Empresa de Servicios Sanitarios Aguas San Isidro S.A.

Name

Empresa de Servicios Sanitarios Aguas San Isidro S.A.

Legal name

Aguas San Isidro S.A.

Website

https://sanisidrosa.cl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Water and Sewage Utilities

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320)

SIC

Sanitary Services (4950), Water Supply (4941)

akta.pro industry

PRIMARYEUANADAE

Decentralized/Package Wastewater Systems (Small/Remote)

Energy, Utilities & Environment/Water & Wastewater Utilities/Wastewater Treatment & Reuse (Municipal/Industrial)

Keywords

• Water utility services
• Sewage treatment services
• Drinking water distribution
• Wastewater management
• Regulated sanitary concessions

Headquarters

HQ city

Temuco

HQ country

Chile

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Supply and Sewage Services Tariffs: ESSI S.A. generates revenue through regulated tariffs charged to residential, commercial, and industrial customers for drinking water supply and sewage collection and treatment services. Tariffs are governed by Chile's DFL 70 (Tariff Law) and are overseen by the SISS regulatory authority. Customers receive monthly bills (boletas) for services rendered.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Aguas San Isidro S.A. is a regulated Chilean sanitary utility that provides drinking water production and distribution, sewage collection, and wastewater treatment services to residential, commercial, and municipal customers across government-granted concessions in five regions of Chile. The company delivers these utility services through a multi-channel customer service network that includes physical commercial offices, mobile offices, an online virtual office portal, and a 24/7 telephone contact center, complemented by community engagement programs such as Fondos Concursables.

Product overview

Aguas San Isidro operates as a regulated sanitary services company providing water production and distribution, sewage collection and treatment, and related commercial services to residential and commercial customers. The company offers a customer-facing digital service portfolio including online payment, web-based agreement management, subsidy applications, and a virtual office portal, all accessible through its corporate website at sanisidrosa.cl. These services are integrated into a unified customer experience platform rather than sold as separate modular products.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Supply and Distribution Regulated drinking water production and distribution service provided to residential, commercial, and industrial customers within the company's government-granted concession areas in Chile, with quality monitoring compliant with NCh 409 and NCh 3205 standards.
• Sewage Collection and Wastewater Treatment Comprehensive sewage collection and wastewater treatment service operating public sewer networks, pumping stations, and treatment plants across the company's concessions in Chile, with operational training for field teams.
• Online Bill Payment (Pago en Línea) Online payment service that allows customers to pay their monthly water bills through the company's website and digital channels.
• Web Payment Plan (Convenio Web) Online service enabling customers to enroll in payment plans and recurring payment agreements for their water and sewage accounts.
• Online Subsidy Application (Subsidio Web) Online subsidy application and management service for eligible customers applying for government water subsidies under Chile's Ley de Subsidios 18.778.
• Virtual Office (Oficina Virtual) Self-service customer portal offering account management, bill viewing, service requests, and digital access to sanitation services for residential and commercial customers.

Quantifiable outcome

• Served over 1,000 families in La Islita, Isla de Maipo
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• SISS (Superintendencia de Servicios Sanitarios)coreOthersESSI S.A. operates under regulatory oversight by Chile's water and sanitation superintendent (SISS), which enforces compliance with sanitary legislation including DFL 382, Ley 18.902, DFL 70, Ley de Subsidios 18.778, and D.S. 1199/2004. The SISS conducts regular inspections of the company's production centers and service infrastructure, as documented in fiscalization visits to facilities in Pichidangui and Los Molles.
• I. Municipalidad de LautarocoreStrategic or Co-development PartnerAguas San Isidro participates in municipal public accountability events (Cuenta Pública) with the municipality of Lautaro and coordinates on sanitation projects for the Pillanlelbún area, including sewer system projects and weekly maintenance of collectors. The partnership includes working meetings (Mesa de Trabajo) with municipal authorities and community representatives.
• I. Municipalidad de Padre Las CasascoreStrategic or Co-development PartnerCollaboration with the municipality of Padre Las Casas on community safety initiatives, including preventive inspections of fire hydrants at various points in the commune, coordinated by the municipality's environmental area.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aguas Décima S.A. Regional sanitary utility serving Valdivia and surrounding areas in southern Chile. Mid-sized Chilean concessionaire operating under the same SISS regulatory framework with comparable multi-channel customer service model and integrated water/sewage service offering.
• Servicomunal S.A. Smaller Chilean sanitary concessionaire operating in rural and smaller-community areas. Comparable in scale and community-focused operating model, particularly relevant given ESSI's service to smaller towns across Chile's regions.
• Nuevo Sur S.A. Sanitary services concessionaire operating in Chile's Biobío region (Concepción metropolitan area). Mid-tier Chilean water/sewage utility with similar regulated tariff structure, multi-service offering, and SISS oversight.
• Aguas del Valle S.A. Sanitary services company operating in Chile's Coquimbo region - one of the exact regions where ESSI also holds concessions (Pichidangui). Same regulatory regime (SISS), same integrated water + sewage model, same Chilean concessionaire category.
• ESSAL S.A. Regional sanitary concessionaire operating primarily in southern Chile (Los Ríos and Los Lagos regions), with similar multi-region concession structure, residential and commercial customer base, and SISS regulatory framework. Closest comparable in terms of scale and geographic footprint to ESSI.

Broad incumbents

• Aguas Andinas S.A. Chile's largest regulated sanitary services company, serving Santiago and surrounding regions under SISS concessions. Directly comparable in business model (regulated tariff, integrated water + sewage) but materially larger and listed on the Santiago stock exchange.
• SABESP (Companhia de Saneamento Básico do Estado de São Paulo): Major Latin American regulated water and sewage utility. Comparable in regulatory structure (concession-based, regulated tariffs), integrated water cycle, and recurring revenue model, though at significantly larger scale.

Regional players

• SMAPA Maipú: Municipal water utility serving Maipú commune in Santiago's metropolitan area. While municipally owned rather than privately operated, it shares the same SISS regulatory framework and integrated water/sewage service delivery model relevant to ESSI's Metropolitana region operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AguasSanIsidro
• YouTubeyoutube.com/channel/UCpVbMMP2nEyhvbqC2W6HcXw/videos
• Facebookfacebook.com/AguasSanIsidro
• Instagraminstagram.com/aguassanisidro
• LinkedInlinkedin.com/company/sanisidro

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empresa de Servicios Sanitarios Aguas San Isidro S.A.