Lokaal bestuur Machelen

What Lokaal bestuur Machelen does

Lokaal bestuur Machelen (legal name: Gemeente Machelen-Diegem) is the municipal government serving the residents and businesses of Machelen and Diegem in the Flemish Brabant province of Belgium. The entity operates as a tax-funded public administration rather than a commercial enterprise, delivering a broad portfolio of statutory and community services — including identity documents, birth and death registration, marriage services, driver's licenses, social welfare through the integrated OCMW (Public Centre for Social Welfare), education coordination, childcare, public domain management, mobility, and community safety. It reaches its constituency through a hybrid distribution model: the physical Gemeentehuis at Woluwestraat 1, a separate Social House (Sociaal Huis), and a digital e-loket portal with appointment booking. The organization employs 56 staff and supports specialized community programs such as the High Five school mobility initiative, the Huis van het Kind family center, BOA extracurricular care, the Bibmobiel mobile library, Rap op Stap travel assistance, and Gemeenschapswachten community safety wardens.

The underlying technology stack is a conventional web-based citizen services platform powered by an e-gov provider (lcp.nv). It supports cookie-based user experience management, Google Analytics traffic analysis with anonymized IPs, embedded YouTube content, and Itsme-based digital identity authentication for school enrollment. No public API, mobile app, or AI/ML capabilities are disclosed. Citizen communications are delivered via the municipal website, email newsletters, an RSS feed, and an official Facebook page (@gemeentemachelen), supplemented by physical community events and family services through the Huis van het Kind. The municipality is governed as a public administrative entity under Belgian municipal law, with no private shareholders and no publicly traded shares.

Revenue mechanics differ fundamentally from a commercial company: the municipality is funded through municipal taxes, property taxes, and government allocations. Most citizen services are provided free at point of use, with nominal administrative fees on items such as parking permits and certain documents. Outflows include subsidies to recognized sports, youth, and cultural associations (€82,990.86 allocated) and per-organizer support for after-school activities (capped at €7,500 per year). Strategic partnerships — with Kiwanis (sponsorship of Sterretjesplein), De Klink, 3Wplus/De Tovertuin, CLB, Haviland, Wyre, and De Lijn — extend service delivery into welfare, education, and mobility domains.

Name

Lokaal bestuur Machelen

Legal name

Gemeente Machelen-Diegem

Website

https://machelen.be

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Lokaal bestuur Machelen (Gemeente Machelen-Diegem) is the Belgian municipal government serving Machelen and Diegem in Flemish Brabant, delivering administrative, social welfare, education, and community safety services to local residents and businesses through a physical town hall, social house, and digital e-loket platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Community Housing Services (62422), Community Food Services (624210)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industry

Housing Policy, Standards & Fair Housing Enforcement (BPAIANAG)

Keywords

• Municipal administration services
• Public social welfare
• Citizen services platform
• Local government administration
• Community safety programs

Headquarters

HQ city

Machelen

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Lokaal bestuur Machelen is the municipal local government of Machelen-Diegem in Belgian Flemish Brabant, delivering statutory public services to local residents. It provides administrative services (identity documents, birth/death registration, marriage services, driver's licenses, permits), social welfare services through the OCMW, education and childcare coordination, mobility and public domain management, community safety programs, and cultural/leisure activities. Services are delivered through a Town Hall, a Social House, and a Digital Counter (E-loket) online portal.

Product overview

Lokaal bestuur Machelen operates as a municipal government offering a comprehensive portfolio of public services to residents of Machelen and Diegem. The services are delivered through a combination of physical offices (Gemeentehuis/Municipal Hall) and digital channels including a Digitaal Loket (Digital Counter) for online document requests and permits. The municipality provides core services across social affairs, education/childcare, mobility, public domain management, and community safety. Specialized programs include the High Five school mobility initiative, the Huis van het Kind family center, and BOA (Buitenschoolse Opvang en Activiteiten) for extracurricular childcare. Services are accessible through online appointment booking and various in-person locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Sociale zaken en welzijn (Social Affairs and Welfare)

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• KiwanisminorOthers · 8 May 2025Kiwanis provided generous sponsorship for the inauguration of Sterretjesplein (Little Stars Square), a memorial space along Astridlaan near the birth forest. This green space serves as a place for remembrance, loss, and memory for parents, families, and bereaved individuals.
• De KlinkminorStrategic or Co-development Partner · 8 May 2025
• Huis van het Kind MachelencoreStrategic or Co-development Partner
• 3Wplus - De TovertuincoreStrategic or Co-development Partner
• HavilandminorChannel Partner/ Reseller/ Distributor
• CLB (Centrum voor Leerlingenbegeleiding)coreStrategic or Co-development Partner
• De LijnminorChannel Partner/ Reseller/ Distributor

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Stad Leuven: Larger Flemish city municipality with a much broader portfolio but overlapping core capabilities (digital loket, social services, mobility, community safety). Relevant as a reference benchmark for digital-maturity, sustainability programs, and citizen engagement scale.

Others

• LCP nv: Belgian e-government platform vendor credited in the Machelen website footer; supplies the digital loket, content management, and citizen-portal infrastructure underpinning the municipality's online service delivery. Indirect technology peer shaping Machelen's digital capabilities.
• Haviland (intercommunale): Inter-municipal cooperative providing administrative and technical services to Flemish municipalities; lists Machelen as a partner. Comparable as an ecosystem/operating-model peer for shared back-office and IT service delivery to small municipalities.

Regional players

• Gemeente Zemst: Flemish municipality of similar size offering parallel services (social housing, education, mobility, public domain) with an e-loket for digital service requests. Useful peer for benchmarking digital citizen services in a comparable administrative setting.
• Gemeente Haacht: Flemish Brabant municipality running comparable local services including childcare, after-school activities, and community events. Comparable on programming for families and youth, and on inter-municipal cooperation models.
• Gemeente Steenokkerzeel: Small Flemish Brabant municipality offering a comparable local-government service stack with appointment-based access and digital loket capabilities. Comparable on scale, citizen-services breadth, and digital transformation maturity.
• Gemeente Grimbergen: Nearby Flemish municipality of similar scale serving a comparable resident profile; runs the same suite of mandatory municipal services (social affairs, education, public domain). Useful peer for child/family programs and community warden-style safety initiatives.
• Gemeente Vilvoorde: Adjacent Flemish municipality in the same region with comparable population and a similar municipal service portfolio (social welfare, education, mobility). Directly comparable administrative scale and service mix; relevant for benchmarking on digital loket, social services, and OCMW operations.
• Gemeente Kortenberg: Mid-sized Flemish Brabant municipality with full municipal mandate including school transport, social services, and civic engagement programming. Comparable on resident-segmentation approach and family/elderly service lines.
• Gemeente Zaventem: Neighbouring Flemish Brabant municipality including the Brussels Airport catchment; similar municipal mandate with comparable OCMW-equivalent services, education coordination, and mobility infrastructure (incl. De Lijn). Comparable in administrative complexity despite slightly different economic base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gemeentemachelen
• LinkedInlinkedin.com/company/gemeentemachelen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lokaal bestuur Machelen