What Ville de Saint-Herblain does

Ville de Saint-Herblain is a French municipal government entity (collectivité territoriale) headquartered in Loire-Atlantique, serving a population of approximately 51,681 residents as the second-largest city within Nantes Métropole and third-largest in the department. The city delivers a full spectrum of municipal services including civil status administration, family and youth support, senior services, municipal policing, cultural programming (La Maison des Arts, ONYX theater), public library services (5 médiathèques and ludothèques), and infrastructure maintenance across 60 parks, 80 sports facilities, and 15 school groups.

The municipality operates a multi-portal digital services ecosystem anchored by the official website (saint-herblain.fr, hosted by WeArePublic), the Espace Démarches administrative procedures portal (powered by EFALIA software via 6Tzen, hosted on OVH cloud infrastructure in Roubaix), the Espace Familles family services portal, and the Espace Recrutement recruitment platform (using KONDUCO's Gestmax software). The Espace Démarches platform integrates with FranceConnect for government identity federation, enabling citizens to authenticate using existing French state digital identities. Web analytics are handled via self-hosted Matomo for GDPR compliance, and CNIL declarations are in place. The city maintains CNIL registration and GDPR/Informatique et Libertés compliance for all personal data processing.

The municipality is funded through local taxation (property tax, business tax), government subsidies, and fees for specific utilities — services are provided free of charge to residents. There is no commercial revenue model, no stock listing, and the entity is wholly owned by the public. Bertrand Affilé serves as Maire (Mayor). The city received a €10,000 grant from France Relance's digital transformation fund and operates within the broader Nantes Métropole (600,000 inhabitants) metropolitan governance framework, with some services (waste, sanitation, roads, public lighting) handled through the Loire-Chézin pole.

Name

Ville de Saint-Herblain

Legal name

Ville de Saint-Herblain

Website

https://saint-herblain.fr

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Ville de Saint-Herblain is a French municipal government in Loire-Atlantique serving approximately 51,681 residents as the second-largest city in Nantes Métropole, delivering administrative, cultural, social, and public safety services via a multi-portal digital ecosystem including the Espace Démarches portal integrated with FranceConnect.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Administrative procedures portal
• Public civil status services
• Local government administration
• Citizen digital services

Headquarters

HQ city

Saint-Herblain

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels6 records

Marketing channels5 records

Core offering

Ville de Saint-Herblain is a French municipal government providing statutory local public services to its approximately 51,681 residents. Its core offering encompasses administrative procedures (civil status, identity documents, family and senior services), online citizen service portals (Espace Démarches, Espace Familles, Espace Recrutement), public safety through municipal police, cultural and sports programming (ONYX theater, La Maison des Arts, La Bibliothèque, 80 sports facilities, 2 pools), and urban space management (60 parks, public space reporting).

Product overview

Ville de Saint-Herblain operates a multi-portal digital services ecosystem for municipal administration. The main city website (saint-herblain.fr) serves as the primary public information hub, while the 'Espace Démarches' platform enables online administrative procedures including identity documents, civil status, family services, and public space reporting. Supporting portals include the recruitment platform (Espace Recrutement), family portal (Espace Familles), and appointment scheduling for various municipal services.

Differentiator

Problem solved

Functional benefit

Brands

• La Maison des Arts: Cultural center for artistic practices and cultural events
• La Bibliothèque
• ONYX

Products and services

• saint-herblain.fr (Official City Website) The official municipal website (saint-herblain.fr) serving as the primary public information hub for Saint-Herblain citizens, providing access to services, procedures, news, events, and institutional information. Operated by WeArePublic as hosting provider.
• Espace Démarches (Administrative Procedures Portal) Online administrative procedure portal enabling citizens to complete digital formalities, track request progress, schedule appointments, and exchange securely with municipal services. Supports both connected and disconnected modes for various procedures including civil status, family services, senior services, and public space reporting. Operated by Efalia/6Tzen software with OVH-hosted infrastructure in Roubaix, France, and CNIL-declared.
• Espace Recrutement (Recruitment Portal) Online job portal for municipal employment opportunities, listing permanent positions, temporary contracts, project contracts, internships, and apprenticeships across over 130 municipal professions. Powered by KONDUCO's Gestmax recruitment management software and hosted by ALTAVIA JetPulp SAS.
• Espace Familles (Family Portal) Family services portal providing access to childcare, education, and family-related municipal services and information for parents managing school enrollment, daycare, and family activities.
• Rendez-vous Titres d'identité (Identity Document Appointment Service) Online appointment scheduling service for submitting national identity card and passport applications, integrated with France's ANTS pre-registration system for civil status documents.
• Nantes Dans Ma Poche (Mobile Citizen Application) Mobile application (Nantes Dans Ma Poche) providing Nantes Métropole residents with mobile access to metropolitan public services, including waste management, sanitation, roads, and public lighting for Saint-Herblain via the Loire-Chézin pole.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• FranceConnectcoreTechnology or IntegrationGovernment identity federation service enabling citizens to securely authenticate to the Espace Démarches portal using their existing French government digital identities from providers including impots.gouv.fr, Ameli.fr, L'Identité Numérique La Poste, MSA, France Identité, and TrustMe.
• 6TzencoreTechnology or IntegrationPlatform operator for the Espace Démarches administrative portal, providing the software infrastructure for digital citizen services. 6Tzen is registered under RCS RHONE 515 409 001, headquartered at 210 avenue Jean Jaurès 69007 Lyon France.
• EFALIAcoreTechnology or IntegrationSoftware operator for the Espace Démarches platform, providing the administrative procedure management system under delegation from the Ville de Saint-Herblain.
• Nantes MétropolecoreStrategic or Co-development PartnerMetropolitan government authority of which Saint-Herblain is the second-largest city. Nantes Métropole manages metropolitan-level public services including waste management, sanitation, public transportation, and economic development for the 600,000-inhabitant metropolitan area. The city works with the Loire-Chézine pole for metropolitan public space services.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ville d'Orléans: Mid-size French commune (~116,000 residents) operating a comparable full-stack municipal services portfolio including digital administrative portal, cultural venues, sports facilities, and family services.
• Ville de Cholet: Mid-size Pays de la Loire commune (~54,000 residents) with comparable municipal services profile — administrative procedures portal, cultural venues, sports facilities, and family services — providing a regional population-scale benchmark.
• Ville de La Roche-sur-Yon: Vendée prefecture city (~55,000 residents) of similar population scale operating a comparable range of municipal services including digital administrative platform and cultural/sports infrastructure.
• Ville de Saint-Nazaire: Loire-Atlantique department city of comparable population (~70,000), sharing the same departmental and Pays de la Loire regional context, with similar municipal service portfolio including digital procedures portal and cultural facilities.
• Ville de Rezé: Adjacent Nantes Métropole commune of similar scale (~42,000 residents) operating the same metropolitan digital services ecosystem (Espace Démarches, Espace Familles, Espace Recrutement), making it the closest comparable municipal peer.
• Ville de Carquefou: Another Nantes Métropole commune within the same metropolitan governance framework, operating shared metropolitan digital services infrastructure for its residents — a direct metro-area comparable.

Broad incumbents

• Nantes Métropole: The metropolitan authority (600,000 inhabitants) that Saint-Herblain belongs to; operates higher-tier services (waste, sanitation, transport, urban planning) and sets the shared digital services framework used by member communes.
• Ville de Nantes: Parent city of Nantes Métropole (~320,000 residents), serving as the metropolitan center. Operates a much larger but analogous municipal digital services portfolio and serves as the reference scale for Saint-Herblain's ambitions.

Regional players

• Ville d'Orvault: Smaller Nantes Métropole neighbor operating within the same metropolitan services framework, useful as a peer for understanding intra-metro service delivery dynamics from a smaller commune perspective.
• Ville de Couëron: Nantes Métropole commune operating shared metropolitan services and its own municipal digital portal, providing another regional benchmark for digital municipal service delivery in the same ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ville-de-saint-herblain

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Saint-Herblain