Delhi Police

What Delhi Police does

Delhi Police is the statutory law enforcement agency for the National Capital Territory of Delhi, operating under the Ministry of Home Affairs (Government of India) and the Government of NCT of Delhi. It delivers public safety, crime prevention, traffic management, emergency response, and specialized enforcement through 15+ police districts and dedicated units including the Special Cell (counter-terrorism and organized crime), Cyber Police / IFSO, Anti-Narcotics Task Force, Crime Branch, SPUWAC (women and children), SPUNER (North-Eastern residents), Traffic Police, and the newly inaugurated first Women Police Station (Subzi Mandi). The force serves residents, visitors, and government partners such as DTC (bus panic button integration), CBSE (portal cyber defense), and NEET exam authorities, with a 24/7 ERSS 112 emergency response backbone.

The agency's technology stack combines a CCTNS-based citizen services portal, ZIPNET information-sharing network, CEIR mobile tracking integration, AI-enabled traffic and surveillance systems (125 OSVD cameras, ANPR, CCTV analytics), facial recognition, drone surveillance, social media monitoring, and mobile applications (Say Help, Himmat, Traffic Sentinel, Tatpar). Operational scale signals include recovery of 12,600+ stolen phones via Operation Vishwas, tracing of 21,751 devices through CEIR, identification of 123 drug hotspots, and 1,700 kg of narcotics destroyed in a single May 2026 event.

The business model is government appropriation-based rather than commercial: Delhi Police is funded by the Government of NCT of Delhi and Ministry of Home Affairs, and all citizen-facing services — FIR registration, lost reports, PCC/CVR, emergency response, and community policing — are provided free of charge. There are no disclosed pricing models or fee-for-service revenue streams; "customers" are the citizens of Delhi plus a small set of government institutional partners. Strategic direction is set by central and state government priorities, exemplified by the 79th Raising Day (Feb 2026) where the Union Home Minister presided over foundation stone layings for an integrated Special Cell headquarters and 10 new building projects.

Name

Delhi Police

Legal name

Delhi Police

Website

https://delhipolice.gov.in

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Delhi Police is the statutory law enforcement agency for the National Capital Territory of Delhi, delivering public safety, crime prevention, traffic management, and emergency response across 15+ districts and specialized units, serving citizens and government partners free of charge under government funding.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Remote Video Guarding / Virtual Patrol (Guard + CCTV) (BPAKAAAL), Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Law enforcement services
• Emergency response
• Cyber crime investigation
• Traffic management
• Public safety

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Funding: Funded by Government of NCT of Delhi and Ministry of Home Affairs for law enforcement operations, infrastructure, and personnel

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Delhi Police is the principal law enforcement agency for the National Capital Territory of Delhi, providing crime prevention, investigation, and prosecution support across 15+ districts and specialized units. It delivers free 24/7 public safety services including FIR registration, missing person tracing, emergency response (ERSS 112), traffic enforcement, cyber crime investigation, counter-terrorism, anti-narcotics operations, and citizen-facing digital portals for police clearance, lost property, and complaint management.

Product overview

Delhi Police operates as a multi-platform digital services provider offering citizen-facing portals, mobile applications, and specialized law enforcement units across 15 police districts. The core infrastructure includes the 112 Emergency Response System, integrated complaint management portals (ICMS), and the ZIPNET information sharing network. Citizen services are delivered through online portals for FIR filing, lost report registration, vehicle theft e-FIR, and Police Clearance Certificate processing. Traffic management is handled via the e-Challan system with CCTV-based automated enforcement. Specialized units include the first Women Police Station (inaugurated June 2026), Anti-Narcotics Task Force (ANTF), Special Cell for counter-terrorism, Cyber Police Station, and SPUWAC for women and children. Safety initiatives include the Say Help emergency app, Himmat safety app, Prahari community policing, and the Safe City Project. The organization recently launched the first phase of the Safe City Project and deployed 125 speed detection cameras for automated traffic enforcement.

Differentiator

Problem solved

Functional benefit

Brands

• Delhi Police Cyber Police (CyPAD/IFSO): Cyber crime investigation unit handling technology-enabled crimes
• Special Cell
• SPUWAC - Special Police Unit for Women and Children
• SPUNER - Special Police Unit for North-Eastern Region
• ANTF - Anti Narcotics Task Force
• Crime Branch
• Traffic Police
• YUVA
• PFWS - Police Families Welfare Society

Products and services

• 112 Emergency Response System (ERSS) Integrated emergency response support system providing 24x7 toll-free emergency response through a unified hotline (112) connecting citizens to police, medical, and fire services across Delhi. For use by any citizen facing an emergency.
• Citizen Complaint Portal (ICMS) Online Integrated Complaint Monitoring System enabling citizens to register complaints and monitor FIR status online through the CCTNS-based portal. Targets Delhi residents seeking a digital channel for non-emergency complaint lodging and case status tracking.
• Lost Report Online Portal Digital portal accessible at lostfound.delhipolice.gov.in that enables citizens to file lost property reports online for items such as documents, valuables, and personal belongings. Serves Delhi residents who have lost property and require an official record for recovery or insurance purposes.
• MV Theft e-FIR Motor vehicle theft reporting system hosted at mvt.delhipolice.gov.in, allowing vehicle owners to register an FIR online for stolen two-wheelers and four-wheelers without visiting a police station. Designed for Delhi vehicle owners seeking rapid digital registration of vehicle theft cases.
• ZIPNET Zero Incident Police Network (ZIPNET) for sharing real-time information on missing persons, unidentified dead bodies, stolen vehicles, and unclaimed/seized vehicles across all Delhi Police districts. Used by police personnel internally and accessible to the public for missing person and stolen vehicle searches.
• Police Clearance Certificate (PCC) and Character Verification Report (CVR) Web Application Online web and tablet application for processing Police Clearance Certificates (PCC) and Character Verification Reports (CVR) used for employment, immigration, visa, and other official background verification purposes. Targets Delhi residents and employers requiring official police verification.
• CEIR Mobile Tracking Portal Central Equipment Identity Register (CEIR) based portal for tracing lost and stolen mobile phones across states. Citizens can register complaints for lost/stolen handsets and Delhi Police uses the integrated database for recovery. Part of Operation Vishwas initiative that recovered over 12,600 phones.
• Say Help App Emergency SOS mobile application enabling citizens to trigger immediate police response during distress situations. Available on Google Play for Delhi residents who require a quick channel to alert police during personal safety emergencies.
• e-Challan System Digital traffic violation citation system with integrated grievance redressal mechanism, allowing motorists to view and challenge e-Challan penalties online. Complemented by 125 newly launched Over Speeding Violation Detection (OSVD) cameras for automated enforcement.
• Special Cell Elite counter-terrorism and organized crime unit handling terror modules, international syndicates, and critical security operations within Delhi. A specialized police unit rather than a commercial product.
• Cyber Police Station (IFSO/CyPAD) Dedicated cyber crime investigation unit (also known as IFSO/CyPAD) handling online fraud, cyber terrorism, digital evidence forensics, and handling 1930 cyber complaint helpline. Serves Delhi residents and organizations facing technology-enabled crimes.
• First Women Police Station First dedicated women police station in Delhi, located in Subzi Mandi area of North District, staffed by 57 personnel with 60% women officers. Handles crimes against women and children with a victim-centric approach. Inaugurated by Lieutenant Governor Taranjit Singh Sandhu on June 19, 2026.
• Special Police Unit for Women and Children (SPUWAC) Specialized police unit for crimes against women and children including POCSO (Protection of Children from Sexual Offences) cases, domestic violence, and human trafficking. Accessible via helpline 1091.
• Anti-Narcotics Task Force (ANTF) Dedicated anti-narcotics police station and task force announced for achieving a drug-free Delhi by 2027. Identified 123 drug hotspots and conducted a Mega Drug Destruction event destroying 1,700 kg of narcotics in May 2026. Launched official logo, website, and newsletter in February 2026.
• Safe City Project - Phase 1 Integrated surveillance and safety infrastructure project for Delhi, with Phase 1 inaugurated in February 2026 as part of the 79th Raising Day celebrations. Deploys CCTV, AI-driven analytics, and integrated command infrastructure for women's safety and public security.
• Senior Citizen Registration Service Online registration portal at seniorcitizen.delhipolice.gov.in enabling elderly Delhi residents to register for safety monitoring, dedicated helpline access (1291), and welfare services from the Delhi Police Senior Citizen Cell.
• Traffic Sentinel App Mobile application for volunteer Traffic Sentinels to report traffic violations and coordinate with Delhi Traffic Police. Available on iOS App Store. Designed for citizen volunteers supporting traffic enforcement across Delhi.

Quantifiable outcome

• 12,600+ stolen mobile phones recovered and returned to owners through Operation Vishwas
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• National Institute of Electronics & Information Technology (NIELIT)coreTechnology or Integration · 27 May 2026MoU signed for specialized training programmes for investigating officers in artificial intelligence, cyber scams, and social media monitoring. Aims to equip police personnel with skills to investigate and prevent technology-enabled crimes.
• Indian Institute of Technology Delhi (IIT Delhi)coreTechnology or IntegrationMoU for technology scouting, evaluation of existing technology-based projects, development of technology solutions to meet future challenges, and technical committee participation.
• National Disaster Response Force (NDRF)coreStrategic or Co-development PartnerComprehensive disaster management training MoU for imparting practical knowledge and procedures to police personnel on disaster response.
• UnacademyminorStrategic or Co-development PartnerMoU to provide online coaching facilities to wards of serving/retired/deceased police personnel for competitive examination preparation.
• GMR GroupminorStrategic or Co-development PartnerCollaboration for Smart Police Booth at IGI Airport Terminal 3 for passenger safety and security services.
• Delhi Transport CorporationcoreStrategic or Co-development PartnerIntegration of panic button alerts in DTC buses with police 112 PCR emergency response system for faster intervention in distress situations.
• Municipal Corporation of Delhi (MCD)coreStrategic or Co-development PartnerJoint fire safety compliance drives, anti-encroachment operations, and building safety inspections across Delhi.
• Delhi Jal BoardminorStrategic or Co-development PartnerCoordination for road infrastructure work affecting traffic management and emergency response routes.

Scale indicators8 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Mumbai Police: Largest metropolitan police force in India serving a comparable urban population. Mumbai Police operates with similar district structures, specialized units (cyber, anti-narcotics, traffic), and citizen-facing digital services (e.g., AC and ERSS systems), making it the closest direct peer within India.
• Bangalore City Police: Karnataka state police force governing Bengaluru with comparable tech-forward mandate, large digital services portfolio (e-Cops, Suraksha app), and significant IT/corporate crime focus. Operates at similar scale and complexity to Delhi Police within an Indian metro context.
• Kolkata Police: Metropolitan police jurisdiction for Kolkata with similar commissionerate structure, citizen-facing services (lost report, FIR viewing), and traffic management mandate. Direct Indian metro peer at comparable scale of operations.
• Chennai Police: Metropolitan police force serving Chennai under the Tamil Nadu state cadre, with similar district structure, citizen portals, traffic management systems, and specialized units. Operates within comparable constitutional framework as Delhi Police.

Others

• Central Bureau of Investigation (CBI): India's premier investigative agency handling major crimes including corruption and economic offences. Operates alongside Delhi Police (multiple senior officers rotate from CBI backgrounds) and shares investigative infrastructure on cases of mutual jurisdiction.
• National Investigation Agency (NIA): India's federal counter-terrorism law enforcement agency, operating under the Ministry of Home Affairs. Complementary to Delhi Police's Special Cell and Cyber units at the national level; overlaps in counter-terrorism and organized crime mandate.

Broad incumbents

• Metropolitan Police Service (London): Primary police service for Greater London, comparable in scale and complexity of urban policing mandate. Operates with similar specialized counter-terrorism, cyber, and public safety functions and is a global benchmark for metropolitan policing.
• Maharashtra Police: State-level police force covering Maharashtra including Mumbai, with broader geographic mandate and larger overall headcount than Delhi Police. Operates similar specialized units (cyber, anti-narcotics, SAKHI for women) at a wider scale.
• New York Police Department (NYPD): One of the largest municipal police forces globally, with a comparable mandate for counter-terrorism, cyber crime, and traffic management in a dense urban environment. Comparable in scale of personnel and adoption of technology-led policing, including its Domain Awareness System.

Emerging players

• Singapore Police Force (SPF): Tech-forward Asian police force widely regarded as a leader in surveillance, predictive analytics, and digital citizen services. Provides a relevant benchmark for the AI-enabled, integrated digital policing model that Delhi Police is building toward.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/DelhiPolice
• Facebookfacebook.com/dtptraffic
• Instagraminstagram.com/delhipolice
• LinkedInlinkedin.com/company/delhi-police-india

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delhi Police