AutumnCare
AutumnCare provides clinical management software for residential aged care, home care, and retirement living providers across Australia. Its platform spans Desktop, Mobile, Cloud, and eLearning products covering care planning, medication management, regulatory reporting, and clinical governance. Founded 2000; part of OneTouch Health Group since 2023.
- Company typePrivate
- Founded2000
- HeadquartersBentley, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What AutumnCare does
AutumnCare, a Western Australia-based software company established in 2000 (legal entity Unleashed Technology (Aust) Pty Ltd), provides clinical management software to residential aged care, home care, retirement living, and disability care providers across Australia. Its platform comprises four primary products: AutumnCare Desktop (Windows-based flagship clinical management system with 70+ prebuilt report templates, configurable dashboards, risk registers, care planning, and medication management), AutumnCare Mobile (iOS/Android point-of-care app with offline mode and icon-based interface), AutumnCare Cloud (fully managed cloud hosting via Sitehost and Servers Australia), and AutumnCare eLearning (SCORM-compliant training platform). Add-on modules include the Data Preservation Add-in for Aged Care Act 2024 compliance and the PACOP Digital Palliative Care Outcomes Solution. The system integrates with PainChek (AI-based pain assessment), My Health Record, and MIMS, and is secured with AES 256 encryption under ISO 27001 and ISO 9001 certifications.
The business operates a subscription-based revenue model with quote-based annual pricing that varies by deployment mode, modules, and organisation size, supplemented by paid implementation and training services. Distribution is exclusively direct, combining enterprise field sales (personalised demonstrations, on-site training) with inside sales (phone, email, support portal), augmented by industry conference presence (e.g., ACCPA WA). There are no channel partners, resellers, or marketplaces; the geographic footprint is single-country (Australia) with all data hosted domestically in compliance with the Privacy Act 1988. Since August 2023, AutumnCare has operated as part of the OneTouch Health Group, a UK and Ireland-based digital care management platform, with the parent's CEO reaffirming ongoing commitment to the Australian platform. The company maintains a headcount of 11-50 employees and a 20+ year track record of product iteration led by in-house Registered Nurses.
AutumnCare firmographics
Firmographics- Name
- AutumnCare
- Legal name
- Unleashed Technology (Aust) Pty Ltd
- Website
- https://autumn.care
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AutumnCare provides clinical management software for residential aged care, home care, and retirement living providers across Australia. Its platform spans Desktop, Mobile, Cloud, and eLearning products covering care planning, medication management, regulatory reporting, and clinical governance. Founded 2000; part of OneTouch Health Group since 2023.
- Ownership category
- akta.pro rank
AutumnCare industry classification
Industry- Product category
- Aged Care Clinical Management Software
- NAICS
- Nursing and Residential Care Facilities (623), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312)
- SIC
- Services-Prepackaged Software (7372), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Caregiver Support, Coaching & Training (HLADALAG)
- akta.pro secondary industries
- Family Communication, Care Updates & Scheduling Support (HSABAAAK), Routine In-Home Hospice Care (HSABAFAA), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)
Keywords
Where AutumnCare is headquartered
LocationHeadquarters
- HQ city
- Bentley
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
AutumnCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Software Licensing (Desktop, Mobile, Cloud): AutumnCare generates revenue primarily through licensing its clinical management software across Desktop, Mobile, and Cloud deployment models. Customers select their preferred deployment mode (on-premise desktop with self-managed servers, cloud-hosted by AutumnCare, or a combination). The software supports residential aged care, home care, and retirement living operations. Pricing is quote-based and varies by deployment type, organisation size, and module selection.
- Cloud Hosting (AutumnCare Cloud): For cloud deployments, AutumnCare provides fully managed server hosting via Sitehost and Servers Australia. This includes system maintenance, security updates, software upgrades, nightly backups, and 24/7 data centre surveillance. This is bundled into the cloud subscription pricing.
- Implementation & Training Services: AutumnCare provides paid implementation services including a structured six-step process: product confirmation, project workshop, implementation plan approval, design and build (including configuration, user accounts, and testing), staff training, and go-live support. Training is available online, onsite, in small groups, or train-the-trainer formats. Additional Training Needs Analysis and Process Review services are available.
- eLearning Platform Access: AutumnCare eLearning is a supplementary training platform providing ongoing education for care staff. It can be provided as a hosted online platform (accessed via web-connected devices) or as SCORM files for organisations with their own LMS. The platform is updated annually to coincide with major software releases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing with no public list pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
AutumnCare product offering
Product offeringCore offering
AutumnCare provides clinical management software for the Australian aged care industry, sold as an integrated platform across Desktop (Windows-based flagship CMS), Mobile (iOS/Android point-of-care app with offline mode), Cloud (fully managed cloud-hosted deployment), and eLearning (SCORM-compliant training). The platform supports residential aged care, home care, retirement living, and disability care providers with care planning, medication management (Medicate with eNRMC conformance), AN-ACC funding simulation, automated NQIP reporting, incident and risk management, and 70+ prebuilt report templates.
Product overview
AutumnCare is a comprehensive aged care software platform consisting of multiple integrated products: AutumnCare Desktop (flagship clinical management system), AutumnCare Mobile (point-of-care mobile app), AutumnCare Cloud (hosted solution), and AutumnCare eLearning (training platform). The platform is designed for residential aged care, home care, and retirement living providers. Add-on modules include Data Preservation for compliance archiving and PACOP for palliative care assessment. The platform supports clinical governance, care planning, regulatory compliance (NQIP, accreditation), incident management, and reporting. AutumnCare was established in 2000 and joined the OneTouch Health Group in 2023.
Differentiator
Problem solved
Functional benefit
Products and services
- AutumnCare Desktop Flagship comprehensive clinical management system for Australian residential aged care providers, providing person-centred care plans, 70+ prebuilt report templates, care planning, task management, dashboards, risk and incident management, medication management (Medicate), NQIP reporting, and AN-ACC funding tracking.
- AutumnCare Mobile iOS and Android mobile application for point-of-care data entry featuring an icon-based interface, real-time clinical assessments, wound photo capture, charting (BGL, blood pressure, bowel, weight, neurological observations), handover functionality, admission assessments, care plan access, and offline data collection during network outages.
- AutumnCare Cloud Cloud-hosted clinical management system fully maintained by AutumnCare with data stored in Australian data centres via Sitehost and Servers Australia. Includes 24/7 surveillance, nightly backups, system maintenance, software upgrades, security patches, and offline mode for continued access during internet outages.
- AutumnCare eLearning SCORM-compliant online training platform providing ongoing education on AutumnCare Desktop and Medicate. Includes training modules, assessments, webinars, how-to guides, individual staff accounts, administrator tracking, bulk CSV enrolment, and SCORM file export for integration with organisational LMS. Updated annually to coincide with major software releases.
- AutumnCare Data Preservation Add-in Add-in for archiving historical resident records into a dedicated long-term storage database separate from the live operational database. Moves inactive discharged or deceased resident data while preserving accessibility for audits and compliance under the Aged Care Act 2024. Includes configurable retention policies and off-peak scheduling.
- PACOP Digital Palliative Care Outcomes Solution Integrated digital palliative care solution embedding the University of Wollongong's PACOP evidence-based outcome measures (pain, symptom management, comfort, and quality of life) directly into AutumnCare clinical workflows, with real-time data capture to support timely clinical decision-making in end-of-life care.
Quantifiable outcome
- NQIP data captured automatically within daily clinical workflows, with monthly reports delivered automatically each month, reducing administrative burden for quarterly My Aged Care submissions
- +5 more outcomes
Companies that use AutumnCare
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
AutumnCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature10 records
AutumnCare partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- PainChekcorePainChek is a clinically validated mobile app using AI and facial recognition to automate pain assessment for people unable to self-report pain (particularly those with dementia). Over 800 aged care providers use PainChek in Australian facilities. AutumnCare has developed a full integration enabling all PainChek assessments to be automatically uploaded to AutumnCare in real time, eliminating double data handling for clinical staff. PainChek assessments appear directly within AutumnCare's clinical workflows.
- Palliative Aged Care Outcomes Program (PACOP)corePACOP (Palliative Aged Care Outcomes Program), based at the University of Wollongong's Australasian Health Outcomes Consortium, has partnered with AutumnCare to deliver a fully integrated digital PACOP solution within the AutumnCare Clinical Care System. The partnership embeds PACOP's evidence-based outcome measures—focused on pain, symptom management, comfort, and quality of life—directly into AutumnCare's clinical workflows. The solution is designed to reduce documentation burden, enhance data accuracy, and support timely clinical decision-making in palliative and end-of-life care. Services must be on AutumnCare Desktop 2024.2 and Forms 2025.1 or later to access the PACOP solution.
- Sitehost and Servers AustraliacoreSitehost and Servers Australia are third-party server hosting providers used by AutumnCare for its cloud-based customers. All servers are physically located in Australia in accordance with the Privacy Act 1988 and Australian Privacy Principles. Both providers employ 24/7 site surveillance and controlled access to server rooms. AutumnCare manages the databases and systems software.
- Nestlé Health ScienceminorAutumnCare collaborated with Nestlé Health Science to develop the EAT-10 swallowing screening tool and the Extended Mini Nutritional Assessment as part of a new Nutrition Management form module. This partnership brought clinical expertise from Nestlé to enhance AutumnCare's nutrition assessment capabilities.
- Dementia Support Australia (DSA)minorDementia Support Australia partnered with AutumnCare to provide an electronic version of the Delirium Screening Tool within the AutumnCare forms library. DSA's clinical expertise informed the digital implementation of the screening tool for use in aged care settings.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
AutumnCare competitors and assessment
Company assessmentDirect peers
- LeeCare (Health Metrics): Australian aged and community care software vendor competing in residential care with similar clinical documentation and compliance offerings for the same provider segment.
- CareSys: Australian aged care management platform with clinical and resident management functionality; a direct competitor to AutumnCare Desktop for residential aged care operators.
- iCareHealth: Provider of clinical and care management software for Australian residential aged care, competing for the same buyer personas (clinical/operations leaders) with overlapping modules for care planning, medication management, and reporting.
- AlayaCare: Global home and community care platform serving Australia via acquired Mirus and Procura brands; overlaps with AutumnCare's home care segment and competes for aged-care software spend in the same Australian buyer base.
- Procura (AlayaCare): Now part of AlayaCare, Procura is a long-standing clinical and home care management platform in Australia competing for the same residential and community aged care providers.
- Mirus Australia: Australian aged care software provider (now under AlayaCare) targeting residential aged care and home care, directly comparable to AutumnCare's core customer base and use cases.
Broad incumbents
- Telstra Health (Clinical Manager): Australia's largest domestic health-IT suite with a clinical management product line for residential aged care; competes directly for the same procurement budgets as AutumnCare Desktop, with broader portfolio and incumbent positioning.
- Epicor Care: Broader ERP/operations suite that has a care-management module for aged and community care; competes at the operations layer for aged care providers, with overlapping clinical and resident functionality.
Emerging players
- Person Centred Software: UK-based care management software company expanding internationally; comparable in elder care workflows and mobile point-of-care design, providing an emerging competitive and benchmarking reference for AutumnCare.
Others
- PainChek: AI-based pain assessment tool embedded in 800+ Australian aged care facilities and integrated with AutumnCare; an ecosystem partner rather than competitor, illustrating the clinical integrations that anchor AutumnCare's workflow.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AutumnCare social profiles
Digital presenceAutumnCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
AutumnCare leadership team
Management profileNumber of profiles
Profiles1 record
AutumnCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AutumnCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AutumnCare
What does AutumnCare do?
AutumnCare provides clinical management software for the Australian aged care industry, sold as an integrated platform across Desktop (Windows-based flagship CMS), Mobile (iOS/Android point-of-care app with offline mode), Cloud (fully managed cloud-hosted deployment), and eLearning (SCORM-compliant training). The platform supports residential aged care, home care, retirement living, and disability care providers with care planning, medication management (Medicate with eNRMC conformance), AN-ACC funding simulation, automated NQIP reporting, incident and risk management, and 70+ prebuilt report templates.
Is AutumnCare a public or private company?
AutumnCare is a private company. It is classified as corporate owned and is currently operating.
When was AutumnCare founded?
AutumnCare was founded in 2000. It employs 11 to 50 people.
Where is AutumnCare based?
AutumnCare is headquartered in Bentley, Australia, in the Oceania region.
How does AutumnCare make money?
Four revenue lines are on record. Software Licensing (Desktop, Mobile, Cloud) is the primary driver. The others are cloud Hosting (AutumnCare Cloud), implementation & Training Services and eLearning Platform Access.
Who are AutumnCare's main competitors?
Direct peers on record are LeeCare (Health Metrics), CareSys, iCareHealth, AlayaCare, Procura (AlayaCare) and Mirus Australia. Broad incumbents are Telstra Health (Clinical Manager) and Epicor Care. Person Centred Software is listed as an emerging player. PainChek is listed as an others.
Does AutumnCare have an API?
No public API is recorded for AutumnCare.
What industry is AutumnCare in?
AutumnCare's product category is Aged Care Clinical Management Software. Its primary akta.pro industry code is HLADALAG, Caregiver Support, Coaching & Training, with a secondary code of HSABAAAK, Family Communication, Care Updates & Scheduling Support. Its NAICS code is 623 and its SIC code is 7372.