Residents Welfare Association

What Residents Welfare Association does

The Residents Welfare Association (RWA) D Block (D-61-135) Saket is a registered non-profit society under Indian law serving approximately 75 residential households in D Block Saket, a South Delhi colony adjacent to Saket Metro Station. Originally formed in December 1998 as the Self Protection & Welfare Society (SPAWS), the association was formally registered under its current name on July 11, 2014. It delivers community welfare services to its members including 24/7 security guard deployment at Gates #6 and #11, a phased 16-camera HD CCTV surveillance system with 2TB storage, daily cleaning of common lanes and parks, traffic decongestion initiatives using manual barriers, and structured advocacy to government bodies (DMRC, MCD, DDA, Delhi Police, Traffic Police, Public Grievances Commission) through formal representations and RTI applications.

Core service delivery is anchored in a small contracted staff of seven security guards (including a dedicated night patrol from 8 pm to 8 am), one sweeper on an 8-hour daytime schedule, and one office boy responsible for door-to-door subscription collection and receipting. Communication with members runs through a website (rwadblocksaket.com), numbered circulars, a bulletin board, WhatsApp groups, and recurring community events covering Republic Day, Independence Day, Baisakhi, and Diwali, alongside operational projects such as police verification camps, house tax collection camps, and vehicle pollution check camps. The RWA is governed by a 2-year elected body comprising a President, Vice President, General Secretary, Secretary, Treasurer, Joint Treasurer, and four Executive Members, with General Body Meetings and AGMs held at Jan Upvan Park opposite D-94 Saket.

The revenue model is built entirely on member contributions with no external investors, commercial counterparties, or grant funding. The standard monthly subscription was raised from Rs 500 to Rs 600 effective April 1, 2020, supplemented by an annual sweeper salary contribution of Rs 1,000 per floor and occasional event-based community contributions. Payments are accepted door-to-door in cash or via online RTGS to a Punjab National Bank account, and the RWA's registered office is located at D-106, Saket, Ground Floor, New Delhi-110017.

Name

Residents Welfare Association

Legal name

RWA D BLOCK (D-61-135) SAKET (Regd.)

Website

https://rwadblocksaket.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

The Residents Welfare Association (RWA) D Block Saket is a registered non-profit society serving approximately 75 residential households in a defined South Delhi block, delivering 24/7 security, CCTV surveillance, cleaning, traffic management, and community welfare services funded entirely by monthly member subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Monthly Membership Subscriptions: Regular monthly subscription fees collected from residential members of D Block Saket. Base rate was Rs 500/month, increased to Rs 600/month effective April 1, 2020. Collected via door-to-door service and online RTGS.
2. Annual Sweeper Salary Contribution: Yearly one-time contribution of Rs 1,000 per floor towards sweeping and cleaning services, in addition to monthly subscriptions.
3. Event-based Community Contributions: Occasional contributions for community events, festivals, and special initiatives as approved by General Body.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

RWA D Block Saket provides community management and welfare services to approximately 75 residential units (D-61 to D-135) in D Block, Saket, New Delhi. Core offerings include round-the-clock security guard services, CCTV surveillance of common areas, manual barrier installation and operation, cleaning/sweeping of common areas, door-to-door collection of monthly maintenance subscriptions, and coordination of community welfare programs and events. The association also facilitates RTGS/NEFT online payments and organizes community camps such as anti-encroachment drives, house tax collection camps, police verification camps, and vehicle pollution check camps.

Product overview

RWA D Block Saket is a registered Residents Welfare Association providing community services to residents of D-61-135 Saket, New Delhi. The organization operates as a single unified service entity offering security (24/7 guards and CCTV surveillance), cleaning/sweeping services, traffic management (manual barriers), subscription collection, and online payment facilitation. All services are funded through monthly/yearly subscriptions from resident members and coordinated through a governing body elected every two years.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Guard Services Deployment of security guards to provide 24/7 safety and protection for residents of D Block Saket.
• CCTV Surveillance Services Continuous CCTV monitoring of common areas within the residential colony to enhance resident safety and deter unauthorized activity.
• Manual Barrier Installation & Operation Installation and operation of manual barriers at colony access points to regulate entry and exit of vehicles and pedestrians.
• Cleaning & Sweeping Services Daily cleaning and sweeping of common areas within D Block Saket through a dedicated sweeper funded via an annual per-floor contribution of Rs 1,000.
• Subscription Collection Services Monthly collection of residential maintenance subscriptions via door-to-door visits as well as RTGS/NEFT online payment modes.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Delhi Police (SHO Saket)coreOthers · 28 February 2016Regular engagement with Station House Officer (SHO) Saket for security matters including domestic staff verification, police verification camps (held February 28, 2016 and April 1, 2018), and crime prevention.
• AAUI (Automobile Association of Upper India)minorOthers · 2 November 2015T.K. Malhotra, resident and President of AAUI, served as first President of SPAWS (predecessor to RWA) and has supported RWA's traffic management initiatives. AAUI is connected to FIA (Federation Internationale de l'Automobile) headquartered in Paris, France.
• MCD (Municipal Corporation of Delhi)coreOthers · 1 June 2014MCD is engaged on multiple fronts: house tax collection camps, garbage removal, tree maintenance, anti-encroachment drives, and commercial activity monitoring. RWA files RTI applications and makes representations to SDMC on various issues.
• DDA (Delhi Development Authority)minorOthers · 1 June 2014DDA is engaged regarding dangerous tree removal, park development (Children Park NHP-D Block Saket), and commercialization concerns. RTIs filed with DDA on misuse of basements and tree maintenance.
• Public Grievances Commission (PGC)coreOthers · 1 September 2013RWA filed complaints with Public Grievances Commission in June 2013 regarding traffic congestion issues from Metro operations. PGC issued final relief in December 2014 enabling effective traffic management from MB Road entering D Block.
• Traffic Police (South District)coreOthers · 1 April 2013With support from DCP Traffic (South), RWA undertook several traffic decongestion initiatives beginning April 2013. Installed manual barriers and coordinated on traffic flow regulation within residential area.
• DMRC (Delhi Metro Rail Corporation)coreOthers · 3 September 2010DMRC operationalized Saket Metro Station with exit Gate #3 within D Block residential area in September 2010, creating traffic and security challenges. RWA has engaged with DMRC regarding gate placements and traffic management through RTI applications and representations. The relationship has been contentious due to the negative impact of Metro operations on residential environment.

Scale indicators5 records

Recent moves5 records

Expansion highlights2 records

Emerging players

• NoBrokerHood: Community management super-app from NoBroker providing security, visitor management, and resident services to housing societies across India. Closest functional peer to the RWA in terms of services delivered (security guards, helpdesk, payments, events), differing primarily in being a tech-enabled B2B platform rather than a volunteer-run association.
• MyGate: Tech-enabled community management and security platform serving thousands of Indian gated communities and apartment complexes with visitor management, security, and resident engagement — directly analogous service mix (guards, access control, resident communication) to the RWA's manual model, but at vastly greater scale and with a software/SaaS layer.
• ApnaComplex: Housing society management platform offering accounting, communication, and facility management modules to Indian apartment complexes and RWAs — comparable customer segment (Indian residential welfare associations) with overlapping services (subscription billing, notice circulation, facility booking).
• Adda: Apartment and housing society management software used by thousands of Indian RWAs and gated communities for billing, accounting, complaints, and security coordination. Targets the same Indian residential community use-case as the RWA but via a SaaS platform sold to similar associations.
• CommonFloor: Indian real estate platform (now part of Square Yards) that historically offered apartment community management and discussion forums for RWAs and housing societies. Comparable end-user (Indian residential community members) with overlapping features (resident directories, society management).

Regional players

• Vintech Management Services: Indian facility management company providing housekeeping, security, and maintenance services to residential complexes and corporate facilities. Comparable service mix to the RWA's contracted staff (guards, sweepers, cleaning) but delivered as a commercial B2B offering to multiple communities rather than a single-block association.

Broad incumbents

• CBRE South Asia: Major commercial and residential property management services provider in India, offering integrated facility management including security, housekeeping, and resident services — a scaled, professionalized version of what the RWA delivers through volunteer governance and contracted staff.
• JLL India: Global real estate services firm with a substantial residential property and facility management practice in India. Comparable in delivering integrated facility services (security, housekeeping, maintenance) to residential properties, though at enterprise scale and as a paid B2B service rather than a member-funded association.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/residents-welfare-association

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Residents Welfare Association