San Juan Animal Hospital

What San Juan Animal Hospital does

San Juan Animal Hospital is an independently owned, single-location full-service veterinary hospital in Jacksonville, Florida, established in the early 1940s. The practice operates from 4519 San Juan Avenue and maintains AAHA accreditation. It is staffed by four veterinarians (including a resident surgeon, a certified veterinary acupuncturist, and a Fear Free Elite-certified DVM with exotic companion animal expertise) supported by approximately 16 technicians, client care professionals, and administrative staff, for a total of roughly 20 employees. The hospital positions itself as a comprehensive care provider for dogs, cats, and pocket pets across wellness, preventive, acute, chronic, surgical, and end-of-life needs.

The service catalog spans wellness exams, vaccinations and parasite prevention, dental cleanings and dental radiography, soft tissue and orthopedic surgery, cardiology, emergency and urgent care during business hours, acupuncture, laser therapy, end-of-life care, health certificates for international travel, and ancillary pet boarding and grooming. Diagnostic infrastructure consists of digital radiology, an ultrasonography unit, and an in-house laboratory enabling same-day test results in many cases; a fully stocked in-house pharmacy and prescription diet inventory (Purina) supports point-of-care dispensing. After-hours emergencies are routed to three partner facilities: Capital Veterinary Specialists and Animal ER, Focused Pet Care, and Blue Pearl Specialty + Emergency Pet Hospital.

The business model is fee-for-service professional services billed at the point of care, supplemented by boarding fees, grooming fees, and product sales from the in-hospital pharmacy and a separate online storefront at shop.sanjuanvets.com. The go-to-market is direct-to-consumer via phone and online booking, augmented by a referral program ($25 credit), first-visit promotions ($10 off), seasonal pharmaceutical rebates (Apoquel/Cytopoint, Heartgard, NexGard), and annual Pet Wellness Day events. Marketing channels include a multi-platform organic social presence (Facebook, X, YouTube, Instagram, Pinterest), Google Business Profile, and content/educational materials. Customer segments are local Jacksonville pet owners (primary), rescues and nonprofit organizations (e.g., NEVER QUIT, individual rescuers), and the military/veteran community via community partnerships; six pet insurance providers are accepted for reimbursement.

Name

San Juan Animal Hospital

Legal name

San Juan Animal Hospital

Website

https://sanjuanvets.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

11–50 employees

Short description

San Juan Animal Hospital is an independently owned, AAHA-accredited full-service veterinary hospital in Jacksonville, Florida, established in the early 1940s. Four veterinarians serve local pet owners with wellness, surgical, dental, acupuncture, laser therapy, boarding, and grooming care.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Preventive Care & Vaccination Clinics (HLAMAAAB), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Cardiology & Respiratory Specialty Centers (HLAMACAE), Veterinary-Affiliated/Medical Boarding (HSANADAG)

Keywords

• Veterinary hospital services
• Pet wellness exams
• Veterinary surgery
• Pet boarding grooming
• Animal dental care

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Veterinary Services Revenue: Fee-for-service veterinary care including wellness exams, vaccinations, dental cleanings, surgeries, emergency services, acupuncture, laser therapy, and medical treatments. Payment collected at time of service.
2. Boarding & Grooming Services: Pet boarding in newly remodeled kennel facility and professional grooming services. Boarding fees may include medication administration.
3. Product Sales: Sale of pet medications, pet foods (Purina EN, Purina Veterinary Diets), and health products from fully stocked inventory. Accepts pet insurance for reimbursement.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

San Juan Animal Hospital is a full-service veterinary hospital providing preventive, diagnostic, surgical, and emergency medical care for dogs, cats, and pocket pets, alongside pet boarding, grooming, an in-house pharmacy, prescription diets, and an online pet supply store. Operating from a single Jacksonville, Florida location since 1940 with four veterinarians, the practice serves local pet owners with comprehensive care from wellness exams and vaccinations to dental services, acupuncture, laser therapy, cardiology, surgery, and end-of-life services.

Product overview

San Juan Animal Hospital is a full-service veterinary hospital offering comprehensive pet healthcare services from its single-location practice in Jacksonville, FL. The hospital operates as a unified service platform with integrated components: core medical services (wellness exams, surgeries, emergency care, dental services, acupuncture, cardiology, and laser therapy), preventative care (vaccines, parasite prevention, health certificates), boarding and grooming facilities, and an in-house pharmacy and retail store. The practice features digital radiology, ultrasound, and in-house laboratory diagnostics, supported by a team of four veterinarians including a resident surgeon and an acupuncture-certified veterinarian. The hospital also provides an online store for pet products and utilizes PetPage for client communication and medication refills.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Exams Routine wellness examinations and preventative care services with personalized care plans tailored to each pet's specific needs.
• Vaccination and Parasite Prevention Services

Quantifiable outcome

• Same-day diagnostic results in many cases due to in-house laboratory
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Capital Veterinary Specialists and Animal ERcoreStrategic or Co-development PartnerAfter-hours emergency care partner for pet emergencies outside regular business hours. Located at 3001 Hartley Road, Jacksonville, FL 32257. Phone: (904) 647-7481. Ensures continuity of care for emergency cases.
• Focused Pet CarecoreStrategic or Co-development PartnerAfter-hours emergency veterinary care provider. Located at 920 Kingsley Ave, Orange Park, FL 32073. Phone: (904) 513-9672. Provides emergency services when hospital is closed.
• Blue Pearl Specialty + Emergency Pet HospitalcoreStrategic or Co-development PartnerEmergency and specialty pet hospital partner. Located at 275 Corporate Way Ste 200, Orange Park, FL 32073. Phone: (904) 264-8281. Provides after-hours emergency care coordination.
• NEVER QUITminorOthersAnnual fitness event honoring US Military and Veterans. Hospital mascot Trident named after the Trident Challenge Triathlon component of this event. Hospital participates in community fundraising for the National Canine Cancer Foundation (NCCF) through this partnership.
• Pet Insurance CompaniesminorGTM or Marketing PartnerAccepts pet insurance from multiple providers including ASPCA Pet Health Insurance, Embrace Pet Insurance, Trupanion, PetFirst Healthcare, Pets Best Insurance, and VPI. Staff assists with medical record submission for insurance claims.
• PurinaminorOthersSupplies prescription pet food including Purina EN for boarded pets and Purina Veterinary Diets for patients. Hospital maintains inventory of Purina products.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Focused Pet Care: After-hours emergency veterinary provider located in Orange Park, FL (greater Jacksonville). Directly comparable to San Juan as a companion animal care provider in the same metropolitan area; San Juan coordinates off-hours emergency coverage with this practice.
• Capital Veterinary Specialists and Animal ER: Specialty and emergency veterinary hospital in Jacksonville, FL (3001 Hartley Road). Directly comparable as a local companion animal care provider; San Juan actively refers after-hours emergency cases to this practice, indicating service-line and geographic overlap.

Broad incumbents

• PetVet Care Centers: PE-backed network of general practice and specialty veterinary hospitals. Comparable to San Juan as a GP operator and as a likely consolidator profile that would view an AAHA-accredited Jacksonville practice as an attractive acquisition.
• Thrive Pet Healthcare: PE-backed operator of general practice, emergency, and specialty veterinary hospitals across the US. Comparable to San Juan in offering full-service companion animal care and as another consolidator active in the same addressable market.
• Banfield Pet Hospital: General practice veterinary chain co-located in PetSmart stores and operated by Mars Veterinary Health. Comparable to San Juan in delivering preventive wellness and primary care for companion animals, but at national scale with a standardized clinic model.
• National Veterinary Associates (NVA): PE-backed consolidator that owns and operates hundreds of independent veterinary hospitals across the US. Comparable as a GP veterinary operator with an active M&A roll-up strategy that targets practices similar to San Juan.
• BluePearl Veterinary Partners: Specialty and emergency veterinary hospital network owned by Mars Veterinary Health. Directly relevant because San Juan explicitly refers after-hours emergency and specialty cases to BluePearl's Orange Park, FL location; comparable as a higher-acuity veterinary care provider.
• VCA Animal Hospitals: National network of general practice and specialty veterinary hospitals owned by Mars Veterinary Health. Comparable to San Juan as a full-service companion animal hospital operator, but operating at vastly larger scale and as a portfolio brand rather than a single independent site.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Sanjuanhosp
• YouTubeyoutube.com/channel/UCheJ14pSmt99UuCUBDkrYhA
• Facebookfacebook.com/sjah32210
• Instagraminstagram.com/sanjuananimalhospital
• Pinterestpinterest.com/Sanjuanveterinarians
• LinkedInlinkedin.com/company/san-juan-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Juan Animal Hospital