SACRD.org

What SACRD.org does

SACRD.org is a San Antonio-based nonprofit operating the San Antonio Community Resource Directory, a free web-based directory platform that connects residents of Greater San Antonio and Bexar County with local human services. The platform aggregates and continuously verifies listings from nonprofit organizations, congregations, government agencies, and community groups, with category-based browsing across Care, Education, Food, Goods, Health, and Housing, plus zip code proximity search and resource sharing via text, email, QR code, or print. Underlying the core directory, SACRD has built seven specialized portals: Mental Healthcare, Housing Services, IDD and Disability Support (covering over 1,000 programs from hundreds of agencies), Substance Use, Older Adult Resources, Love Should Not Hurt (domestic violence prevention), and Digital Connectivity. The platform employs AI-enhanced natural language search to match user queries to optimal resources.

The underlying technology is a web-based directory platform with AI-powered search, guided interviews for tailored results, interactive maps, and multilingual (English/Spanish) capability. SACRD uses a freemium go-to-market model: the directory is free for all community members, while SACRD PRO is a paid subscription ($150/year individual, $700/year for a 5-pack, $1,350/year for a 10-pack) that adds productivity tools — multiple text/email sends, favorites, alerts, notes, share history, and resend capability — aimed at counselors, navigators, and social workers who frequently refer clients. The organization is led by Executive Director Bill Neely with a five-person core team (Outreach Coordinator, Director of Technology, Health Content Manager, Resource Investigator, Lead Investigator) and a Board of Directors with representatives from the San Antonio Food Bank, San Antonio Area Foundation, Merced Housing Texas, Methodist Healthcare, and Farm Bureau Bank, among others.

SACRD's commercial revenue is limited to PRO subscriptions; the organization's operational capacity is sustained primarily through philanthropic grants from foundations including the Kronkosky Foundation, Texas Cavaliers Foundation, and San Antonio Area Foundation, alongside strategic partnerships with the City of San Antonio (Neighborhood and Housing Services Department, COSA), WestCare Texas, and active participation in multiple community collaboratives (Compassionate San Antonio, SALSA, EcoSA, Mental Health, Homeless Hubs, Domestic Violence Prevention). The product-led growth motion emphasizes self-serve access, monthly Zoom training sessions, the @TheIntersection weekly civic leaders' briefing, and a newsletter channel — all aimed at deepening adoption among community members and the professional helper ecosystem.

Name

SACRD.org

Legal name

San Antonio Community Resource Directory

Website

https://sacrd.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

SACRD.org is a San Antonio-based nonprofit operating a free, AI-enhanced online directory of local human services, with specialized portals for mental health, housing, disability, substance use, and older adults, serving residents, counselors, and navigators across Greater San Antonio and Bexar County.

Ownership category

akta.pro rank

Product category

Community Resource Directory Platform

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community resource directory
• Social services platform
• Nonprofit resource referral
• Human services directory
• Community resource mapping

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. PRO Subscriptions: Annual and monthly subscription tiers providing additional productivity tools for frequent users who help others find resources
2. Free Directory Access: Core directory platform is free to all users with basic search and sharing capabilities

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

SACRD.org operates a free, public online directory that connects San Antonio-area community members with local human services, including mental healthcare, housing, disability support, substance use treatment, older adult services, and intimate partner violence resources. The platform offers AI-enhanced search, ZIP-code proximity matching, interactive mapping, and issue-specific portals for specialized categories. A paid SACRD PRO subscription provides additional tools for professional helpers, counselors, and resource navigators who frequently assist others.

Product overview

SACRD.org operates as a unified community resource directory platform with multiple specialized portals. The core product is the free San Antonio Community Resource Directory, which serves as a comprehensive database of human services including nonprofit organizations, congregations, government agencies, and compassionate groups. Built on this core, the platform offers seven specialized portals: Mental Healthcare Portal, Housing Services Portal, IDD and Disability Support Portal, Substance Use Portal, Older Adult Resources Portal, Love Should Not Hurt Portal, and Digital Connectivity Asset Map. The SACRD PRO subscription adds productivity features for frequent users. Additional offerings include the @TheIntersection weekly briefing program and training sessions. The platform is enhanced with AI-powered search functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• SACRD.org Community Resource Directory Free public web directory connecting San Antonio-area residents with verified local human services from nonprofits, congregations, and government agencies. Includes AI-enhanced search, ZIP-code proximity matching, interactive mapping, and natural-language and multi-language search.
• Mental Healthcare Portal Specialized portal aggregating mental health service providers on the SACRD platform, enabling targeted discovery of counseling, therapy, and mental-health support resources.
• IDD and Disability Support Portal Specialized portal aggregating intellectual, developmental, and disability support service providers on the SACRD platform for individuals with disabilities and their families.
• Housing Services Portal Specialized portal aggregating housing-related service providers on the SACRD platform, helping users find shelter, transitional housing, rental assistance, and related resources.
• Substance Use Portal Specialized portal aggregating substance use treatment, recovery, and support service providers on the SACRD platform.
• Older Adult Resources Portal Specialized portal aggregating services for older adults on the SACRD platform, covering aging-related supports, caregiver resources, and senior services.
• Love Should Not Hurt Portal Specialized portal aggregating intimate partner violence and domestic violence support service providers on the SACRD platform.
• Digital Connectivity Asset Map Specialized asset map within the SACRD platform that highlights digital connectivity resources such as public Wi-Fi, broadband access points, and digital-inclusion services across the San Antonio region.
• SACRD PRO Subscription Paid subscription add-on for individual professionals and groups who frequently help others find services, providing enhanced search, resource sharing, and workflow features. Priced at $150/year with monthly billing and group licensing options.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• City of San Antonio - Neighborhood and Housing Services DepartmentcoreStrategic or Co-development PartnerCity department provides support for the Housing Services Portal; collaboration on housing resources and emergency management
• WestCARE TexascoreStrategic or Co-development PartnerPartner organization for the Love Should Not Hurt domestic violence prevention portal
• COSA (City of San Antonio)coreStrategic or Co-development PartnerGovernment partner for Substance Use Portal providing resources across the city
• Community Collaboratives NetworkcoreStrategic or Co-development PartnerActive participation in multiple community collaboratives including Compassionate San Antonio (2017), Mental Health initiatives, Homelessness/Homeless Hubs (2020), Domestic Violence Prevention (2021), EcoSA Environmental Collaborative (2022), and many others

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• findhelp (formerly Aunt Bertha): findhelp is a national social care network connecting people to free and reduced-cost resources across categories like food, housing, and healthcare. It is the most direct peer to SACRD, offering a similar AI-powered search and category browser model, but operating at national scale with a paid B2B model serving health plans and providers.
• NowPow: NowPow (merged with Unite Us) is a community resource referral platform focused on addressing social determinants of health. It is a direct peer to SACRD's directory offering, with similar search and referral capabilities, often integrated into clinical workflows through electronic health record systems.
• One Degree: One Degree is a non-profit resource navigation platform that helps low-income families find free or affordable services. It is a direct peer to SACRD, offering a similar community resource directory model with user-friendly search and referral features, but operates in select U.S. metros rather than a single region.
• 211 (United Way): 211 is a nationwide free, confidential service providing information and referral for essential community services, accessible via phone, text, and online directory. It directly competes with SACRD's core directory and search functionality, offering broader geographic coverage but typically less depth on specialized local portals.
• Healthify (now part of WellSky): Healthify (acquired by WellSky) is a social determinants of health platform that connects patients to community resources, used by health systems and payers. It is comparable to SACRD's directory and referral model, but operates at enterprise scale with deeper clinical integration.
• Unite Us: Unite Us provides a coordinated care network platform connecting health and social service providers, with referral tracking and case management. It is a clear direct peer to SACRD's resource directory and referral functionality, with a focus on accountable, outcomes-based social care coordination largely funded by health plans and government contracts.

Regional players

• San Antonio Area Foundation: The San Antonio Area Foundation is a regional community foundation that funds and convenes nonprofits in the San Antonio area — it is not a directory but is a key partner and potential replicator of SACRD's model in other regions. It is included as a regional peer given its overlapping mission and geographic focus.

Others

• Charity Navigator: Charity Navigator is a national charity evaluation and information platform that helps donors make informed giving decisions. While not a direct resource directory, it is thematically adjacent to SACRD's mission of helping people navigate nonprofit and community services, with a much broader national scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/sacrd
• LinkedInlinkedin.com/company/sacrd-org

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SACRD.org