Saigontourist Travel Vietnam

What Saigontourist Travel Vietnam does

Saigontourist Travel Service Co., Ltd. (operating as Saigontourist Travel Vietnam) is a private Vietnamese travel management company established in 1975 and headquartered in Ho Chi Minh City, operating as an affiliate of the Saigontourist Holding Company conglomerate. The company delivers inbound, outbound, and domestic travel services through three principal go-to-market motions: direct-to-consumer booking via its website and customer service hotline; enterprise/corporate sales covering MICE events, business travel, and government accounts (notably the official tour operator designation for Ho Chi Minh City authorities); and a B2B channel network of over 400 travel companies and agents spanning France, Japan, Germany, the US, Northern Europe, Spain, China, the UK, South Korea, and ASEAN countries.

Its product portfolio spans Theme Tours (Natural Wonders, Cultural Immersion, Heritage Trails, Beach Bliss, Romantic Rendezvous, Active Adventures, Foodie Trails, Sustainable Escapes, Creative Retreats, Festive Fusion), Day Tours, Shore Excursions for international cruise lines, Stay & Go flexible packages, MICE packages, Business Travel Service (BTS) for corporate clients, official air ticketing for multiple Asian and international airlines, car rental (4–45 seat fleet), outbound travel, Indochina multi-country tours, and adjacent verticals including labor exporting and overseas study consulting. Supporting infrastructure is a standard online booking platform with website, email, and hotline customer service. Pricing is published and transactional for consumer products (USD 13–2,063 range) and customized for corporate work.

The company serves five customer segments — inbound international tourists, outbound Vietnamese travelers, domestic Vietnamese travelers, corporate/enterprise clients, and cruise passengers — and supports nine languages (English, French, German, Japanese, Russian, Korean, Chinese, Spanish, Italian). It holds International Tour Operator License 79-300/2018/CDLQGVN-GP LHQT, is the only tourist company in Vietnam's National Recognition – Vietnam Value Award program (since 2008), has been continuously ranked a Top Ten Tour Operator since 1999, and achieved Travelife Partner sustainability certification in August 2024. Revenue, headcount, funding, and management details are not disclosed in available sources.

Name

Saigontourist Travel Vietnam

Legal name

Saigontourist Travel Service Co., Ltd.

Website

https://saigontouristvietnam.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

Saigontourist Travel Vietnam is Vietnam's longest-established private tour operator (founded 1975), delivering inbound, outbound, domestic, MICE, and cruise-handling services to international tourists, Vietnamese travelers, corporates, and government clients via a 400+ partner international agent network.

Ownership category

akta.pro rank

Product category

Tour Operator Services

NAICS

Tour Operators (56152), Tour Operators (561520), Scenic and Sightseeing Transportation, Land (48711), Scenic and Sightseeing Transportation, Water (4872)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Multi-Country/Regional Circuit Tour Operators (THAKADAK)

akta.pro secondary industries

Shore Excursion & Port Services Operators (THAKAEAE), Small-Group Escorted Tour Operators (THAKADAB)

Keywords

• Inbound tour packages
• Outbound travel services
• MICE event management
• Corporate travel management
• Domestic tour packages

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Package Tours: Organized tours including theme tours, day tours, shore excursions, and multi-day packages across Vietnam and Indochina (Cambodia, Laos)
2. Cruise Travel and Shore Excursions: Cruise travel services including port handling and land tours for international cruise ships, mega yachts, and sailing yachts
3. MICE Travel Services: Meetings, incentives, conferences, exhibitions, team-building and social programs for corporate clients
4. Business Travel Service (BTS): Corporate travel management including air-tickets, visa, passport, accommodation, transfer, seminar, workshop, business travel, market research tours
5. Air Ticketing: Official air ticket agency for major Asian and international airlines including Vietnam Airlines, Singapore Airlines, Thai Airways, etc.
6. Car Rental: Modern vehicle fleet from 4 to 45 seats for transfer services and VIP distinguished delegations
7. Outbound Travel: Leisure tours, market-research tours, business tours, MICE tours, medical treatment tours, and incentive trips to ASEAN, Hong Kong, China, Europe, Americas, Japan, South Korea
8. Hotel Booking and Stay & Go Services: Hotel booking, free & easy tours, seaplane premium service, chauffeur service, and combo packages

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Saigontourist Travel Vietnam is a licensed Vietnamese tour operator delivering inbound, outbound, and domestic tour packages, MICE event management, corporate travel, air ticketing, car rental, and cruise handling services. Headquartered in HCMC with a branch in Da Nang, the company serves both individual travelers and corporate/government clients through a multilingual team and a network of 400+ international travel agents.

Product overview

Saigontourist Travel Vietnam operates as a comprehensive travel service company offering a diverse portfolio of travel products and services. The core offerings include Theme Tours organized by travel style (Natural Wonders, Cultural Immersion, Beach Bliss, etc.), Day Tours for short-duration experiences, Shore Excursions for cruise passengers, Stay & Go flexible packages, and Corporate Travel Services. Individual services include ticketing for buses, trains, shows, and cruises. The company serves both inbound international tourists and outbound Vietnamese travelers across three main segments: Inbound Travel (package tours, MICE, cruise handling), Outbound Travel (international leisure and business travel), and Domestic Travel (within Vietnam). Supporting services include air ticketing as an official agency for multiple airlines, car renting with vehicles from 4-45 seats, labor exporting, overseas study consulting, and tour guide hiring. The product portfolio is organized around these interconnected service lines with Theme Tours and Day Tours as primary consumer products, Corporate Travel and MICE as B2B offerings, and ticketing/accommodation services as add-on modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Inbound tour packages Multi-day guided tour packages for international travelers visiting Vietnam, covering major destinations, with optional extensions. Sourced via direct booking or through 400+ international travel agents.
• Outbound tour packages Organized tour packages from Vietnam to international destinations for Vietnamese residents and travelers.
• Domestic tour packages Guided domestic tour packages within Vietnam for Vietnamese residents and inbound travelers seeking local extensions.
• MICE event management End-to-end planning and execution of meetings, incentives, conferences, and exhibitions for corporate and government clients in Vietnam.
• Corporate travel services Managed corporate travel solutions for enterprises and government entities, including itinerary planning, bookings, and on-the-ground support.
• Air ticketing services Airline ticket booking and issuance services for individuals and corporate clients, often bundled with tour packages.
• Car rental services Car rental with driver services for corporate clients, tour groups, and individual travelers needing ground transportation in Vietnam.
• Cruise handling services Ground handling and shore excursion services for international cruise lines and their passengers at Vietnamese ports.

Quantifiable outcome

• Travelife Partner certification since August 2024 meeting over 100 criteria for sustainability

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Vietnam Tourism Association (VTA)coreChannel Partner/ Reseller/ DistributorOfficial membership in Vietnam Tourism Association, participating in annual Top Ten Tour Operators recognition since 1999
• Ho Chi Minh City Travel Association (HTA)coreChannel Partner/ Reseller/ DistributorOfficial membership in HCMC Travel Association for industry collaboration and networking
• Association of British Travel Agents (ABTA) - TravelifecoreStrategic or Co-development PartnerAchieved Travelife Partner certification in August 2024, meeting international sustainability criteria for the travel sector covering environment, biodiversity, human rights and labor relations
• International Travel Companies NetworkcoreChannel Partner/ Reseller/ DistributorPartnership network of over 400 travel companies and agents from France, Japan, Germany, USA, Northern Europe, Spain, China, UK, South Korea, ASEAN countries for international market reach
• International Cruise LinescoreChannel Partner/ Reseller/ DistributorGround handling and shore excursion services for international prestige cruise lines since 2006, including luxury super yachts and sailing yachts

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SaigontouristVietnamTour
• Instagraminstagram.com/saigontourist_vietnam
• TikToktiktok.com/@saigontourist_vietnam
• LinkedInlinkedin.com/company/saigontourist-travel-vietnam

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saigontourist Travel Vietnam