCare (90+ sites), Mercy Health, Calvary, AVEO, Wintringham, VMCH, Australian Red Cross Lifeblood, and Krispy Kreme Australia. Headcount is approximately 12 employees and no external funding rounds, parent entities, or revenue figures are disclosed.

Name

RTM Cloud

Legal name

Real Time Monitoring (RTM) Cloud

Website

https://rtmcloud.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

RTM Cloud is an Australian IoT facility management platform that integrates nurse call, CCTV, access control, HVAC, and environmental sensors into a unified real-time dashboard. It sells subscription-based enterprise contracts to aged care, healthcare, retail, and hospitality operators across Australia, backed by a 24/7 local Response Centre.

Ownership category

akta.pro rank

Product category

Facility Management IoT Software

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telephone Call Centers (56142)

SIC

Services-Computer Integrated Systems Design (7373), Auto Controls For Regulating Residential & Comml Environments (3822), Industrial Instruments For Measurement, Display, And Control (3823)

akta.pro industry

PRIMARYHLACAFAH

Virtual Nursing, Telemonitoring & Command Center Platforms

Healthcare & Life Sciences/Digital Health & Health IT/Remote Patient Monitoring (RPM) & Connected Care Platforms

SECONDARYHDAEAEAM

Asset & Maintenance Management (EAM/CMMS) Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYHLALABAK

Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

Keywords

• Facility management software
• IoT monitoring platform
• Nurse call systems
• Aged care compliance
• Building systems integration

Headquarters

HQ city

Clontarf

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IoT Platform Subscription: RTM Cloud operates on a subscription-based model for their IoT facility management platform. The platform integrates multiple building systems (nurse call, CCTV, access control, environmental monitoring) into a unified dashboard. Pricing is quote-based and tailored to the number of sites, systems integrated, and features required. No lock-in contracts are offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels11 records

Core offering

RTM Cloud is an Australian-owned IoT facility management platform that integrates multiple building and safety systems—including nurse call, CCTV, access control, HVAC, duress alarms, and environmental monitoring—into a unified real-time dashboard. The platform is backed by a 24/7 Australian Response Centre that remotely diagnoses and resolves issues, and offers audit-ready compliance reporting tailored to sectors such as aged care, healthcare, retail, and hospitality.

Product overview

RTM Cloud is an Australian-owned IoT facility management platform built around a unified dashboard architecture. The core platform consists of RTM IoT as the central dashboard providing real-time visibility across all connected systems, supported by RTM Critical Messaging for alert escalation, RTM Site Monitor for proactive health checking, RTM Reports and Advanced Reporting for compliance reporting, and RTM Self Service Portal for site analytics. Add-on modules extend capabilities including CCTV Integration (NX Witness), Distributed Antenna System for connectivity, Fridge Monitoring for temperature control, RTM TEQ Falls Alert for falls detection, RTM Medical Pressure Injury Solution, RTM Facial Recognition for AI-powered security, RTM TEQ Home for home monitoring, and Exit/Emergency Light Monitoring. Hardware accessories include Caretech Transmitters, Enzo devices, Wireless Floormats with sensors, and PIR sensors. The platform serves aged care, healthcare, retail, and hospitality sectors with 24/7 Australian support and remote issue resolution capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• RTM IoT Cutting-edge IoT platform that provides near real-time visibility into all connected systems, capturing and processing data from sensors and telemetry devices such as nurse call, HVAC, CCTV, and access control in a single customisable dashboard view for aged care, healthcare, retail and hospitality facility operators.
• RTM Critical Messaging Critical real-time messaging solution that delivers accurate and timely messages, integrating nurse call systems, duress alarms, and emergency notifications to ensure seamless communication between staff, patients, and management in high-pressure healthcare and aged care settings.
• RTM Site Monitor State-of-the-art facility monitoring solution that conducts regular health checks across key systems including nurse call, security infrastructure, access control, and CCTV. Analyses and correlates alarms and events to identify potential issues proactively before they escalate.
• RTM Reports and Advanced Reporting Reporting solution that automates data collection from multiple systems including nurse call devices, security systems, and facility monitoring tools. Offers site summary reports, site audit reports, and response time trends with customisable and scheduled reporting capabilities for compliance use cases.
• RTM Self Service Portal and Reports Comprehensive site analytics solution providing real-time data analytics with site status page for device functionality including battery health and operational readiness. Features quick reports for instant room-specific summaries and customisable and scheduled automated reporting.
• RTM Distributed Antenna System Connectivity solution that ensures seamless, reliable communication throughout facilities by providing robust in-building coverage. Supports critical operations, IoT devices, HVAC controls, surveillance cameras, and energy-saving technologies with real-time monitoring of connectivity status.
• CCTV Integration and Monitoring Intelligent video management solution integrated with NX Witness providing powerful video surveillance with real-time monitoring, customisable configurations, smart video search, motion detection, and real-time alerts. Features customisable dashboards and IoT connectivity for enhanced situational awareness.
• Fridge Monitoring Refrigeration monitoring and control system that provides 24/7 temperature monitoring with instant alerts when temperature shifts occur. Includes smart commercial fridge temperature alarms that escalate if no response occurs, with remote visibility and audit-ready reporting for retail and food service operators.

Quantifiable outcome

• Saved $270,000 annually across 90+ aged care sites on nurse call audit costs by enabling internal staff to conduct audits every 90 days instead of outsourcing annually
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability10 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• SamsungcoreTechnology or IntegrationTechnology partner providing integration with Samsung devices and systems within the RTM IoT platform ecosystem. Samsung is a global technology leader whose devices and displays integrate with RTM's facility management solutions.
• OptuscoreTechnology or IntegrationNetwork partner providing telecommunications connectivity services that support RTM Cloud's IoT platform and monitoring infrastructure across Australian facilities.
• RTM SolutionscoreTechnology or IntegrationIntegration partner with close operational relationship, potentially sharing the RTM brand. Provides specialised integration capabilities for RTM's facility management platform.
• CaretechcoreTechnology or IntegrationHealthcare partner providing nurse call and healthcare communication technology that integrates with RTM Cloud's monitoring platform. Caretech is a specialist in healthcare communication systems.
• Nx WitnesscoreTechnology or IntegrationCCTV integration partner providing video management system (VMS) technology. NX Witness integration delivers intelligent video surveillance with real-time monitoring, customisable configurations, motion detection, and smart video search capabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Honeywell Building Technologies: Honeywell provides enterprise building management systems (HVAC, access control, security, energy) at global scale. It overlaps with RTM Cloud on HVAC, access control, and multi-site facility monitoring, though without RTM's aged-care specialization.
• Johnson Controls: Johnson Controls (including Tyco/Software House) provides integrated building automation, security, and access-control platforms globally. It competes with RTM Cloud on the building-systems integration layer but lacks aged-care-specific workflows.
• Siemens Smart Infrastructure: Siemens Smart Infrastructure delivers building automation, fire safety, and security management for hospitals and large facilities. It overlaps with RTM Cloud on multi-site facility monitoring, but is a broad incumbent rather than an aged-care specialist.

Direct peers

• Tunstall Healthcare: Tunstall Healthcare provides telecare, telehealth, and integrated monitoring solutions for aged care, disability, and health in Australia and the UK. It is the most direct competitor to RTM Cloud in Australian aged-care IoT and remote monitoring.
• Leecare Solutions: Leecare is an Australian provider of aged care management and clinical software (PCCS), including care planning, compliance, and resident monitoring. It competes with RTM Cloud for aged-care technology budgets in Australia.
• Status Solutions: Status Solutions provides sensor-based situational awareness and mass-notification platforms for healthcare, senior living, and education, integrating nurse call, environmental sensors, and analytics — a very close functional analogue to RTM Cloud.
• AutumnCare: AutumnCare is an Australian-headquartered aged care software platform covering resident management, care planning, and clinical compliance. It is a direct competitor in the same Australian aged-care vertical.

Emerging players

• Vayyar Care: Vayyar Care offers radar-based falls detection and elderly-monitoring sensors for senior living and home care. It is an emerging player that competes with RTM Cloud's TEQ Falls Alert and pressure-injury add-ons.

Regional players

• Person Centred Software: Person Centred Software provides care-management and electronic medication-administration software for aged care, primarily in the UK. It is comparable to RTM Cloud in aged-care software but operates in a different geography.

Others

• Cisco DNA Spaces / IoT for Healthcare: Cisco provides IoT networking, location analytics, and digital building platforms that healthcare and facility operators use as enabling infrastructure. It is an adjacent technology provider rather than a direct competitor, but its IoT and digital-building capabilities overlap with parts of RTM Cloud's stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@RTMCloud
• Facebookfacebook.com/rtmcloud
• LinkedInlinkedin.com/company/rtm-cloud
• Instagraminstagram.com/rtm.cloud
• TikToktiktok.com/@rtmcloud

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RTM Cloud